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Hotel Cascade Resort & Spa

Demjen , Hrsz. 083/65 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Cascade Resort & Spa offers a superb retreat in a picturesque and serene environment, providing a tranquil escape just a few kilometers from Eger. The hotel’s prime location allows easy access to thermal baths and boasts beautiful surroundings with impressive views from the rooms and well-maintained walking paths. The facility provides a family-friendly, romantic setting with ample amenities to ensure a delightful stay.

The breakfast and other meals at the hotel consistently receive high praise for their variety, quality and presentation, making dining a rewarding experience. Despite minor issues such as occasional delays in replenishment and a need for greater variety during dinner service, the overall consensus remains positive. The spacious and cozy rooms are celebrated for their elegance and comfort, featuring practical amenities and thoughtful touches for families.

Cleanliness standards are typically high with rooms and public spaces often described as spotless and well-maintained. While there are occasional lapses, the majority of guests report a clean and welcoming environment.

The staff at Hotel Cascade Resort & Spa generally enhance the guest experience with their friendly and professional demeanor, though reception services have received mixed reviews due to language barriers and occasional rudeness. Nevertheless, the consistent kindness and helpfulness of the cleaning and restaurant staff contribute positively to the overall atmosphere.

The wellness and spa facilities, including both indoor and outdoor pools, are a major highlight with guests enjoying the relaxing and fully-equipped spa area, which is accessible until late at night. Some areas, however, are noted for needing better maintenance and cleanliness.

Parking is convenient and ample, though some guests feel clearer explanations of the parking system are needed. The hotel is especially suited for families, providing essential baby amenities and spacious accommodations, making it a comfortable choice for those traveling with children.

The beds are another strong point, often highlighted for their exceptional comfort, contributing to a restful and rejuvenating stay. Although some guests feel the hotel doesn’t fully meet a four-star standard with careful improvements, it has the potential to enhance its rating.

Lastly, the outdoor pool area and romantic amenities further enhance the hotel's appeal, especially for couples seeking a romantic escape. The serene and scenic setting of Hotel Cascade Resort & Spa, combined with its extensive wellness options and excellent service, ensure a memorable stay for all types of travelers.
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Hotel for Honeymoon

The spa and resort provide a relaxing and luxurious experience. It is suitable for couples looking for a pampering and rejuvenating honeymoon.

Hotel with Spa

Located next to the Demjén Thermal Bath and Aquapark, it offers free access to these facilities. Includes a sauna, indoor pool, and stylish rooms with balconies. The suites have their own spa bath and infrared sauna.

Family Friendly Hotel

Located in Demjén, near Eger, Hotel Cascade Resort & Spa boasts extensive spa facilities and pools suitable for families. It includes dedicated kids’ pools and play areas, ensuring entertainment for children of all ages. The resort also offers family packages.

Romantic Hotel

The extensive spa facilities at this resort are ideal for couples seeking relaxation and rejuvenation. The tranquil environment and range of treatments promote intimacy and well-being.

Hotel with Swimming Pool

This resort offers great spa services and pool facilities. It is also pet-friendly, providing a comprehensive experience for all guests.

Outdoor Pool

Hotel with Parking

As a resort and spa, this hotel likely has extensive parking available for guests. The location outside the city center suggests more space for parking.

Hotel for Yoga

Features a spa and wellness center. The resort's focus on relaxation and health makes it suitable for guests interested in yoga and wellness activities.

4-Star Hotel

Hotel Cascade Resort & Spa offers extensive spa and wellness facilities, making it ideal for relaxation and rejuvenation. Located in Demjén, it is close to local thermal baths and attractions. The resort includes a variety of pools, saunas, and treatment options.

Hotel with Outdoor Pool

This resort and spa offers a range of wellness treatments, including indoor and outdoor pools. The outdoor pools are designed to provide relaxation and therapeutic benefits, enhancing the overall spa experience.

Luxury Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Room Types

Double or Twin Room Spacious, air-conditioned rooms featuring a balcony with garden view, a minibar, LCD satellite TV, free Wi-Fi and a bathroom with hairdryer. Pets are allowed for an additional fee of EUR 18.

Superior Double Room This double room features a balcony, satellite TV and minibar. Please note that extra beds are not available in this room type. Pets are not allowed in this room type.

Standard Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 3 beds.

Superior Family Room Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The spacious family room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Deluxe Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The spacious family room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 4 beds.

Deluxe Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, a minibar, a flat-screen TV with streaming services and a patio. The unit offers 1 bed.

Superior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, a minibar, a flat-screen TV with streaming services and a patio. The unit offers 1 bed.

Queen Suite The sauna is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite is comprised of a dining area, a flat-screen TV with streaming services soundproof walls and a patio. The unit has 2 beds.

King Suite Guests will have a special experience as this suite offers a sauna. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with streaming services soundproof walls and a patio. The unit offers 2 beds.

Double or Twin Room - Disability Access This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 2 beds.

About Hotel Cascade Resort & Spa

License: SZ19000982

Guest Reviews

8.5

Very Good

Location

Hotel Cascade Resort & Spa is situated in a scenic and serene environment, offering a tranquil escape from the hustle and bustle of daily life. Located not far from Eger, the hotel provides easy accessibility with the added advantage of being just a few kilometers away from the city. Guests appreciate the peaceful surroundings and fresh air, which make it an ideal destination for relaxation and rejuvenation.

One of the major highlights is the hotel's proximity to thermal baths, which are merely a short walk away. These thermal and cave baths are a unique attraction with direct access and facilities that are highly praised by visitors. The surrounding landscape is equally captivating, offering beautiful views, pleasant walking paths and a green area that promotes a sense of peace and well-being.

The hotel itself boasts a beautiful interior and provides a good variety of food, making it family-friendly while also being perfect for romantic weekends. The wellness section is highly rated, ensuring that guests can indulge in both indoor and outdoor pools, thermal waters and spa services without experiencing overcrowding. Convenient parking and a covered, heated garage add to the comfort and ease of accessing the hotel.

Views from the rooms, especially the terraces, are fantastic, reinforcing the overall charm of the picturesque location. Guests frequently mention the wonderful panorama and the peaceful environment as major positives, contributing to their very good impression of the hotel.

In summary, Hotel Cascade Resort & Spa offers a superb location, wonderful natural surroundings and excellent wellness facilities, making it a perfect choice for a leisurely and refreshing getaway.

Breakfast

Hotel Cascade Resort & Spa's breakfast consistently receives praise for its variety, quality and taste. Guests frequently highlight the delicious, plentiful and hearty options available, making the morning meals a satisfying experience. The breakfast buffet is well-designed, offering a diverse and rich selection of foods that cater to different tastes and dietary needs, including marked allergens and dairy-free options. Presentation and freshness are notable, contributing to an overall excellent start to the day.

However, there were occasional minor issues, such as food not being adequately replenished, particularly near the end of breakfast service and a report of watery coffee. Despite these small drawbacks, the general consensus is overwhelmingly positive with many guests expressing satisfaction and enjoying both breakfast and other meals at the hotel.

Dinner

Hotel Cascade Resort & Spa offers a dining experience that has generally delighted guests with its delicious and flavorful dishes. Many reviews highlight the exceptional quality of the food, emphasizing the richness and tastiness of both breakfast and dinner. Guests have consistently found the dinners to be very delicious with some noting the creative appetizers.

However, some critiques suggest that while the food quality is high, the variety could be improved. There are also occasional mentions of less satisfactory experiences, such as limited choices when dining late or specific issues like reheated soup and spoiled wine.

The buffet-style dinner is frequently praised for its plentiful and varied offerings, contributing to an overall positive dining experience. Despite a few mentions of the need for a more luxurious feel and a wider selection, the general consensus is that the hotel delivers satisfying and delicious meals, exceeding many guests' expectations.

Overall, the food at Hotel Cascade Resort & Spa is considered excellent with the abundant and tasteful dishes leaving a lasting impression on most guests, ensuring a well-rounded culinary experience.

Rooms

Hotel Cascade Resort & Spa offers rooms that are consistently praised for their beauty, cleanliness and spaciousness. Guests can expect tastefully furnished accommodations with super comfortable beds and creatively decorated interiors. Many reviews highlight the practicality and elegance of the rooms, which often feature comfortable mattresses, mood lighting and well-equipped amenities.

Families appreciate the thoughtful touches like LED lights and separator curtains in the children's area, while others enjoy rooms with terraces, garden access and pleasant views. Some rooms even cater to specific needs, such as those designed for disabled guests. Despite a couple of critiques about lighting and cleaning service, the overall guest consensus is overwhelmingly positive.

The tranquil beauty of the hotel, combined with large, comfortable and well-designed rooms, creates a cozy and satisfying stay for visitors. The hotel's picturesque location further enhances the experience, making it a noteworthy choice for travelers.

Beds

Hotel Cascade Resort & Spa is praised for the exceptional comfort of its beds, frequently described as very comfortable with many guests highlighting the super comfortable mattresses and overall sleep quality. Positive comments focus on the immense, comfortable king-size beds that enhance the luxurious sleep experience. Despite the majority of guests complimenting the beds and the comfort of the mattresses, some pointed out narrower separate beds and the foil under the sheets, which affected comfort for some. Pillow quality received mixed feedback with some finding them unsatisfactory for a 4-star hotel, while others appreciated their size. Overall, the beds at Hotel Cascade Resort & Spa are generally viewed as a strong point, contributing significantly to guest comfort and satisfaction.

Cleanliness

Hotel Cascade Resort & Spa generally receives positive remarks for its cleanliness. Many guests describe the rooms as very clean, elegant and well-maintained, often highlighting spotless environments and beautifully clean spaces. The hotel itself is noted for its overall clean and peaceful ambiance, contributing to a comfortable stay.

However, not all reviews are glowing. Some guests have noted issues with specific areas requiring more diligent maintenance and cleanliness, particularly in the bathrooms and wellness areas. Concerns about dusty decorations, poorly maintained bathrooms and occasional lapses in room cleaning service have been pointed out. Additionally, some feedback highlights the need for maintenance in certain washroom and pool areas.

Despite these occasional issues, the majority of guests seem pleased with the level of cleanliness at the hotel, appreciating the neat and tidy surroundings. The hotel staff's kindness also contributes positively to the cleanliness experience, ensuring a satisfactory stay for most visitors.

Staff

The staff at the Hotel Cascade Resort & Spa generally receives high praise for their professional and friendly demeanor. Guests frequently mention the kindness and helpfulness of most staff members, noting that the cleaning ladies consistently perform excellent work and always greet guests with a smile. The restaurant staff, particularly the waiters, are described as fantastic and the bar and wellness area personnel are often singled out for their kindness.

There are, however, mixed reviews regarding the reception staff. While some guests encounter friendly and helpful receptionists, others express dissatisfaction, describing them as rude, unpolite and lacking in friendliness and English language skills. Instances where receptionists were uninformative, in a bad mood or seemed dismissive are reported, contrasting with the otherwise positive experiences with other hotel staff. Despite these issues, the overall impression left by the majority of the staff is one of warmth and willingness to assist.

Spa

Hotel Cascade Resort & Spa receives overall positive feedback for its wellness and spa facilities. Guests rave about the great wellness oasis, describing it as a fully equipped and very relaxing place. The design and facilities of the spa have been praised and many found the spa area to be beautiful, cozy and pleasant. Some mentioned that the spa exceeded their expectations with excellent wellness facilities and the added convenience of being open until 2 am.

However, several reviews highlight areas for improvement. The wellness section is noted to be small and can often get crowded. Additionally, some services were reported as not operational, leading to a range of services that some found lacking. Maintenance could be better, as remarks were made about the spa area needing better upkeep with specific complaints about the indoor pool being very small, deteriorated and at times covered in algae. The chlorinated water and unfriendly staff at the Aqua Spa were also points of concern for a few guests.

Overall, the spa at Hotel Cascade Resort & Spa offers a generally positive experience with some room for improvement in the maintenance and management of facilities.

Pool

Hotel Cascade Resort & Spa offers a range of outdoor pools that many guests find cozy and diverse, contributing positively to their stay. The thermal pools are particularly noteworthy and the thermal area remains open until 2 am, allowing for late-night swims. Despite these highlights, there are some critiques. The towel policy lacks clarity and enforcement and the internal pools are described as small and sometimes dirty. The wellness area's pool tends to be overcrowded and there is only one swimming pool available in this section. While the pool facilities overall are excellent, the cleanliness and size of the indoor pools, along with some operational issues, may affect the experience for some visitors.

Parking

The Hotel Cascade Resort & Spa offers spacious and convenient parking solutions that guests appreciate with an excellent and large parking lot frequently highlighted. There's ample free parking available, making it easy for visitors to park without hassle. However, some noted that explanations regarding the parking system could be clearer and there are occasional issues with crowding in the parking lot. While an underground garage spot was not always available, the necessity of having a designated parking spot was mentioned due to the lack of street parking options. Overall, the parking facilities are well-regarded, despite a few minor issues.

Family

Hotel Cascade Resort & Spa is an ideal destination for families with children, offering a welcoming family atmosphere and accommodating staff. The resort ensures a great experience for the entire family, featuring spacious rooms designed to comfortably host families with small children. Additional amenities include baby essentials such as a cot, mattress, bedding and a baby bathtub, which add to the convenience for families traveling with infants. Despite a few less favorable opinions about specific amenities like the cave bath, the overall feedback emphasizes the resort as a perfect place for families, where both kids and parents can enjoy their stay together.

4 Star

Hotel Cascade Resort & Spa presents itself as a four-star establishment, but guest reviews suggest there are areas needing enhancement to truly meet this classification. While there are certain aspects that align with a four-star standard, many believe the value-for-money ratio could be improved and overall, it currently merits a maximum of three stars. Some guests have noted the absence of expected amenities such as sauna session information and adequate supplies of toiletries in the rooms. On the brighter side, the staff has received praise for their kindness, albeit with a limited proficiency in English. Despite the critiques, a few guests felt that with some improvements, the hotel could easily elevate to a five-star experience.

Outdoor Pool

The outdoor pool area at Hotel Cascade Resort & Spa receives positive remarks from guests. Described as cozy and great, the outdoor wellness area stands out with its hot thermal water, which adds to the enjoyment. The pools are operational until 2 am and provide a relaxing atmosphere, even though they lack lighting at night. Positioned a short 5-minute walk from the main hotel building, these completely outdoor thermal pools offer a delightful experience for visitors seeking relaxation and warmth in a serene environment.

Romantic

Hotel Cascade Resort & Spa is widely praised as an excellent destination for a romantic escape. Many guests highlight it as the perfect place for a quiet romantic weekend with several describing it as a great spot for romantic getaways. The unique and romantic restaurant is a standout feature, adding an extra touch of intimacy to any stay. The spa services also enhance the romantic ambiance, creating a relaxing and intimate experience for couples. Guests appreciate the picturesque environment and the stylish setting, which collectively foster a romantic and scenic atmosphere. However, a few noted that the musical evening baths during the weekend slightly disrupt the otherwise peaceful atmosphere. Overall, the hotel's atmosphere, especially during Christmas, further elevates the romantic and cozy experience.

Yes, Hotel Cascade Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Cascade Resort & Spa.

Yes, Hotel Cascade Resort & Spa welcomes dogs.

Yes, parking facilities are available at Hotel Cascade Resort & Spa.

No, Hotel Cascade Resort & Spa doesn't have a gym.

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