Fairmont Dallas
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Summary of reviewsFairmont Dallas enjoys a prime location in downtown Dallas, making it an ideal choice for both business and leisure travelers. Guests have praised its convenience, being within walking distance of key attractions like museums, restaurants and the American Airlines Center. Public transportation is easily accessible, which adds to the convenience for guests attending events and meetings.
The overall ambiance of the hotel is well-regarded with clean and well-maintained public areas, friendly and welcoming staff and good food offerings, including an excellent bar and on-site Starbucks. The rooftop pool area stands out as a lovely spot to unwind, offering amazing views of the city.
The rooms receive a mix of reviews; many guests appreciate their cleanliness, spaciousness and the comfort provided by features like large windows and feather pillows. However, some rooms could benefit from updates with mentions of outdated decor and occasional maintenance issues. Despite these inconsistencies, the lobby and common areas lend an upscale feel to the hotel.
Cleanliness is consistently highlighted as a strong point with immaculate rooms and bathrooms, as well as a spotless lobby and gift shop. Guests appreciate the well-maintained pool area and the overall upscale atmosphere.
The staff at Fairmont Dallas receives exceptional praise for their friendliness, attentiveness and helpfulness, creating a welcoming and comfortable environment for guests. Specific staff members, such as Luis at the Concierge desk and Deniz and Amber, are frequently mentioned for their outstanding service.
The breakfast experience at the hotel is mixed. Although some guests enjoy the good food and friendly breakfast staff, others are disappointed by the lack of a complimentary breakfast and find the quality and variety of offerings lacking. This area is noted as having room for improvement.
The hotel's Wi-Fi service is a point of concern, as many guests expect complimentary access, especially given the room rates. The additional fee for Wi-Fi and the requirement to join a membership club for free access is inconvenient for many.
The pool area is a major highlight with its inviting rooftop setting, cool water and well-staffed environment. However, it is not heated and has occasional mentions of needing repainting and clean-up.
Parking is also a point of contention with valet service being the only option available and the charges being considered steep. Some guests appreciate the hotel's complimentary ride service within a mile radius, but overall, the parking situation is viewed as an area needing improvement.
In summary, Fairmont Dallas is praised for its fantastic downtown location, exceptional staff and clean facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer. However, there are areas like breakfast offerings, room updates, Wi-Fi access and parking that could benefit from improvements.
Categories
The overall ambiance of the hotel is well-regarded with clean and well-maintained public areas, friendly and welcoming staff and good food offerings, including an excellent bar and on-site Starbucks. The rooftop pool area stands out as a lovely spot to unwind, offering amazing views of the city.
The rooms receive a mix of reviews; many guests appreciate their cleanliness, spaciousness and the comfort provided by features like large windows and feather pillows. However, some rooms could benefit from updates with mentions of outdated decor and occasional maintenance issues. Despite these inconsistencies, the lobby and common areas lend an upscale feel to the hotel.
Cleanliness is consistently highlighted as a strong point with immaculate rooms and bathrooms, as well as a spotless lobby and gift shop. Guests appreciate the well-maintained pool area and the overall upscale atmosphere.
The staff at Fairmont Dallas receives exceptional praise for their friendliness, attentiveness and helpfulness, creating a welcoming and comfortable environment for guests. Specific staff members, such as Luis at the Concierge desk and Deniz and Amber, are frequently mentioned for their outstanding service.
The breakfast experience at the hotel is mixed. Although some guests enjoy the good food and friendly breakfast staff, others are disappointed by the lack of a complimentary breakfast and find the quality and variety of offerings lacking. This area is noted as having room for improvement.
The hotel's Wi-Fi service is a point of concern, as many guests expect complimentary access, especially given the room rates. The additional fee for Wi-Fi and the requirement to join a membership club for free access is inconvenient for many.
The pool area is a major highlight with its inviting rooftop setting, cool water and well-staffed environment. However, it is not heated and has occasional mentions of needing repainting and clean-up.
Parking is also a point of contention with valet service being the only option available and the charges being considered steep. Some guests appreciate the hotel's complimentary ride service within a mile radius, but overall, the parking situation is viewed as an area needing improvement.
In summary, Fairmont Dallas is praised for its fantastic downtown location, exceptional staff and clean facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer. However, there are areas like breakfast offerings, room updates, Wi-Fi access and parking that could benefit from improvements.
Luxury Hotel
Fairmont Dallas offers a luxurious stay with a range of amenities and a central location. It is known for its elegant accommodations and service.
Hotel Taking Steps Towards Sustainability
Fairmont Dallas holds a 4 Green Keys certification and is a Gold-level Green Business by the City of Dallas. It saves 4.6 million gallons of water annually by reusing ice compressor water and achieved a 56% energy reduction through lighting retrofits. The hotel also composts food waste, sources local ingredients, and has an organic herb and vegetable garden.
Hotel for Honeymoon
The Fairmont Dallas offers luxurious accommodations and excellent service in a downtown location. Its elegant ambiance and convenient access to Dallas's attractions make it a great choice for a romantic getaway.
Dog Friendly Hotel
The Fairmont welcomes dogs and cats of any size for a fee. It provides a pet menu and pet-sitting service and has a canine ambassador to greet guests.
Romantic Hotel
Fairmont Dallas offers luxurious accommodations and exceptional service in a central downtown location. Its spa, fine dining options, and elegant ambiance create a romantic and memorable experience.
Hotel near Nightlife Spots
Although the description lacks specific details on its nightlife offerings, its downtown location puts it within reach of many Dallas nightlife options.
Business Hotel
Fairmont Dallas offers over 70,000 square feet of meeting space and 25 function rooms. The hotel provides state-of-the-art technology and can accommodate both small board meetings and large general sessions.
Hotel with Parking
Fairmont Dallas provides valet parking. Its downtown location makes it convenient, and the parking service ensures a hassle-free experience for guests.
EV charging stations
Hotel with EV Charging Stations
This hotel is tagged in our database as having EV charging stations.
4-Star Hotel
The Fairmont Dallas is a luxurious hotel known for its elegant ambiance and excellent service. It features multiple dining options and a central location, making it a preferred choice for both business and leisure travelers.
Hotel with Outdoor Pool
Fairmont Dallas offers an outdoor pool for guests to enjoy during their stay.
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Guest Reviews
Fairmont Dallas enjoys a top-tier location in the heart of downtown Dallas, making it an ideal choice for both business and leisure travelers. Guests have praised the hotel for its convenience, being within walking distance of key attractions such as museums, restaurants and the American Airlines Center. The central location is also advantageous for attending events and meetings with public transportation easily accessible.
The overall ambiance of the hotel receives positive feedback with many highlighting the clean and well-maintained public areas, friendly and welcoming staff and good food offerings including an excellent bar and Starbucks on-site. The rooftop pool area is noted as a lovely spot to unwind and views from the rooms are frequently described as amazing.
Guests appreciate the blend of modern amenities and classic style, along with practical conveniences like valet parking and a lobby gift shop. While some mention that the hotel could use some updating, the overall cleanliness and upscale atmosphere are well-regarded.
In summary, Fairmont Dallas stands out for its fantastic downtown location, accommodating staff and good facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer.
Fairmont Dallas offers a mix of experiences when it comes to breakfast. Some guests have appreciated the breakfast, highlighting good food and delicious room service, which was delivered hot and prepared perfectly. A few noted specific items like oatmeal that were particularly enjoyable. The friendliness of the breakfast staff also stood out to some guests, adding a positive touch to their morning meal.
However, the hotel has also faced significant criticism regarding its breakfast offerings. Many guests were disappointed by the lack of complimentary breakfast and found the quality of the food lacking with some describing it as poor and not worth the cost. Complaints about minimal menu choices, long wait times for breakfast service and a subpar buffet with empty dishes were common. For a hotel that markets itself as a luxury destination, several guests expected more variety and a higher standard in their morning dining experience.
Overall, while there are positive notes, the breakfast at Fairmont Dallas appears to be an area with room for improvement, particularly in terms of variety, quality and value.
The Fairmont Dallas offers a mix of experiences when it comes to its rooms. Guests appreciate the hotel's prime location and the helpful and accommodating staff. The spaciousness and cleanliness of many rooms are frequently highlighted positively. Rooms are described as very comfortable with features like large windows offering great views and touches like feather pillows adding to the comfort level.
However, the hotel seems to be in need of renovations, as many reviews mention outdated decor and maintenance issues. While some rooms impress with their tidiness and comfort, others fall short with small bathrooms, a dated feel and occasional minor inconveniences like malfunctioning air conditioning and clogged sinks. A few guests noted the lack of basic amenities, such as refrigerators and microwaves. Despite these mixed reviews, the lobby and common areas receive positive remarks, lending an upscale feel to the initial guest experience.
In summary, while staying at the Fairmont Dallas ensures excellent service and a fantastic location, the room quality can be inconsistent, ranging from impressively clean and comfortable to somewhat worn and in need of an update.
At the Fairmont Dallas, the beds receive high praise from many guests, consistently described as very comfortable and even amazing. Some guests noted the beds were as delightful as sleeping on pillows and the inclusion of feather pillows was a nice touch adding to the comfort. However, there were occasional mentions of the beds being too firm or uncomfortable for a few visitors. On the whole, guests found the beds exceptionally cozy, making for a restful stay.
Fairmont Dallas impresses with its exceptional cleanliness and welcoming atmosphere. Guests consistently highlight the hotel's pristine condition, from the immaculate rooms and bathrooms to the spotless lobby and gift shop. The location receives praise for its convenience, being central to various attractions and top-notch restaurants. The staff is noted for their friendliness and helpfulness, enhancing the overall experience.
Most rooms are described as clean and comfortable, although a few reviews mention that some areas could use updating. Guests appreciate the well-maintained pool area and the hotel's upscale atmosphere, which contributes to a pleasant stay. However, there were occasional issues with room amenities, such as broken irons, non-functional ice machines and minor oversights in cleaning.
Overall, Fairmont Dallas maintains a high standard of cleanliness and offers a friendly, accommodating environment in a prime location, making it a solid choice for visitors.
The Fairmont Dallas has garnered exceptional praise for its staff across numerous guest reviews. Visitors consistently highlight the friendliness, attentiveness and helpful nature of the employees, especially those at the reception and valet services. The team, described as courteous and professional, ensures a warm welcome and outstanding service throughout the stay. Specific mentions of staff members like Luis at the Concierge desk and Deniz and Amber, underscore the personal connections guests felt.
Many guests appreciated the proactive approach of the staff, checking in on them during their stay and assisting with logistics such as finding train schedules. The breakfast service staff and the valet team also received commendations for their efficiency and kindness.
Overall, the Fairmont Dallas staff contributes significantly to the positive experience with their exceptional customer service, creating a welcoming and comfortable atmosphere for all guests. The combination of friendly employees and high-quality service makes this hotel a standout choice for visitors.
Guests of Fairmont Dallas have expressed concerns regarding the hotel's Wi-Fi service. A prominent criticism is that Wi-Fi access requires an additional fee, which many feel should be included in the room rate, particularly given the modern expectation for complimentary internet access. This is especially noted by international travelers and those staying in rooms priced near $300 per night. Additionally, there are mentions of having to join a membership club to gain free access, posing an inconvenience for short-term guests. Despite these critiques, no positive aspects of the Wi-Fi service were highlighted, indicating room for improvement in this area.
The Fairmont Dallas offers an inviting pool experience with its excellent gym and pool area, perfect for relaxing and enjoying views of the city. The rooftop pool area is particularly appealing, providing a large space with cool water and a well-staffed, clean environment. Guests have enjoyed the poolside service and found it a great spot to enjoy drinks. Despite its many positives, it's worth noting that the pool is not heated and has been described as cold by some with occasional concerns about the need for a repaint and clean-up. Overall, the pool and the fantastic views make it a major highlight of the hotel.
Parking at the Fairmont Dallas has been a point of contention among guests. Many mentioned that parking is not included in the room price and that the charges can be steep, albeit less expensive compared to other hotels in the area. Valet parking is the only option available and while some found it convenient, others felt it was unorganized and too pricey. The cost of parking varied with some guests noting amounts as high as $50. Despite these concerns, a positive highlight was the hotel's complimentary ride service for those traveling within a mile radius. Overall, guests feel that the parking situation could be improved, especially given the additional expense and occasional long waits.
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Location
The overall ambiance of the hotel receives positive feedback with many highlighting the clean and well-maintained public areas, friendly and welcoming staff and good food offerings including an excellent bar and Starbucks on-site. The rooftop pool area is noted as a lovely spot to unwind and views from the rooms are frequently described as amazing.
Guests appreciate the blend of modern amenities and classic style, along with practical conveniences like valet parking and a lobby gift shop. While some mention that the hotel could use some updating, the overall cleanliness and upscale atmosphere are well-regarded.
In summary, Fairmont Dallas stands out for its fantastic downtown location, accommodating staff and good facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer.
Breakfast
However, the hotel has also faced significant criticism regarding its breakfast offerings. Many guests were disappointed by the lack of complimentary breakfast and found the quality of the food lacking with some describing it as poor and not worth the cost. Complaints about minimal menu choices, long wait times for breakfast service and a subpar buffet with empty dishes were common. For a hotel that markets itself as a luxury destination, several guests expected more variety and a higher standard in their morning dining experience.
Overall, while there are positive notes, the breakfast at Fairmont Dallas appears to be an area with room for improvement, particularly in terms of variety, quality and value.
Rooms
However, the hotel seems to be in need of renovations, as many reviews mention outdated decor and maintenance issues. While some rooms impress with their tidiness and comfort, others fall short with small bathrooms, a dated feel and occasional minor inconveniences like malfunctioning air conditioning and clogged sinks. A few guests noted the lack of basic amenities, such as refrigerators and microwaves. Despite these mixed reviews, the lobby and common areas receive positive remarks, lending an upscale feel to the initial guest experience.
In summary, while staying at the Fairmont Dallas ensures excellent service and a fantastic location, the room quality can be inconsistent, ranging from impressively clean and comfortable to somewhat worn and in need of an update.
Beds
Cleanliness
Most rooms are described as clean and comfortable, although a few reviews mention that some areas could use updating. Guests appreciate the well-maintained pool area and the hotel's upscale atmosphere, which contributes to a pleasant stay. However, there were occasional issues with room amenities, such as broken irons, non-functional ice machines and minor oversights in cleaning.
Overall, Fairmont Dallas maintains a high standard of cleanliness and offers a friendly, accommodating environment in a prime location, making it a solid choice for visitors.
Staff
Many guests appreciated the proactive approach of the staff, checking in on them during their stay and assisting with logistics such as finding train schedules. The breakfast service staff and the valet team also received commendations for their efficiency and kindness.
Overall, the Fairmont Dallas staff contributes significantly to the positive experience with their exceptional customer service, creating a welcoming and comfortable atmosphere for all guests. The combination of friendly employees and high-quality service makes this hotel a standout choice for visitors.
Wi-Fi
Pool
Parking
Yes, Fairmont Dallas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Fairmont Dallas.
Yes, Fairmont Dallas welcomes dogs.
Yes, parking facilities are available at Fairmont Dallas.
Yes, Fairmont Dallas has a gym.
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