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Summary of reviewsHotel Berg en Bos in Apeldoorn garners a positive reputation for its convenient and tranquil location, making it an appealing choice for visitors seeking a peaceful retreat with easy access to the city's attractions. Nestled in a quiet residential area, the hotel is conveniently situated near popular sites like Palace Het Loo and several parks, enhancing the sightseeing experience with its combination of serenity and accessibility. Guests appreciate the ample parking and the friendly demeanor of the staff, which add to the overall ease and enjoyment of staying at the hotel.
Guests frequently praise the hotel's breakfast, describing it as delightful and well-cared-for. The selection, featuring delicious warm croissants, fresh rolls, and tasty coffee, often stands out, creating a pleasant start to the day. The staff's friendly and attentive nature further enriches the breakfast experience, making it a highlight of the stay for many visitors. The cozy breakfast room atmosphere complements the meal, although some comments suggest room for improvement in variety and timing on occasion.
While the hotel delivers on location and service, reviews about the rooms signal a need for updates. Although some guests appreciate the clean and cozy aspects, many find the accommodations outdated, with small, sometimes dusty rooms. Problems such as cramped bathrooms, inadequate ventilation, and broken fixtures are noted, along with some discomfort due to soft or saggy mattresses. Despite these points, the beds are largely considered comfortable by guests.
Cleanliness reviews are mixed, with some guests appreciating the tidiness and cleanliness of their rooms, while others point out areas for improvement, particularly in the bathrooms and communal spaces. Instances of mold, dusty carpets, and signs of wear and tear suggest that renovation could significantly enhance the guest experience.
Amidst these aspects, the hotel's staff are consistently praised for their exceptional service. Guests value the warm, welcoming environment created by the attentive personnel, often highlighting the owner and receptionists for their hospitality. The friendly and helpful nature of the team contributes positively to the overall hospitality experience.
In summary, Hotel Berg en Bos is well-regarded for its peaceful location and outstanding staff service, providing a generally pleasant stay with a few areas for improvement, particularly regarding room updates and cleanliness consistency.
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