The Hub Urban Hotel enjoys a highly favorable reputation for its central location, which is convenient for accessing shopping centers, the airport and business areas. Guests appreciate the quiet, private atmosphere and the secure off-street parking. The area is considered safe, making it especially comforting for travelers and the friendly, helpful staff significantly enhance the overall experience.
The hotel's breakfast receives mostly positive feedback for being nicely prepared and tasty with some guests even describing it as excellent. However, a common critique is the lack of variety and occasional issues with freshness. Despite this, many found the breakfast to offer good value for money and satisfactory overall.
Rooms at The Hub Urban Hotel are frequently praised for their spaciousness, cleanliness and comfort, featuring large, comfortable beds and amenities like large showers and fridges. Minor issues such as dampness, unusual smells and temperature inconsistencies were noted, along with occasional noise from the main road and the absence of drinking water in the rooms. Nonetheless, the positive attributes, along with friendly staff and secure premises, contribute to a predominantly pleasant experience.
The hotel's cleanliness is widely commended with guests often mentioning the well-maintained and tidy nature of the venue, which enhances the homely and inviting atmosphere. Though a few guests noted issues like dirty carpets and occasional poor cleaning in specific areas, the overall satisfaction with cleanliness is high.
The staff's friendliness and professionalism consistently receive positive remarks. Guests feel well-cared for from arrival, appreciating the team's willingness to accommodate requests and provide assistance. This enhances the reputation of excellent service, despite sporadic mentions of unfriendliness.
The wifi service at The Hub Urban Hotel has mixed reviews with some guests experiencing slow and unstable connections, while others commended its excellent speed. Connectivity issues and inconsistent signals were reported, indicating room for improvement in this area.
Finally, the beds' comfort receives mixed feedback. Many guests found them clean and very comfortable, but a significant number also cited discomfort due to hard mattresses, hollows and unsatisfactory pillows.
Overall, The Hub Urban Hotel is valued for its central, safe location, cleanliness, helpful staff and comfortable rooms with minor areas for improvement noted in breakfast variety, wifi consistency and bed comfort.
The Kelway Hotel enjoys an enviable location that guests frequently commend for its convenience and stunning views. Ideally situated within walking distance to the beach and various key attractions like shopping centers and the Boardwalk Casino, it is also just a six-minute drive from the airport. This convenient spot offers a peaceful ambiance while allowing easy exploration of Port Elizabeth's promenades, beaches, parks and restaurants.
Guests often highlight the exceptional quality of breakfast, appreciating the variety and freshness of the dishes. Special mentions include fresh omelettes and full English breakfasts, complemented by efficient and friendly staff service. The hotel’s dining area offers beautiful views, further enhancing the experience. Dinner also receives positive remarks for its delicious and well-prepared meals at reasonable prices with many guests enjoying the convenience of the onsite restaurant and bar.
The cleanliness and comfort of the rooms are consistently noted, particularly those featuring beautiful sea views and modern finishes. Despite some feedback on small or outdated rooms as well as occasional issues like noisy air conditioning or musty smells, the overall environment remains clean and welcoming. Guests appreciate modern amenities like Netflix and convenient plugs for laptops.
The hotel is particularly celebrated for its outstanding staff, described as friendly, welcoming and exceptionally helpful. Many guests note the professional and attentive service across all departments, which significantly contributes to the hotel's charm and guest satisfaction.
Wi-Fi connectivity at the hotel generally meets guests' needs with most finding it strong and reliable in the rooms. The pool is another standout feature, praised for its pleasant ambiance and great views, making it a favored relaxation spot. Proximity to the beach further enhances the appeal for those keen on seaside activities, including walking and jogging along the coast.
The hotel also caters well to families, offering shared rooms and a family-friendly breakfast. Its location near Summerstrand beaches and local attractions ensures a great stay for families. The parking facilities are praised for being free, ample and secure, adding to the convenience for travelers.
Overall, while some areas like room size and maintenance could use improvement, The Kelway Hotel largely meets guests' expectations with its superb location, hospitable staff, excellent dining options and a comfortable stay experience.
No5 Boutique Art Hotel by Mantis is a luxurious and stylish gem located in a prime location in Port Elizabeth. Guests rave about the hotel's excellent facilities, upmarket atmosphere and exceptional service provided by the friendly and knowledgeable staff. The breakfast experience is described as excellent with multiple choices on the menu that are all of good quality. The rooms are spacious, clean and luxurious with some offering private gardens and huge bathrooms. The hotel's art collection and Art Deco theme make it stand out from the crowd, contributing to its exceptional atmosphere. The hotel's cleanliness is also highly praised with guests consistently reporting spotless rooms and a super clean atmosphere. Overall, No5 Boutique Art Hotel by Mantis is a true 5-star experience and highly recommended by those who have experienced it.
Singa Lodge - Lion Roars Hotels & Lodges is a beautiful and tranquil property located in the heart of the city, just a short walking distance away from the beach and a shopping mall filled with excellent restaurants. The lodge offers a safari-like feel, surrounded by nature but still within convenient proximity to the excitement of the city. The breakfast at Singa Lodge received mixed reviews, but most guests described it as delicious, tasty, delectable and amazing. The rooms are spacious and luxurious with beautiful decor and unique finishes, although some guests complained about the rooms being dark, rundown or different from what they booked. The level of cleanliness throughout the hotel is remarkable with towels and bedding being clean and the rooms being cleaned thoroughly on a daily basis. The staff are friendly, helpful and professional, contributing to making guests' stays comfortable and enjoyable. Singa Lodge is a superb choice for beach lovers as it is located close to the beautiful beach in the heart of the city. The lodge offers safe and secure parking for guests, although some mentioned that pre-booking of parking would have been helpful. The beds are extremely comfortable and warm, making for a great sleep after a day of touring the beautiful surroundings. Overall, Singa Lodge offers a comfortable and relaxing retreat with their luxurious beds and beautiful surroundings.
Hitgeheim Country Lodge offers an exceptional and luxurious retreat characterized by its unparalleled location, high-quality service and exquisite dining experiences. Situated high on a hillside, the lodge provides breathtaking views of the valley below, making it a serene oasis perfect for relaxation. Its proximity to the Addo Elephant National Park, a mere 25-minute drive away, enhances its appeal as an ideal base for safari adventures.
The overall experience is elevated by the superb service provided by the attentive, friendly and knowledgeable staff who ensure a hassle-free and memorable stay. The lodge's picturesque terraces offer a tranquil setting for enjoying meals, particularly breakfast, which receives high praise for its diverse, plentiful and well-prepared offerings.
Dinner at the lodge is a well-regarded culinary experience with many guests complimenting the gourmet-class dining and multi-course menus that showcase creatively prepared local dishes. Despite some variability in the menu, the majority find the meals both delicious and worth the cost.
Accommodations at Hitgeheim are lauded for their spacious, well-maintained and beautifully decorated rooms, often featuring private pools and outdoor showers. The cleanliness of the lodge is consistently praised, adding to the sense of comfort and relaxation, although a few minor issues were noted.
Additional amenities such as the clean and scenic pool areas, including private pools in upgraded rooms, contribute to the overall luxurious ambiance. While the Wi-Fi service may be inconsistent, this is a minor drawback amid the numerous positive aspects of the lodge.
In summary, Hitgeheim Country Lodge is highly recommended for its dreamlike views, luxurious accommodations, excellent food and exceptional service, making it a top choice for visitors exploring the nearby game parks and seeking a tranquil, luxurious retreat.