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Summary of reviewsHotel Madison & Shenandoah Conference Center in Harrisonburg receives overwhelmingly positive reviews, particularly highlighting its prime location, exceptional staff and modern, clean facilities. Set adjacent to James Madison University and within walking distance of downtown Harrisonburg, the hotel is ideally situated for visitors to the university and those looking to explore local attractions like Luray Caverns and Shenandoah National Park. Guests appreciate the hotel's beautiful, well-maintained atmosphere with appealing landscaping and stylish holiday decorations.
The rooms are frequently praised for their spaciousness, comfort and modern amenities, including features like king-size beds and kitchenettes that contribute to a home-like experience. Cleanliness is consistently highlighted with the hotel described as spotless and well-kept, both in the rooms and across the entire property. Minor issues in cleanliness and occasional lapses are noted but don't significantly detract from the overall positive experience.
Guests commend the staff for their friendly, courteous and helpful nature with particular compliments going to individuals at the front desk and in the restaurant. The warm and welcoming service enhances the overall stay, contributing to a memorable visit.
Although the breakfast experience receives mixed feedback with some guests finding it satisfactory and reasonably priced, others feel it lacks variety and quality. However, the coffee is generally well-liked. The availability of grab-and-go breakfast options provides convenience despite the limited selection.
The indoor pool is a hit with families, notable for its cleanliness and warm water, although there are calls for further enhancements and a jacuzzi. The parking facility, while convenient and secure, faces some criticism due to paid parking and a few navigation challenges within the garage.
Overall, Hotel Madison & Shenandoah Conference Center offers a charming, comfortable and convenient stay for both leisure and business travelers with its highlights being its prime location, exceptional staff and modern, well-appointed rooms.
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