Hilton Dallas Lincoln Centre by the Galleria
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Summary of reviewsHilton Dallas Lincoln Centre by the Galleria is well-regarded for its prime location, which provides convenient access to the Galleria Mall, downtown Dallas and Dallas Love Field Airport. Guests admire the clean and quiet environment paired with stunning city views, making it an attractive option despite its slight distance from some amenities.
Breakfast at the hotel receives high marks for the quality and taste of the buffet options, though some guests find the pricing and lack of complimentary offerings disappointing. Dinner experiences vary with high praise for the quality of food and the pleasant ambiance enhanced by live music and friendly staff, but the restaurant's restricted hours and limited dining options pose some frustrations.
The rooms are lauded for their cleanliness, spaciousness and stylish decor, offering comfortable beds and commendable views. However, outdated furniture and occasional maintenance issues like malfunctioning amenities and small bathrooms are noted areas for improvement. Cleanliness standards are generally high, though occasional lapses such as dusty rooms and dirty linens have been reported.
The staff stand out for their friendliness, courtesy and helpfulness, significantly enhancing the overall guest experience. Isolated incidents of less satisfactory service do exist but are relatively rare.
WiFi service at the hotel is inconsistent with some guests enjoying good connectivity while others face numerous challenges, including disconnections and added fees. The gym, while clean and well-kept, is small and requires a membership for access. The outdoor pool is a popular feature, though it occasionally suffers from murkiness and early closure.
Parking is conveniently available with valet services praised for efficiency, but the high cost of parking fees, whether for self-parking or valet, often leaves guests dissatisfied.
The hotel caters well to families, offering family rooms, adjoining rooms and a pool that's a favorite among children. Some guests suggest more kid-friendly breakfast options to enhance the family experience.
Beds in the rooms receive mixed reviews with some guests finding them exceptionally comfortable, while others consider them too firm. Pillow quality and bed sheet issues are noted concerns but don't overshadow the general comfort of the accommodations.
Overall, Hilton Dallas Lincoln Centre by the Galleria offers a clean, comfortable and well-located stay, supported by friendly staff and quality amenities. However, certain aspects, such as room maintenance and breakfast policies, could be further refined to elevate the guest experience to a solid four-star standard.
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Breakfast at the hotel receives high marks for the quality and taste of the buffet options, though some guests find the pricing and lack of complimentary offerings disappointing. Dinner experiences vary with high praise for the quality of food and the pleasant ambiance enhanced by live music and friendly staff, but the restaurant's restricted hours and limited dining options pose some frustrations.
The rooms are lauded for their cleanliness, spaciousness and stylish decor, offering comfortable beds and commendable views. However, outdated furniture and occasional maintenance issues like malfunctioning amenities and small bathrooms are noted areas for improvement. Cleanliness standards are generally high, though occasional lapses such as dusty rooms and dirty linens have been reported.
The staff stand out for their friendliness, courtesy and helpfulness, significantly enhancing the overall guest experience. Isolated incidents of less satisfactory service do exist but are relatively rare.
WiFi service at the hotel is inconsistent with some guests enjoying good connectivity while others face numerous challenges, including disconnections and added fees. The gym, while clean and well-kept, is small and requires a membership for access. The outdoor pool is a popular feature, though it occasionally suffers from murkiness and early closure.
Parking is conveniently available with valet services praised for efficiency, but the high cost of parking fees, whether for self-parking or valet, often leaves guests dissatisfied.
The hotel caters well to families, offering family rooms, adjoining rooms and a pool that's a favorite among children. Some guests suggest more kid-friendly breakfast options to enhance the family experience.
Beds in the rooms receive mixed reviews with some guests finding them exceptionally comfortable, while others consider them too firm. Pillow quality and bed sheet issues are noted concerns but don't overshadow the general comfort of the accommodations.
Overall, Hilton Dallas Lincoln Centre by the Galleria offers a clean, comfortable and well-located stay, supported by friendly staff and quality amenities. However, certain aspects, such as room maintenance and breakfast policies, could be further refined to elevate the guest experience to a solid four-star standard.
Hotel near Golf Courses
This hotel is included in lists of golf hotels in Dallas, making it a suitable option for golf lovers, particularly due to its location in North Dallas which offers access to several golf clubs.
Hotel with Swimming Pool
Hilton Dallas Lincoln Centre provides a relaxing pool experience with comfortable amenities. The pool area offers a tranquil setting for guests to unwind and enjoy.
Outdoor Pool
Business Hotel
Hilton Dallas Lincoln Centre offers a location convenient for business travelers. It provides business facilities and services.
Hotel with Parking
Hilton Dallas Lincoln Centre by the Galleria provides parking facilities. The hotel's location and parking options make it a convenient choice for visitors.
4-Star Hotel
Situated against the backdrop of a 4-acre lake and walking trail, this hotel is known for exceptional service. It offers over 53,000 sq. ft. of adaptable event space and is conveniently located near Galleria Dallas, with complimentary shuttle service within a three-mile radius.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Hilton Dallas Lincoln Centre by the Galleria boasts an enviable location that earns widespread acclaim from its guests. Positioned conveniently near the Galleria Mall, this hotel places visitors within easy reach of a multitude of dining and shopping options. Its proximity to major highways ensures that getting around town is straightforward, despite being somewhat removed from the city center.
Guests appreciate the easy access to both downtown Dallas and Dallas Love Field Airport, making it a practical choice for travelers. The hotel is described as clean and quiet and it offers stunning views of the city from various rooms. The central location is particularly praised for being close to various attractions and activities, providing a reasonable distance to all that Dallas has to offer.
Despite not being within walking distance of some amenities, the location is noted for its convenience with the staff providing helpful assistance, especially regarding parking. The overall setting is deemed to be in a nice area, contributing to a pleasant stay.
The breakfast experience at Hilton Dallas Lincoln Centre by the Galleria presents a mix of sentiments from guests. Many appreciated the delicious and wonderful buffet breakfast with several reviews mentioning that the breakfast was good, great and on point. Despite the positive remarks about the quality of the food, there were recurring concerns regarding pricing and availability. Guests frequently pointed out that no free or complimentary breakfast was available and charges were often higher than anticipated with some noting that breakfast was not included even when indicated by booking platforms.
This led to frustrations about having to pay for breakfast twice or dealing with discrepancies between booking information and actual services offered. There were also comments about the breakfast buffet being pricey with some guests specifically mentioning the lack of traditional items like cereal and pancakes and finding the cost of $22 for a pancake excessive. The breakfast ending at 9 am and the absence of a restaurant menu in the room were additional points of inconvenience noted by guests. Moreover, the occasional rudeness from the coffee shop attendant added to a few negative experiences. On a positive note, complimentary water was provided, although this seemed inconsistent with other amenities such as toothpaste.
Overall, while the quality of the breakfast itself generally received praise, there were several areas related to cost, inclusion and service that left some guests dissatisfied.
The dinner experience at Hilton Dallas Lincoln Centre by the Galleria receives mixed feedback, highlighting both positive and negative aspects. Guests have remarked that the food quality is very good, though some find the prices to be on the higher side. The bar/restaurant offers the added charm of live music, creating a pleasant dining atmosphere. Additionally, the staff, especially the waiters and bar personnel, are noted for their exceptional friendliness and service.
However, there are significant limitations regarding the availability and services of the restaurant. Many guests have noted the restaurant's restricted hours with it often being unavailable for dinner, especially in the evenings and weekends. Some reviews also mention that only a bar menu is available due to the restaurant being closed and there is no room service or breakfast provided during the pandemic. The bar has received criticism for closing early, leaving guests with limited options for late-night dining.
Alternative options within the hotel are minimal with only a cafe offering a selection similar to Starbucks. This lack of diverse dining options and the restaurant's inconsistent hours seem to be a point of frustration for guests.
Hilton Dallas Lincoln Centre by the Galleria's rooms offer a mix of experiences, notably praised for their cleanliness, spaciousness and overall comfort. Many guests appreciated the stylish decor and comfortable beds, often describing the rooms as very clean and recently renovated. The views, especially from higher floors, were also a highlight for several visitors.
However, the rooms have areas needing improvement. Common criticisms point to the outdated furniture and general wear and tear. Several rooms were reported to have faulty amenities, such as malfunctioning air conditioning and clogged sinks. The bathrooms, in particular, were often described as small and occasionally unclean with instances of hair being found from previous occupants.
Another frequently noted issue was the lack of basic amenities like microwaves, refrigerators and complimentary water, leading to some dissatisfaction, especially considering the price. Some guests also experienced cleanliness issues, including dust, dirty linens and unpleasant odors.
Overall, while many guests enjoyed the comfort and decor of their rooms, the hotel's interiors appear to require further maintenance and modernization to meet the expectations set by its otherwise commendable features.
Visitors to the Hilton Dallas Lincoln Centre by the Galleria had mixed feelings about the beds. While some guests appreciated the comfortable beds and even described them as being like a cloud, others found the mattresses too firm or hard. There were mentions of spacious beds, including king size options, but some visitors were disappointed to find full size beds instead of the expected queens.
Opinions on pillows were also divided with several guests finding them too small and uncomfortable, impacting their overall sleeping experience. Additionally, some reported issues with bed sheets not staying in place.
Despite these mixed reviews regarding the beds, guests generally appreciated the hotel's comfortable rooms and beautiful views, highlighting that there are positive aspects to the accommodations beyond the bedding concerns.
The Hilton Dallas Lincoln Centre by the Galleria receives a mix of feedback regarding its cleanliness, but primarily positive remarks. Many guests highlight its very clean and modern environment with clean and spacious rooms that offer beautiful views. The bathrooms and overall hotel spaces are often described as clean, contributing to a relaxing ambiance.
However, there are occasional complaints about cleanliness issues such as dirty bathroom floors, dusty rooms and unclean comforters. Some guests noted finding hair on the shower walls and encountering stained towels. The pool area also received criticism for murky water and piles of dirty towels.
Despite these concerns, many guests found the hotel clean and quiet, praising the friendly and helpful staff. The hotel's structure and modern design add to its charm, making it a generally pleasant place to stay. Overall, while there are areas for improvement, the Hilton Dallas Lincoln Centre by the Galleria maintains a good standard of cleanliness that meets the expectations of most guests.
The Hilton Dallas Lincoln Centre by the Galleria receives high marks for its staff, frequently described as friendly, courteous and incredibly helpful. Many reviews highlight the staff's responsiveness and professionalism, making guests feel welcomed and at home. Super friendly and wonderful staff members seem to be a hallmark of this hotel with many guests noting their positive interactions with the front desk and concierge services, specifically mentioning Max for his engaging and helpful demeanor.
However, there are some areas for improvement. A few guests noted less than satisfactory experiences with the registration process and occasional slow responses to requests. There are isolated incidents of subpar customer service from some staff members, including a bartender and unspecified rude workers. Despite these few negatives, the overwhelming majority of reviews praise the staff for their excellent service, friendliness and attentiveness, contributing significantly to guests' positive experiences at the hotel.
Reviews of the Hilton Dallas Lincoln Centre by the Galleria reveal a mixed experience with the hotel's WiFi service. On the positive side, some guests found the WiFi to be very good, indicating that when it works well, it meets expectations. However, other guests encountered significant issues, noting frequent disconnections and slow speeds. Some guests mentioned that there was a fee for WiFi, which might be an inconvenience for those expecting complimentary service. Additionally, there were complaints about the complexity of connecting gaming consoles like a PS5 to the network and some guests faced almost unresponsive customer service when attempting to resolve connectivity issues. Overall, while the WiFi can be satisfactory for some, it appears inconsistent with room for improvement in both service stability and customer support.
The gym at Hilton Dallas Lincoln Centre by the Galleria receives praise for its overall quality and cleanliness. Guests describe the gym facility as nice, well-kept and offering nice equipment. The workout area is noted to be very clean with some guests highlighting it as wonderful. However, some aspects leave room for improvement, as the fitness center is described as tiny with limited equipment and there are no mats available. Additionally, gym facilities are not included in the stay with a gym membership required for access.
The pool at Hilton Dallas Lincoln Centre by the Galleria generally receives positive remarks. Guests describe it as nice, big and outdoor, creating a lively atmosphere during the summer months. Many found it enjoyable and appreciated its coziness and cleanliness. However, some noted that the pool water occasionally appeared murky and suggested that it needed more frequent cleaning. There were also remarks about the pool being cold and closing early, which some guests found inconvenient. Despite these few setbacks, the pool remains a notable feature of the hotel for many visitors.
Guests of the Hilton Dallas Lincoln Centre by the Galleria have expressed mixed opinions about the parking facilities. On a positive note, the valet parking service received praise for being convenient and fast. Several reviewers mentioned that there was plenty of parking available and a few found the parking to be satisfactory without any complaints.
However, many guests raised concerns about the high cost and fees associated with both self-parking and valet parking. The self-parking fee, in particular, was frequently described as excessive or high with some noting specific amounts such as $20 per night and $26 per day. The price for valet parking was also highlighted with one guest mentioning a $30 nightly fee. There were instances where guests felt dissatisfied with having to pay for parking at all, especially considering that it was not included in their hotel stay.
Some guests also reported a few inconveniences such as self-parking being available only across the street and one review mentioned a parking garage that felt unsafe, which could be a concern for future visitors. Despite these issues, the overall sentiment suggests that while the valet service is convenient, the cost of parking at the Hilton Dallas Lincoln Centre by the Galleria may be higher than what some guests would prefer.
The Hilton Dallas Lincoln Centre by the Galleria offers a family-friendly environment, making it a good choice for families traveling with kids. While the hotel provides family rooms and accommodates families with children, it also features adjoining rooms for added convenience. The pool is a highlight where kids particularly enjoy spending time, contributing to a fun stay overall.
However, there are a few areas where the hotel could improve, such as providing a more kid-friendly breakfast and enhancing the overall child-friendliness of the hotel. Despite these points, the general experience is positive, making it ideal for family stays. The hotel is perfect for a family-oriented vacation with some kid activities available during the weekend. Overall, the Hilton Dallas Lincoln Centre by the Galleria remains a strong choice for families seeking a comfortable and enjoyable stay.
Hilton Dallas Lincoln Centre by the Galleria boasts a range of positive attributes that make it a commendable accommodation choice. The hotel is praised by guests for its clean and comfortable rooms, ensuring a pleasant stay for those who prioritize cleanliness and comfort. The gym facility is also well-kept, catering to guests who value fitness during their travels. The staff receives frequent commendations for their friendliness and efficiency, contributing to a welcoming atmosphere. The hotel's breakfast offerings are another highlight, starting the day on a satisfying note.
However, some guests feel that the hotel falls short of four-star standards with remarks about maintenance and amenities not meeting their expectations. The overall ambiance is described as beautiful and fancy, yet there's a consensus that certain aspects, such as room quality and upkeep, could improve to align better with its four-star rating. Despite these critiques, many guests still regard their stay as excellent, indicating that the positives often outweigh the negatives.
Hilton Dallas Lincoln Centre by the Galleria is often appreciated for its courteous and helpful staff, a critical factor for business travelers who value efficiency and support during their stays. The hotel's well-decorated interiors and traditional appeal make it a comfortable setting for working professionals. Despite not being specifically marketed as a business hotel, it has facilities that cater to business conferences, providing ample space and a conducive environment for meetings.
However, the property falls short in certain areas essential for business travelers. There is no dedicated business center, which could be a significant drawback for those needing robust business support services. The business suite also requires improvement to meet the expectations of corporate guests. Feedback suggests that the hotel is better suited for short-term stays rather than extended business trips due to the limitations in its business amenities. Overall, while it is okay for business travelers, the hotel is recommended more for brief visits rather than long-term business stays.
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Location
Guests appreciate the easy access to both downtown Dallas and Dallas Love Field Airport, making it a practical choice for travelers. The hotel is described as clean and quiet and it offers stunning views of the city from various rooms. The central location is particularly praised for being close to various attractions and activities, providing a reasonable distance to all that Dallas has to offer.
Despite not being within walking distance of some amenities, the location is noted for its convenience with the staff providing helpful assistance, especially regarding parking. The overall setting is deemed to be in a nice area, contributing to a pleasant stay.
Breakfast
This led to frustrations about having to pay for breakfast twice or dealing with discrepancies between booking information and actual services offered. There were also comments about the breakfast buffet being pricey with some guests specifically mentioning the lack of traditional items like cereal and pancakes and finding the cost of $22 for a pancake excessive. The breakfast ending at 9 am and the absence of a restaurant menu in the room were additional points of inconvenience noted by guests. Moreover, the occasional rudeness from the coffee shop attendant added to a few negative experiences. On a positive note, complimentary water was provided, although this seemed inconsistent with other amenities such as toothpaste.
Overall, while the quality of the breakfast itself generally received praise, there were several areas related to cost, inclusion and service that left some guests dissatisfied.
Dinner
However, there are significant limitations regarding the availability and services of the restaurant. Many guests have noted the restaurant's restricted hours with it often being unavailable for dinner, especially in the evenings and weekends. Some reviews also mention that only a bar menu is available due to the restaurant being closed and there is no room service or breakfast provided during the pandemic. The bar has received criticism for closing early, leaving guests with limited options for late-night dining.
Alternative options within the hotel are minimal with only a cafe offering a selection similar to Starbucks. This lack of diverse dining options and the restaurant's inconsistent hours seem to be a point of frustration for guests.
Rooms
However, the rooms have areas needing improvement. Common criticisms point to the outdated furniture and general wear and tear. Several rooms were reported to have faulty amenities, such as malfunctioning air conditioning and clogged sinks. The bathrooms, in particular, were often described as small and occasionally unclean with instances of hair being found from previous occupants.
Another frequently noted issue was the lack of basic amenities like microwaves, refrigerators and complimentary water, leading to some dissatisfaction, especially considering the price. Some guests also experienced cleanliness issues, including dust, dirty linens and unpleasant odors.
Overall, while many guests enjoyed the comfort and decor of their rooms, the hotel's interiors appear to require further maintenance and modernization to meet the expectations set by its otherwise commendable features.
Beds
Opinions on pillows were also divided with several guests finding them too small and uncomfortable, impacting their overall sleeping experience. Additionally, some reported issues with bed sheets not staying in place.
Despite these mixed reviews regarding the beds, guests generally appreciated the hotel's comfortable rooms and beautiful views, highlighting that there are positive aspects to the accommodations beyond the bedding concerns.
Cleanliness
However, there are occasional complaints about cleanliness issues such as dirty bathroom floors, dusty rooms and unclean comforters. Some guests noted finding hair on the shower walls and encountering stained towels. The pool area also received criticism for murky water and piles of dirty towels.
Despite these concerns, many guests found the hotel clean and quiet, praising the friendly and helpful staff. The hotel's structure and modern design add to its charm, making it a generally pleasant place to stay. Overall, while there are areas for improvement, the Hilton Dallas Lincoln Centre by the Galleria maintains a good standard of cleanliness that meets the expectations of most guests.
Staff
However, there are some areas for improvement. A few guests noted less than satisfactory experiences with the registration process and occasional slow responses to requests. There are isolated incidents of subpar customer service from some staff members, including a bartender and unspecified rude workers. Despite these few negatives, the overwhelming majority of reviews praise the staff for their excellent service, friendliness and attentiveness, contributing significantly to guests' positive experiences at the hotel.
Wi-Fi
Gym
Pool
Parking
However, many guests raised concerns about the high cost and fees associated with both self-parking and valet parking. The self-parking fee, in particular, was frequently described as excessive or high with some noting specific amounts such as $20 per night and $26 per day. The price for valet parking was also highlighted with one guest mentioning a $30 nightly fee. There were instances where guests felt dissatisfied with having to pay for parking at all, especially considering that it was not included in their hotel stay.
Some guests also reported a few inconveniences such as self-parking being available only across the street and one review mentioned a parking garage that felt unsafe, which could be a concern for future visitors. Despite these issues, the overall sentiment suggests that while the valet service is convenient, the cost of parking at the Hilton Dallas Lincoln Centre by the Galleria may be higher than what some guests would prefer.
Family
However, there are a few areas where the hotel could improve, such as providing a more kid-friendly breakfast and enhancing the overall child-friendliness of the hotel. Despite these points, the general experience is positive, making it ideal for family stays. The hotel is perfect for a family-oriented vacation with some kid activities available during the weekend. Overall, the Hilton Dallas Lincoln Centre by the Galleria remains a strong choice for families seeking a comfortable and enjoyable stay.
4 Star
However, some guests feel that the hotel falls short of four-star standards with remarks about maintenance and amenities not meeting their expectations. The overall ambiance is described as beautiful and fancy, yet there's a consensus that certain aspects, such as room quality and upkeep, could improve to align better with its four-star rating. Despite these critiques, many guests still regard their stay as excellent, indicating that the positives often outweigh the negatives.
Business
However, the property falls short in certain areas essential for business travelers. There is no dedicated business center, which could be a significant drawback for those needing robust business support services. The business suite also requires improvement to meet the expectations of corporate guests. Feedback suggests that the hotel is better suited for short-term stays rather than extended business trips due to the limitations in its business amenities. Overall, while it is okay for business travelers, the hotel is recommended more for brief visits rather than long-term business stays.
Yes, Hilton Dallas Lincoln Centre by the Galleria has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Dallas Lincoln Centre by the Galleria.
No, Hilton Dallas Lincoln Centre by the Galleria doesn't allow dogs.
Yes, parking facilities are available at Hilton Dallas Lincoln Centre by the Galleria.
Yes, Hilton Dallas Lincoln Centre by the Galleria has a gym.
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