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Summary of reviewsThe Best Western Plus North Shore Hotel stands out as a highly favored destination for travelers, earning accolades for its exceptional location, outstanding cleanliness, quality breakfast and friendly staff. Situated conveniently close to downtown Salem, Boston International Airport and key destinations like Gloucester and Plymouth, the hotel provides easy access to attractions while maintaining a peaceful and quiet atmosphere. Its central location near major routes also appeals to those traveling to nearby states like Maine.
Guests frequently commend the breakfast, which features a wide variety of hot and delicious options, including novelty items like a pancake machine and cinnamon pancake batter. The breakfast area is spacious, well-maintained and sunny, adding to the pleasant dining experience. Families especially appreciate the kid-friendly array of choices that surpass typical hotel breakfast offerings.
The rooms are widely praised for their spaciousness, modern decor and cleanliness. With comfortable beds described as very comfy or even super comfortable, the overall room ambiance contributes to a homely and cozy stay. Despite minor issues such as smaller bathrooms and occasional dampness in lower-level rooms, the general sentiment regarding room quality is overwhelmingly positive. Holiday decorations further enhance the charm, especially during festive periods.
Cleanliness is a standout feature at the hotel with both the rooms and common areas consistently kept in pristine condition. The attention to detail and frequent cleaning add to the fresh ambiance, making guests feel at home. The staff's friendliness and professionalism significantly contribute to the welcoming environment, earning praise for their exceptional service and responsiveness.
Additional amenities such as the gym and indoor pool enhance guests' experiences. The gym is noted for its quality and accessibility, accommodating various workout needs, while the warm, heated and super clean pool provides an enjoyable activity for families and individuals alike. Ample free parking is another appreciated aspect, making it convenient for those traveling by car.
Overall, the Best Western Plus North Shore Hotel offers a clean, comfortable and accommodating stay with excellent service, delectable breakfast options and a range of amenities that cater to all types of travelers. Show more
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Categories
Business Hotel
This hotel offers 1,599 square feet of total meeting space across 3 meeting rooms, with the largest room being 702 square feet. It features a business center, fax machine, and photocopier. Free WiFi is available throughout the property.
Hotel with Parking
Located in Danvers, this hotel is noted for its ample and free on-site parking, providing a convenient and spacious parking experience for visitors.
EV charging stations
Cheap Hotel
Located in Phoenix, this hotel provides essential amenities for a comfortable stay. It is known for its affordability, offering a practical option for budget travelers.
Accessible Hotel
Part of the Best Western chain, which typically offers accessible rooms and amenities for guests with disabilities.
Hotel with Gym
The hotel is equipped with a fitness center/health club for guests to maintain their workout routines.
Hotel with EV Charging Stations
This hotel features a dual-port ChargePoint electric vehicle charging station available in the hotel parking lot, allowing guests to conveniently charge their electric vehicles.
3-Star Hotel
Located in Danvers, this hotel offers a comfortable stay with convenient amenities. Its location provides easy access to nearby attractions and business areas.
Hotel with Indoor Pool
This hotel features a beautiful heated indoor pool, described as a great spot for a morning swim. Guest reviews frequently commend the pool and the helpful staff.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Queen Room with Two Queen BedsPlease note, this room is located on the 1st floor, 1 level below the lobby level.
King Room with Roll-In Shower - Disability AccessThe spacious double room offers air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
King Room - Disability AccessThe spacious double room offers air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability AccessThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Best Western Plus North Shore Hotel boasts an impeccable location with proximity to numerous attractions and conveniences. Situated just a quick ride from downtown Salem, it offers easy access to lovely neighborhoods and historical areas such as Gloucester and Plymouth. Guests found it ideally positioned for visits to Wonderland and conveniently close to Boston International Airport, just 25 minutes away. The hotel is centrally located near major routes, including US1, yet remains peacefully quiet. Its convenience extends to those traveling to nearby destinations like Maine while also being perfect for family visits. Cleanliness is a noted highlight alongside friendly staff and a satisfying breakfast, making it an all-around appealing choice for travelers.
Breakfast
Guests of the Best Western Plus North Shore Hotel consistently praise the breakfast offerings at the property. The selection is frequently highlighted as exceptional, featuring an impressive variety of options that cater to all tastes. Visitors commend the inclusion of a pancake machine, waffle makers and even unique touches like cinnamon pancake batter. Comments describe the breakfast as delicious, plentiful and hot, noting the convenience of complimentary coffee and tea available throughout the day.
The cleanliness and ample stocking of the breakfast area are lauded, as well as the spacious, sunny atmosphere in which breakfast is served. Many guests appreciated the breakfast area being clean and well-maintained. Despite some minor suggestions for improvement, such as the timely start and additional cheese and fruit selections, the overall sentiment is highly positive.
Families, in particular, find it accommodating for kids and the extensive array of choices surpasses the typical hotel breakfast experience. Noteworthy mentions include the excellent and fabulous quality of breakfast, contributing to an overall great stay alongside the comfortable and clean rooms.
Rooms
At the Best Western Plus North Shore Hotel, guests consistently praised the rooms for their spaciousness and cleanliness. The ample free parking adds a layer of convenience and many guests found the rooms to be large and comfortable, often describing them with terms like roomy, airy and well-arranged. Modern decor and well-maintained facilities contribute to a pleasant atmosphere, ensuring that everything feels updated and fresh.
Comfortable beds are a common highlight, further enhancing the cozy and homely feeling of the rooms. While the bathrooms are noted to be on the smaller side, the overall room experience remains positive. Guest reviews often mention the hotel’s cleanliness, indicating that both the rooms and surroundings are kept in pristine condition.
For those traveling with special needs, accessible rooms are described as perfect, accommodating with ease and convenience. Additionally, the hotel features seasonal decorations, which adds a festive touch to stays during holiday periods.
The breakfast offerings receive commendations for their quality and readiness, complementing the overall positive impression of the hotel. However, minor issues such as occasional dampness in the lower level rooms and an outdated feel in some areas do not seem to overshadow the extensive positives. Overall, the Best Western Plus North Shore Hotel delivers a comfortable, clean and accommodating stay.
Beds
The beds at Best Western Plus North Shore Hotel receive predominantly positive feedback from guests. Many describe the beds as comfortable with phrases such as very comfortable, comfy and even super comfortable appearing frequently. Guests seem to appreciate the comfort of both the mattresses and the pillows, contributing to a restful stay. Remarks about the large size of the beds also add to the overall comfort experience. However, a minority of guests noted that the beds were on the harder side with some finding the mattresses too hard and the pillows too small. Despite these occasional critiques, the general consensus highlights the beds as a key aspect of the hotel's comfort and appeal.
Cleanliness
Best Western Plus North Shore Hotel consistently impresses guests with its commendable cleanliness and exceptional service. Reviews frequently highlight the property's impeccable maintenance, emphasizing that both rooms and common areas are exceptionally clean and well kept. Guests appreciate the spacious and comfortable accommodations, often noting the pleasant atmosphere and fresh ambiance of their rooms. The hotel staff also receives high praise for their friendliness and professionalism, contributing to a welcoming and hospitable environment.
Visitors are particularly pleased with the hotel's attention to detail, mentioning that their spaces are frequently cleaned throughout their stay. Seasonal decorations, like those for Halloween, add to the charm and enhance the guest experience. Despite an isolated mention of a less-than-perfect bathroom cleanliness, the overwhelming consensus is that the hotel maintains a superior standard of cleanliness and comfort.
Overall, Best Western Plus North Shore Hotel offers a consistently clean and inviting stay, complemented by a dedicated and personable staff that ensures a pleasant experience for all guests.
Staff
The reviews for the Best Western Plus North Shore Hotel highlight an outstanding level of service from the staff. Consistently described as friendly, welcoming and helpful, the personnel at this hotel make guests feel exceptionally well-treated from check-in to check-out. Visitors frequently mention the front desk staff as being amazing and accommodating, making a notable impression with their kindness and responsiveness. The staff’s courtesy extends across shifts with both night and morning teams receiving praise for their exceptional friendliness and professionalism. Their polite and attentive demeanor, coupled with a genuine willingness to assist, ensures a positive and memorable experience for all guests.
Gym
The gym at the Best Western Plus North Shore Hotel receives commendation for its quality and accessibility. Guests appreciate that the fitness facilities include an exercise room that caters to various workout needs. With descriptions ranging from adequate to exceptional for a hotel gym, it is clear that the gym meets and even exceeds expectations for some visitors. The gym room is described as perfect and the weight room is also noted positively. Convenience is enhanced by the hotel's policy allowing children to use the gym. Overall, the gym is a valued amenity, contributing positively to guests' stay experiences.
Pool
The indoor pool at the Best Western Plus North Shore Hotel consistently receives high praise from guests. Families particularly appreciate the warm, heated water that makes it enjoyable for children to swim. The cleanliness of the pool area is a standout feature with many noting that the pool is both super clean and well-maintained. Guests found it a great activity for their children and a relaxing feature for themselves with plenty of space to sit and plenty of towels available. Although the pool is noted to be on the smaller side, it is described as great, nice and awesome, offering a pleasant and enjoyable experience. There are minor mentions of the pool area needing to be swept and a single comment about the pool being freezing, but overall, the pool is seen as an excellent amenity that enhances the stay at the hotel. The friendly staff and the clean, comfortable rooms complement the positive pool experience, making it a frequently mentioned highlight of the guests' stay.
Parking
Guests at the Best Western Plus North Shore Hotel generally praise the ample and free parking available on-site. Descriptions highlight the convenient and spacious nature of the parking area with many noting the ease of access and abundance of spots. The hotel seems well-suited for those who prioritize hassle-free parking during their stay, though there are a few mentions of it being less convenient for some. Overall, the parking situation receives positive feedback for its generosity and lack of cost.
Yes, Best Western Plus North Shore Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus North Shore Hotel.
No, Best Western Plus North Shore Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus North Shore Hotel.
Yes, Best Western Plus North Shore Hotel has a gym.