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Summary of reviewsHomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek stands out for its strategic location in the heart of Denver, which is highly praised by guests. Situated near shopping areas, restaurants, and public transit, the hotel provides a convenient base for those exploring the Cherry Creek neighborhood or nearby attractions. Visitors appreciate the proximity to essential stores and restaurants, along with easy access to a pleasant park for leisure activities.
The hotel offers rooms with some redeeming features, such as a decent kitchenette and comfortable beds, albeit amidst numerous challenges. Cleanliness remains a significant concern, with reports of dirty rooms, unpleasant odors, and maintenance issues detracting from the overall experience. The presence of bugs and unmaintained amenities further exacerbates guest dissatisfaction, painting a picture of a property in need of improvement in terms of hygiene and upkeep.
Staff interactions at HomeTowne Studios by Red Roof are mixed, with some guests highlighting friendly and helpful service from specific personnel. However, others report encounters with rude and unprofessional staff, citing issues like poor service quality and unresolved inquiries. Although some improvements in security measures have been noted, customer service and consistency in service delivery remain areas with room for enhancement.
The Wi-Fi service at the hotel is inconsistent, with some guests experiencing satisfactory connectivity, while others face slow speeds and occasional unavailability. Security warnings have also been mentioned, suggesting potential concerns with internet access. Parking is another area of contention, with strict enforcement of rules leading to unexpected towing incidents for unaware guests. Awareness of these regulations is essential for avoiding inconvenience.
Guests' experiences with the beds vary, with many appreciating the comfort and cleanliness. Some beds, however, show signs of wear, such as cigarette burns and stains, indicating inconsistent maintenance.
Overall, HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek offers a convenient location and some comfortable accommodations, but improvements in cleanliness, customer service, and maintenance are needed to enhance guest satisfaction. Show more
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Categories
Cheap Motel
HomeTowne Studios by Red Roof offers budget-friendly extended stay options. The location in Glendale/Cherry Creek in Denver provides affordable lodging with access to city attractions.
Motel with Parking
Accessible Motel
Small Motel
Room Types
Studio with One Queen Bed - Disability Access/Non SmokingThe apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator and a microwave. This apartment features air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Studio with One Double Bed Non-SmokingThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. A kitchenette equipped with a stovetop, a refrigerator and a microwave is available for cooking and storing food. This apartment features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Studio with One Queen Bed Non-SmokingThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchenette has a stovetop, a refrigerator and a microwave. This apartment features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Studio with Two Double Beds Non-Smoking This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The kitchenette has a stovetop, a refrigerator and a microwave. This apartment has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Studio with Two Queen Beds Non-Smoking This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. A kitchenette fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. This apartment has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
The HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek is praised for its strategic and convenient location. Situated centrally in Denver, it is close to a variety of shopping facilities, including well-known stores such as King Soopers and Target, making it easy for guests to run errands or grab essentials. The proximity to restaurants and fast food spots adds to the convenience, along with nearby bus stops for ease of transit. Visitors appreciate being in the Cherry Creek neighborhood, known for its charm, and find the location ideal for planned activities. The property's closeness to a pleasant park offers additional leisure opportunities. While the location receives significant praise, there are minor concerns regarding the presence of undesirable elements in the vicinity. Nevertheless, the central placement makes it a suitable choice for travelers with diverse itineraries.
Rooms
HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek offers rooms with a few redeeming features amidst many challenges. Guests have highlighted a decent kitchenette and a soft bed as positive aspects of their stay. The room appeared clean to some extent, suggesting that there might be some variability in cleanliness standards. However, these handful of strengths are overshadowed by numerous issues affecting guest satisfaction. The most common complaints pertain to pervasive cleanliness issues, with many guests pointing out dirty floors and surfaces, stained linens, and unpleasant odors. The presence of bugs, unmaintained fixtures, and non-functioning amenities like stoves and televisions further detracts from the experience. Additionally, reports of security concerns, such as faulty door locks and missing window panes, raise safety issues. Although the property promises non-smoking environments, cigarette smoke and other off-putting smells seem persistent. All these issues converge to paint a picture of a hotel that struggles to meet basic maintenance and hospitality standards.
Beds
Travelers visiting HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek frequently share mixed experiences about the comfort and condition of the beds. Amidst varied reviews, several guests describe the beds as comfortable, praising them for their cozy feel, often highlighting this as a notable feature of their stay. Cleanliness is also mentioned, with reports indicating clean beds paired with fluffy towels, suggesting a pleasant and refreshing experience in some instances. However, there are concerns about the beds exhibiting cigarette burns and some guests found the mattresses subpar. There are mentions of stains and disrepair that detract from the overall experience. While the comfort level of the beds is appreciated by many, maintaining consistency in their upkeep seems to be a concern. Overall, the bed experience ranges from comfortably cozy to problematic, based on individual encounters.
Cleanliness
HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek has garnered numerous comments concerning its cleanliness, which, unfortunately, seems to be an area of significant concern. Many reviews highlight the property's overall condition, describing rooms and common areas as extremely dirty and poorly maintained. Guests report unclean floors, walls, and bathrooms, along with prevalent unpleasant odors of various kinds. The lack of basic amenities such as towels and soap further exacerbates the situation, leaving many displeased. Maintenance issues like peeling paint, broken appliances, and damaged fixtures add to the general feeling of neglect. Safety and security are also questioned due to the property's open access and unkempt environment. The presence of pests and trash around the property underlines the need for a more rigorous housekeeping routine. In contrast, some suggest the rooms appeared clean on the surface but still felt unsatisfactory upon closer inspection. Overall, while there are occasional comments about the initial appearance of cleanliness, the prevailing sentiment is that more attention is required to improve the state of hygiene and overall guest experience.
Staff
The reviews for HomeTowne Studios by Red Roof in Denver paint a mixed picture of the staff's performance. Some guests highlighted the friendliness and helpfulness of certain staff members, mentioning that individuals at the front desk and specific personnel like Tammi and Tiffany stood out positively. Guests appreciated their efforts to assist and make the stay more comfortable, even amidst certain limitations. There was also mention of improved security measures following a change in ownership, which some visitors noticed.
However, a significant number of comments pointed out issues with staff behavior and overall service quality. Numerous guests reported encounters with rude and unprofessional staff, including instances where staff entered rooms without notice, mishandled reservations, and provided unsatisfactory responses to guest inquiries. There were also specific reports of feeling unsafe at the location and inadequate staffing, leaving employees overwhelmed and unable to meet guest needs as promised. Additionally, guests expressed dissatisfaction with inconsistent housekeeping services and unexpected additional fees despite prior reservations and payments. The cumulative feedback suggests that while there are some positive interactions, there is substantial room for improvement in customer service and security to enhance the guest experience.
Wi-Fi
Travelers seeking a reliable internet connection during their stay at HomeTowne Studios by Red Roof in Denver Glendale/Cherry Creek may encounter mixed experiences with the hotel's Wi-Fi service. Some guests have noted that the Wi-Fi is very good, suggesting periods of satisfactory connectivity. However, there are frequent mentions of slow internet speeds, and instances where the Wi-Fi was either inaccessible or nonexistent. A security warning concerning the validity of the Wi-Fi site has also been reported, which could imply occasional security concerns. Overall, while there are moments of good Wi-Fi, guests may need to be prepared for potential disruptions or slower service during their visit.
Parking
HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek offers a unique parking experience that potential guests should be aware of. Multiple reviews indicate strict enforcement of parking rules, with tow trucks frequently patrolling the lot and towing vehicles that do not adhere to specific guidelines. Vehicles must be parked facing head-on, or risk being removed from the property. This has been a point of contention for some visitors, particularly for those unaware of the regulations or caught off guard by the unexpected towing of their cars, leading to substantial fees and inconvenience.
Despite these issues, guests should be mindful of how crucial it is to comply with the parking restrictions to ensure a smooth stay. While some find these policies frustrating, the hotel's stringent approach seems aimed at maintaining order within the parking lot. Future guests are advised to familiarize themselves with the parking rules beforehand to avoid any inconvenience. However, it is worth noting that concerns have been raised about the safety surrounding the parking area, with observations of questionable activity and people lingering around, which might be unsettling for some.
No, HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek doesn't have any pool.
No, a spa isn't available at HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek.
No, HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek doesn't allow dogs.
Yes, parking facilities are available at HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek.
No, HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek doesn't have a gym.