Hyatt Regency Taoyuan International Airport
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Summary of reviewsHyatt Regency Taoyuan International Airport receives high marks for its prime location next to the airport, making it an excellent choice for travelers with early or late flights. The hotel's proximity to the Airport MRT station ensures seamless transfers with guests praising the convenience of the frequent shuttle service and minimal noise disturbance despite the proximity to the airport. The hotel's location is frequently described as strategic and ideal, perfect for short layovers or early departures. The clean and comfortable rooms, attentive staff and good facilities add to its appeal as more than just a transit stop, but as a comfortable stay option.
The breakfast experience at Novotel is highly commended for its variety and quality, catering to both Western and local tastes with a superb buffet that offers fruits, pastries, freshly made omelettes and traditional Japanese and Chinese dishes. Guests appreciate the hearty and delicious nature of the breakfast, the convenient early start time and the availability of takeaway breakfast boxes. Despite a few suggestions for more diverse warm options, the overall feedback remains highly positive.
Dinner at the hotel's restaurants also receives favorable reviews, particularly the buffet, which is described as extensive and delicious. The Chinese restaurant on the second floor is highlighted for its quality dishes like Peking duck. Guests appreciate the 24/7 room service and the accommodating service at the restaurant and bar. While some find the food prices high and note occasional dissatisfaction with certain a la carte options, the general consensus is a satisfying dining experience.
The hotel's rooms are consistently praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the comfortable beds, large windows with airport views and the effective soundproofing. Despite minor issues such as occasional musty smells or slightly dated decor, the feedback is overwhelmingly positive with many recommending higher floor rooms for better views and executive suites for additional space.
Cleanliness is a standout feature at Novotel Taipei with guests frequently noting the immaculate state of the rooms, lobby, bathrooms and gym. While some areas for improvement are mentioned, such as dust in certain places or minor maintenance issues, the overall impression is that of a well-maintained and bright environment that contributes to a restful stay.
The staff at Novotel are commended for their friendly and helpful nature, going above and beyond to provide excellent service. Guests highlight the professional, efficient and courteous demeanor of the front desk, reception, housekeeping and shuttle service staff, enhancing the overall guest experience.
Free WiFi at the hotel is praised for its speed and reliability with few criticisms apart from the lack of password protection. The connection is noted as effortless and functional throughout the premises, adding to the convenience for guests.
The spa experience at Novotel stands out as remarkable with well-equipped facilities including a hot tub, lap pool, heated pool and whirlpool area. Guests find the spa environment quiet and relaxing, complemented by a fitness room and private gym. Despite limited hours of operation, the quality and variety of services make it a highly praised feature.
The gym impresses guests with its extensive, well-maintained facilities and a range of high-quality equipment, ensuring a satisfying workout experience. Operating around the clock, the gym is part of a comprehensive fitness and leisure suite that includes a large pool, spa and sauna.
The pool area is a significant highlight with a large, well-maintained indoor pool that is heated, providing a comfortable and enjoyable experience for families and travelers. Guests appreciate the clean, well-managed space with features like a children's pool, spa, sauna and hot tub, making it an ideal spot to unwind.
For families, Hyatt Regency Taoyuan International Airport offers a range of kid-friendly amenities such as dedicated play areas, family suites and connected rooms. Guests appreciate the thoughtful touches like large panda stuffed animals and small gifts for children. The hotel's family-oriented environment, including baby-friendly facilities and game rooms, makes it an ideal destination for those traveling with children.
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The breakfast experience at Novotel is highly commended for its variety and quality, catering to both Western and local tastes with a superb buffet that offers fruits, pastries, freshly made omelettes and traditional Japanese and Chinese dishes. Guests appreciate the hearty and delicious nature of the breakfast, the convenient early start time and the availability of takeaway breakfast boxes. Despite a few suggestions for more diverse warm options, the overall feedback remains highly positive.
Dinner at the hotel's restaurants also receives favorable reviews, particularly the buffet, which is described as extensive and delicious. The Chinese restaurant on the second floor is highlighted for its quality dishes like Peking duck. Guests appreciate the 24/7 room service and the accommodating service at the restaurant and bar. While some find the food prices high and note occasional dissatisfaction with certain a la carte options, the general consensus is a satisfying dining experience.
The hotel's rooms are consistently praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the comfortable beds, large windows with airport views and the effective soundproofing. Despite minor issues such as occasional musty smells or slightly dated decor, the feedback is overwhelmingly positive with many recommending higher floor rooms for better views and executive suites for additional space.
Cleanliness is a standout feature at Novotel Taipei with guests frequently noting the immaculate state of the rooms, lobby, bathrooms and gym. While some areas for improvement are mentioned, such as dust in certain places or minor maintenance issues, the overall impression is that of a well-maintained and bright environment that contributes to a restful stay.
The staff at Novotel are commended for their friendly and helpful nature, going above and beyond to provide excellent service. Guests highlight the professional, efficient and courteous demeanor of the front desk, reception, housekeeping and shuttle service staff, enhancing the overall guest experience.
Free WiFi at the hotel is praised for its speed and reliability with few criticisms apart from the lack of password protection. The connection is noted as effortless and functional throughout the premises, adding to the convenience for guests.
The spa experience at Novotel stands out as remarkable with well-equipped facilities including a hot tub, lap pool, heated pool and whirlpool area. Guests find the spa environment quiet and relaxing, complemented by a fitness room and private gym. Despite limited hours of operation, the quality and variety of services make it a highly praised feature.
The gym impresses guests with its extensive, well-maintained facilities and a range of high-quality equipment, ensuring a satisfying workout experience. Operating around the clock, the gym is part of a comprehensive fitness and leisure suite that includes a large pool, spa and sauna.
The pool area is a significant highlight with a large, well-maintained indoor pool that is heated, providing a comfortable and enjoyable experience for families and travelers. Guests appreciate the clean, well-managed space with features like a children's pool, spa, sauna and hot tub, making it an ideal spot to unwind.
For families, Hyatt Regency Taoyuan International Airport offers a range of kid-friendly amenities such as dedicated play areas, family suites and connected rooms. Guests appreciate the thoughtful touches like large panda stuffed animals and small gifts for children. The hotel's family-oriented environment, including baby-friendly facilities and game rooms, makes it an ideal destination for those traveling with children.
Family Friendly Hotel
Hyatt Regency Taoyuan International Airport is an ideal destination for families, offering a range of kid-friendly amenities that cater to children of all ages. The hotel’s family-oriented environment includes a dedicated family area, a children’s pool and multiple playgrounds, ensuring that kids have ample entertainment options.
Hotel with Swimming Pool
This hotel is often listed among top hotels with swimming pools in Taiwan.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
As a hotel at the International Airport, it is expected to have great internet connectivity. This hotel offers free Wi-Fi.
Business Hotel
This hotel offers a grand ballroom and five multifunctional meeting spaces, catering to events of any size from 12-500 people. It's conveniently located next to the Airport Hotel station of the Taoyuan Airport MRT, providing easy access to the airport terminals and Taipei City.
Hotel with Parking
This hotel offers parking, providing convenience for travelers, particularly those arriving or departing from the nearby airport.
EV charging stations
Accessible Hotel
Located within the airport, this hotel provides accessible facilities and a disability-friendly environment. It welcomes guide or assistance dogs without additional cost and has accessible routes to the on-site pool, fitness center, and meeting spaces.
Hotel with Gym
Features a 24-hour naturally-lighted gym with over 40 LifeFitness machines, including cardio with LCD touchscreens for tracking and entertainment, as well as weight training and stretching areas. Also offers an indoor heated pool, jacuzzi, steam room, and sauna.
Hotel with EV Charging Stations
The hotel's parking lot includes 2 charging stations. The charging rate is 12 yuan per kilowatt-hour.
Hotel with Indoor Pool
桃園國際機場凱悅酒店設有室內溫水游泳池，長25公尺，水溫28°C，並採用臭氧殺菌。泳池區包含36°C按摩池、蒸氣室、烤箱及兒童戲水池。
Hotel with Heated Pool
This hotel features a lovely hot pool. It is a 4.5 star property with great food and excellent service.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
5-Star Hotel
About Hyatt Regency Taoyuan International Airport
License: 28461658
Guest Reviews
Location
Despite its closeness to the bustling airport, reviews note minimal noise disturbance, allowing guests to relax in comfort. Many guests also highlight the impressive airport views from their rooms, enriching their stay with picturesque scenes of airplanes taking off and landing. The hotel's efficient shuttle service further enhances the convenience, running frequently and making airport transfers a breeze.
Overall, the location is frequently described as excellent, perfect and strategic, particularly for those with short layovers or early departures. The convenient connection to the MRT station allows for easy commutes to the city, adding an extra layer of convenience for business and leisure travelers alike. The hotel also receives accolades for its clean and comfortable rooms, attentive staff and good facilities, making it not just a transit stop, but a comfortable stay.
Breakfast
Guests particularly note the delicious and hearty nature of the food with some calling it fantastic and outstanding. Many appreciate the generous offerings and the prompt service from the professional and polite staff. Additionally, the dining environment is regarded as spacious and comfortable, though a few reviews mention the need for better crowd control during peak times.
Despite the overwhelmingly positive feedback, a few guests found the breakfast to be average, especially for the price and noted that certain items like bacon could be improved. Additional feedback included suggestions for more diverse warm options, like soups and better organization. A small number of comments mentioned specific issues such as food temperature and the occasional unwelcome sight like a cockroach, but these were less common.
Overall, the breakfast at Hyatt Regency Taoyuan International Airport is a significant highlight with its variety, taste and convenience, making it a favorite among many guests.
Dinner
Guests appreciate the hotel's 24/7 room service, making it convenient for late arrivals. The restaurant and bar are mentioned for their accommodating service, quirky atmosphere and good food, including notable snacks. Despite these positives, some reviews mention that the food in the main restaurant can be pricey and sometimes below standard with specific criticisms of certain a la carte options and self-service dinners. There are also remarks about the high cost of dining not being family-friendly and buffet replenishments being slow.
Overall, while there are mixed opinions on certain aspects, the general consensus highlights a satisfying dining experience with good service, making it a favored option for many travelers.
Rooms
The rooms offer a unique experience with large windows providing spectacular views of the airport runway, allowing guests to watch planes take off and land—a feature that has been particularly praised. The soundproofing in the rooms ensures quiet and restful accommodation and the hotel provides effective air conditioning and heating systems.
While the room decor may seem dated to some, the overall feedback remains positive with many guests describing the rooms as comfortable, spacious and welcoming. Rooms on higher floors offer better views and the executive suites come highly recommended for their additional space and amenities. However, there are occasional mentions of minor issues such as musty smells, broken trash bins or rooms being smaller than expected, but these instances appear to be exceptions rather than the norm.
Overall, the Hyatt Regency Taoyuan International Airport is noted for its clean, spacious and comfortable rooms, making it a suitable choice for travelers looking for convenience and relaxation near the airport.
Beds
However, some guests found the beds too firm or hard, making it difficult to sleep comfortably. Pillows also received mixed reviews with some guests finding them too soft and uncomfortable. Despite these issues, many guests managed to sleep soundly on what they considered the very comfortable beds. It's clear that while many find the bedding and sleep quality excellent, those with preferences for softer or medium-firm mattresses may experience some discomfort.
Cleanliness
While the overall cleanliness is typically rated above average, the reviews do point out certain areas for improvement. Instances of dust, insufficient thorough cleaning, particularly of refrigerators and coffee machines and occasional maintenance issues like raised carpets and stained towels are noted.
The hotel's environment is frequently described as clean and well-maintained with spaces being bright and tidy. Despite some negative comments, such as complaints about room smells or the presence of cockroaches, the general consensus appears positive. Many guests found their rooms to be both quiet and comfortable, aiding a restful stay.
Ultimately, the cleanliness at Hyatt Regency Taoyuan International Airport stands out positively with most guests affirming its high standards, despite a few isolated issues that could benefit from attention to detail.
Staff
Wi-Fi
However, some guests have noted that the WiFi network is not password protected, which might be a security concern for some. Despite this, the ease of access and the quality of service have been appreciated. While channel selection on the TV and connectivity issues with HDMI and internet-enabled TV features were mentioned, these did not overshadow the generally positive experience with the hotel's WiFi.
Spa
The spa includes first-class amenities such as a pool, jacuzzi, steam room and sauna, which are frequently described as wonderful and relaxing. Additionally, there is a fitness room and private gym attached, offering guests an extensive range of amenities beyond just the spa. Although the spa’s hours of operation are limited to 10 PM, the quality and variety of services available, including refreshing treatments and enjoyable massage rooms, make it a standout feature of the hotel.
The combined offerings of the pool, spa, gym and sauna garner high praise from guests with many finding the overall experience amazing. Feedback also highlights the attentive guidance provided by staff on the equipment's location and spa procedures, ensuring a seamless and relaxing visit. Despite occasional issues with facilities being out of order, the positive experiences overwhelmingly indicate the spa as a cornerstone of comfort and relaxation at Hyatt Regency Taoyuan International Airport.
Gym
The fitness center includes showers and is often praised for being the best some have ever seen. The gym’s high-quality equipment and functional setup ensure a satisfying workout experience. The gym also complements the hotel's large pool area, spa and sauna, making it part of a well-rounded fitness and leisure suite. Overall, guests highly recommend the gym facilities for their top-notch quality and accessibility.
Pool
Guests find the pool both clean and well-managed with amenities such as towels, simple lockers and showers readily available. The large lap pool is perfect for a morning swim and the attached gym offers a good selection of exercise equipment. The well-maintained heated pool and its whirlpool area also receive high marks for comfort and relaxation.
Overall, the pool area at Hyatt Regency Taoyuan International Airport significantly contributes to a pleasant stay, providing a blend of relaxation and family-friendly fun.
Family
Families traveling together can enjoy the convenience of family suites and connected rooms, making it easy for everyone to stay together and enjoy their trip. The hotel also provides baby-friendly facilities, further enhancing its appeal for families with young children. Additionally, thoughtful touches like a large panda stuffed animal in the rooms and small gifts for children add to the welcoming atmosphere.
The family-friendly breakfast service and the children's game room also receive much appreciation from guests. Moreover, those with a fascination for airplanes will find it hard to resist the excitement of watching planes take off and land, a unique experience highlighted by several reviews.
Despite its many positives, some reviews point out that not all rooms are perfectly suited for families of four. Nonetheless, the overall satisfaction with the family-friendly services, from the swimming pool to the considerate staff who often upgrade rooms for families, overwhelmingly paints the hotel as a delightful choice for family trips, especially for those needing convenience to catch an early flight.
4 Star
Guests can expect a luxurious feel and premium experience during their stay, marked by high-grade accommodations and four-star amenities. The setting of the hotel, highlighted by beautiful art and floral displays, enhances the overall ambiance, making it a visually pleasing environment.
Dining at Novotel Taipei is a notable highlight with both packed meals and breakfast often surpassing the standards of higher-rated establishments. The service is generally excellent, bordering on a five-star experience in terms of responsiveness and attention to guests' needs.
However, some guests feel that the hotel falls short in certain areas. Expectations for amenities don't always align with the hotel's offerings and some aspects of the service once checked out have left guests displeased. Additionally, the pricing, which some find on the high side, includes no breakfast, adding to the mixed reviews about the value.
In conclusion, while Hyatt Regency Taoyuan International Airport maintains the reputation of a well-rated four-star hotel with excellent facilities and a great location, some guests anticipate more in line with five-star levels, leaving certain expectations unmet. Nonetheless, it remains a solid choice for comfort and convenience near Taoyuan International Airport.
Business
The hotel boasts extensive business amenities, including large conference rooms and international conference facilities, perfect for hosting meetings and business events. Business-friendly services are attentive and efficient, contributing to a smooth check-in process and overall comfortable stay. The business lounge and business suite rooms provide dedicated spaces for relaxing and working.
Guests appreciate the proximity to business centers, making it a strategic base for business trips. The front desk staff is noted for their excellent service, contributing to a seamless experience for those on business. Additionally, the hotel manages noise effectively and offers well-regulated water temperature, enhancing the comfort of the stay.
However, some minor issues were noted, such as the functionality of the HDMI socket for business presentations. Despite this, the overall setup is highly regarded for both travel and business purposes, making it a reliable option for short business visits or night stopovers. The hotel’s business-oriented atmosphere underscores its reputation as a definitive business hotel offering good value for the price.
Accessible
The hotel provides accessible room options, which are appreciated by guests who require such accommodations. Proximity to various transportation options, including a complimentary shuttle bus to the airport terminals, enhances its accessibility. Good sound insulation, comfortable beds and adequate facilities, including USB outlets, further add to its convenience.
On the downside, some guests noted that the hotel may not always offer the best value for an airport hotel and mentioned specific areas for improvement, such as in-room amenities and staff training. However, the hotel's benefits, particularly its excellent location, ease of access to public transport and the proximity to the airport, appear to outweigh these minor issues for most travelers.
Heated Pool
Indoor Pool
Honeymoon
Luxury
The hotel's exclusivity is further enhanced by its premium services and amenities, including an executive floor where VIPs can indulge in a private luxurious setting. Visitors highlight the beautiful settings throughout the hotel, adding to the sense of a high-end escape. While the stay may come at a high cost, the combination of excellent location, upscale dining options and a plethora of luxury touches make it a worthwhile experience for those seeking a touch of elegance just a stone's throw from the airport.
However, some guests feel that certain aspects did not quite match the high expectations set by the hotel's brand reputation, suggesting there is room for improvement in service consistency. Overall, the hotel promises a clean, comfortable and luxurious stay, capturing the essence of a premium airport hotel.
Romantic
The hotel is described as very convenient and comfortable for couples with a romantic stay almost guaranteed. However, some guests noted a lack of privacy and occasional noise issues, which could detract from the otherwise serene experience. Despite these minor setbacks, the overall romantic setting of the hotel and its beautiful views make it a popular destination for couples looking for a special retreat.
Yes, Hyatt Regency Taoyuan International Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hyatt Regency Taoyuan International Airport.
No, Hyatt Regency Taoyuan International Airport doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Taoyuan International Airport.
Yes, Hyatt Regency Taoyuan International Airport has a gym.
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