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Summary of reviewsQuality Inn & Suites I-35 E-Walnut Hill is ideally situated near the major highway I-35, providing convenient access to Dallas's key attractions, including downtown, shopping areas, and entertainment venues. The hotel's location is particularly suitable for those attending nearby events or clubs, and guests have commended its peaceful atmosphere and friendly staff. While the surrounding environment might not appeal to families, the overall accessibility makes it a favorable choice for many visitors.
The complimentary breakfast garners appreciation from many guests, with positive remarks about its hot and fresh offerings, including waffles and cereal. Guests enjoy the daily availability of fresh cookies, which adds a delightful touch to their stay. Although there is some feedback requesting a broader selection of protein options and amenities for health-conscious or vegan guests, efforts from the staff to continuously improve the breakfast experience are noted and appreciated.
Rooms at the hotel are generally well-received for their cleanliness, comfort, and spaciousness, with new and remodeled features contributing to guest satisfaction. Guests often highlight the comfort of the beds and the practical suite options provided. While a few negative reviews cite issues with odors and minor maintenance, the hotel remains attractive to budget-conscious travelers, thanks to its affordability and basic comforts.
Cleanliness throughout the hotel is generally praised, with clean sheets and tidy public areas, including the pool and hot tub, often mentioned. Some guests have pointed out specific concerns regarding cleanliness and maintenance, such as dirty carpets and malfunctioning amenities, but these do not overshadow the overall positive cleanliness remarks from most guests.
The staff at Quality Inn & Suites I-35 E-Walnut Hill are frequently recognized for their friendliness and professionalism, creating a welcoming atmosphere for guests. The check-in process is often highlighted for its efficiency, with particular praise for Harry at the front desk for his assistance and excellent service. Despite occasional reports of rudeness, the staff's dedication generally leaves a favorable impression on visitors.
Guests enjoy the indoor pool and hot tub facilities, appreciating their cleanliness and availability. The pool area, which provides fun for families and leisure for guests, is a positive aspect of the hotel, even though some guests mention temperature concerns. The addition of a nearby workout area with a few dumbbells is a bonus for those seeking to maintain their fitness routine.
With comfortable and clean beds being a major highlight, many guests find their sleep experience satisfying, enjoying different pillow options and the quality of the mattresses. Quality Inn & Suites I-35 E-Walnut Hill stands out for those prioritizing restful sleep, making it an attractive option for travelers seeking comfort and convenience during their stay. Show more
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Categories
Cheap Hotel
This hotel offers essential amenities and a convenient location off I-35, making it a practical choice for travelers seeking affordability and accessibility.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Indoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room offers air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
King Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite offers air conditioning and heating.
Queen Suite with Two Queen Beds - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning and heating.
Queen Room - Accessible/NonsmokingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers air conditioning and heating. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room features air conditioning and heating. The unit has 2 beds.
Queen Suite - Accessible/Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features air conditioning and heating.
King Suite - Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite offers air conditioning and heating.
King Suite with Hot Tub - Accessible/Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers heating. The unit offers 1 bed.
Large King Suite - Non SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning and heating.
King Suite - Non SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning and heating.
King Room - Non SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features air conditioning and heating.
Guest Reviews
6.2
Rated
Location
Situated conveniently near the major highway I-35, Quality Inn & Suites I-35 E-Walnut Hill offers easy access to Dallas's key attractions, including downtown, shopping areas, and entertainment venues. The hotel's location is particularly convenient for guests attending events at nearby sports and soccer fields or visiting local clubs within walking distance. Although some find the proximity to the highway advantageous for travel, the overall surroundings may not be ideal for families with children or those seeking a more central urban experience. The hotel is praised for its peaceful atmosphere, friendly staff, and clean rooms, contributing to an excellent stay for those focusing on convenience and accessibility.
Breakfast
The breakfast experience at Quality Inn & Suites I-35 E-Walnut Hill seems to evoke a variety of opinions among guests. Many appreciate the breakfast offerings, describing it as great, amazing, and above expectations for the price. Guests frequently mention the hot and fresh preparation of food, with highlights including waffles, bagels, and cereal, which seem to resonate well with visitors looking for a satisfying start to their day. The availability of fresh cookies each day is an added delight for some.
However, not all feedback is entirely positive. A selection of reviews point out a limited variety in terms of protein options and items for health-conscious or vegan guests, and a lack of certain amenities like decaf coffee or tea without special request. Despite this, there's acknowledgment of effort from the hotel to improve the breakfast experience, with staff recognized for trying to enhance what is offered. Overall, the breakfast at this hotel earns appreciation for its taste and convenience, with a few points for improvement noted by more discerning guests.
Rooms
The rooms at Quality Inn & Suites I-35 E-Walnut Hill receive a mix of reviews, with many guests appreciating the clean, comfortable, and spacious accommodations. Several reviews mention how the rooms looked new and remodeled, contributing to an enjoyable stay. Guests frequently highlight the comfort of the beds, ensuring a restful night. The suite options offer extra space with amenities like a sofa bed, television, and desk, adding to the room's appeal with some describing it as having plenty of room to spare. On the practical side, the hotel's affordability attracts budget-conscious travelers without compromising on cleanliness and basic comforts. However, a few guests encountered issues such as unpleasant odors, maintenance concerns, and outdated decor, affecting their overall experience. Despite these drawbacks, many guests seemed satisfied with the room quality considering the price point.
Beds
The beds at Quality Inn & Suites I-35 E-Walnut Hill have received praise for their comfort and cleanliness. Many guests found the mattresses to be very comfortable and appreciated the variety of pillow options available, ensuring a good night's sleep. Despite one comment about an uncomfortable mattress, the overall sentiment is positive, with guests expressing satisfaction with the beds and noting the comfort as a highlight of their stay. This focus on comfort makes it a favorable choice for those prioritizing a restful sleep experience.
Cleanliness
Quality Inn & Suites I-35 E-Walnut Hill seems to present a mixed bag when it comes to cleanliness, with certain commendable aspects. Many guests have reported their rooms to be very clean and well-kept, often highlighting the clean sheets and overall cleanliness that contributes to a comfortable stay. Public areas such as the pools and hot tubs were also noted for their cleanliness. The helpful and timely housekeeping staff adds to the positive experience, ensuring that rooms remain tidy.
On the downside, other reviews indicate a variety of cleanliness issues and maintenance concerns. Some guests encountered dirty carpets, moldy smells, and pest problems, particularly in the bathrooms. A section of guests also had issues with malfunctioning amenities like elevators and heating, and noticed signs of deterioration that detracted from the upkeep. Additionally, there were occasional reports of unpleasant odors in hallways and the lobby, which had chemical undertones.
In conclusion, while the hotel offers clean and comfortable accommodations for many, it's clear that experiences vary significantly, and potential visitors might consider these diverse reviews when planning their stay.
Staff
The staff at Quality Inn & Suites I-35 E-Walnut Hill garnered positive mentions for their friendliness and professionalism. Guests frequently noted the accommodating nature of the team, ensuring a comfortable, relaxing, and worry-free stay. The check-in process was highlighted as smooth and efficient, with Harry at the front desk often praised for his willingness to assist and for delivering excellent service even at early hours. Although there were occasional remarks about rudeness, the overwhelming sentiment was of a helpful and super nice crew. Whether it was attentive receptionists or proactive front desk clerks, the staff consistently managed to leave a favorable impression on guests. Their dedication to customer care was evident in their flexibility and ability to create a welcoming atmosphere for travelers.
Pool
Nestled conveniently along I-35, the Quality Inn & Suites I-35 E-Walnut Hill offers guests a pleasant indoor swimming experience with its pool and hot tub facilities. Many visitors have appreciated the cleanliness and accessibility of these amenities, with the pool and hot tub being consistently noted as clean and well-maintained. Guests can enjoy both the pool downstairs and the convenience of having a hot tub in their rooms. The pool area is well-received for its never crowded atmosphere, allowing for undisturbed leisure time. Families have found the pool area to be a hit with children, providing fun and entertainment during their stay. Despite some opinions regarding the temperature and surfaces, the overall sentiment towards the indoor pool and spa is positive, celebrating its availability around the clock—a notable perk for those who enjoy late-night or early-morning swims. Additionally, the nearby workout area offers a handful of dumbbells for guests interested in a bit of exercise during their visit. Overall, the pool and hot tub make for pleasant, relaxing features at this affordable hotel.
Yes, Quality Inn & Suites I-35 E-Walnut Hill has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn & Suites I-35 E-Walnut Hill.
No, Quality Inn & Suites I-35 E-Walnut Hill doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites I-35 E-Walnut Hill.
No, Quality Inn & Suites I-35 E-Walnut Hill doesn't have a gym.