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Hampton Inn Defiance

Defiance , 1037 Hotel Drive (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn Defiance is highly recommended by guests who have stayed there. The exceptional staff is friendly, helpful and welcoming, going above and beyond to ensure guests have a comfortable stay. The manager is particularly amazing and an invaluable asset to the hotel. The front desk staff are efficient and the lady working during the evening/night shift takes care of everything and ensures guests have a great stay experience. The pool staff are also helpful. Guests are pleased with the hotel's efforts during the COVID-19 pandemic, praising the staff's preparedness and the cleanliness of the room. Overall, guests highly recommend the hotel and would stay again when in the area.
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Categories

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds - Non-Smoking Offers a coffee maker, a microwave and a mini-refrigerator.

King Room with Sofa Bed - Non-Smoking Offers a sofa bed, a coffee maker, a microwave and a mini-refrigerator.

Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking This double room has air conditioning, coffee maker and a refrigerator. A microwave is also included.

About Hampton Inn Defiance

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Guest Reviews

8.8

Excellent

Breakfast

The breakfast at the Hampton Inn Defiance is a definite highlight for guests staying at the hotel. With a variety of options, including hot breakfast items and a breakfast bar, guests describe the experience as "phenomenal," "fabulous," and "great." They appreciate the convenience of having breakfast included in their stay and are impressed by the prompt response of staff when coffee runs out during breakfast service. However, not all guests are impressed with some describing the breakfast as "disappointing." Some guests would prefer a fresher breakfast instead of processed items. Despite some negative feedback, overall, the breakfast at the Hampton Inn Defiance is described as very good and convenient.

Rooms

Guests of the Hampton Inn Defiance have had mostly positive experiences with the rooms of the hotel. Many have mentioned the cleanliness and comfort of the rooms with some even describing them as spacious and nicely appointed. Some guests enjoyed a great view of the surrounding trees from their room. The beds seem to be a highlight for many guests with comfortable mattresses and bedding. However, there have been some complaints about cleanliness issues, such as dirty coffee machines and tubs, as well as the occasional dirty wash cloth. Despite these minor issues, many guests found the rooms to be up to date and well-maintained. Guests have also praised the staff for their helpfulness and preparedness during the COVID-19 pandemic, particularly with regards to cleanliness and social distancing measures. Overall, the Hampton Inn Defiance is an excellent choice for those looking for a comfortable stay in a clean, up-to-date hotel.

Cleanliness

The Hampton Inn Defiance has received several positive reviews regarding the cleanliness of the hotel. Guests have reported clean and comfortable rooms with nice large rooms and a quiet and clean atmosphere. Many guests also emphasized the very clean rooms and appreciated the effort by the staff to maintain cleanliness during the current COVID-19 pandemic. Additionally, the hotel offers a great hot breakfast delivered right to your room. Although a few guests mentioned negative experiences with room cleanliness, the majority of guests found the hotel to be very clean and well-maintained.

Staff

Guests who have stayed at the Hampton Inn Defiance can attest to the hotel's exceptional staff. The staff has been praised for being very friendly, helpful and welcoming to everyone. They are accommodating and always willing to go above and beyond to ensure guests have a comfortable stay. Guests have noted that the manager, in particular, is amazing and an invaluable asset to the hotel. The front desk staff are efficient, making check-in a fast and seamless process. The lady working during the evening/night shift is highlighted for taking care of everything and ensuring guests have a great stay experience. The pool staff also stand out for their helpfulness. Guests are pleased with the hotel's efforts during the COVID-19 pandemic, praising the staff's preparedness and the cleanliness of the room during these trying times. Overall, guests highly recommend the hotel and would stay again when in the area.

Yes, Hampton Inn Defiance has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hampton Inn Defiance.

No, Hampton Inn Defiance doesn't allow dogs.

Yes, parking facilities are available at Hampton Inn Defiance.

Yes, Hampton Inn Defiance has a gym.

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