MAXX by Steigenberger Deidesheim

Deidesheim 49.40381100, 8.18920600 , Am Paradiesgarten 1 (Show on Map)
7.1
Good


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Summary of reviewsLocated in the charming town of Deidesheim, MAXX by Steigenberger offers an idyllic setting that guests frequently praise for its beauty and convenience. Nestled beside a picturesque park and quaint pond, the hotel is surrounded by lush greenery and vineyards. Its central location makes it an excellent starting point for exploring Deidesheim with easy access to transportation hubs and local attractions. The quiet ambiance and proximity to the town center offer quick access to dining, shops and historical sites, while the hotel's garden and terrace enhance the overall appeal by providing relaxing outdoor spaces with picturesque views.

Guests consistently celebrate the hotel's breakfast, highlighting its wide variety of fresh and delicious options. Described as abundant and satisfying, the breakfast buffet often earns the accolade of being the best some patrons have ever had. The friendly and helpful staff during breakfast service contribute further to the positive experience.

Dinner at the hotel receives more mixed reviews. While some guests commend the excellent taste and quality of the menu, others point to a need for improvement. Issues such as a meager buffet, limited selections and occasional service shortfalls have been noted, suggesting that the dining experience can be inconsistent. Despite these issues, the bar and bartender receive positive remarks.

Rooms at MAXX by Steigenberger are generally clean, spacious and soundproof, offering comfortable accommodations. However, the decor and furnishings are described as outdated with some bathrooms needing renovation. The lack of air conditioning and occasional cleanliness issues like mold and stained carpets have also been reported.

The staff at MAXX by Steigenberger consistently receive high praise for their friendliness, attentiveness and professionalism. The warm and helpful nature of the team enhances the overall guest experience, despite occasional mentions of service falling short of professional standards during busy times.

Parking options are ample and varied with an extensive outside area and an underground garage. While some guests find the cost of the underground parking high, its convenience and security are noted positives. External parking spaces can fill up quickly, sometimes requiring guests to walk a short distance.

The beds receive mixed feedback with many guests appreciating the cleanliness and new mattresses, while others find them narrow or uncomfortable. Quality and comfort seem inconsistent with some guests reporting issues with the firmness of the mattresses.

Overall, while the hotel offers good quality compared to other 4-star establishments, certain aspects, such as outdated rooms and additional charges for amenities, suggest it may fall short of typical 4-star expectations. Nevertheless, the hotel's luxury ambiance, high-end feel and pet-friendly amenities make it an appealing choice. Despite some shortcomings, the welcoming atmosphere and strategic location ensure a pleasant and memorable stay at MAXX by Steigenberger Deidesheim.
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Guest Reviews
7.1
Good
Location
Located in the charming town of Deidesheim, 'MAXX by Steigenberger' offers an idyllic setting that guests repeatedly praise for its beauty and convenience. Nestled beside a picturesque city park and quaint pond, the hotel is surrounded by lush greenery and vineyards, creating a serene backdrop for any stay.

Guests frequently highlight the hotel's central location, making it an excellent starting point for exploring Deidesheim, whether for hiking, cycling or attending local events like the Christmas market. The proximity to transportation hubs, such as the train station, ensures easy access to nearby attractions and towns.

The ambiance is described as quiet and peaceful, yet the hotel remains within walking distance to the town center, providing quick access to dining options, shops and historical sites. The blend of natural beauty and accessibility makes it a preferred spot for both short stays and extended visits.

The outdoor area of the hotel, including the garden with sunbeds and a bar terrace, adds to the overall appeal, allowing guests to relax and enjoy the beautiful landscape. The hotel's surroundings are also noted for their picturesque views, offering scenes of vineyards and a lovely lake.

Overall, the strategic placement alongside excellent facilities and friendly staff contribute to a memorable and pleasant experience at 'MAXX by Steigenberger' in Deidesheim.

Breakfast
Guests at MAXX by Steigenberger Deidesheim consistently praise the hotel's breakfast offerings. Overwhelmingly described as very good, excellent and delicious, the breakfast features a wide and varied selection of items that cater to almost every taste and desire. Many guests noted the abundant and plentiful nature of the breakfast buffet with some even calling it the best they've ever had. The array of fresh and diverse options, including pastries and other delicious items, left many patrons completely satisfied.

Despite a few mentions regarding the need for more vegetable options and occasional overcrowding in the breakfast room, the majority of reviews highlight the breakfast as a significant positive aspect of their stay. The friendly and helpful staff during breakfast service further contributes to the overall positive experience.

In sum, the breakfast at MAXX by Steigenberger Deidesheim is celebrated for its extensive, high-quality offerings and gratifying variety, making it a standout feature of the hotel.

Dinner
Dinner at MAXX by Steigenberger Deidesheim presents a mix of experiences for guests. Those who dined at the hotel restaurant often commend the excellent taste of the menu and appreciate the high-quality food. Special occasions like New Year's Eve come with a great menu and dining on the beautiful terrace is a highlight for some.

However, numerous reviews reflect significant room for improvement. The dinner buffet frequently falls short of expectations, described as meager and overpriced with some guests experiencing dry-fried fish and half-tender beef. Service issues including slow service, clumsy and unfriendly interactions also contribute to a less-than-satisfactory dining experience. A limited selection, often just three dishes, including fish, meat and a salad for vegetarians, has been noted.

Staff shortages seem to impact the overall dining experience, causing evenings when the restaurant couldn’t cater to all guests, despite available seating. This staffing issue also results in a limited menu and subpar buffet offerings, sometimes composed of frozen meals.

There are mentions of the lack of regional dishes and a wine list and the high prices make the value proposition less appealing. Some guests have had lovely experiences with their dinners and even the breakfast, yet the inconsistency in quality and service remains a major concern.

While the food quality can be high when managed well and the bar and bartender receive positive remarks, the overall dinner experience is inconsistent, prompting some visitors to recommend nearby restaurants instead.

Rooms
MAXX by Steigenberger Deidesheim offers rooms that are generally clean, spacious and soundproof. Many guests have found the rooms comfortable and well-maintained despite their old-fashioned design. Certain rooms provide beautiful views, such as overlooking vineyards. The spaciousness of the rooms is often highlighted as a positive feature, along with their functionality.

However, the hotel suffers from outdated furnishings and equipment with several reviews noting that the rooms, particularly the bathrooms, are in dire need of renovation. Common complaints include old carpets, non-functional facilities and worn-out furniture. A few rooms were reportedly noisy or drafty and the absence of air conditioning has been noted by some guests. Issues with cleanliness, such as mold in showers and stains on carpets, have also been reported.

Overall, while the rooms are comfortable and clean, the outdated decor and need for renovation have impacted the guests' perceptions, suggesting that an update to the facilities would greatly enhance the experience.

Beds
MAXX by Steigenberger Deidesheim has received mixed feedback regarding its beds. Many guests appreciated the cleanliness of the beds and towels and several reviews mentioned new mattresses and cozy pillows and blankets. However, there were notable concerns about the size and comfort of the beds. Some guests found the beds to be narrow with a few describing them as small and uncomfortable. There were also mentions of mattresses being too soft or too hard with worn-out or sagging conditions causing discomfort and back pain. Despite these issues, some guests did find the beds comfortable and good. It seems that while there have been efforts to update the bedding, there are still inconsistencies in the quality and comfort of the beds.

Cleanliness
Reviews of MAXX by Steigenberger Deidesheim present a mixed picture of the hotel's cleanliness. Many guests appreciated the rooms for being clean, tidy and well-maintained with some noting the spaciousness and fresh towels. However, numerous reviews highlighted significant cleanliness issues, particularly in the bathrooms, which were frequently mentioned as needing renovation and showing signs of mold and dirt. Problems such as dirty grout, stained carpets, dusty surfaces and faulty drains were commonly reported. Additionally, there were remarks about spider webs, outdated room furnishings and an overall decline in maintenance. While room service received some positive remarks for being helpful, the general consensus suggests the hotel could benefit from significant updates and more thorough cleaning protocols to meet guest expectations.

Staff
The staff at MAXX by Steigenberger Deidesheim consistently receive high praise for their friendliness, attentiveness and helpfulness. Guests repeatedly highlight the very friendly and accommodating nature of the team with many noting the exceptional service provided at reception and throughout the hotel. The personnel are often described as polite, efficient and competent, reflecting a commendable level of professionalism. Guests appreciate the great job done by the staff, who manage to be both courteous and hardworking. Despite some mentions of service falling short of professional standards and instances of the team appearing overwhelmed or inexperienced, the overall sentiment is overwhelmingly positive. Many guests recount positive interactions, noting that issues were promptly addressed with full commitment, indicating a responsive and dedicated staff. The hotel’s management may need to address some organizational challenges, but the commitment and warmth of the staff significantly enhance the guest experience, making the stay at MAXX by Steigenberger Deidesheim welcoming and pleasant.

Parking
The parking at MAXX by Steigenberger Deidesheim offers a range of options to guests with many highlighting the wide parking area outside the hotel and ample availability. There's also an underground garage, providing additional parking space at a cost of 12€ per day. This underground parking is noted for its convenience with an elevator access being a positive point, despite occasional complaints about the cost being too high. Some guests find the price reasonable, while others think it's excessive. The external parking spaces tend to be limited and can fill up quickly. In cases where external spaces are full, finding parking might require some extra walking distance, sometimes resulting in parking in areas like muddy patches about 200 meters away. Despite these issues, the overall feedback acknowledges the sufficient parking options both above and underground with some free parking spots available. The underground garage generally receives positive comments for its ease of use and security.

4 Star
MAXX by Steigenberger Deidesheim offers a cozy atmosphere that makes guests feel welcome, providing good quality compared to other 4-star hotels. However, several aspects of the hotel fall short of the expectations associated with its 4-star rating. The rooms and bathrooms appear a bit outdated and could benefit from some improvements. The breakfast buffet fails to meet the ambiance typically expected of a 4-star establishment.

Despite the reputable Steigenberger name, some guests feel the overall experience aligns more closely with that of a 3-star hotel. There are also additional charges for basic amenities, which some guests find surprising for a hotel of this standard. Moreover, the inability to add a dinner voucher at the reception adds to the logistical inconveniences faced by visitors. The room rates, while slightly lower compared to other 4-star hotels, reflect the overall lower standard perceived by some guests.

Luxury
MAXX by Steigenberger Deidesheim presents an upper-class ambiance and prestigious location, living up to its reputable name. Guests enjoy features such as luxurious balcony spaces and the hotel's high-end feel. While the stay exudes a sense of luxury, there are notes of inconsistency with some areas not quite reaching the expected standards and the deluxe rooms falling short for some. Despite these occasional shortcomings, the overall experience maintains a feeling of sophistication and prestige.

Dog Friendly
MAXX by Steigenberger Deidesheim offers a variety of dog-friendly facilities and services that cater well to guests traveling with their four-legged companions. Dogs are welcome throughout the hotel and the staff is notably attentive and friendly towards pets. There's even a nice touch with homemade treats available for dogs, enhancing the overall pet-friendly experience. However, it's important to note that there are some potential drawbacks, such as dogs causing disturbances, particularly in the breakfast room or early in the morning. Additionally, some guests feel the pet charges are expensive, even for very small dogs. Despite these minor issues, the hotel remains a solid choice for those looking to travel with their pets.


No, MAXX by Steigenberger Deidesheim doesn't have any pool.

No, a spa isn't available at MAXX by Steigenberger Deidesheim.

Yes, MAXX by Steigenberger Deidesheim welcomes dogs.

Yes, parking facilities are available at MAXX by Steigenberger Deidesheim.

Yes, MAXX by Steigenberger Deidesheim has a gym.

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