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Summary of reviewsHyatt House Denver/Downtown is highly praised for its exceptional location right in the heart of Denver, offering easy access to a multitude of downtown activities and attractions, making it ideal for both leisure and business travelers. The central location allows guests to conveniently walk to restaurants, shops, the convention center and various entertainment venues, enhancing the overall experience despite minor disruptions due to nearby road works.
The accommodations are frequently lauded for their spaciousness, cleaniness and comfort, closely resembling studio apartments with amenities such as kitchenettes, cooktops, fridges and microwaves. The cleanliness of the rooms and facilities consistently receives positive remarks with many guests highlighting the well-maintained and modern setup. While some minor issues are noted, such as occasional room repairs or inconsistent A/C performance, the general consensus is that the rooms provide a comfortable and quiet retreat with great city and mountain views.
The breakfast offerings receive mixed reviews, but the predominant opinion is positive. Most guests enjoy the hearty and varied selection available, appreciating the quality and abundance. Some minor critiques include suggestions for more variety and fresher options, especially during peak times. Nevertheless, the inclusion of breakfast in the stay cost and the use of real cutlery and dishes enhance the dining experience.
The hotel staff are widely celebrated for their friendliness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. Special mentions of staff members and their exceptional service highlight the overall high standard of hospitality. Despite a few communication hiccups, the professionalism and attentiveness of the staff make a notable impact on guests' stays.
The pool, while appreciated for being heated and child-friendly, receives mixed reviews due to its small size and occasional cleanliness issues. Guests suggest improvements such as better maintenance and the addition of a hot tub to enhance the facility.
Valet parking is another convenient service offered, though its high cost is a common point of contention. Despite some guests finding the fees excessive, the valet staff's efficiency and responsiveness help mitigate these concerns, though exploring alternative parking options might be beneficial for budget-conscious travelers.
Lastly, the comfort of the beds is generally well-regarded with many guests describing them as very comfortable and cozy. However, sofa beds receive less favorable reviews, particularly concerning their suitability for children.
Overall, Hyatt House Denver/Downtown is highly recommended for its prime location, spacious and clean accommodations, friendly staff and satisfactory amenities, making it an excellent choice for exploring Denver. Show more
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Categories
3-Star Hotel
Extended-stay hotel with apartment-style suites in the heart of downtown. Provides a home-like experience with full kitchens and separate living areas. Free breakfast and social hours add to its appeal.
Hotel with Indoor Pool
This hotel features an indoor pool and offers apartment-style suites with kitchens.
Hotel with Heated Pool
Hyatt House Denver/Downtown is listed as having an indoor pool.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
One-Bedroom King Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
One-Bedroom King Suite with Sofa Bed - High FloorFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
King Studio Suite with Sofa Bed - High FloorOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views.
King Studio Suite with Sofa BedOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views.
King Studio with Accessible Tub - Disability AccessOffering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 2 beds.
King Room - High FloorOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
One-Bedroom King Suite with Accessible Tub - Disability AccessProviding free toiletries, this suite includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
King Room with Roll-In Shower - Disability AccessProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
King Room with Accessible Tub - Disability AccessFeaturing free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
King Studio with Roll-In Shower - Disability AccessFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Hyatt House Denver/Downtown boasts an exceptional location that consistently impresses its guests. Positioned right in the heart of Denver, the hotel provides easy access to a range of downtown activities and attractions, making it a perfect choice for both leisure and business travelers. The convenience of its central location allows guests to walk to restaurants, shops, the convention center, Ball Arena and other significant venues.
The hotel's setting is not just practical but also vibrant and modern. Guests appreciate the close proximity to transportation, although some mention minor disruptions due to road works on 16th Street. Despite this, the accessibility remains a standout feature with everything necessary within walking distance.
Accommodations at Hyatt House are praised for being spacious, clean and comfortable, featuring well-equipped rooms that resemble studio apartments. The staff's friendliness and professionalism further enhance the experience. Additionally, amenities like the gym, breakfast and bar contribute to the overall positive impression.
Overall, Hyatt House Denver/Downtown is highly recommended for its prime downtown location, making it a superb base for exploring Denver and attending events at nearby venues.
Breakfast
The breakfast at Hyatt House Denver/Downtown offers a mixed bag of experiences, though the majority of guests seem satisfied with what is on offer. Many guests appreciated the hearty and varied selection, mentioning that it is abundant and of good quality with some even describing it as phenomenal and delicious. The breakfast is noted for its variety with a range of options to suit different tastes and is included in the price of the stay, which many find to be a positive perk.
However, a few reviewers highlighted that the breakfast could benefit from more variety and fresher options. Some guests experienced issues with the crowd and food supply during peak times and a few were disappointed by the lack of certain items like bagels, cheese and cold cuts. Despite these concerns, many reviews still emphasized the appealing nature of the breakfast, especially with "real" cutlery and dishes, making the dining experience more enjoyable.
Overall, while there are areas for improvement, the breakfast at Hyatt House Denver/Downtown generally meets guests' expectations, providing a satisfactory start to the day in a comfortable and well-served environment.
Rooms
At the Hyatt House Denver/Downtown, guests frequently praise the spacious and comfortable rooms. Many mention that the rooms are large enough to accommodate families and appreciate features like kitchenettes, cooktops, fridges and microwaves that make longer stays more convenient. The cleanliness of the rooms stands out with several reviews highlighting spotless conditions and modern, well-maintained facilities.
Comfortable beds and quiet surroundings contribute to a restful experience, while the staff's helpfulness and friendliness enhance the overall stay. Guests also appreciate the thoughtful layout of the rooms and amenities such as walk-in showers and seating areas. The hotel’s location is noted for its accessibility, making it easy for guests to explore the city.
While most reviews are positive, a few guests mentioned minor issues such as room repairs and inconsistent room A/C performance. Despite these occasional drawbacks, the general consensus highlights spacious, clean and comfortable accommodations with great views of the city and mountains.
Beds
The beds at Hyatt House Denver/Downtown receive mostly positive remarks from guests. Many reviews highlighted their comfortable and cozy nature with numerous mentions of the beds being very comfortable. Despite some minor criticisms, such as the beds being a bit small for some and remarks about the pillows and bedding needing improvement, the general consensus leans heavily towards the beds being a significant feature of comfort during the stay. However, the sofa beds did not fare as well with several guests finding them uncomfortable, particularly for children. Overall, the main beds are praised for their comfort, making them a reliable choice for a good night's sleep.
Cleanliness
The Hyatt House Denver/Downtown garners positive feedback for its cleanliness and comfortable accommodations. The property is consistently described as very clean, well-appointed and modern, offering spacious and comfortable rooms that align with the expectations set by their photos. Phrases like "clean facilities" and "everything was very clean and smelled good" suggest a high standard of hygiene is typically maintained throughout the hotel.
Despite a few isolated concerns about the thoroughness of the cleaning and specific issues such as murky pool water or cleanliness lapses in certain areas like the bathroom, overall impressions lean towards satisfaction with the cleanliness. The hallways and rooms receive specific praise for being clean and well-maintained. The guestrooms, some styled as studios, are noted for being of good size and providing a quiet and modern retreat.
Guests appreciate the polite and effective staff and the combination of clean surroundings with a variety of services contributes to a positive experience. Notably, the property’s cleanliness and spacious accommodations are highlighted as key strengths that enhance the overall guest experience.
Staff
At the Hyatt House Denver/Downtown, guests consistently praise the incredibly friendly and helpful staff. Despite a few minor communication hiccups, the staff’s friendliness shines through in numerous reviews. Tammy, the parking valet and Marco, the hotel engineer, receive special mentions for their exceptional service. Guests noted staff members’ readiness to assist and their continuous availability, creating a welcoming atmosphere throughout their stay.
The front desk and reception staff particularly stand out for their warm and efficient service, making check-in and check-out processes smooth and pleasant. Many visitors appreciated the staff's helpful suggestions for dining options in the area, adding to their positive experience. Special touches, like the unexpected delivery of champagne and cheesecake to celebrate an occasion, left a lasting impression on guests.
Moreover, the valet service is frequently highlighted for its hard-working and accommodating nature. With the staff going above and beyond to ensure comfort and satisfaction, it’s no surprise that guests often describe the overall service as exceptional and professional.
While a few guests encountered less favorable interactions, the overwhelming majority found the staff to be personable, attentive and eager to assist, contributing significantly to their enjoyable stay at the Hyatt House Denver/Downtown.
Pool
The pool at Hyatt House Denver/Downtown receives mixed reviews from guests. Many appreciate that it is heated and warm, making it suitable for children. However, comments indicate it's quite small, not suitable for swimming laps and sometimes in need of better cleanliness and maintenance. Additionally, there are remarks about the lack of available towels and suggestions for a hot tub addition. While the pool serves as a decent option for families with kids, it may not meet the expectations of those seeking a more spacious or lap-friendly swimming experience.
Parking
The Hyatt House Denver/Downtown offers a convenient and accommodating valet parking service that guests have found both reliable and efficient. The valet staff is noted for being fast and responsive, contributing to an overall smooth parking experience. However, the cost of this service has been a common point of contention. Many guests feel that the parking fees are excessively high with rates mentioned ranging from $45 to $64 per night. This high cost of parking appears to align with the general expense of parking in downtown Denver. While the hotel does not have a dedicated parking lot and some guests have found the parking situation tricky, the convenience offered by the valet service somewhat mitigates this issue. Nevertheless, travelers might want to explore alternative parking options nearby to save on costs.
Yes, Hyatt House Denver/Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hyatt House Denver/Downtown.
Yes, Hyatt House Denver/Downtown welcomes dogs.
Yes, parking facilities are available at Hyatt House Denver/Downtown.