Mercure Deauville Centre
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Summary of reviewsMercure Deauville Centre is highly regarded for its prime location, offering guests easy access to the heart of downtown Deauville. Situated strategically between Deauville and Trouville, the hotel is a short stroll from beaches, the harbor, markets and key attractions, making it convenient for travelers, especially those arriving by train. Guests greatly appreciate the scenic views, friendly staff and the option of quiet rooms with garden-facing balconies.
The breakfast service receives mostly positive feedback with guests praising the variety and quality of the buffet, including options for gluten-free diets and the convenience of enjoying breakfast in their rooms or on the terrace. However, some criticize the breakfast room's size and the value-for-money aspect.
Room comfort and cleanliness at Mercure Deauville Centre are generally commended with many finding the accommodations spacious, well-equipped and aesthetically pleasing. Some standout features include garden views, balconies and Nespresso machines. Nevertheless, there are mentions of smaller-than-expected room sizes, occasional noise issues and some outdated furnishings needing renovation.
Cleanliness is a consistent highlight with meticulous maintenance of both rooms and common areas frequently praised. Guests feel at ease with the thorough and prompt housekeeping services, contributing to a comfortable and well-maintained environment.
The hotel staff are often highlighted for their friendliness, attentiveness and professionalism, creating a welcoming and hospitable atmosphere. Consistent positive interactions and personalized service make a significant positive impact on guests' experiences.
Free wifi is generally reliable, although there are occasional reports of slow connections. The bedding receives mixed reviews; while many guests find it comfortable and spacious, others mention firmness issues or discomfort due to narrower beds.
Although the hotel aims to offer a four-star experience, some guests feel it falls short in areas such as the breakfast offerings and room amenities. Despite these concerns, the staff's friendliness and the hotel's cleanliness leave a positive impression.
For business travelers, Mercure Deauville Centre provides excellent facilities including well-equipped conference rooms and business lounges, making it a reliable choice for corporate guests. The hotel's pet-friendly policy is also a plus, offering a warm welcome to travelers with small dogs, though pets are not allowed in the breakfast area.
Overall, Mercure Deauville Centre offers a comfortable and convenient stay, enhanced by its ideal location, cleanliness and welcoming staff, making it a popular choice for both leisure and business travelers despite some areas for improvement.
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The breakfast service receives mostly positive feedback with guests praising the variety and quality of the buffet, including options for gluten-free diets and the convenience of enjoying breakfast in their rooms or on the terrace. However, some criticize the breakfast room's size and the value-for-money aspect.
Room comfort and cleanliness at Mercure Deauville Centre are generally commended with many finding the accommodations spacious, well-equipped and aesthetically pleasing. Some standout features include garden views, balconies and Nespresso machines. Nevertheless, there are mentions of smaller-than-expected room sizes, occasional noise issues and some outdated furnishings needing renovation.
Cleanliness is a consistent highlight with meticulous maintenance of both rooms and common areas frequently praised. Guests feel at ease with the thorough and prompt housekeeping services, contributing to a comfortable and well-maintained environment.
The hotel staff are often highlighted for their friendliness, attentiveness and professionalism, creating a welcoming and hospitable atmosphere. Consistent positive interactions and personalized service make a significant positive impact on guests' experiences.
Free wifi is generally reliable, although there are occasional reports of slow connections. The bedding receives mixed reviews; while many guests find it comfortable and spacious, others mention firmness issues or discomfort due to narrower beds.
Although the hotel aims to offer a four-star experience, some guests feel it falls short in areas such as the breakfast offerings and room amenities. Despite these concerns, the staff's friendliness and the hotel's cleanliness leave a positive impression.
For business travelers, Mercure Deauville Centre provides excellent facilities including well-equipped conference rooms and business lounges, making it a reliable choice for corporate guests. The hotel's pet-friendly policy is also a plus, offering a warm welcome to travelers with small dogs, though pets are not allowed in the breakfast area.
Overall, Mercure Deauville Centre offers a comfortable and convenient stay, enhanced by its ideal location, cleanliness and welcoming staff, making it a popular choice for both leisure and business travelers despite some areas for improvement.
Business Hotel
Ideal for business or leisure stays, Mercure Deauville Centre offers amenities for coworking and congress purposes. All rooms offer a courtesy tray with a Nespresso machine, Nuxe welcome products, and free high-speed WIFI.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
4-Star Hotel
Guest Reviews
Mercure Deauville Centre boasts a prime location that consistently impresses its guests. Strategically situated between Deauville and Trouville, this hotel places visitors right in the heart of downtown Deauville. Its proximity to the train station makes it exceptionally convenient for travelers, while the beaches and the harbor are just a short stroll away. Guests frequently highlight the ease of exploring the city without the need for a car, as everything is within a 500-meter radius. The central location also means easy access to the city's pedestrian streets, markets, restaurants and key attractions.
The picturesque surroundings, including views of the harbor and easy access to the boardwalk, add to the hotel's charm. Clean and quiet rooms, some with balconies overlooking gardens, enhance the overall stay experience. The warm and friendly staff further elevate the convenience, making Mercure Deauville Centre a top choice for those looking to enjoy both the city and the seaside effortlessly.
The breakfast at Mercure Deauville Centre receives predominantly positive feedback, often praised for being rich, varied and delicious. Guests frequently commend the well-prepared, high-quality buffet that offers numerous choices. Many highlight the excellent, hearty and very good quality of breakfast with some reviews applauding the full and generous servings that cater to gluten-free needs.
Several guests appreciate the convenience of enjoying breakfast in their rooms or on the terrace, which adds a pleasant touch to their stay. However, there are criticisms about the breakfast room being too small and lacking the charm expected of a 4-star establishment. Some guests found the breakfast options not up to standard for a hotel of its rating and considered the cost too high for the selection available. Despite some mixed reviews regarding variety and pricing, the overall sentiment leans towards positive experiences with compliments on the good, tasty and wonderful breakfast service.
Mercure Deauville Centre receives generally favorable feedback regarding its rooms, praised for their comfort, cleanliness and amenities. Many visitors find the rooms spacious, well-equipped and pleasantly decorated with some highlighting features like garden views, balconies and Nespresso machines. The bathrooms are noted as clean and functional with large showers adding a touch of luxury. Guests appreciate the comfort of the bedding and find the room layout and design aesthetically pleasing.
However, a significant number of reviews note that the rooms are smaller than expected with some describing them as very small or tight. There are also occasional complaints about noise from the street, insufficient soundproofing and the lack of air conditioning. Additionally, some cleanliness issues were reported, such as unpleasant odors and outdated furnishings, necessitating renovation.
Despite these drawbacks, the majority of guests are satisfied with the room's overall comfort and cleanliness, valuing the proximity to the city center and scenic views from certain rooms. The hotel's ambiance and attention to room details leave a generally positive impression, though improvements in room size and soundproofing would enhance the guest experience further.
The bedding at Mercure Deauville Centre receives mixed reviews from guests. On the positive side, many guests appreciated the comfortable and spacious beds with several noting the high quality of the bedding and the comfort of the mattresses. The rooms themselves were often described as nice and comfortable, further contributing to a pleasant stay.
However, some guests found the beds to be a bit too firm or hard for their liking. A minority mentioned that the beds were incredibly uncomfortable with narrow dimensions and issues such as beds being zipped together rather than actual doubles. There were also mentions of dirty mattresses and bedding not meeting the standards expected by some guests. Despite these diverging opinions, the overall impression of the bedding generally leans towards comfort, but personal preferences for mattress firmness seem to play a significant role in guest satisfaction.
Mercure Deauville Centre consistently impresses guests with its outstanding cleanliness. Reviews highlight the meticulous maintenance of both rooms and common areas with many guests noting that their rooms were clean and spacious, often exceeding expectations. The cleanliness of the bathrooms also received particular praise, emphasizing the detailed attention given to hygiene.
Guests frequently commented on the comfort that accompanies the cleanliness, mentioning that the rooms were not only clean but also comfortable and well-maintained. The cleaning staff is noted for their thoroughness, handling the upkeep in a prompt and effective manner without rushing the process.
The hotel’s atmosphere is consistently described as tidy and well-organized, contributing to a pleasant stay. The rooms' modern and safe features further enhance the experience, making Mercure Deauville Centre a reliable choice for those prioritizing cleanliness and comfort.
At the heart of 'Mercure Deauville Centre' is a consistently praised team of staff who leave a lasting impression on guests. The reviews frequently highlight the friendly, welcoming and smiley nature of the staff, making guests feel at home from check-in to check-out. Consistency in positive interactions is a recurring theme with numerous mentions of exceptionally attentive, helpful and polite service.
Professionalism is another strong suit with the staff being described as competent, respectful and courteous. Guests appreciate the balance of warmth and professionalism, noting the genuinely hospitable atmosphere created by the team. From the warm welcome at reception to the attentiveness throughout their stay, the staff's dedication to impeccable service stands out.
Moreover, the personalized touch in guest interactions, such as the staff going above and beyond to assist and the highly praised interactions with receptionists, contributes to an overall remarkable experience. Whether it's guiding guests to secure car parks, addressing concerns promptly or simply ensuring a pleasant ambiance, the positive impact of the staff is a highlight of staying at this hotel. With their friendliness, attentiveness and consistent professionalism, the staff at Mercure Deauville Centre significantly enhances the quality of the guest experience.
The wifi at Mercure Deauville Centre has received generally positive feedback from guests. Many appreciated the high-speed internet, noting its reliability and ease of use. Some reviews highlighted the excellent condition and secure nature of the wifi, describing it as among the best. However, there were a few instances where guests encountered problems with slow or challenging connections. Despite these occasional issues, the hotel offers free wifi which, for the most part, operates very well.
Travelers seeking a premium experience at Mercure Deauville Centre may find the hotel's four-star rating questionable. Guests have expressed concerns that several aspects of the hotel's services and facilities do not align with the expectations for a four-star establishment. The breakfast room and the breakfast offerings themselves have drawn particular criticism with numerous comments indicating they do not meet the standards expected at this level. Additionally, the overall tranquility and amenities provided in the rooms were noted to fall short for the price paid.
Despite these issues, some positive remarks were made about the friendliness of the staff, indicating a decent level of service standard. However, the general consensus remains that the hotel does not fully embody the four-star experience it promises. Many feel that the value for money is not justified, considering the lack of four-star amenities and the overall performance relative to the category. Potential visitors might find that while the hotel offers some positive experiences, it may not meet the comprehensive standards typically associated with a four-star rating.
Mercure Deauville Centre proves to be a solid choice for business travelers, offering a range of well-managed facilities tailored to corporate needs. The location is conveniently linked to business setups, making it a good place for a short business stay. The hotel excels in providing a business-friendly environment with excellently equipped conference rooms and helpful business lounges.
Guests find the business support to be outstanding, ensuring meetings and remote work are handled efficiently. Cleanliness is also a highlight, earning commendations from visiting business firms. The business center remains accessible and well-maintained, adding to the convenience for corporate guests.
A dedicated reception for conferences, along with well-organized office spaces, enhances the overall experience. Business travelers appreciate the desks in rooms and larger meeting rooms available, which align with their professional needs. Many have expressed their intention to return on future business trips, underscoring the hotel's reliability as a business hotel.
Overall, Mercure Deauville Centre stands out for its effective business services and facilities, making it a recommended option for business travel.
Mercure Deauville Centre is widely recognized for its pet-friendly environment, making it an attractive option for travelers with pets. The hotel welcomes small dogs with a nightly fee of €15 per pet, although some reviews mention an additional €60 charge for extended stays.
Guests have appreciated the dedicated pet accommodations and the attentive nature of the staff, who cater specifically to the needs of pets. The hotel demonstrates its welcoming atmosphere through thoughtful touches, such as small gestures and gifts for canine guests. Many have noted that their dogs enjoyed the ambiance of the hotel, reinforcing its reputation as a pet-friendly facility.
However, it's important to note that pets are not allowed in the breakfast room. Despite this restriction, reviews consistently highlight the positive and friendly service provided by the staff towards both guests and their pets.
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Location
The picturesque surroundings, including views of the harbor and easy access to the boardwalk, add to the hotel's charm. Clean and quiet rooms, some with balconies overlooking gardens, enhance the overall stay experience. The warm and friendly staff further elevate the convenience, making Mercure Deauville Centre a top choice for those looking to enjoy both the city and the seaside effortlessly.
Breakfast
Several guests appreciate the convenience of enjoying breakfast in their rooms or on the terrace, which adds a pleasant touch to their stay. However, there are criticisms about the breakfast room being too small and lacking the charm expected of a 4-star establishment. Some guests found the breakfast options not up to standard for a hotel of its rating and considered the cost too high for the selection available. Despite some mixed reviews regarding variety and pricing, the overall sentiment leans towards positive experiences with compliments on the good, tasty and wonderful breakfast service.
Rooms
However, a significant number of reviews note that the rooms are smaller than expected with some describing them as very small or tight. There are also occasional complaints about noise from the street, insufficient soundproofing and the lack of air conditioning. Additionally, some cleanliness issues were reported, such as unpleasant odors and outdated furnishings, necessitating renovation.
Despite these drawbacks, the majority of guests are satisfied with the room's overall comfort and cleanliness, valuing the proximity to the city center and scenic views from certain rooms. The hotel's ambiance and attention to room details leave a generally positive impression, though improvements in room size and soundproofing would enhance the guest experience further.
Beds
However, some guests found the beds to be a bit too firm or hard for their liking. A minority mentioned that the beds were incredibly uncomfortable with narrow dimensions and issues such as beds being zipped together rather than actual doubles. There were also mentions of dirty mattresses and bedding not meeting the standards expected by some guests. Despite these diverging opinions, the overall impression of the bedding generally leans towards comfort, but personal preferences for mattress firmness seem to play a significant role in guest satisfaction.
Cleanliness
Guests frequently commented on the comfort that accompanies the cleanliness, mentioning that the rooms were not only clean but also comfortable and well-maintained. The cleaning staff is noted for their thoroughness, handling the upkeep in a prompt and effective manner without rushing the process.
The hotel’s atmosphere is consistently described as tidy and well-organized, contributing to a pleasant stay. The rooms' modern and safe features further enhance the experience, making Mercure Deauville Centre a reliable choice for those prioritizing cleanliness and comfort.
Staff
Professionalism is another strong suit with the staff being described as competent, respectful and courteous. Guests appreciate the balance of warmth and professionalism, noting the genuinely hospitable atmosphere created by the team. From the warm welcome at reception to the attentiveness throughout their stay, the staff's dedication to impeccable service stands out.
Moreover, the personalized touch in guest interactions, such as the staff going above and beyond to assist and the highly praised interactions with receptionists, contributes to an overall remarkable experience. Whether it's guiding guests to secure car parks, addressing concerns promptly or simply ensuring a pleasant ambiance, the positive impact of the staff is a highlight of staying at this hotel. With their friendliness, attentiveness and consistent professionalism, the staff at Mercure Deauville Centre significantly enhances the quality of the guest experience.
Wi-Fi
4 Star
Despite these issues, some positive remarks were made about the friendliness of the staff, indicating a decent level of service standard. However, the general consensus remains that the hotel does not fully embody the four-star experience it promises. Many feel that the value for money is not justified, considering the lack of four-star amenities and the overall performance relative to the category. Potential visitors might find that while the hotel offers some positive experiences, it may not meet the comprehensive standards typically associated with a four-star rating.
Business
Guests find the business support to be outstanding, ensuring meetings and remote work are handled efficiently. Cleanliness is also a highlight, earning commendations from visiting business firms. The business center remains accessible and well-maintained, adding to the convenience for corporate guests.
A dedicated reception for conferences, along with well-organized office spaces, enhances the overall experience. Business travelers appreciate the desks in rooms and larger meeting rooms available, which align with their professional needs. Many have expressed their intention to return on future business trips, underscoring the hotel's reliability as a business hotel.
Overall, Mercure Deauville Centre stands out for its effective business services and facilities, making it a recommended option for business travel.
Dog Friendly
Guests have appreciated the dedicated pet accommodations and the attentive nature of the staff, who cater specifically to the needs of pets. The hotel demonstrates its welcoming atmosphere through thoughtful touches, such as small gestures and gifts for canine guests. Many have noted that their dogs enjoyed the ambiance of the hotel, reinforcing its reputation as a pet-friendly facility.
However, it's important to note that pets are not allowed in the breakfast room. Despite this restriction, reviews consistently highlight the positive and friendly service provided by the staff towards both guests and their pets.
No, Mercure Deauville Centre doesn't have any pool.
No, a spa isn't available at Mercure Deauville Centre.
Yes, Mercure Deauville Centre welcomes dogs.
No, parking facilities aren't available at Mercure Deauville Centre.
No, Mercure Deauville Centre doesn't have a gym.
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