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Summary of reviewsBest Western West Hills Inn is celebrated for its picturesque location nestled near the stunning Black Hills, providing guests with sweeping panoramic views and a tranquil setting. The hotel's prime location offers easy access to local attractions and activities, with convenient dining and shopping options within walking distance. The spacious and well-appointed rooms receive high praise for their cleanliness and generous size, perfectly accommodating families and travelers seeking comfort. A standout feature includes ample parking directly outside the rooms, enhancing accessibility and convenience for guests.
The breakfast experience is highlighted by a diverse selection, including hot options and a popular waffle station, supported by attentive staff, particularly noted for exceptionally friendly service. Although guests appreciate the overall quality of the breakfast, some suggested minor improvements in variety, such as more freshly made items.
Exceptional cleanliness is a notable attribute, permeating every aspect of the property from the rooms to the pool, ensuring a fresh and inviting atmosphere. The staff is renowned for their warmth, friendliness, and dedication to creating a welcoming environment, often praised for helpful recommendations and personalized service, notably through Jacob's breakfast management.
While the beds receive mixed reviews, many guests find them comfortable, though the firmness and squeakiness, alongside smaller pillows, indicate areas for potential improvement. Overall, Best Western West Hills Inn offers a harmonious blend of serene surroundings, meticulous cleanliness, spacious accommodations, and exceptional service, making it a satisfying choice for visitors.
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