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Summary of reviewsHotel Balneario Orduña Plaza is a charming establishment in the heart of Orduña, praised for its strategic location right on the main square. Guests love the easy access to the quaint old town, the idyllic surroundings and the convenience of having shops, cafes and banks within walking distance. The historic building adds to the allure, blending old-style elegance with modern amenities like a well-appreciated spa. Free parking facilities enhance its overall accessibility.
The breakfast experience is widely celebrated for its quality and variety with many describing it as excellent, delicious and meeting high standards. Guests appreciate the complete and varied selection of sweet and salty foods, although some note that the price is quite high and availability could be better managed.
Dinner service receives mixed feedback. While some diners find the meal satisfying and enjoy the helpful staff suggestions, others are disappointed by the limited and expensive dinner menu. The absence of a dedicated restaurant and the scarcity of dining options in the town, especially on weekdays, are common concerns.
Rooms stand out for their spaciousness, comfort and cleanliness with impressive stone walls offering a unique charm. However, several guests have mentioned issues with lighting, outdated decor, worn furnishings and occasional maintenance problems. Despite these, the hotel maintains a high standard of cleanliness and provides cozy, comfortable beds praised for ensuring restful nights.
The staff at Hotel Balneario Orduña Plaza consistently receive high marks for their friendliness, professionalism and attentiveness. Guests particularly note the exceptional service from receptionists and spa staff, contributing significantly to the positive experience.
The WiFi service, however, is inconsistent and comes at an additional cost, which detracts from the overall guest experience.
The spa facilities are generally well-received, offering a tranquil and relaxing environment. While some amenities need updating and there are occasional temperature control issues, guests find the spa treatments excellent and the overall experience soothing.
Parking facilities are generally convenient with free options nearby. Despite some difficulties with spaces and unloading luggage, guests find suitable arrangements close by.
The hotel is also family-friendly with spacious, clean family rooms and a friendly atmosphere thanks to a popular plaza for children to play outside. Families appreciate the convenience and tranquility of the location, although dining options can be limited.
Beds are most often noted for their comfort, contributing to a restful stay. Spacious and clean accommodations enhance this aspect, although a few guests report issues with mattress firmness.
Overall, while the hotel boasts many positive attributes, some guests feel it falls short of the four-star expectations. Issues such as limited dining services, maintenance needs and the mixed WiFi experience suggest areas for improvement. Nonetheless, the charm of its location, friendly staff and overall comfort make Hotel Balneario Orduña Plaza a memorable place to stay.
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