Historic Hotels Taking Steps Towards Sustainability in Decatur

The Ellis Hotel, Atlanta, a Tribute Portfolio Hotel, is a great choice for those wanting to explore the city on foot with many downtown attractions within walking distance. While some guests found the rooms to be old and dated, most appreciated the cleanliness and overall comfort of their rooms. The hotel's staff received high praise for their friendliness, helpfulness and professionalism. The parking situation received mixed reviews with some guests raving about the valet parking service while others found it pricey. However, the hotel's beds received rave reviews for being comfortable and clean. Overall, the Ellis Hotel is a nice, clean place to stay with excellent service.

The Courtyard by Marriott Atlanta Downtown is lauded by guests for its prime central location, which offers easy access to key attractions like the Gift Mart, Peachtree Center, State Farm Arena and various shops and restaurants. The hotel's proximity to a subway station and rideshare services enhances its convenience, especially for events and conventions, making it an attractive option for both leisure and business travelers.

Guests are generally pleased with the rooms, noting their cleanliness, spaciousness and comfort. Highlights include modern amenities, large comfortable beds and well-designed furnishings. Many visitors appreciate the lovely street views from the suites, adding an urban charm to the experience. While the bathrooms are praised for their cleanliness and spaciousness, some guests felt they could benefit from being larger.

Customer service stands out with the staff consistently described as friendly, helpful and accommodating. Reception staff, in particular, are noted for their efficiency and courtesy, often facilitating smooth early check-ins. Standout employees, like Louis, contribute to the positive atmosphere, especially appreciated by families with children.

Cleanliness throughout the hotel receives positive feedback with many guests noting that rooms and common areas are well-maintained, clean and pleasant. Despite occasional minor lapses, the overall standard of cleanliness contributes to a relaxing and pleasant stay.

The beds are another highlight, frequently described as comfortable and contributing significantly to an enjoyable stay. Guests often pair their praise for the beds with compliments about great showers and the overall hospitality experienced at the hotel.

Breakfast, however, has received mixed reviews. While some guests appreciate the inclusion of breakfast with their reservation, many find the options meager, underwhelming and of poor quality, sometimes served in boxes. There were also mentions of inadequate customer service during breakfast.

Parking presents a more mixed review. The valet service is appreciated for its safety and convenience, although the cost is often deemed very expensive. The lack of self-parking options sometimes leads to longer wait times for vehicle retrieval.

In summary, the Courtyard by Marriott Atlanta Downtown stands out for its excellent location, clean and comfortable rooms and exceptional customer service, despite some shortcomings with the breakfast offerings and parking costs.

Stonehurst Place Bed & Breakfast in Atlanta is a phenomenal destination that captures the essence of the city while providing a haven of comfort for guests. The rooms are immaculate and well-kept with everything needed for a perfect stay, including comfortable beds and pillows, soft sheets and state-of-the-art amenities. The historical preservation of the property is astounding and the staff provides warm hospitality and impeccable service that leaves a lasting impression on guests. Grace and John, the owners, are gracious hosts whose kindness and warmth exceed expectations. The entire staff is equally welcoming with their attentiveness and helpfulness highlighted in numerous reviews. With so many positive reviews, staying at Stonehurst Place Bed & Breakfast is an unforgettable experience that should not be missed.

Holiday Inn Express & Suites - Atlanta Downtown by IHG, enjoys a prime location that makes it a convenient choice for travelers wanting to explore Atlanta’s major attractions. Guests benefit from its proximity to Centennial Olympic Park, Georgia Aquarium, World of Coca-Cola and event venues like State Farm Arena and Georgia Congress Center. The hotel also offers easy access to various dining and nightlife options within walking distance and the nearby MARTA subway station further enhances convenience. Despite some temporary construction issues affecting accessibility, guests largely appreciate the central setting, supported by friendly staff, good breakfast options and well-equipped rooms.

The breakfast offerings at the hotel receive high praise for variety and quality, featuring a well-stocked buffet with a range of items including eggs, yogurt, fruits and oatmeal. While some guests desired more options for non-meat eaters and found the selection repetitive over longer stays, the overall consensus describes the breakfast as hearty and exceptional, particularly for a 2-star hotel. Positive mentions frequently highlight the attentive and friendly breakfast staff.

Reviews of the rooms present a more mixed picture. Positively, guests commend the cleanliness, modern design and comfortable beds. However, many reviewers note that the rooms are smaller than expected and some encountered issues with cleanliness and maintenance. Instances of rooms not being ready at check-in added to the frustration for some visitors. Nonetheless, the design and modernity of the rooms, alongside comfortable beds, contribute positively to many guests' experiences.

Cleanliness standards receive varied feedback. Many guests found the hotel, including common areas and bathrooms, to be well-maintained thanks to the diligent housekeeping staff. However, there were several reports of inconsistencies with some rooms not meeting cleanliness expectations, exemplified by dusty décor, unpleasant odors and outdated or worn features like old carpets. These mixed experiences suggest that while some stays are excellent in terms of cleanliness, other guests have had less satisfactory encounters.

The hotel staff garners considerable praise for their friendliness, helpfulness and attentive service. Visitors consistently mention positive interactions with staff members who go above and beyond to ensure a pleasant stay. Key personnel, including those like Faith, Reggie and Marcus, are frequently highlighted for their exceptional service. The check-in process is often described as smooth and professionally managed, contributing significantly to guests' overall satisfaction.

Parking emerges as a notable area of concern. While some guests appreciate the friendly valet service, many find the valet service to be slow, understaffed and expensive. The absence of a private parking lot and free parking options results in frustration for numerous visitors.

Lastly, the comfort of the beds is a standout feature with many guests describing them as very comfortable. Newly replaced mattresses and comfy pillows enhance the sleep quality, contributing to a restful and pleasant stay for most visitors.

In summary, Holiday Inn Express & Suites - Atlanta Downtown offers a strategically convenient and enjoyable stay characterized by a superb location, friendly staff, good breakfast and comfortable beds. While some areas such as room size and parking may need improvement, the overall experience remains largely positive for many guests.