Info
Summary of reviewsMorewell enjoys commendation for its picturesque location, nestled between serene natural landscapes. Many guests appreciate the hotel's close proximity to the forest, the sea and the Kyiv Reservoir, providing stunning views and an idyllic escape from city life. The surrounding nature and well-maintained grounds enhance the tranquility and beauty of the hotel, making it a sanctuary of relaxation.
The breakfast at Morewell receives high praise, highlighted by delicious and varied buffet-style offerings. Standout items like cherry dumplings and pastries are particularly appreciated. Despite some minor issues related to service speed and lack of coffee, the overall dining environment is clean and enjoyable, contributing to a positive start to the day.
Dinner experiences, while mixed, include positive mentions of specific dishes such as bream and antipasti with guests enjoying the tasty and varied cuisine. However, some concerns about high prices, inconsistent food quality and occasional long wait times temper the overall experience.
Rooms at Morewell present a mixed bag with modern, stylish decor and amenities being appreciated. Rooms with terraces and sea views are particularly favored for their cozy and pleasant atmosphere. However, significant cleanliness and maintenance issues detract from the experience. Reports of dirty rooms, stained linens and various maintenance problems suggest a need for better housekeeping and upkeep.
Cleanliness overall at Morewell sees positive remarks in specific areas like the pool and lounges but consistently suffers in guest rooms and shared spaces. Reports of cobwebs, mold and unclean balconies indicate a need for more consistent housekeeping services to enhance guest satisfaction.
The staff at Morewell generally make a positive impression with many guests praising their friendliness and attentiveness. Specific staff members, such as the administrator Kristina and the spa staff, receive commendations for their excellent customer service. However, disorganization and inefficiency, particularly in the restaurant and reception areas, indicate a need for better training and coordination.
Wi-Fi at Morewell is a significant area for improvement with many guests experiencing poor connection speeds and frequent disconnections. This inconsistency in internet service detracts from an otherwise commendable stay.
The spa facilities at Morewell are well-regarded overall. Guests appreciate the heated saunas and the friendly and customer-oriented staff, particularly the spa manager, Yulia. While there are some cleanliness concerns and the spa is noted to be small, it remains a solid choice for relaxation.
The pool area offers a generally pleasant experience, especially the heated indoor pool appreciated during colder weather. Cleanliness and maintenance issues persist, particularly with the outdoor pool and amenities, indicating a need for better upkeep.
Parking at Morewell is another mixed aspect with affordable and secure options lauded. However, limited space, cleanliness concerns and issues with security and lighting suggest room for improvement.
Beds at Morewell receive positive mentions for cleanliness and comfort. However, issues with mattress quality, size discrepancies and pillow comfort indicate variability in guest experiences.
In summary, Morewell excels in its scenic location and overall pleasant breakfast and spa experiences. However, improvements in room cleanliness, staff coordination, Wi-Fi reliability and overall maintenance are needed to achieve a consistently high standard for all guests.
Show moreRead review summaries for all categories
Categories
