Info
Summary of reviewsDurrat Al Israa is strategically located near Amman's Queen Alia International Airport, making it an ideal choice for travelers seeking convenience and ease of travel. Guests appreciate the hotel's proximity to the airport, complemented by comfortable and clean accommodations and excellent service from the friendly and helpful staff. This makes it a preferred choice for those in need of a quick stopover or late-night arrival ease. Although some find the location isolated and occasionally noisy due to highways, the accessibility remains a significant advantage.
The hotel offers spacious and comfortable rooms well-equipped with modern amenities, including kitchenettes, which cater to both short and extended stays. While most guests commend the cleanliness and tranquility of the rooms, a few note areas for improvement, such as small bathrooms and occasional cleaning inconsistencies. Nonetheless, the overall comfort, including effective air conditioning and comfortable beds, is well-received.
The staff at Durrat Al Israa are consistently praised for their exceptional hospitality and dedication to guest satisfaction. Several staff members, including Jon and Hamad, are highlighted for their attentiveness and excellent customer service. Their courteous and cooperative nature contributes to a warm and welcoming atmosphere, further enriched by the owner's personal touch.
Breakfast at the hotel receives mixed feedback, with some guests citing challenges in accessing consistent offerings. However, when available, the breakfast is appreciated for its quality, and the staff are recognized for their efforts to assist with meal arrangements.
The hotel provides free Wi-Fi with generally strong connectivity, ideal for remote work, though some guests experience variations in speed and reliability. Parking is another strong point, with ample free parking available, backed by 24-hour security for peace of mind.
While beds are generally comfortable, some guests find the mattresses too firm, leading to discomfort for a few. Bedding materials could also be improved for warmth. Despite these minor critiques, Durrat Al Israa remains a favored option for those prioritizing a convenient, comfortable stay near the airport, supported by outstanding service and hospitality.
Show moreRead review summaries for all categories
Categories
