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Summary of reviewsThe Palace Hotel Desenzano, situated strategically between Desenzano del Garda and Sirmione, offers an ideal base for exploring Lake Garda's southern shores. Guests frequently commend its prime location for convenient access to the lake and nearby attractions, while its slightly remote position adds to its calm and relaxing ambiance. The hotel's setting invites tranquility, enhanced by well-maintained facilities and elegant surroundings—perfect for excursions around Lake Garda. Whether traveling by bike or car, the location facilitates easy navigation, complemented by close public transport connections for non-drivers.
One of the standout features of the Palace Hotel Desenzano is its breakfast. The extensive and high-quality breakfast buffet receives overwhelmingly positive feedback for its variety, freshness and quality. With a diverse spread that includes freshly squeezed orange juice, cakes, pastries and even sparkling wine, the breakfast caters to all dietary needs, including those with restrictions. The pleasant outdoor breakfast area, coupled with friendly and efficient staff, contributes significantly to the overall positive dining experience in the morning.
However, the lack of comprehensive dinner options on-site is a notable downside. While the hotel offers a limited lunch menu and some bar snacks, many guests express disappointment in having to leave the premises to find dining options for dinner. This often involves a 2-5 kilometer journey, which can be inconvenient, especially late in the evening. Nevertheless, the bar's quality cocktails and great facilities are appreciated.
The rooms are another highlight, praised for their spaciousness, comfort and cleanliness. Guests love the comfortable beds, cozy environments and beautiful decorations with many rooms offering stunning views of Lake Garda from large balconies. Despite some reports of smaller family rooms and occasional outdated furnishings, overall, guests find the rooms welcoming and well-kept.
Cleanliness is a hallmark of the Palace Hotel Desenzano with immaculate rooms and facilities maintained to high standards. Guests frequently mention the hotel’s pristine condition, extending from the entrance and reception to the spa, pool and garden. The exceptional housekeeping and friendly staff ensure a pleasant and hygienic environment throughout the hotel.
Staff performance at the Palace Hotel Desenzano receives high praise across the board. Visitors describe the team as welcoming, extremely friendly and always professional with special mentions of the attentive reception team and night managers. The efficient and accommodating service across all hotel areas contributes significantly to the positive guest experience.
Spa facilities at the Palace Hotel Desenzano are well-regarded, described as beautiful, clean and well-maintained. Guests appreciate the variety of high-quality services and the kindness of the spa staff. Features like the panoramic rooftop pool and sauna add to a luxurious experience, though there can be additional charges for some amenities.
The hotel's pools, particularly the heated rooftop pool with panoramic lake views, garner much appreciation. Both the rooftop and outdoor pools are clean and well-kept, although there are occasional critiques about pool temperatures and extra fees. These facilities significantly contribute to the hotel's relaxing atmosphere.
Parking at the Palace Hotel Desenzano includes both free and paid options. While indoor and underground parking is available, these often come at an additional cost and can be limited. Free parking spaces are also available but may fill up quickly. For electric vehicle users, the hotel offers convenient charging options for a fee.
Families will find the Palace Hotel Desenzano welcoming with spacious family apartments and a family-friendly atmosphere. The hotel’s staff exhibits a friendly demeanor towards children, ensuring a comfortable stay for those traveling with kids. Additionally, the hotel is pet-friendly, making it easier for families to bring their dogs along.
In summary, the Palace Hotel Desenzano excels in offering a tranquil, clean and hospitable environment with well-maintained facilities and friendly staff. Its breakfast buffet, room comfort and prime location make it a recommended choice for travelers seeking a restful and pleasant stay near Lake Garda, despite some limitations in dining options. Show more
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Luxury Hotel
Bordering Lake Garda, this upscale property offers a peaceful setting with beautiful lake views. It features spa facilities, outdoor pools, including a small heated rooftop one, and well-appointed rooms with private balconies. The hotel provides free breakfasts and free shuttles to nearby towns.
Hotel with Spa
This hotel features two swimming pools, including a rooftop pool with saltwater. Its spa includes a Turkish hammam, Finnish sauna and therapeutic showers. Guests highlight the amazing spa and swimming pool and the friendly staff.
Business Hotel
Palace Hotel Desenzano is an elegant 4-star hotel offering an elegant area specifically for meetings and conferences. It provides a prestigious setting for business events.
Hotel with EV Charging Stations
Palace Hotel Desenzano provides convenient electric vehicle charging options for its guests. This service is available for a fee.
4-Star Hotel
This hotel offers an outdoor pool, room service, a bar, parking, and breakfast. There is also child care, laundry services, a free breakfast, pet-friendly rooms, and a hot tub.
Hotel with Outdoor Pool
The hotel boasts a rooftop pool and Jacuzzi complemented by a sun deck, providing a luxurious swimming experience with elevated views.
Hotel with Panoramic View Pool
Offers a pool with panoramic views in Desenzano del Garda. The hotel's design and location provide a luxurious experience with stunning scenery.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Heated Pool
Room Types
Family SuiteSuite composed of a double bedroom and a living room with a sofa bed (two separate beds). The room can have terrace or balcony.
Comfort Double RoomThis double room features a balcony, free minibar and air conditioning.
Family RoomThis suite has a bathrobe, free minibar, tea/coffee maker and seating area.
Comfort Double Room with Spa AccessThis double room has air conditioning, satellite TV and free minibar.
Superior Double Room with Lake View and Spa AccessThis double room features a tile/marble floor, free minibar, tea/coffee maker and soundproofing.
Suite with Spa AccessThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite has soundproof walls, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
Junior Suite with Spa AccessThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. This suite features soundproof walls, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.
About Palace Hotel Desenzano
License: 017067ALB00037, IT017067A1DW5Q8DRF
Guest Reviews
8.7
Very Good
Location
Nestled between Desenzano del Garda and Sirmione, Palace Hotel Desenzano boasts a strategic and beautiful location ideal for those looking to explore both towns and the southern shores of Lake Garda. Many reviews highlight its prime position, offering convenient access to the lake, quick drives to nearby attractions and a wealth of stunning lake views, especially from higher floors. Although it's described as slightly remote and situated outside the city center, this contributes to its calm and relaxing ambiance.
Guests consistently appreciate the tranquility of the area, complemented by the hotel's well-maintained facilities and elegant surroundings. It's an excellent base for excursions around Lake Garda with bikes available to reach picturesque spots and nearby restaurants. While the necessity of a car or bicycle to navigate the area is noted, the hotel's proximity to public transport connections facilitates easy travel for non-drivers.
The combination of functional location and serene setting makes Palace Hotel Desenzano an optimal choice for visitors aiming to enjoy Lake Garda's natural beauty and undertake various day trips, all while benefitting from the comfort and cleanliness of the accommodation.
Breakfast
The breakfast offerings at Palace Hotel Desenzano have garnered overwhelmingly positive feedback from guests. Many highlight the attractive and extensive breakfast buffet, praising its variety and quality. Freshly squeezed orange juice, a range of sweet and savory options, including cakes and pastries and even sparkling wine make appearances at this well-received meal. Guests are particularly fond of the breakfast's diversity, ensuring that even those with dietary restrictions, such as celiacs, find plenty of options.
The hotel's breakfast area includes an inviting outdoor space, which many guests enjoy despite occasionally busy mornings. The staff is frequently described as friendly, helpful and efficient, contributing to the pleasant breakfast experience. The setting, ambiance and cleanliness also receive commendations, adding to the overall enjoyment.
However, a few reviews point out some negatives, such as the buffet being monotonous over extended stays and some items not being replenished near closing time. Despite these minor criticisms, the frequent accolades—like "amazing breakfast," "excellent breakfast," and "best breakfast"—underscore its reputation as a standout feature of the Palace Hotel Desenzano.
Dinner
Palace Hotel Desenzano has received mixed feedback regarding its dinner options or rather, the lack thereof. Guests have frequently noted the absence of an in-house restaurant, limiting evening dining possibilities to breakfast and light snacks from the bar. This has been highlighted as a significant shortcoming with many visitors expressing their disappointment at not being able to enjoy dinner without leaving the premises. The hotel only offers a limited lunch menu and even snacks are scarce after certain hours.
Some reviewers found the need to travel 2-5 kilometers for dinner inconvenient, especially later in the evening when taxis are hard to come by. While the neighboring restaurants provide alternatives, the distance and availability issues detract from the overall experience. The bar’s lunch offerings, though available, were often described as limited and of mediocre quality.
On a more positive note, the hotel does boast great facilities and the cocktails at the bar are praised for their quality. However, guests have suggested improvements in both the breakfast spread and the staff’s friendliness. Overall, while the hotel shines in some areas, the lack of comprehensive dining options remains a notable disadvantage for those seeking a more inclusive culinary experience.
Rooms
Palace Hotel Desenzano receives mostly positive feedback for its room accommodations, highlighted for their spaciousness, comfort and cleanliness. Many guests appreciated the comfortable beds and cozy, well-kept environments with several noting that the rooms are beautifully decorated and feature stunning views of Lake Garda. The large balconies equipped with seating areas and tables overlooking either the lake or the outdoor pool were frequently mentioned as a delightful aspect. Guests also recognized the rooms' soundproofing and the provision of essential amenities like towels, bathrobes and slippers.
Despite these favorable remarks, there are some noted issues with room size, particularly with family and three-person accommodations, which were described as too small. Additionally, some furnishings were seen as outdated or in need of renovation and a few guests dealt with maintenance problems such as dusty surfaces and malfunctioning safes. Concerns about room temperatures and uncomfortable bathtubs were also raised by visitors.
The staff's helpfulness and cleanliness standards often enhanced the stay, although some inconsistencies in room readiness and a few instances of mismanagement were noted. Overall, the hotel's rooms are appreciated for their comfort, cleanliness and views, but some improvements, especially regarding furnishings and room size, could enhance the guest experience further.
Beds
The reviews for the beds at the Palace Hotel Desenzano are generally positive, highlighting comfort and quality. Many guests found the beds to be comfortable and cozy with several specifically noting that the mattresses and pillows contributed to a very comfortable sleep. The bedding is praised for being of good quality and is cleaned daily, adding to the overall comfort. Guests appreciated the large, spacious beds and the complete, high-quality bedding provided.
However, there were occasional remarks about the firmness of the mattresses with some guests finding them too hard or the pillows too low, which detracted from their comfort. Additionally, instances of beds having separate mattresses as doubles were mentioned as less comfortable and some noted slight dips in the mattresses. Despite these issues, the overall sentiment leans towards satisfaction with the beds often described as very comfortable and conducive to restful sleep.
Cleanliness
The Palace Hotel Desenzano stands out for its remarkable cleanliness and well-maintained facilities, garnering consistent praise from guests. Visitors frequently mention the hotel's clean rooms and the pristine condition of the entire establishment. The hotel’s structure, from the entrance and reception area to the spa, pool and garden, is impeccably maintained, ensuring a spotless environment. Guests commend the exceptional housekeeping, noting the daily room service, towel and bedding changes and the high standards of hygiene throughout.
Guests have described the hotel as very clean, tidy and well-organized, contributing to an overall pleasant and welcoming atmosphere. Reviewers have highlighted the attentiveness and friendliness of the staff, who ensure that every part of the hotel is well-cared-for. The cleanliness extends to all areas, including the bathroom, which, despite occasionally showing signs of aging, remains hygienic and well-kept.
The hotel's facilities, like the swimming pool and the spa, are also praised for their cleanliness and upkeep. The hotel's cleanliness contributes significantly to the guest experience with many noting the clean, fragrant environment and the organized layout of the hotel.
In summary, the Palace Hotel Desenzano excels in maintaining a clean and inviting ambiance with meticulous attention to cleanliness and comfort, making it a recommended choice for travelers seeking a well-maintained and hospitable stay.
Staff
The reviews for Palace Hotel Desenzano consistently highlight the exceptional performance of the staff. Guests describe the staff as welcoming, extremely friendly and professional, always going the extra mile to ensure guest satisfaction. The reception team stands out for its attentiveness with special mentions of individual members who left positive impressions. The night managers are noted for their professionalism and warm hospitality. Guests appreciated the efficient and accommodating service across all areas of the hotel, including housekeeping and the spa.
Despite a few isolated instances of unfriendliness and occasional busy receptions, the overwhelming sentiment is one of high regard for the staff's competence, kindness and helpfulness. The staff's multilingual capabilities and their ability to handle requests with courtesy and promptness were also appreciated. Overall, the staff's exceptional hospitality contributes significantly to the positive experience at Palace Hotel Desenzano.
Wi-Fi
The wifi situation at Palace Hotel Desenzano presents a mixed bag for guests. On a positive note, the hotel offers free wifi and internet access with some guests noting that the wifi works perfectly and is readily available. However, several guests have reported issues with the wifi, describing it as extremely poor or terrible with others mentioning slow connections and having to change rooms due to bad internet reception.
Spa
The spa at the Palace Hotel Desenzano has received a multitude of positive reviews, highlighting its various appealing attributes. Guests frequently describe the spa as beautiful, clean and well-maintained with exceptional and varied services. Many visitors note the competence and kindness of the spa staff, adding to the overall pleasant atmosphere.
Specific features, such as the rooftop pool and sauna, are mentioned, though it's important to note these come with additional charges that some guests felt should be clarified beforehand. Despite this, the overall experiences have been exceptional with the spa being described as modern, luxurious and a true gem for relaxation and wellness.
Highlights include the beautiful spa area, the extensive and high-quality spa services and the comfortable relaxation zones. The spa is not only visually appealing but also functional, ensuring guests have all necessary amenities like bathrobes and flip-flops. Minor remarks about the space being sometimes crowded or small do not overshadow the overwhelming satisfaction guests have expressed.
Additionally, the newly renovated facilities, including various saunas and a panoramic rooftop pool, contribute to what many have called a perfect spa experience. The massages and treatments offered are of the highest quality, making the overall wellness area a distinguished part of the hotel stay.
Pool
The Palace Hotel Desenzano offers an impressive range of swimming facilities with the heated rooftop pool being a standout feature repeatedly praised by guests. Located on the roof, this pool provides panoramic views of a nearby lake and the city skyline, creating a picturesque and serene environment. The heated rooftop pool is particularly appreciated in colder months, though some guests have noted that the temperature could be higher. The rooftop pool's aesthetic appeal extends to the evening as well, making it a great spot for a nighttime swim.
In addition to the rooftop pool, the hotel boasts a beautiful outdoor pool situated in a well-maintained garden. This pool is especially admired for its cleanliness and the ample sunbeds available for guest use. Yet, it can be chilly during winter months. The garden area surrounding the pool adds to the tranquility and relaxation, featuring lush green lawns and abundant seating.
Many reviews highlighted the panoramic pool for its stunning views and relaxation benefits, though there are mentions of additional charges for its use, which some feel could be better communicated in the hotel's descriptions.
Overall, despite a few critiques regarding pool temperatures and extra fees, the swimming facilities at the Palace Hotel Desenzano are described as beautiful, clean and well-maintained, contributing significantly to the hotel's pleasant and relaxing atmosphere.
Parking
When staying at the Palace Hotel Desenzano, guests will find a mix of parking options that cater to various needs, though availability can be limited. For those who prefer covered parking, there is both indoor and underground parking available with some guests praising the good service provided in these areas. However, these spots often come at an additional cost, typically around 10-20€ per day.
Despite these paid options, there are plenty of free parking spaces to be found around the hotel, particularly behind the building, although these can fill up quickly given the limited capacity. It's worth noting that some guests mentioned the spaces being quite tight, especially in the underground parking garage.
There are also mentions of private and designated parking areas, which can be conveniently booked ahead of time to ensure a spot. For those concerned about safety, there is reserved and secure parking available. Public parking is another option, though it's unmonitored.
In summary, while the Palace Hotel Desenzano offers free parking and convenient options such as indoor and covered spaces, the limited availability and additional fees for premium spots may require guests to plan ahead or be prepared to search for a space nearby.
EV charging stations
The Palace Hotel Desenzano offers EV charging options for electric vehicles, including a paid charging station in the underground garage, noted for its convenience. Guests can charge their electric cars for a fee of 20 euros. E-bike charging is also available, though it comes with an additional cost. While no EV charging stations are reported on-site, the availability of electric vehicle charging options within the hotel's parking adds a level of convenience for eco-conscious travelers.
Family
Palace Hotel Desenzano boasts a welcoming and accommodating environment for families. The hotel's family-friendly atmosphere and very friendly staff, especially towards small children, make it a favorable choice for those traveling with kids. Families can enjoy a comfortable stay in the spacious two-room family apartments available. There is ample space for the whole family to relax and have a great week of rest. The hotel also caters to pets, making it easy for families to bring their dogs along without any hassle.
While the family rooms are suitable and contribute to a great family stay, they may sometimes feel small. The hotel's setup is generally great for all ages, although some families have found that noise from neighboring rooms can be a disturbance. Despite minor drawbacks like an unaccommodating bartender and the occasional noise issue, the overall atmosphere remains quiet and clean.
Palace Hotel Desenzano is particularly noted for being both family- and dog-friendly, making it a versatile choice for diverse family needs. Families looking for a cozy and restful holiday with their children will find this hotel to be a commendable option. However, it is suggested that quieter alternatives be considered if family noise levels might disturb others seeking tranquility.
Lastly, the hotel offers the option to use bicycles at an additional charge, adding to the range of activities available for diverse family enjoyment.
4 Star
Palace Hotel Desenzano consistently receives praise for upholding true four-star standards with many guests commending its luxury facilities and impeccable services. The hotel is often described as worthy of its four-star rating and even deserving of an additional star. Guests highlight the comfortable and stylish accommodations, which come with appropriate four-star amenities, making it a flagship establishment. The luxury service provided further enhances the experience, ensuring a stay that meets expectations for a hotel of this caliber.
However, there are a few differing opinions with some guests feeling that it fell short of a true four-star experience, likening it more to a three-star hotel. Additionally, the limited evening facilities and lack of nearby restaurants are noted drawbacks. Despite these critiques, the overarching consensus is that Palace Hotel Desenzano is a well-respected and justified four-star hotel that offers an excellent level of comfort and quality.
Business
Palace Hotel Desenzano seems to cater well to business travelers, offering a range of useful amenities and services to ensure a productive stay. Guests have highlighted that the hotel provides various business facilities, including a dedicated business center, well-equipped conference rooms and useful meeting rooms. The administration is efficient, facilitating a fast check-in and check-out process, which is crucial for those on tight schedules.
Practical aspects such as sufficient parking spaces and high-quality Wi-Fi add to the hotel's appeal for business guests. The hotel’s quiet environment is conducive to working, adding to its reputation as an ideal place for business trips. Furthermore, the presence of bespoke services and practical office facilities, including an on-site computer, enhance the overall convenience for business travelers.
Despite being described as a vacation-oriented establishment, Palace Hotel Desenzano manages to integrate important business-friendly features. Though lacking dining options specifically tailored for business use, its efficiency, comfort and practicality compensate well for this shortcoming. The quick installation of a power outlet in the underground garage for e-bikes also demonstrates the hotel’s commitment to accommodating guest needs promptly. Overall, the hotel is considered a great choice for business travelers seeking a well-rounded stay.
Accessible
Palace Hotel offers a generally positive experience for guests with disabilities, boasting several accommodations that cater to their needs. The hotel is praised for being very accessible and user-friendly with services that are compliant with the ADA. Guests appreciated the elevators that are well-suited for disabled individuals, ensuring easy movement between floors. The access to buildings and facilities posed no issues with perfect access available for wheelchairs in many areas and ramps provided at certain points.
However, some guests noted that the accessibility could still be improved. Certain areas within the hotel and its surroundings were not fully wheelchair-friendly and step-free access was lacking in some parts. The nearby spa, for instance, posed difficulty for those with mobility issues, as was the case with some outdoor areas like the pool, which lacked a handrail and was deemed dangerous for people with limited mobility. Despite these concerns, the majority of the hotel spaces, including private parking and other luxurious amenities, were generally well-suited for people with disabilities.
Heated Pool
The Palace Hotel Desenzano boasts a variety of heated pools that have garnered positive feedback from guests. The rooftop heated pool, in particular, stands out for its perfect temperature and beautiful structure. Many guests expressed their surprise and delight at discovering the outdoor pool was heated, allowing for a pleasant swim even in colder weather. The rooftop pool provides an enjoyable experience with its stunning views, although some felt it could benefit from a slightly higher temperature. The hotel also features a large heated pool in the garden and additional warm water amenities such as a relaxing hot tub and a hot water pool on the roof, though access to these sometimes comes with a fee. Overall, the heated pools at the Palace Hotel Desenzano offer a warm and inviting retreat for travelers.
Outdoor Pool
The Palace Hotel Desenzano boasts an impressive variety of outdoor pools, each offering unique features and breathtaking views. Highlighted prominently in the guest reviews is the rooftop pool, which offers a stunning panoramic view of Lake Garda. Guests frequently describe this heated rooftop pool as beautiful with several mentioning its immaculate condition and the luxury of the lake view it provides.
The rooftop pool is particularly noted for its beauty during the night, adding a magical element to the swimming experience. Despite its appeal, some guests noted that the pool could benefit from warmer water temperatures. This heated panoramic pool on the third floor, also referred to as the sky pool, is sometimes booked for an exclusive experience with a cost attached to its private use.
The hotel also features a beautiful ground-level garden pool that is well-maintained and complemented by clean surroundings and plenty of sunbeds. This outdoor pool area is described as not crowded and perfect for relaxation. Besides the impressive rooftop pool, the Palace Hotel Desenzano also has an inviting infinity pool and a main pool area that guests find lovely and accessible.
Overall, the Palace Hotel Desenzano's outdoor pools provide plenty of options for relaxation and enjoyment, whether lounging by the garden pool or taking in the scenic views from the luxurious rooftop pool.
Honeymoon
The Palace Hotel Desenzano is highly regarded for its suitability as a honeymoon destination. Many guests describe it as an ideal location for newlyweds, offering a romantic atmosphere that complements a honeymoon stay. While some reviews note that honeymoon expectations were not fully met, the majority highlight the hotel's efforts to cater to honeymooners, including making personalized recommendations. Couples seeking a tranquil and romantic getaway will likely find the Palace Hotel Desenzano meets their desires for a memorable honeymoon experience.
Romantic
The Palace Hotel Desenzano offers a truly romantic experience, ideal for couples looking to escape the hustle and bustle. Guests highlighted the romantic view from the rooftop pool and the hotel's perfect atmosphere for a serene holiday. The beautifully appointed and spacious rooms, equipped with all necessary services, create a peaceful and enveloping environment. Its calm and quiet ambiance makes it an excellent spot for a romantic getaway or honeymoon. The rooftop serves as a charming location to unwind together, making it particularly suitable for a romantic weekend. Overall, the Palace Hotel Desenzano is praised as a peaceful, well-kept and romantic destination.
Dog Friendly
The Palace Hotel Desenzano is a great option for those traveling with dogs, as it is widely recognized for its pet-friendly atmosphere. Guests have noted that they were able to bring their small dogs along without any issues and found the facility to be accommodating in this regard. Though there isn’t a dedicated area for dogs, the entire hotel is clean and welcoming to pets. Despite dogs not being allowed in the dining room, the staff was commended for their kindness in preparing alternative arrangements, such as setting up a table on the terrace so guests could dine with their pets comfortably. This considerate gesture reflects the overall pet-friendliness of the establishment, making it a perfect choice for traveling with a dog. The positive, dog-friendly environment, coupled with a welcoming staff, makes the Palace Hotel Desenzano a highly recommended destination for dog owners.
Yes, Palace Hotel Desenzano has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Palace Hotel Desenzano.
No, Palace Hotel Desenzano doesn't allow dogs.
Yes, parking facilities are available at Palace Hotel Desenzano.