Holiday Inn Express Bilbao Airport by IHG
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Summary of reviewsThe Holiday Inn Express Bilbao Airport by IHG, is highly praised for its strategic location close to Bilbao Airport, making it convenient for those needing to catch early or late flights. The complementary shuttle service to and from the airport enhances its appeal. Despite its proximity to the airport, the hotel offers a tranquil environment, ensuring a restful stay. The access to car rental services and ample free parking further boost its practicality for travelers.
Breakfast is another standout feature, starting early at 5 am to accommodate travelers. The plentiful and fresh continental buffet receives positive feedback, although some guests desire more variety including hot items like bacon or eggs. For those with early departures, the provision of breakfast bags to go is appreciated.
The dining options have mixed reviews with some guests enjoying the convenience and taste of meals at the in-house restaurant, while others are critical of high prices and limited menu options. Service during dinner can be slow and disorganized at times, but the complimentary welcome drinks or coffee/tea receive praise.
Room cleanliness, comfort and modernity are consistently highlighted with many noting the spacious and well-equipped nature of the rooms. However, some guests find the rooms small and report issues with noise and temperature control. The hotel's housekeeping receives commendation for maintaining high cleanliness standards despite some dated decor and minor wear and tear.
The staff is frequently praised for their friendly, welcoming and professional demeanor, particularly at the reception. While some guests experienced poor communication or inattentiveness, the majority found the staff helpful and courteous.
The free Wi-Fi receives mixed reviews; while many appreciate its availability and decent connection, others encounter weak signals and connectivity issues in certain areas. Guests also note the absence of streaming capabilities on the in-room TVs.
The hotel excels in providing convenient and secure parking with many guests highlighting the ample free spaces and ease of access. The parking facilities contribute significantly to the hotel's appeal, especially for those leaving their vehicles for extended periods.
Families find the hotel accommodating with family rooms, baby cots, high chairs and a play area, though room size can be a concern for larger groups. The free airport shuttle adds to the convenience for families traveling with children.
Bed comfort is a mixed bag with many guests appreciating the quality and cleanliness of the main beds, but some find them too firm or outdated. The sofa beds, often used for children, also receive criticism for being uncomfortable.
Overall, the Holiday Inn Express Bilbao Airport, while not luxurious, offers a reliable and cost-effective option for travelers, particularly those in transit. Its cleanliness, location and the convenience of services such as the shuttle and parking make it a well-rounded choice for short stays near Bilbao Airport.
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Breakfast is another standout feature, starting early at 5 am to accommodate travelers. The plentiful and fresh continental buffet receives positive feedback, although some guests desire more variety including hot items like bacon or eggs. For those with early departures, the provision of breakfast bags to go is appreciated.
The dining options have mixed reviews with some guests enjoying the convenience and taste of meals at the in-house restaurant, while others are critical of high prices and limited menu options. Service during dinner can be slow and disorganized at times, but the complimentary welcome drinks or coffee/tea receive praise.
Room cleanliness, comfort and modernity are consistently highlighted with many noting the spacious and well-equipped nature of the rooms. However, some guests find the rooms small and report issues with noise and temperature control. The hotel's housekeeping receives commendation for maintaining high cleanliness standards despite some dated decor and minor wear and tear.
The staff is frequently praised for their friendly, welcoming and professional demeanor, particularly at the reception. While some guests experienced poor communication or inattentiveness, the majority found the staff helpful and courteous.
The free Wi-Fi receives mixed reviews; while many appreciate its availability and decent connection, others encounter weak signals and connectivity issues in certain areas. Guests also note the absence of streaming capabilities on the in-room TVs.
The hotel excels in providing convenient and secure parking with many guests highlighting the ample free spaces and ease of access. The parking facilities contribute significantly to the hotel's appeal, especially for those leaving their vehicles for extended periods.
Families find the hotel accommodating with family rooms, baby cots, high chairs and a play area, though room size can be a concern for larger groups. The free airport shuttle adds to the convenience for families traveling with children.
Bed comfort is a mixed bag with many guests appreciating the quality and cleanliness of the main beds, but some find them too firm or outdated. The sofa beds, often used for children, also receive criticism for being uncomfortable.
Overall, the Holiday Inn Express Bilbao Airport, while not luxurious, offers a reliable and cost-effective option for travelers, particularly those in transit. Its cleanliness, location and the convenience of services such as the shuttle and parking make it a well-rounded choice for short stays near Bilbao Airport.
Hotel near Golf Courses
This hotel lists a 'Golf course' as one of its amenities, indicating direct access or very close proximity to golf facilities for guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Holiday Inn Express Bilbao Airport by IHG, receives overwhelmingly positive feedback for its strategic location near the Bilbao Airport. Guests frequently praise its proximity, highlighting that it is just a few minutes’ drive from the terminal, ideal for those catching early or late flights. The convenience of a complimentary shuttle service to and from the airport also receives consistent commendations, making it a practical choice for travelers with tight schedules. Many reviewers also appreciate the tranquil surroundings despite being close to the airport, ensuring a restful stay without the typical noise associated with such locations. Additionally, the hotel's accessibility to car rental services adds to its appeal for those planning onward travel. Overall, its location, combined with good value for money and helpful staff, makes it a preferred option for both short stopovers and pre-flight accommodations.
The breakfast at the Holiday Inn Express Bilbao Airport by IHG, starts remarkably early at 5 am, catering perfectly to early travelers. While there are mixed reviews about the variety and quality, many guests appreciated the plentiful, comprehensive buffet featuring continental staples such as cereals, pastries, fruits and beverages. The overall consensus is positive with numerous compliments on the freshness and taste. However, some guests felt the breakfast could benefit from more variety, including hot items like bacon or eggs. Despite occasional criticisms about chaos during peak times and limited space, the breakfast consistently receives praise for its convenience, making it a satisfying start to a traveler's day. The hotel's efforts to accommodate early flights with breakfast bags to go also receive commendations, further enhancing its appeal for those with early departures.
Dinner options at the Holiday Inn Express Bilbao Airport receive mixed reviews, yet a few positive elements consistently stand out. Guests appreciate the convenience of having a restaurant within the hotel and an affordable adjacent eatery. The bar area is noted for its pleasant atmosphere and good selection. Some diners enjoyed tasty meals such as salmon and appreciated the complimentary welcome drinks or coffee/tea service.
However, several guests found the prices at both the in-house and adjacent restaurants to be quite high for the quality provided. Complaints include underwhelming dishes, a limited menu and small portions. Service-related issues such as slow dinner service, early closure times and disorganized staff were also frequently mentioned. For travelers looking for variety or higher dining standards, the suggestions to seek out nearby independent restaurants might be worth considering, though options close to the hotel are limited.
Despite these challenges, there are instances where guests have had good dining experiences, highlighting that while there may be room for improvement, there are satisfactory aspects to the dining options available.
Holiday Inn Express Bilbao Airport by IHG, offers a mix of experiences when it comes to their rooms. The general consensus among guests is that the rooms are clean, comfortable and well-maintained. Many found the rooms to be spacious and well-equipped with modern bathrooms and amenities. The beds are widely regarded as comfortable, contributing to the overall pleasant ambiance of the rooms.
Despite these positive aspects, several guests noted that the size of the rooms can be an issue, especially for families or larger groups with some rooms being described as too small or cramped. The soundproofing of the rooms is another recurring concern with noise from both the hallways and the exterior being reported. The air conditioning system also seems to be a weak point, often described as non-adjustable, leading to rooms that are either too hot or too cold for comfort.
Maintenance and updates appear necessary in some areas, as indicated by feedback about dated décor, malfunctioning fixtures and general wear and tear. Despite these limitations, the cleanliness of the rooms is repeatedly praised with housekeeping doing a commendable job.
Proximity to the airport adds a layer of convenience for travelers, complemented by a free shuttle service. Overall, while the hotel has some areas in need of improvement, it remains a practical and comfortable option for those seeking an overnight stay near the Bilbao Airport.
The beds at Holiday Inn Express Bilbao Airport by IHG, evoke mixed feelings among guests. Many appreciate the comfort of the main beds, citing them as comfortable and conducive to a good night's sleep. Several reviewers note that the hotel's bedding is of excellent quality and clean sheets contribute to a pleasant stay experience. The family rooms are also praised for their spaciousness and comfort. Additionally, some guests find the choice of pillows suitable and the bed size ample.
However, negatives are consistently mentioned: multiple reviews report that some beds are too firm or hard and the mattresses too old and uneven. A number of guests found the pillows to be extremely hard and uncomfortable and they felt that the sofa beds, often assigned to children, were particularly unsatisfactory. Noise issues from the beds were also a concern for some, noting that the beds made loud sounds with movement. Others mentioned that the beds felt outdated and in need of replacement. Despite these drawbacks, the overall comfort of the main beds stands out as a redeeming feature for many visitors.
Holiday Inn Express Bilbao Airport by IHG, receives high praise for its cleanliness from numerous guests. Many reviews highlight the rooms as being very clean, tidy and comfortable. Cleanliness is consistently mentioned as a significant positive aspect with rooms well-maintained, modern and spacious. Public areas and facilities are also noted to be clean, even amidst ongoing renovations.
The staff is frequently commended for their efficiency in maintaining spotless accommodations. Despite some signs of wear and tear, such as dated decor and worn carpets, the overall hygiene and neatness are emphasized. The hotel's cleanliness standards contribute to a comfortable and pleasant stay for guests, making it a reliable choice for those prioritizing a clean environment.
The staff at the Holiday Inn Express Bilbao Airport receive predominantly positive feedback from guests. Many comments highlight the friendly, welcoming and professional nature of the staff. The reception staff, in particular, are frequently praised for their politeness and helpfulness, often going above and beyond to assist guests. The staff’s ability to speak English well is noted, which enhances the overall customer service experience. Cleanliness is another strong point with staff maintaining high standards in the rooms and common areas.
While most reviews are favorable, a few mention instances of poor communication and inattentiveness. Some guests encountered receptionists who were either rude or not very approachable, revealing occasional inconsistencies in service quality. Nevertheless, the positive experiences far outweigh the negative ones with the majority of guests commending the staff for their friendliness, professionalism and attentiveness throughout their stay.
At the Holiday Inn Express Bilbao Airport by IHG, Wi-Fi reviews reveal mixed experiences. On a positive note, many guests appreciated the free Wi-Fi, noting that the connection was strong and well-organized in most rooms. Consistent signals and the availability of a roaming connection added to the convenience of staying connected.
However, some guests faced challenges with the Wi-Fi. Issues included weak and slow connections, especially in areas far from the lobby. There were also instances where the Wi-Fi was reported to be non-functional on certain devices with hotel staff unable to assist effectively. Additionally, the lack of internet-enabled features on the TVs, such as streaming services, was a point of contention for some visitors.
Overall, while the hotel provides free Wi-Fi with generally good coverage, guests may experience variability in connection quality and speed.
Navigating the parking situation at the Holiday Inn Express Bilbao Airport shows a predominantly positive experience for guests. Many reviewers highlight the presence of free, ample parking spaces around the building, which add significant convenience for travelers. Guests frequently note that parking is easy and straightforward with plenty of spaces readily available, often described as plentiful, ample and large.
Several reviews mention the free parking option directly in front of the hotel and the secure nature of the parking facilities, ensuring peace of mind for those leaving their vehicles for extended periods. The ease of access and the availability of a free shuttle service cater well to travelers moving to and from the airport, making the hotel a convenient choice for those on the go.
However, there are occasional comments about the limited number of parking spots, particularly during peak times and some note that parking becomes paid when the car remains in the hotel lot without an overnight stay. Despite these minor drawbacks, the overall feedback reflects satisfaction with the parking facilities, accentuating the hotel's practicality and user-friendly setup.
Additionally, there are mentions of the convenience of having car rental services right in the hotel car park, further simplifying travel arrangements for guests. Overall with secure, free and ample parking options, the hotel stands out as a well-rounded choice for travelers needing reliable parking amenities during their stay.
Holiday Inn Express Bilbao Airport by IHG, is a comfortable and family-friendly option, ideal for those traveling with children. Guests frequently highlight the availability of family rooms, which typically include a double bed and a sofa bed, although the size and comfort of these rooms receive mixed reviews. Some found them to be spacious and accommodating for a family of four, while others felt they were rather tight and could benefit from more space and better-equipped bedding.
The hotel also offers a variety of conveniences for families, such as baby cots, high chairs and a play area in the lobby, which provides a good source of entertainment for children. This makes it easier for parents to manage the needs of their young ones. Additionally, the hotel has a free shuttle service to the airport, adding to the overall convenience for families arriving late or needing a quick transition between the hotel and the airport.
Cleanliness and modernity are also praised, contributing to a pleasant stay experience. The hotel’s location, while primarily suited for airport access, is also appreciated for its relative proximity to the town, facilitating comfortable family movement and exploration.
While the overall reviews are positive, highlighting the helpful staff and amenities suitable for families, there are mentions of areas needing improvement, particularly in the space and comfort of the family rooms. Despite this, many families find their stay enjoyable and would consider it a convenient and comfortable choice, especially for brief stayovers near the airport.
Holiday Inn Express Bilbao Airport by IHG, serves as a functional and convenient option for travelers, especially those needing a straightforward place to stay before catching an early flight. The hotel offers basic amenities and services typical of a three-star establishment. Guests frequently note its reliability and efficiency, particularly praising the helpful shuttle service which adds significant convenience.
The hotel is clean and affordable with a quality-price ratio that many find reasonable. Despite some signs of wear and tear and a few elements that might feel below three-star standards, the overall experience is positive and practical. It's recognized as a good value for money, offering exactly what is needed for a night’s stay near the airport.
For budget travelers, the Holiday Inn Express is a suitable option with clean rooms and a decent onsite restaurant. While it may not offer luxury, it fulfills its promise as a basic, comfortable and cost-effective solution for short stays. Comments reflect satisfaction with the three-star rating, noting it as appropriate and fair for what the hotel provides. It’s a reliable choice for those seeking functionality and convenience without extra frills.
Holiday Inn Express Bilbao Airport is a practical choice for business travelers, especially those with early morning flights. The hotel is notable for its convenient location near the airport and offers a free shuttle service running every half an hour, which simplifies airport transfers dramatically. Business amenities, including meeting rooms and a business center, are appreciated for being functional and efficient, though they maintain the standard expectations of a typical 3-star hotel.
Guests highlighted the early breakfast service starting at 5:00am, providing essential breakfast items for early departures, which adds to the hotel's suitability for quick layovers and transient stays. Moreover, the hotel's affordability makes it an attractive option for last-minute business travel without compromising on core needs.
Parking is straightforward and on-site car rental is available in the early morning, adding layers of convenience. The rooms are functional, featuring thoughtful touches such as plugs next to the beds and good lighting, which are beneficial for business purposes. While some logistical issues were noted during the breakfast service, overall, the value for money and airport proximity were considered significant advantages.
Staff receive positive remarks for their courtesy and helpfulness, further contributing to a smooth stay. Despite the basic and economical nature of the hotel, its efficiency and strategic location make it a reliable choice for business travelers needing a brief and comfortable stopover near Bilbao Airport.
Holiday Inn Express Bilbao Airport, an IHG Hotel, garners praise for its accessibility features and service. Guests find the restaurant and entrance easily accessible with visible entrances. The hotel also offers wheelchair-accessible rooms and step-free access, making it convenient for travelers with disabilities. The staff is noted for their helpfulness, adding to the overall positive experience.
A standout feature is the hotel's free shuttle service to the airport, which many found reliable and timely with a quick five-minute journey. The hotel's facilities include accessible bathrooms and parking, further enhancing its suitability for disabled guests. Although the hotel itself is easy to navigate, some guests noted the lack of a designated pedestrian path and challenges accessing the hotel via public transportation.
Moreover, there are no food or shops within walking distance and no walkable path to the airport, which might be a limitation for some visitors. However, for those looking for a reasonably located and good value stay with accessible features, Holiday Inn Express Bilbao Airport is a suitable option.
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Location
Breakfast
Dinner
However, several guests found the prices at both the in-house and adjacent restaurants to be quite high for the quality provided. Complaints include underwhelming dishes, a limited menu and small portions. Service-related issues such as slow dinner service, early closure times and disorganized staff were also frequently mentioned. For travelers looking for variety or higher dining standards, the suggestions to seek out nearby independent restaurants might be worth considering, though options close to the hotel are limited.
Despite these challenges, there are instances where guests have had good dining experiences, highlighting that while there may be room for improvement, there are satisfactory aspects to the dining options available.
Rooms
Despite these positive aspects, several guests noted that the size of the rooms can be an issue, especially for families or larger groups with some rooms being described as too small or cramped. The soundproofing of the rooms is another recurring concern with noise from both the hallways and the exterior being reported. The air conditioning system also seems to be a weak point, often described as non-adjustable, leading to rooms that are either too hot or too cold for comfort.
Maintenance and updates appear necessary in some areas, as indicated by feedback about dated décor, malfunctioning fixtures and general wear and tear. Despite these limitations, the cleanliness of the rooms is repeatedly praised with housekeeping doing a commendable job.
Proximity to the airport adds a layer of convenience for travelers, complemented by a free shuttle service. Overall, while the hotel has some areas in need of improvement, it remains a practical and comfortable option for those seeking an overnight stay near the Bilbao Airport.
Beds
However, negatives are consistently mentioned: multiple reviews report that some beds are too firm or hard and the mattresses too old and uneven. A number of guests found the pillows to be extremely hard and uncomfortable and they felt that the sofa beds, often assigned to children, were particularly unsatisfactory. Noise issues from the beds were also a concern for some, noting that the beds made loud sounds with movement. Others mentioned that the beds felt outdated and in need of replacement. Despite these drawbacks, the overall comfort of the main beds stands out as a redeeming feature for many visitors.
Cleanliness
The staff is frequently commended for their efficiency in maintaining spotless accommodations. Despite some signs of wear and tear, such as dated decor and worn carpets, the overall hygiene and neatness are emphasized. The hotel's cleanliness standards contribute to a comfortable and pleasant stay for guests, making it a reliable choice for those prioritizing a clean environment.
Staff
While most reviews are favorable, a few mention instances of poor communication and inattentiveness. Some guests encountered receptionists who were either rude or not very approachable, revealing occasional inconsistencies in service quality. Nevertheless, the positive experiences far outweigh the negative ones with the majority of guests commending the staff for their friendliness, professionalism and attentiveness throughout their stay.
Wi-Fi
However, some guests faced challenges with the Wi-Fi. Issues included weak and slow connections, especially in areas far from the lobby. There were also instances where the Wi-Fi was reported to be non-functional on certain devices with hotel staff unable to assist effectively. Additionally, the lack of internet-enabled features on the TVs, such as streaming services, was a point of contention for some visitors.
Overall, while the hotel provides free Wi-Fi with generally good coverage, guests may experience variability in connection quality and speed.
Parking
Several reviews mention the free parking option directly in front of the hotel and the secure nature of the parking facilities, ensuring peace of mind for those leaving their vehicles for extended periods. The ease of access and the availability of a free shuttle service cater well to travelers moving to and from the airport, making the hotel a convenient choice for those on the go.
However, there are occasional comments about the limited number of parking spots, particularly during peak times and some note that parking becomes paid when the car remains in the hotel lot without an overnight stay. Despite these minor drawbacks, the overall feedback reflects satisfaction with the parking facilities, accentuating the hotel's practicality and user-friendly setup.
Additionally, there are mentions of the convenience of having car rental services right in the hotel car park, further simplifying travel arrangements for guests. Overall with secure, free and ample parking options, the hotel stands out as a well-rounded choice for travelers needing reliable parking amenities during their stay.
Family
The hotel also offers a variety of conveniences for families, such as baby cots, high chairs and a play area in the lobby, which provides a good source of entertainment for children. This makes it easier for parents to manage the needs of their young ones. Additionally, the hotel has a free shuttle service to the airport, adding to the overall convenience for families arriving late or needing a quick transition between the hotel and the airport.
Cleanliness and modernity are also praised, contributing to a pleasant stay experience. The hotel’s location, while primarily suited for airport access, is also appreciated for its relative proximity to the town, facilitating comfortable family movement and exploration.
While the overall reviews are positive, highlighting the helpful staff and amenities suitable for families, there are mentions of areas needing improvement, particularly in the space and comfort of the family rooms. Despite this, many families find their stay enjoyable and would consider it a convenient and comfortable choice, especially for brief stayovers near the airport.
3 Star
The hotel is clean and affordable with a quality-price ratio that many find reasonable. Despite some signs of wear and tear and a few elements that might feel below three-star standards, the overall experience is positive and practical. It's recognized as a good value for money, offering exactly what is needed for a night’s stay near the airport.
For budget travelers, the Holiday Inn Express is a suitable option with clean rooms and a decent onsite restaurant. While it may not offer luxury, it fulfills its promise as a basic, comfortable and cost-effective solution for short stays. Comments reflect satisfaction with the three-star rating, noting it as appropriate and fair for what the hotel provides. It’s a reliable choice for those seeking functionality and convenience without extra frills.
Business
Guests highlighted the early breakfast service starting at 5:00am, providing essential breakfast items for early departures, which adds to the hotel's suitability for quick layovers and transient stays. Moreover, the hotel's affordability makes it an attractive option for last-minute business travel without compromising on core needs.
Parking is straightforward and on-site car rental is available in the early morning, adding layers of convenience. The rooms are functional, featuring thoughtful touches such as plugs next to the beds and good lighting, which are beneficial for business purposes. While some logistical issues were noted during the breakfast service, overall, the value for money and airport proximity were considered significant advantages.
Staff receive positive remarks for their courtesy and helpfulness, further contributing to a smooth stay. Despite the basic and economical nature of the hotel, its efficiency and strategic location make it a reliable choice for business travelers needing a brief and comfortable stopover near Bilbao Airport.
Accessible
A standout feature is the hotel's free shuttle service to the airport, which many found reliable and timely with a quick five-minute journey. The hotel's facilities include accessible bathrooms and parking, further enhancing its suitability for disabled guests. Although the hotel itself is easy to navigate, some guests noted the lack of a designated pedestrian path and challenges accessing the hotel via public transportation.
Moreover, there are no food or shops within walking distance and no walkable path to the airport, which might be a limitation for some visitors. However, for those looking for a reasonably located and good value stay with accessible features, Holiday Inn Express Bilbao Airport is a suitable option.
No, Holiday Inn Express Bilbao Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Bilbao Airport by IHG.
No, Holiday Inn Express Bilbao Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Bilbao Airport by IHG.
No, Holiday Inn Express Bilbao Airport by IHG doesn't have a gym.
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