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Summary of reviewsThe Comfort Inn & Suites Event Center in Des Moines has garnered positive reviews for its strategic location, hospitable staff, and comfortable accommodations. Positioned near the Wells Fargo Arena and the Iowa Events Center, the hotel offers easy access to downtown attractions and dining, making it a prime choice for event attendees and city explorers. Despite being centrally located, it manages to provide a quiet escape, with scenic river views adding to the appeal.
Breakfast at the Comfort Inn & Suites is a highlight for guests, praised for its variety, quality, and the attentive nature of the staff. The spacious, well-stocked dining area ensures a pleasant start to the day with plenty of hot and cold options. The hotel rooms are another strong point, noted for their cleanliness, comfort, and the presence of convenient amenities such as microwaves and fridges. The excellent quality of the beds is frequently mentioned, providing guests with a restful night's sleep.
Cleanliness is consistently highlighted across the property, with guests commending the spotless condition of rooms and common areas. The attentive and friendly staff enhance the experience, often exceeding expectations in their efforts to accommodate guests' needs.
The hotel gym and pool offer additional amenities, though some guests express a desire for updates and improved equipment in these areas. Nonetheless, guests appreciate the overall convenience and accessibility provided by features like ample free parking, which adds to the hotel's attractiveness, especially for those attending local events.
In summary, Comfort Inn & Suites Event Center delivers a reliable and satisfying stay, with guests returning for its convenient location, exceptional breakfast, friendly staff, and comfortable accommodations. The hotel stands out as a dependable choice for travelers seeking both event-based and leisure visits in Des Moines. Show more
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Dog Friendly Hotel
The hotel offers a comfortable stay with a range of amenities, and its pet-friendly policy makes it suitable for travelers with animals.
Hotel with Swimming Pool
This hotel includes a pool and event center facilities, making it suitable for both leisure and event-related stays. It offers comfortable accommodations and convenient amenities.
Heated Pool Indoor Pool
Hotel with Parking
This hotel offers free parking, providing significant value and convenience for guests attending events or exploring the city by car. On-site parking makes access easy and hassle-free.
3-Star Hotel
This hotel features an event center and comfortable accommodations. It's a convenient option for event attendees and travelers seeking a comfortable stay.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool.
Hotel with Heated Pool
This hotel features an indoor heated pool, providing a convenient option for guests looking to swim or relax.
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen Room with Two Queen BedsThis double room has a satellite TV and a coffee machine. Extras include a hairdryer, microwave and refrigerator.
King RoomThis double room has a satellite TV and a coffee machine. Extras include a hairdryer, microwave and refrigerator.
Standard Queen Room with Two Queen BedsThe quadruple room is furnished with a desk and a seating area. The unit offers 2 beds.
King Suite with River View The spacious suite offers air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.
King Room with River ViewThis double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
King Suite with Whirlpool - River ViewThe spa bath is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 2 beds.
King Suite with Sofa Bed - River ViewThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The suite provides air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Comfort Inn & Suites Event Center boasts a prime location that makes it an excellent choice for those attending events in Des Moines. Positioned conveniently near the Wells Fargo Arena and the Iowa Events Center, it offers guests easy access to a plethora of events. Not only is the hotel situated right off the highway, making it easily accessible, but it is also within walking distance to various attractions, such as the city center, performing arts venues, restaurants, and bars.
Guests appreciate its proximity to downtown Des Moines, with many noting that a short walk connects them to entertainment options and dining facilities. Despite its central location, the hotel manages to offer a relatively quiet environment, providing a nice escape after a busy day of activities. Its closeness to the river and the stunning views add to the overall pleasant stay.
Parking options are available and convenient, which is a plus for those traveling by car. Guests find the combination of location and value particularly appealing, making it a practical choice for visitors in town for events or sightseeing in Des Moines. With its strategic location, Comfort Inn & Suites Event Center meets the needs of those looking to enjoy both the city life and event-based visits with ease.
Breakfast
The Comfort Inn & Suites Event Center offers a breakfast experience that stands out in the hotel industry. Guests frequently praise the breakfast for its variety, quality, and the attentiveness of the cooking staff. The breakfast area is described as spacious and well-stocked, with a friendly and welcoming atmosphere. This delicious complimentary breakfast features a diverse range of options, including hot selections like scrambled eggs, sausage, fresh fruit, and yogurt. Many guests appreciate the standard offerings of cereal, waffles, and toast, complemented by a coffee selection that generally fares well with visitors. Despite some comments about early breakfast hours and occasional use of paper plates, the overall guest consensus is favorable. Reviewers emphasize how the breakfast service exceeds typical expectations, making it an outstanding and enjoyable start to the day.
Rooms
The Comfort Inn & Suites Event Center boasts a convenient location with excellent proximity to popular destinations and major highways. Guests consistently praise the spacious and clean rooms, noting their comfort and adequacy for multiple adult parties. The beds are widely regarded as exceptionally comfortable, contributing to a restful stay. Many room amenities, including microwaves and fridges, meet guest expectations for convenience. Friendly and helpful staff ensure a warm welcome, while the breakfast offerings receive positive feedback for variety and quality.
Despite the building's somewhat dated appearance, the hotel maintains a clean environment, although some guests have noted the occasional presence of pet-related odors. The air conditioning and water pressure receive mixed reviews, with some mentioning noise and less-than-optimal performance. For light sleepers, the riverfront rooms offer stunning views and additional tranquility. Overall, the Comfort Inn & Suites Event Center presents a clean, comfortable stay with accommodating features and attentive service, making it a reliable choice for travelers.
Beds
At Comfort Inn & Suites Event Center, guests overwhelmingly praise the comfort of the beds, describing them as incredibly comfortable and even fantastic. Many found the beds to be super comfy, providing a perfect level of comfort for a restful night's sleep. The rooms are often noted as clean, adding to the overall pleasant experience. While some guests mentioned small or few pillows, many others acknowledged the abundance of pillows provided, enhancing their comfort. A few guests did notice that some bedding felt outdated or less comfortable, though this seems to be a minor point in the midst of many positive remarks. Overall, the hotel appears to offer a relaxing and cozy stay, particularly through its highly appreciated bedding.
Cleanliness
Comfort Inn & Suites Event Center consistently receives high marks for cleanliness, making it a dependable choice for travelers seeking a tidy and comfortable stay. Many guests appreciate the hotel's spotless rooms, bathrooms, and common areas, including the lobby, elevators, and hallways. The fitness room also maintains high cleanliness standards, with plenty of well-kept equipment. Visitors often mention a pleasant clean smell throughout the property and highlight the well-organized breakfast area, offering a variety of options to start the day. The accommodating staff further enhance the overall experience, contributing to an atmosphere that is both clean and welcoming.
While there are occasional mentions of rooms needing updates, such as repainting, the general consensus is that the hotel is clean and well-maintained. Its convenient location near the Wells Fargo Arena adds to its appeal, making it a great choice for those attending events. Guests often find themselves booking additional nights, impressed by the clean and comfortable environment, with many indicating they would happily return in the future.
Staff
At the Comfort Inn & Suites Event Center, guests consistently praise the hotel staff for their exceptional friendliness and professionalism. The front desk team stands out for being welcoming, courteous, and helpful, often going above and beyond to accommodate guests' needs and even assisting with last-minute arrangements. The breakfast staff is highlighted for their pleasant demeanor, with one particular staff member joyfully greeting guests each morning. The entire team exhibits a genuine willingness to assist, sharing local knowledge and ensuring a pleasant stay for all.
Travelers also appreciate the staff's proactive communication; instances such as informing guests when rooms are ready earlier than anticipated demonstrate their commitment to a seamless experience. Whether interacting with regular staff or specific individuals praised by name, guests find the hotel personnel not only competent but also delightfully personable. This level of service contributes significantly to the Comfort Inn & Suites Event Center's reputation as a welcoming and accommodating destination.
Gym
The gym at Comfort Inn & Suites Event Center receives praise for its quiet and user-friendly environment, making it a pleasant space for guests to work out during their stay. Many visitors appreciate the gym's setup and find it to be a nice addition to the hotel's amenities. The adjacent pool is also highlighted as a great place for relaxation, especially after a long drive or workout session, providing a refreshing complement to the fitness center experience.
However, there are some areas reported as needing improvement. The cardio equipment quality is considered low by some, and the absence of free weights, which were advertised, is noted. Additionally, the space within the fitness room is cited as needing to be larger, with specific equipment maintenance issues such as a treadmill belt also mentioned. Despite these criticisms, overall, guests find the gym serviceable and welcoming for their fitness needs during a visit.
Pool
At the 'Comfort Inn & Suites Event Center', the pool offers mixed experiences for guests. While some found the temperature of the indoor pool to be quite chilly, others appreciated having access to it, particularly during cold weather. The pool's cleanliness received positive notes, with guests describing it as clean and enjoyable. The size and temperature of the pool were also praised, suggesting it caters well to swimmers looking for space to stretch out. However, the pool area itself could use some improvements, with several guests observing that it looked worn out and was in need of updates. Despite these drawbacks, the inclusion of a pool and the convenience of breakfast seem to add to the overall guest experience.
Parking
The Comfort Inn & Suites Event Center offers a convenient and positive parking experience for its guests. Visitors consistently highlight the ample and free parking options as one of the hotel's major perks. The location is praised for its proximity to both the Wells Fargo Arena and downtown Des Moines, making it an ideal spot for both leisure and business travelers. Guests appreciate that they can easily leave their cars in the hotel lot before check-in and after check-out, especially when attending events in the area. Although there are occasional concerns about parking spots being occupied by arena visitors, the overall feedback is overwhelmingly positive. The ease and convenience of parking, coupled with the hotel's great location, make it a favored choice among guests who are looking for accessible options in the heart of Des Moines.
3 Star
Comfort Inn & Suites Event Center offers a reliable three-star experience that aligns with similar hotels in the same price range. Guests appreciate its great location, particularly for its convenience during events, which offsets the slightly higher price. The hotel provides easy check-in, a nice breakfast, and an updated main floor. Rooms are noted for their cleanliness and overall comfort, with guests frequently returning, indicating a satisfactory level of service and value. Despite not being particularly exciting, the hotel ensures a pleasant stay with comfortable accommodations.
Yes, Comfort Inn & Suites Event Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Event Center.
Yes, Comfort Inn & Suites Event Center welcomes dogs.
Yes, parking facilities are available at Comfort Inn & Suites Event Center.