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A highly rated 3 star hotel and one of the few castle hotels in North East England.
Summary of reviewsThe Walworth Castle Hotel, BW Signature Collection stands out as a charming retreat thanks to its picturesque rural setting, historic architecture and beautifully maintained grounds. Its peaceful countryside ambiance and close proximity to major roads like the A1 make it a convenient stopover for travelers exploring nearby attractions such as Barnard Castle and Darlington. The fairy-tale castle setting offers ample scenic walks and a tranquil atmosphere.
Guests frequently highlight the hotel's dining experiences with breakfast and dinner receiving high praise for quality, flavor and presentation. Breakfasts are freshly cooked to order, featuring traditional English fare and a variety of hot and cold items served by friendly and attentive staff. Dinner is celebrated for its exceptional food quality and well-presented dishes with a variety of hearty options. Though there are occasional minor issues like service delays or limited menu choices, the overall dining experience is delightful.
The comfort and cleanliness of the rooms vary; while many guests find the rooms beautiful, cozy and clean, some point out issues in certain areas, particularly in the West Wing, where rooms may appear tired and in need of refurbishment. Nonetheless, the main castle wing often offers spacious and well-decorated rooms, enhancing the lodging experience.
Praise for the friendly, efficient and accommodating staff is a recurring theme. Guests note that staff members go out of their way to ensure a pleasant stay with notable mentions of employees providing exceptional service. The welcoming and professional demeanor of the reception and restaurant staff greatly contributes to the overall positive experience at the hotel.
Other amenities, such as ample and secure parking, add to the convenience of staying at the hotel. The family-friendly environment, spacious rooms suitable for reunions or family gatherings and a generally positive atmosphere make it an attractive choice for families. However, accessibility can be an issue for those with mobility challenges, particularly in areas with many steps and no lifts.
The hotel maintains acceptable levels of cleanliness, though occasional lapses are noted. The WiFi service is adequate for basic needs, though it can occasionally be slow or unreliable.
Overall, the Walworth Castle Hotel, BW Signature Collection offers a delightful and historic retreat with commendable dining, friendly staff and a beautiful location, making it a worthwhile choice for both leisure and business travelers. Show more
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Categories
Former Castle Hotel
An authentic 12th century castle set in 18 acres of lawns and woodlands.
Hotel for Honeymoon
There is no place as romantic as a castle to spend your honeymoon. This castle hotel offers a Honeymoon Suite equipped with a private lounge area, jacuzzi, full length windows with stunning views and an absolutely gorgeous 16th century decoration.
Business Hotel
While specific details about dedicated business amenities are not available, hotels in the BW Signature Collection typically offer services suitable for business travelers. This may include meeting spaces and other facilities to support business needs.
Hotel with Parking
Guests frequently note the abundance of free parking spaces, lauding the ample and secure car park that caters to a range of needs. The hotel offers plenty of space, ensuring guests can relax without worries about finding a spot for their cars.
EV charging stations
Accessible Hotel
The hotel offers wheelchair-accessible parking and a wheelchair-accessible path of travel. It is noted that the hotel does not have an elevator.
Hotel with EV Charging Stations
This hotel has an EV charging station available for hotel guests and customers. It is part of ZeroNet Network (Zero Carbon World).
3-Star Hotel
Located in Walworth, this hotel offers a unique stay in a castle setting. The hotel provides standard amenities, and its historical ambiance makes it a memorable experience.
Hotel near Golf Courses
Historic Hotel
Hotel Taking Steps Towards Sustainability
Room Types
Suite With Four Poster BedThis suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with cable channels, a wardrobe, a sofa, a carpeted floor as well as garden views. The unit offers 1 bed.
Superior Double Room with Four Poster BedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a carpeted floor as well as garden views. The unit offers 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a wardrobe, a carpeted floor, heating, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as garden views. The unit offers 1 bed.
Twin Room - West WingThis double room has a cable TV and view.
Double Room - West WingThis twin room has a cable TV.
Suite with Four Poster BedThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a seating area, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Situated in a picturesque rural setting, the Walworth Castle Hotel, BW Signature Collection offers an idyllic escape with its stunning historic architecture and beautifully maintained grounds. Guests appreciate the peaceful countryside location, which provides a serene atmosphere while still being conveniently close to major roads like the A1, making it an excellent stopover for travelers heading to Scotland or other destinations. The scenic views and quiet surroundings contribute to a relaxing experience, enhanced by the charm of the old castle and its well-preserved historical features.
The hotel’s unique character as a converted castle adds a special touch with many guests highlighting its fairy-tale appearance and lovely grounds for leisurely walks. The location is not only visually appealing but also practical for exploring nearby points of interest such as Barnard Castle and Darlington. Ample parking and easy access to main roads complement the overall convenience.
Overall, the combination of a beautiful, tranquil setting and the convenience of location makes the Walworth Castle Hotel, BW Signature Collection an appealing choice for those seeking both relaxation and accessibility.
Breakfast
The breakfast experience at the Walworth Castle Hotel, BW Signature Collection receives high praise from guests, who frequently describe it as excellent with very good and great options on offer. Freshly cooked to order, the breakfast includes traditional English fare and is often served warm upon request rather than as a buffet. Guests appreciate the plentiful and well-cooked food with a great choice available, including quality ingredients and a good selection of hot and cold items. The friendly and helpful staff further elevate the breakfast experience, ensuring that orders are taken and served with care. Despite some minor criticisms such as occasional delays, limited fruit options or varying quality in sausages and bacon, the overall sentiment remains positive. Guests emphasize the delicious, plentiful and nicely presented meals that start their day on a high note in a beautiful, historic setting.
Dinner
The dining experience at Walworth Castle Hotel, BW Signature Collection was widely praised by guests for its excellent food quality, delicious flavors and well-presented dishes. Many visitors found the dinner to be exceptional and the breakfast to be equally impressive with generous portions adding to the overall positive dining experience. The restaurant staff received high commendations for their friendliness and attentiveness, contributing to a fantastic atmosphere.
Guests particularly enjoyed the comprehensive menu, which featured a variety of hearty and tasty options. Highlights included the Sunday roast, delectable desserts and unique dishes like Haggis Scotch eggs and colcannon. Although some noted that the menu was a bit limited and occasionally pricey, the overall consensus was that the food was worth the cost, offering good value for money.
A few minor issues such as a fly situation and slow service were mentioned, but these did not significantly detract from the overall dining pleasure. The dining room itself was described as lovely, adding to the charm of the dining experience. Overall, the food and service at the Walworth Castle Hotel, BW Signature Collection left a lasting impression on guests, making it a recommended dining destination.
Rooms
The rooms at the Walworth Castle Hotel, BW Signature Collection vary significantly in size and quality with some offering a spacious and comfortable stay, especially those with four-poster beds and well-appointed furnishings. Guests have praised the cleanliness and comfort of many rooms, often describing them as beautiful, cozy and nicely decorated. However, numerous reviews indicate that several rooms, particularly those in the West Wing, are small, tired and in need of refurbishment. Issues such as musty smells, dampness and outdated decor have been pointed out. Some rooms were impressively large and offered stunning layouts, whereas others were too small or cramped for comfort. Despite some furniture showing signs of wear, the overall atmosphere of the accommodation usually remains pleasant. Additionally, helpful staff and a generally good dining experience contribute positively to the stay. While certain rooms could benefit from upgrades, the hotel provides a decent and often charming lodging experience, especially in its main castle wing.
Beds
At the Walworth Castle Hotel, BW Signature Collection, opinions on the beds vary significantly among guests. On the positive side, many visitors found the beds to be very comfy and enjoyed restful nights. Several reviews highlighted the cleanliness and warmth of the beds and rooms with some guests appreciating the quality mattresses and the charm of the four-poster beds. Others noted that the beds were exceptionally clean and added to the overall comfort of the hotel experience.
However, comfort levels were not consistent across the board. A number of guests mentioned that the beds were too firm, some describing them as hard or even bedrock hard, which led to discomfort and restless nights. There were also remarks about the beds being too small with some guests preferring a king-size over the provided double beds. A few guests experienced issues with bedding that was either musty or not wide enough, causing discomfort during sleep.
Overall, while many found their beds to be a highlight, others experienced significant discomfort, emphasizing that bed preferences can greatly impact one's stay at the Walworth Castle Hotel, BW Signature Collection.
Cleanliness
The Walworth Castle Hotel, BW Signature Collection stands out with its beautiful, historic property set amidst stunning surroundings. Guests have consistently praised the hotel for its cleanliness, describing rooms as immaculate, tidy and spotlessly clean. Many have noted the comfortable and well-furnished rooms, which contribute to a pleasant and clean stay. The hotel's grounds are well-kept and overall cleanliness throughout the hotel is rated highly.
However, there are occasional shortcomings in maintaining the same high standards in every room. Some guests have reported issues such as dusty spots, smudge marks on glassware and areas that might benefit from a more thorough deep cleaning, particularly in some bathrooms. Despite these few negatives, the dedicated cleaning staff strives to keep most areas very clean and well-appointed with excellent standards generally maintained across the board. Ultimately, while the hotel might occasionally miss a spot, it largely provides a clean and comfortable experience for its visitors.
Staff
The staff at Walworth Castle Hotel, BW Signature Collection receive overwhelmingly positive praise from guests. Their helpfulness and friendliness are frequently highlighted with many guests noting that the staff couldn't do enough to ensure an enjoyable stay. The reception staff are described as efficient and welcoming, making the check-in and check-out processes smooth and pleasant. Specific employees, such as Ashley and Susan, are mentioned for their exceptional service and accommodating nature.
Guests appreciate the attentiveness and professional demeanor of the staff, emphasizing their well-organized and efficient approach to management and customer service. Wait staff in the restaurant are commended for being polite and providing excellent service, contributing to the overall positive dining experience. Reviewers frequently describe interactions with staff as warm, kind and considerate with many highlighting the positive atmosphere created by their cheerful and helpful attitude.
While there are a few mentions of less receptive staff and minor disappointments, these are significantly outweighed by references to the superb, exceptional and brilliant service provided by the majority of the team. The staff's ability to make guests feel welcome and valued is a recurring theme, indicating that personal interactions significantly enhance the overall experience at the hotel.
Wi-Fi
Guests at the Walworth Castle Hotel, BW Signature Collection have shared varied experiences with the hotel's WiFi service. Many found the WiFi acceptable with some noting it was accessible and there were no real problems working around occasional issues. Several reviews pointed out that the WiFi was sometimes slow or had a poor connection, making tasks like streaming difficult. Despite these inconsistencies, there were mentions of the WiFi being very good or excellent. On the downside, some guests struggled with the connection or found it to be unreliable. The hotel provides a free Wi-Fi password, which is an appreciated feature, although no USB ports are available in the rooms. Overall, while the WiFi service at Walworth Castle Hotel, BW Signature Collection can be hit or miss, basic internet access is generally available.
Parking
The Walworth Castle Hotel, BW Signature Collection receives positive remarks regarding its parking facilities. Guests frequently note the abundance of free parking spaces, lauding the ample and secure car park that caters to a range of needs. Many find the parking near the entrance convenient with easy accessibility and adequate room for multiple vehicles. Although one review mentions limited parking space, the overwhelming consensus highlights the extensive parking availability. The hotel offers plenty of space, ensuring guests can relax without worries about finding a spot for their cars.
Family
The Walworth Castle Hotel, BW Signature Collection appears to be a delightful destination for families, offering a blend of spaciousness and relaxation often found in manor houses and castles. It seems to be a popular choice for family visits, reunions and weddings, providing ample space in family rooms which have been noted as adequate for such gatherings. With a friendly atmosphere, the hotel appears to cater well to family needs, making it an ideal spot for trips with young children who particularly love the castle setting.
Guests have highlighted positive family experiences, from catered family weddings to enjoyable family dinners. While the hotel lacks a dedicated children's menu, the overall setting and staff support make up for it. However, some reviews mentioned that disturbances such as cranky guests or issues with pets have occurred, particularly affecting families with special needs children. Despite these occasional drawbacks, many families appreciated the venue and would recommend it for its family-friendly environment.
3 Star
Walworth Castle Hotel, BW Signature Collection offers a reasonably priced stay with a touch of historic charm. Set in a beautiful castle, the hotel provides services and amenities that align well with its three-star rating. Guests generally find the value for money to be good with many highlighting that the rooms and breakfast are acceptable for the price paid. The rooms may be on the smaller side but are clean enough for a short stay.
Many reviews note the hotel's reasonable price-quality ratio, comparing it favorably to similar accommodations in the area. While some aspects of the stay are firmly in the three-star range, there are instances where the service level impressively reaches four-star standards. The restaurant also receives positive mentions for its good food. Despite some complaints, the majority of guests would recommend the hotel and express a willingness to return, appreciating the unique experience of staying in a castle.
Business
The Walworth Castle Hotel, BW Signature Collection offers a serene environment, making it an ideal spot for a peaceful night. This hotel is suitable for business trips, particularly for those needing a tranquil setting to unwind after meetings. It features meeting rooms that cater to business needs and while the hotel provides a good Wi-Fi connection essential for business stays, there are mentions of some challenges with the internet service. However, one should be aware that the payment policy might require paying for each item individually at the point of ordering.
Accessible
Best Western Walworth Castle Hotel presents some accessibility challenges for guests with disabilities. While the hotel is noted for its lovely grounds and offers some easy accessible rooms on the ground floor, other areas like the West Wing have many steps and lack a lift, making them difficult to navigate for those with mobility issues. There are no dedicated disabled rooms and some rooms lack easy access features, which can be problematic. Additionally, finding the way in the dark can be tricky and light may be insufficient for easy movement. Despite these issues, there are some gluten-free dining choices available. Overall, the hotel might not be very accessible to people with disabilities, particularly in certain areas.
Historic
Nestled within a beautiful location, the Walworth Castle Hotel, BW Signature Collection offers a unique experience steeped in history. As a genuine old building dating back to 1189, it serves as a fascinating historic site that draws guests with its magnificent charm and original features. The castle's stunning appearance and its magical ambiance, especially evident in the snow, contribute to a picturesque and memorable stay.
Guests repeatedly commend the castle for its rich historical significance and the opportunity to learn about its intriguing past. The hotel's décor and overall atmosphere reflect its storied heritage, making it a captivating place to explore. The castle also offers a dungeon tour, adding to the allure of its historical experience.
Beyond the history, guests appreciate the distinctive character and impressive architecture of the building. The grand structure, complemented by its magnificent grounds, creates a setting that feels both historic and enchanting. The attached wing blends seamlessly with the historical ambiance, further enhancing the castle's charm.
Despite the steep climb to reach the hotel, visitors find the effort worthwhile for the chance to stay in an actual castle—a piece of the country's history that's been well-preserved and thoughtfully utilized. Overall, the Walworth Castle Hotel, BW Signature Collection provides a remarkable and affordable experience in a beautiful, historic setting.
No, Walworth Castle Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at Walworth Castle Hotel, BW Signature Collection.
No, Walworth Castle Hotel, BW Signature Collection doesn't allow dogs.
Yes, parking facilities are available at Walworth Castle Hotel, BW Signature Collection.
No, Walworth Castle Hotel, BW Signature Collection doesn't have a gym.