Hotel Indigo Dallas Downtown by IHG
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Summary of reviewsHotel Indigo Dallas Downtown by IHG is favorably reviewed for its prime location and outstanding service. Nestled in the historic heart of downtown Dallas, it offers easy access to key attractions such as the Majestic Theatre and Deep Ellum, along with abundant dining and entertainment options. Despite being in a bustling area, guests appreciate the peaceful ambiance and cleanliness of the hotel. The rooms, while occasionally noted as small, are comfortable, beautifully maintained, and thoughtfully designed to merge comfort with style. Guests particularly enjoy the spaciousness and modernity of the suites, enhanced by the building's historical charm.
Dining at the hotel, especially breakfast, is generally satisfying, praised for delicious options and exceptional service from staff like Denise and Laticia. Although there are occasional delays during busy periods, the quality and taste of the food are well-regarded. Guests appreciate the convenience of breakfast vouchers, adding notable value to their stay.
Impeccable cleanliness across rooms and common areas contributes to a cozy and restful environment, decorated with charming and artsy touches. Guests also highlight the comfortable beds, offering superb sleep quality, though minor issues like noise from neighboring rooms occasionally arise.
A consistent highlight is the hotel’s staff, noted for their friendliness, professionalism, and hospitality. Personnel across all roles, including front desk and valet, receive accolades for their dedication to enhancing the guest experience. The valet service is efficient, though parking fees can be on the higher side. Nevertheless, the proximity to a cost-effective parking garage and the availability of valet options offer convenient alternatives.
Overall, Hotel Indigo Dallas Downtown by IHG is celebrated for its aesthetics, comfort, and excellent service, making it an ideal choice for both business and leisure travelers seeking a welcoming and enjoyable stay in the heart of Dallas.
Categories
Dining at the hotel, especially breakfast, is generally satisfying, praised for delicious options and exceptional service from staff like Denise and Laticia. Although there are occasional delays during busy periods, the quality and taste of the food are well-regarded. Guests appreciate the convenience of breakfast vouchers, adding notable value to their stay.
Impeccable cleanliness across rooms and common areas contributes to a cozy and restful environment, decorated with charming and artsy touches. Guests also highlight the comfortable beds, offering superb sleep quality, though minor issues like noise from neighboring rooms occasionally arise.
A consistent highlight is the hotel’s staff, noted for their friendliness, professionalism, and hospitality. Personnel across all roles, including front desk and valet, receive accolades for their dedication to enhancing the guest experience. The valet service is efficient, though parking fees can be on the higher side. Nevertheless, the proximity to a cost-effective parking garage and the availability of valet options offer convenient alternatives.
Overall, Hotel Indigo Dallas Downtown by IHG is celebrated for its aesthetics, comfort, and excellent service, making it an ideal choice for both business and leisure travelers seeking a welcoming and enjoyable stay in the heart of Dallas.
Hotel for Honeymoon
This hotel provides a stylish and unique boutique experience. Its downtown location offers easy access to Dallas's attractions, making it perfect for couples seeking a blend of romance and exploration.
Hotel near Nightlife Spots
Hotel Indigo Dallas Downtown is what you are looking for, it is near bars, entertainment, and live music/comedy.
Business Hotel
Hotel Indigo Dallas Downtown offers a comfortable stay with historic decor and modern amenities. It provides a 24-hour fitness center and business services.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and accessible fitness center. In-room facilities include bedside telephones with visual notifications and text functions, and visual notifications for smoke detectors and fire alarms. Bathrooms feature fixed grab bars by the toilet, roll-in showers with grab bars, and handheld shower heads. Handicapped parking is also available.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in the historic heart of downtown Dallas, Hotel Indigo boasts an enviable location that appeals to business travelers and tourists alike. Guests rave about its proximity to government buildings, the iconic Majestic Theatre, and a plethora of dining and entertainment options, all within easy walking distance. The hotel sits on the outskirts of downtown, providing convenient access to key visitor attractions like the Dallas Museum of Art and the artsy district of Deep Ellum. Despite being in a bustling area, visitors appreciate the quiet and cleanliness of the hotel. The staff receives high praise for their friendliness and professionalism, adding to the overall positive experience. Rooms, though occasionally noted as small, are described as comfortable and beautifully maintained. A large parking garage opposite the hotel and helpful valet services add to the convenience, making it an ideal base for exploring all that downtown Dallas has to offer.
Hotel Indigo Dallas Downtown by IHG offers a breakfast experience that generally leaves guests satisfied and content. The breakfast is widely described as delicious, with several guests praising specific dishes. There is something appreciable about the efforts of the hotel staff, particularly waiting staff like Denise and Laticia, whose exceptional service during breakfast seems to enhance the overall experience. Guests have noted their polite and attentive manner as a highlight of their mornings.
Dining at the hotel provides guests access to a reasonable à la carte menu with a range of choices that offers a chance to enjoy plentiful offerings. Despite some occasional limitations in menu variety and availability, most folks find the breakfast to be a good start to their day. Additionally, the option to select dishes from a list is appreciated for its flexibility, although there’s room for improvement with more vegan options.
While service can sometimes be slow, especially during busier periods, the quality and taste of the food compensate for any delays. The Bistro services are also often complimented with a refreshing mix of dependability and quality. Guests have expressed gratitude for the breakfast vouchers, appreciating the added value during their stays.
Though not devoid of occasional mishaps and areas for enhancement, breakfast at Hotel Indigo Dallas Downtown by IHG is typically a delightful affair, bolstered by the exceptional service and the opportunity to enjoy well-prepared meals.
Hotel Indigo Dallas Downtown offers a charming blend of comfort and style in its accommodations. Guests consistently praise the hotel for its clean and well-maintained rooms, which provide a cozy and inviting atmosphere. Although some rooms are on the smaller side, they are thoughtfully designed and equipped to ensure a comfortable stay. Many reviewers highlight the spaciousness and modernity of the suites, with some describing them as pleasantly surprising. The historical character of the building adds an intriguing element to the layout of the rooms.
The beds are frequently mentioned for their comfort, contributing to a restful night’s sleep. Despite minor issues such as incorrect alarm clocks and occasional noise from neighboring rooms, guests find the property to be a wonderful place for a short stay, appreciating both the cleanliness and the friendly, attentive staff.
While parking might incur an extra cost, the hotel’s central location makes it an excellent base for exploring local attractions and dining options. The beautifully decorated interiors and unique room setups are also noted by guests, capturing the essence of a boutique hotel experience. Overall, Hotel Indigo Dallas Downtown by IHG offers a delightful and comfortable stay, characterized by its modern design, cleanliness, and welcoming staff.
Hotel Indigo Dallas Downtown offers a mostly positive sleeping experience for its guests, with many praising the hotel's beds as incredibly comfortable and cozy. Guests frequently mention the superior quality of the mattresses and linens, contributing to restful nights. The bedding is highlighted as perfect, with no complaints about cleanliness. While the majority of reviews commend the comfort of the beds and pillows, indicating an overall satisfaction with the sleeping arrangements, there is an outlier mentioning hard bedding. Despite this, the hotel is generally seen as a clean, welcoming environment with spacious rooms and attentive service, enhancing the overall stay.
Hotel Indigo Dallas Downtown by IHG stands out as a pristine oasis in the bustling city. Guests consistently praise its immaculate cleanliness, noting that rooms, bathrooms, and common areas are exceptionally maintained. The hotel provides a cozy atmosphere, with spacious rooms and comfortable beds that contribute to a restful stay. The property's charming and artsy decor enhances the unique experience, making it an appealing option for visitors seeking a respite from their urban adventures.
Staff at the hotel earn high marks for friendliness and genuine care for guests, adding to the welcoming environment. Despite minor setbacks, such as limited broadcasting options on room televisions and one instance of pool maintenance issues, the positive aspects of the hotel—particularly its cleanliness—are emphasized in reviews. From spotless bathrooms to well-kept public spaces, the attention to detail in maintaining a clean environment is evident. Coupled with a secure and quiet setting, Hotel Indigo Dallas Downtown offers a splendid stay, ideal for short visits and full of character and comfort.
Hotel Indigo Dallas Downtown by IHG receives high praise from guests for its exceptional staff and outstanding customer service. Many reviews highlight the remarkable friendliness and helpfulness of the personnel across various roles, including the front desk, valet, and restaurant staff. The morning crew, with commendations for Denise and Shon, is noted for positive interactions. Cameron in valet parking is specifically mentioned for being super awesome, reflecting the general sentiment about the valet service.
Guests consistently describe the staff as accommodating, efficient, and hospitable. Individuals such as Lazarus and Dora receive special recognition for their attentive service and hospitality, ensuring that visitors feel welcomed. The front desk staff, in particular, is celebrated for its speed and friendliness, even during late hours, with Mr. Smith going above and beyond to enhance the guest experience.
Despite a few notes suggesting room for improvement in attentiveness, the reviews predominantly emphasize the responsive, knowledgeable, and professional nature of the team. The consistent reference to exceptional customer service underscores the staff's commitment to making stays enjoyable, leaving guests impressed by their warmth and dedication. With its lovely rooms and prime location complementing the stellar service, Hotel Indigo Dallas Downtown stands out as a welcoming destination for travelers.
Hotel Indigo Dallas Downtown by IHG offers a convenient parking experience, with a key advantage being its perfect location close to parking facilities. Although there is a fee for parking, visitors can find inexpensive alternatives, such as a nearby parking garage that offers cheap parking options. Valet service is available, characterized by its speed and the friendliness of the staff, making it a convenient option for guests who prefer easy check-ins and efficient service.
While some guests note that parking fees can be on the higher side, with valet costs being adjusted unexpectedly, the proximity of a low-cost parking garage provides a viable alternative. Despite these costs, the valet service remains an excellent choice for those seeking hassle-free parking in a bustling area. Overall, the hotel's parking arrangements are generally positive, balancing convenience and service quality, even if some guests find the costs to be a bit steep.
Hotel Indigo Dallas Downtown by IHG offers an impressive cost-benefit ratio, making it a standout choice for travelers seeking comfort and value. The hotel's dedicated team enhances the guest experience, contributing to positive impressions of the stay. While the downtown location may lack scenic views, it offers convenient access to city attractions, adding to its appeal as a centrally located boutique hotel.
Guests appreciate the hotel's aesthetic and comfort, noting its clean and quiet environment which promotes restful stays. The attentive front desk service is particularly noteworthy, with staff receiving praise for their welcoming demeanor. Ear plugs provided for guests ensure quiet nights, a thoughtful touch enhancing the overall quality of accommodation. Overall, Hotel Indigo Dallas Downtown is deemed a great place for visitors seeking an enjoyable stay in the heart of the city.
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Location
Breakfast
Dining at the hotel provides guests access to a reasonable à la carte menu with a range of choices that offers a chance to enjoy plentiful offerings. Despite some occasional limitations in menu variety and availability, most folks find the breakfast to be a good start to their day. Additionally, the option to select dishes from a list is appreciated for its flexibility, although there’s room for improvement with more vegan options.
While service can sometimes be slow, especially during busier periods, the quality and taste of the food compensate for any delays. The Bistro services are also often complimented with a refreshing mix of dependability and quality. Guests have expressed gratitude for the breakfast vouchers, appreciating the added value during their stays.
Though not devoid of occasional mishaps and areas for enhancement, breakfast at Hotel Indigo Dallas Downtown by IHG is typically a delightful affair, bolstered by the exceptional service and the opportunity to enjoy well-prepared meals.
Rooms
The beds are frequently mentioned for their comfort, contributing to a restful night’s sleep. Despite minor issues such as incorrect alarm clocks and occasional noise from neighboring rooms, guests find the property to be a wonderful place for a short stay, appreciating both the cleanliness and the friendly, attentive staff.
While parking might incur an extra cost, the hotel’s central location makes it an excellent base for exploring local attractions and dining options. The beautifully decorated interiors and unique room setups are also noted by guests, capturing the essence of a boutique hotel experience. Overall, Hotel Indigo Dallas Downtown by IHG offers a delightful and comfortable stay, characterized by its modern design, cleanliness, and welcoming staff.
Beds
Cleanliness
Staff at the hotel earn high marks for friendliness and genuine care for guests, adding to the welcoming environment. Despite minor setbacks, such as limited broadcasting options on room televisions and one instance of pool maintenance issues, the positive aspects of the hotel—particularly its cleanliness—are emphasized in reviews. From spotless bathrooms to well-kept public spaces, the attention to detail in maintaining a clean environment is evident. Coupled with a secure and quiet setting, Hotel Indigo Dallas Downtown offers a splendid stay, ideal for short visits and full of character and comfort.
Staff
Guests consistently describe the staff as accommodating, efficient, and hospitable. Individuals such as Lazarus and Dora receive special recognition for their attentive service and hospitality, ensuring that visitors feel welcomed. The front desk staff, in particular, is celebrated for its speed and friendliness, even during late hours, with Mr. Smith going above and beyond to enhance the guest experience.
Despite a few notes suggesting room for improvement in attentiveness, the reviews predominantly emphasize the responsive, knowledgeable, and professional nature of the team. The consistent reference to exceptional customer service underscores the staff's commitment to making stays enjoyable, leaving guests impressed by their warmth and dedication. With its lovely rooms and prime location complementing the stellar service, Hotel Indigo Dallas Downtown stands out as a welcoming destination for travelers.
Parking
While some guests note that parking fees can be on the higher side, with valet costs being adjusted unexpectedly, the proximity of a low-cost parking garage provides a viable alternative. Despite these costs, the valet service remains an excellent choice for those seeking hassle-free parking in a bustling area. Overall, the hotel's parking arrangements are generally positive, balancing convenience and service quality, even if some guests find the costs to be a bit steep.
3 Star
Guests appreciate the hotel's aesthetic and comfort, noting its clean and quiet environment which promotes restful stays. The attentive front desk service is particularly noteworthy, with staff receiving praise for their welcoming demeanor. Ear plugs provided for guests ensure quiet nights, a thoughtful touch enhancing the overall quality of accommodation. Overall, Hotel Indigo Dallas Downtown is deemed a great place for visitors seeking an enjoyable stay in the heart of the city.
No, Hotel Indigo Dallas Downtown by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo Dallas Downtown by IHG.
Yes, Hotel Indigo Dallas Downtown by IHG welcomes dogs.
Yes, parking facilities are available at Hotel Indigo Dallas Downtown by IHG.
Yes, Hotel Indigo Dallas Downtown by IHG has a gym.
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