Семеен хотел Къщата
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Summary of reviewsСемеен хотел Къщата, situated in the heart of Devin, offers a prime location ideal for exploring the city. Guests frequently commend its central setting for its convenience and accessibility, contributing to a pleasant and highly-rated stay. The hotel also provides secure parking and lovely views in its clean and tidy surroundings, further enhancing the guest experience.
Breakfast at the hotel garners mixed reviews with many guests praising its delicious and freshly prepared traditional items. However, some dissatisfaction arises from the lack of variety and certain quality issues. Despite this, the overall quality of breakfast is frequently highlighted positively.
Dinner services mirror this sentiment with the hotel's restaurant delivering high-quality and flavorful traditional dishes. Although some guests find the food relatively expensive and the menu limited, the culinary experience is generally well-received. However, a few concerns such as noise in the dining area and cooking smells affecting rooms are noted.
The rooms at Семеен хотел Къщата elicit varied feedback. Positives include cleanliness, cozy arrangements and some rooms featuring large terraces with panoramic views. Nevertheless, complaints about small room sizes, lack of certain amenities and occasional housekeeping lapses indicate areas for improvement.
In terms of cleanliness, the hotel maintains a solid reputation with guests consistently praising the hygiene of rooms and public spaces. However, occasional lapses in housekeeping, such as unchanged sheets and uncollected trash, are mentioned.
The staff receive overwhelmingly positive reviews, repeatedly described as friendly, responsive and kind. Their dedication and helpfulness significantly enhance the welcoming atmosphere of the hotel, ensuring a high level of guest satisfaction.
While the hotel does not have an on-site swimming pool, guests can use the pool at a neighboring hotel for a small fee. This arrangement is generally found to be convenient, allowing both adults and children to enjoy swimming and spa amenities.
Overall, Семеен хотел Къщата offers an excellent location, friendly staff, clean environment and a satisfying culinary experience, despite some room and dining service improvements needed.
Categories
Breakfast at the hotel garners mixed reviews with many guests praising its delicious and freshly prepared traditional items. However, some dissatisfaction arises from the lack of variety and certain quality issues. Despite this, the overall quality of breakfast is frequently highlighted positively.
Dinner services mirror this sentiment with the hotel's restaurant delivering high-quality and flavorful traditional dishes. Although some guests find the food relatively expensive and the menu limited, the culinary experience is generally well-received. However, a few concerns such as noise in the dining area and cooking smells affecting rooms are noted.
The rooms at Семеен хотел Къщата elicit varied feedback. Positives include cleanliness, cozy arrangements and some rooms featuring large terraces with panoramic views. Nevertheless, complaints about small room sizes, lack of certain amenities and occasional housekeeping lapses indicate areas for improvement.
In terms of cleanliness, the hotel maintains a solid reputation with guests consistently praising the hygiene of rooms and public spaces. However, occasional lapses in housekeeping, such as unchanged sheets and uncollected trash, are mentioned.
The staff receive overwhelmingly positive reviews, repeatedly described as friendly, responsive and kind. Their dedication and helpfulness significantly enhance the welcoming atmosphere of the hotel, ensuring a high level of guest satisfaction.
While the hotel does not have an on-site swimming pool, guests can use the pool at a neighboring hotel for a small fee. This arrangement is generally found to be convenient, allowing both adults and children to enjoy swimming and spa amenities.
Overall, Семеен хотел Къщата offers an excellent location, friendly staff, clean environment and a satisfying culinary experience, despite some room and dining service improvements needed.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Small Hotel
Hotel with Indoor Pool
About Семеен хотел Къщата
License: Д2-ИК5-1Ф2-1Б
Guest Reviews
Location
Breakfast
However, several guests expressed dissatisfaction with certain aspects of the breakfast. Complaints included the lack of variety, the quality and quantity of the food and specific issues such as poor scrambled eggs and imitation honey. Additionally, some guests were disappointed with the necessity to pay extra for tea and coffee, which they felt should have been included. Delays caused by late service and the lack of ready-to-eat options at the starting time were also noted. Despite these drawbacks, many guests still enjoyed their breakfast experience at the hotel.
Dinner
However, the experience can be marred by a few downsides. The dining area can be loud during meal times and some guests have reported cooking smells infiltrating the rooms. Service quality at the tavern has also been criticized. Overall, while the cuisine impresses with its flavor and traditional touch, some aspects of the dining experience may need improvement to better meet guest expectations.
Rooms
Several guests mentioned that their rooms were not cleaned during their stay and some found their rooms furnished minimally or felt cold and uncomfortable. The smell in the stairwell was noticed by some and there were mentions of the bathroom facilities, specifically the shower, needing improvement. Despite these concerns, other guests described the rooms as okay or spacious enough for their needs. Overall, while there are notable positive aspects to the rooms, there are also significant areas for improvement.
Cleanliness
Staff
Pool
Yes, Семеен хотел Къщата has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Семеен хотел Къщата.
No, Семеен хотел Къщата doesn't allow dogs.
Yes, parking facilities are available at Семеен хотел Къщата.
No, Семеен хотел Къщата doesn't have a gym.
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