Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG is consistently favored by guests for its convenient location, excellent breakfast, and welcoming staff. Situated near major freeways and close to dining and shopping venues, the hotel provides easy access to downtown Dallas and Fort Worth while maintaining a peaceful environment. The breakfast experience is highly praised, featuring tasty and varied selections served in a clean setting, with friendly service enhancing the dining experience. Rooms are appreciated for their spaciousness and modern amenities, ensuring restful sleep amidst a quiet atmosphere.
Impressive cleanliness across the hotel is frequently noted, contributing to a pleasant and comfortable stay, further supported by the consistently friendly and helpful staff. The dedicated team, especially individuals like the General Manager, Jesse, and kitchen hosts, receive commendations for their exceptional service, adding a personalized touch to guest experiences. Though the pool area receives positive remarks for its cleanliness and relaxing environment, occasional maintenance issues such as closures and cleanliness concerns suggest some inconsistency, which could affect guest satisfaction.
Overall, the Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG offers a favorable stay, combining strategic location, excellent services, and dedicated staff to ensure comfort and convenience for its guests.
Categories
Impressive cleanliness across the hotel is frequently noted, contributing to a pleasant and comfortable stay, further supported by the consistently friendly and helpful staff. The dedicated team, especially individuals like the General Manager, Jesse, and kitchen hosts, receive commendations for their exceptional service, adding a personalized touch to guest experiences. Though the pool area receives positive remarks for its cleanliness and relaxing environment, occasional maintenance issues such as closures and cleanliness concerns suggest some inconsistency, which could affect guest satisfaction.
Overall, the Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG offers a favorable stay, combining strategic location, excellent services, and dedicated staff to ensure comfort and convenience for its guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Located conveniently near the freeway, the Holiday Inn Express Hotel & Suites Dallas South - DeSoto offers guests easy access to major routes, serving as a strategic starting point for exploring downtown Dallas and Fort Worth. Visitors appreciate the quietness of the area, finding comfort in its peaceful surroundings. The proximity to shopping venues, including a nearby Walmart, adds practicality for travelers. Additionally, the hotel's closeness to various dining and retail options enhances its appeal. The welcoming staff and cleanliness contribute to the overall pleasant experience, making it a suitable choice for guests prioritizing both convenience and comfort.
The Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG offers a breakfast experience that leaves a positive impression on its guests. Many reviews highlight the delicious and tasty offerings, with some guests describing the breakfast as excellent and amazing. The facility is noted for its cleanliness, enhancing the overall dining experience. Guests appreciate the variety of breakfast selections, and the plentiful continental breakfast satisfies many appetites. The attentive and friendly service provided, particularly by individuals such as Sylvia and the Hispanic lady running the kitchen, receives commendation, making the morning meal even more enjoyable. Despite occasional concerns, the overall sentiment towards breakfast remains favorable, adding value to the guests' stay.
The rooms at the Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG are consistently praised for their spaciousness and cleanliness. Guests frequently highlight the modern and sizeable nature of the accommodations, with comfortable beds providing a restful night's sleep. Many appreciate the quiet atmosphere, as the rooms effectively block out any nearby traffic noise. However, there are occasional issues noted, such as some rooms being smaller than expected and maintenance problems like non-operable safes and malfunctioning exhaust fans. Temperature regulation also seems to be a concern for some guests, with difficulty finding a comfortable setting.
The Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG is consistently praised by guests for its impressive standards of cleanliness. Visitors frequently note that both the facility and property are kept very clean and organized, contributing to a pleasant and comfortable environment. In addition to cleanliness, the hotel staff regularly receives commendations for their friendliness and helpfulness, enhancing the overall guest experience. The hotel is also recognized for being nice and quiet, further contributing to a relaxing stay. The combination of cleanliness, efficient air conditioning, and attentive staff helps ensure that guests have a comfortable visit.
Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG shines in guest reviews for its exceptional staff. This hotel prides itself on providing a welcoming experience, evident in the consistent praise for the friendly and courteous service offered. Visitors often highlight the professional demeanor and personalized attention received from the team, especially noting the General Manager, Jesse, as particularly amazing and helpful. The kitchen hostess is frequently mentioned for her friendly and attentive service during breakfast, adding a warm touch to the guest experience. Overall, the staff at this establishment is commended for their pleasant nature and dedication to great customer service, contributing significantly to the enjoyable stay of visitors.
The pool area at the Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG generally receives positive feedback for being nice and clean, with relaxing water when available. However, several reviews mention issues such as the pool being out of service and closed without prior notification to guests. There are also mentions of the hot tub being broken and the pool water appearing dirty during some visits. These maintenance issues suggest some inconsistency in pool availability and cleanliness, which may impact guest experience.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Yes, Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG.
No, Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG.
Yes, Holiday Inn Express Hotel & Suites Dallas South - DeSoto by IHG has a gym.
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