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Summary of reviewsSummit Swiss Heritage Resort & Spa in Darjeeling is highly regarded by guests for its excellent location and stunning views, particularly of the majestic Kanchenjunga. Situated in a primespot, it offers convenient access to the city center and main attractions through nearby local markets and taxis. While the distance from Darjeeling Mall is noted by some, others appreciate the property's beautiful building that complements the scenic backdrop. The spacious accommodations are praised for their charming colonial-era ambiance and cleanliness, with diligent housekeeping ensuring tidy rooms and washrooms.
The resort's breakfast receives commendation for its quality and variety, though there are suggestions for expanding the offerings, particularly with non-vegetarian options. Dinner is similarly lauded for its excellent taste and pleasant restaurant ambiance, encouraging many guests to dine in regularly despite some limited choices.
Guests express satisfaction with the resort's cleanliness and hospitality, attributing their pleasant stay to clean rooms and courteous staff who contribute positively to the atmosphere. The staff's exceptional hospitality, friendliness, and professionalism are standout features, ensuring guests feel welcomed and attended to with responsiveness and warmth.
There are areas for improvement, such as certain rooms experiencing dampness and outdated designs, alongside common areas needing upgrades and maintenance. Despite these minor issues, the resort remains a favored choice for its blend of excellent service, spacious accommodations, and panoramic views, making it a compelling destination for travelers seeking a memorable stay.
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