Dallas32.92832000,
-96.76327200,
13175 North Central Expressway(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsLa Quinta by Wyndham Dallas - Richardson is often regarded for its convenience and accessibility owing to its strategic location near highways and Downtown, providing easy access to various attractions and restaurants. The area around the hotel is mostly quiet with beneficial security measures, though some guests have reservations about the surrounding neighborhood.
Breakfast at the hotel receives mixed reviews with many guests applauding the wide variety and quality, including options like scrambled eggs, pancakes, waffles and a selection of juices and cereals. Others felt the breakfast lacked flavor and variety, hoping for more appetizing options and improvements in quality and service timing.
The rooms are highly praised for their cleanliness, comfort and spaciousness. Guests commend the well-maintained and tidy rooms with comfortable beds that ensure a restful stay. Despite occasional reports of smoke smells, the overall room experience is positive.
Cleanliness is a noted strength of the hotel with guests frequently highlighting the well-kept and fresh-smelling environment across both rooms and common areas. The diligent cleaning service enhances the stay experience, making it appealing for those who prioritize hygiene.
The staff at La Quinta by Wyndham Dallas - Richardson stands out for their exceptional service, professionalism and warmth. Guests feel valued and respected, making their stay more enjoyable. Specific staff members, like Connie at the front desk, receive special mention for their outstanding friendliness and helpfulness.
The indoor pool is appreciated for its cleanliness and unique salt-water experience, especially by families. However, some guests point out issues with temperature control, ventilation and high chlorine levels. Suggestions include adding a Jacuzzi to improve the pool area.
The beds are consistently highlighted for their superb comfort and cleanliness with many guests noting excellent sleep quality. While there are occasional mentions of flat pillows or harder mattresses, the majority find the bedding to be of high standard.
Overall, La Quinta by Wyndham Dallas - Richardson offers a comfortable and clean environment with commendable staff service, making it a generally positive stay despite a few areas that could use improvement. Show more
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Categories
Hotel with Indoor Pool
This hotel provides an indoor heated pool, ensuring a comfortable swimming experience regardless of the weather. It is an upscale amenity that contributes to a relaxing stay.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Executive King Room with Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Bath Tub - Mobility Accessible/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a wardrobe, heating and a flat-screen TV with cable channels.
1 King Bed, Executive Mobility Accessible Room, Roll-In Shower, Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room provides air conditioning and a flat-screen TV.
Guest Reviews
7.9
Good
Location
La Quinta by Wyndham Dallas - Richardson has received mixed feedback regarding its location. On the positive side, many guests appreciated its convenience, noting it is just 10 minutes from Downtown and close to highways, making it an ideal spot for accessing various attractions and restaurants. The area was often described as quiet with easy access to amenities. Guests felt the hotel provided good value for money and appreciated the security measures like a nightly patrol car.
Despite these positives, several guests expressed concerns about the neighborhood, calling it sketchy and mentioning a significant homeless presence. Others found the location tricky to navigate as it is set behind other hotels. Safety was a recurring theme with some guests recounting unsettling experiences, but they also noted that the hotel itself took measures like fencing to enhance security. Overall, the location has its advantages in terms of convenience and access, but the surrounding area may not appeal to everyone.
Breakfast
Guests have mixed opinions about the breakfast at 'La Quinta by Wyndham Dallas - Richardson'. Many found the breakfast to be amazing, delicious and appreciated the variety that included scrambled eggs, pancakes, waffles, various muffins, yogurt, cereals and juices. Some guests noted it was served every morning and the breakfast was described as decent and good by several reviewers.
However, there were also significant criticisms. Some guests felt the breakfast was old, horrible and lacked flavor. The selection was often described as poor with complaints about repetitive and unconventional meat options like cut-up sausages and boiled wieners. Several guests mentioned that the breakfast could be much better, wishing for more options and a better aroma to enhance the experience. Specific logistical issues were highlighted, such as breakfast hours ending earlier than stated.
Overall, while some guests were satisfied with the breakfast offerings, others felt there was considerable room for improvement.
Rooms
La Quinta by Wyndham Dallas - Richardson offers a pleasant stay with neat and tidy rooms that are well-maintained. Guests have appreciated the comfortable and soft beds, contributing to a restful night's sleep. Many reviews highlight the room's cleanliness and decent size, ensuring a comfortable experience. The property itself is noted for its cleanliness. The staff have also been praised for their friendliness, adding to the positive experience. However, there were occasional remarks about smoke smells in the rooms and hallways. Despite this, the overall impression of the rooms remains positive, appealing to those seeking comfort and good service.
Beds
La Quinta by Wyndham Dallas - Richardson consistently receives praise for its beds with many guests describing them as comfortable, soft and very clean. A number of reviewers highlight the beds as extraordinarily comfy, enhancing their overall stay experience. Guests also appreciate the quality of the mattresses, often noting a good night's sleep. Though a few reviews mentioned issues such as flat pillows or hard beds, the majority of feedback is positive, emphasizing the excellent comfort provided by the hotel's bedding. Additionally, the overall helpfulness of the staff contributes to a pleasant stay.
Cleanliness
La Quinta by Wyndham Dallas - Richardson receives high marks for its cleanliness from its guests. Reviews consistently highlight that the property is extremely clean and well-maintained, providing a pleasant and fresh-smelling environment. Visitors appreciate the high level of hygiene in both the rooms and common areas, noting that the hotel smells good throughout. The cleaning service is commended and guests often observe staff diligently keeping the premises tidy. The hotel is described as very clean with spacious and comfortable rooms that add to the overall positive experience. Additionally, the location is considered convenient, enhancing its appeal. While there are a few isolated concerns, such as a reported ant problem and some staff assistance remarks, the general consensus is that La Quinta by Wyndham Dallas - Richardson excels in cleanliness and guest comfort.
Staff
La Quinta by Wyndham Dallas - Richardson boasts a commendable staff that has garnered numerous positive reviews for their exceptional service and friendliness. Guests frequently highlighted the staff’s amiable nature, describing them as kind, accommodating and consistently helpful. Connie at the front desk received specific praise for her exceptional friendliness, setting the tone for a warm welcome.
The professionalism and attentiveness of the staff were often lauded with many guests appreciating their immediate responses to needs and concerns. Numerous reviews emphasized the staff's ability to make visitors feel valued and respected, adding to the overall pleasant atmosphere of the hotel. The concierge also stood out for being extremely nice and helpful, enhancing the guests' experience with his assistance.
In addition to their friendliness, the staff's helpfulness was a recurring theme, contributing significantly to guests’ positive experiences. The team's professionalism and respectful demeanor were noted, making the stay worthwhile for many visitors. The night staff did not go unnoticed with several guests acknowledging their friendliness and effective customer service.
While a couple of reviews mentioned isolated issues, the overarching sentiment was overwhelmingly positive. The dedication and warmth of the staff significantly contributed to the hotel's reputation for excellent customer service, creating an inviting and comfortable environment for its guests.
Pool
The indoor pool at La Quinta by Wyndham Dallas - Richardson has received a variety of feedback from guests. Many appreciate that the pool is clean, accessible and filled with salt water, providing a unique swimming experience. Families noted that their kids enjoyed using the pool, which added to their overall stay. However, some guests mentioned challenges with the pool's temperature and ventilation, indicating that the area can feel extremely hot while the water remains quite cold. Chlorine levels were also highlighted as being a bit too strong at times. Adding a Jacuzzi or a hot tub was a common suggestion for enhancing the pool area. Despite these issues, the inclusion of an indoor pool is generally seen as a positive feature of the hotel.
Yes, La Quinta by Wyndham Dallas - Richardson has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at La Quinta by Wyndham Dallas - Richardson.
No, La Quinta by Wyndham Dallas - Richardson doesn't allow dogs.
No, parking facilities aren't available at La Quinta by Wyndham Dallas - Richardson.
Yes, La Quinta by Wyndham Dallas - Richardson has a gym.