Embassy Suites by Hilton Dallas Near the Galleria
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Summary of reviewsEmbassy Suites by Hilton Dallas Near the Galleria offers an appealing and convenient stay for visitors to Dallas, particularly thanks to its prime location near the Galleria mall. Guests enjoy easy access to shopping, restaurants, and major attractions, complemented by a clean and safe environment around the hotel. One of the standout features is the breakfast, which is widely praised for its quality and variety, including a made-to-order omelet station, contributing to a satisfying start to the day.
The hotel's rooms are spacious and comfortable, providing amenities such as a convertible couch, coffee area, and fridge. While the decor and infrastructure show some signs of aging with reports of thin walls and outdated furniture, the staff's friendly and accommodating demeanor substantially enhances the guest experience. Cleanliness is a strong point, with rooms consistently noted for their high standards of maintenance and freshness. The staff, including individuals like Symone and Jordan, leave a lasting positive impression due to their professionalism and attentiveness.
Family-friendly facilities, such as the indoor pool, offer an enjoyable experience, although mixed feedback regarding temperature and maintenance occasionally arises. Some travelers express dissatisfaction with additional parking charges, highlighting a desire for clearer communication regarding these fees.
Overall, Embassy Suites by Hilton Dallas Near the Galleria impresses with its exceptional service, comfortable accommodations, and highly convenient location, making it a popular choice among visitors for a rewarding stay in Dallas.
Categories
The hotel's rooms are spacious and comfortable, providing amenities such as a convertible couch, coffee area, and fridge. While the decor and infrastructure show some signs of aging with reports of thin walls and outdated furniture, the staff's friendly and accommodating demeanor substantially enhances the guest experience. Cleanliness is a strong point, with rooms consistently noted for their high standards of maintenance and freshness. The staff, including individuals like Symone and Jordan, leave a lasting positive impression due to their professionalism and attentiveness.
Family-friendly facilities, such as the indoor pool, offer an enjoyable experience, although mixed feedback regarding temperature and maintenance occasionally arises. Some travelers express dissatisfaction with additional parking charges, highlighting a desire for clearer communication regarding these fees.
Overall, Embassy Suites by Hilton Dallas Near the Galleria impresses with its exceptional service, comfortable accommodations, and highly convenient location, making it a popular choice among visitors for a rewarding stay in Dallas.
Family Friendly Hotel
Provides spacious suites and complimentary breakfast, suitable for families. Its proximity to the Galleria Dallas offers convenient access to shopping and dining.
Hotel with Tennis Courts
This hotel offers tennis facilities for guests.
Hotel with Indoor Pool
This hotel features an indoor pool complemented by a hot tub, providing options for both swimming and relaxation. It is a popular choice for guests looking for family-friendly amenities near the Dallas Galleria.
Hotel with Heated Pool
Embassy Suites by Hilton Dallas Near the Galleria is listed as having a heated indoor pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Situated in a prime spot near the Galleria, Embassy Suites by Hilton Dallas offers travelers a highly convenient location that caters to various needs. It's only a few blocks from the mall, making it a great choice for shopping enthusiasts. The hotel also provides easy access to the freeway, ensuring smooth travels to nearby attractions, restaurants, and shopping centers. The surrounding area is noted for being safe and clean, contributing to the overall positive experience. Guests frequently commend the hotel's excellent upkeep and the friendly staff, which complements their stay. The combination of a strategic location and good value for money makes this hotel an appealing option for visitors to Dallas.
Embassy Suites by Hilton Dallas Near the Galleria offers a breakfast experience that is largely praised by its guests for its quality and variety. Many guests have described the breakfast as amazing, fantastic, and delicious, noting the freshness and abundance of options available. One of the standout features frequently highlighted is the made-to-order omelet station, which adds a personalized touch to the breakfast routine, although it can occasionally result in longer wait times during busy periods.
The breakfast area itself receives commendations for being clean and well-maintained, with attentive staff working diligently to ensure a pleasant dining experience. Guests appreciated the variety of food choices, calling it both hot and fresh, and some even described it as the best and most outstanding breakfast they have had at a hotel. While most reviews are positive, a few mentioned less satisfactory experiences, citing issues such as watery oatmeal and a lack of some desired items like meat or a pancake and waffle station.
Overall, the majority of guests seem to leave satisfied, often remarking on the substantial value added by the complimentary breakfast and the friendly service that accompanies it. The hotel's great location further enhances the appeal, complementing the breakfast experience with convenience for travelers.
Embassy Suites by Hilton Dallas Near the Galleria receives mixed reviews regarding its rooms. The rooms are generally praised for being spacious, offering plenty of space for relaxation. Guests appreciate the comfort of the beds, with some highlighting the presence of a convertible couch, a small area for coffee, and a fridge, making the rooms functional and accommodating. The facility is noted for being very clean, albeit a bit outdated, and the overall appearance upon entering the hotel is considered pleasant.
The staff is frequently commended for being friendly and accommodating, contributing to a positive experience for many guests. Additional perks such as the happy hour and breakfast are well-received, and the location of the hotel is appealing for visitors.
However, some issues have been reported with the hotel rooms. The property suffers from thin walls, leading to disturbances from neighboring rooms and lobby noise. There are reports of small bathrooms, outdated furniture, and worn-out carpets, indicating signs of aging. Some guests have encountered problems with cleanliness, musty odors, and dated appearances. The lighting in the rooms is described as dark, which might not suit everyone's preferences.
Overall, while the hotel offers spacious and comfortable accommodations, some guests might find the aged elements of the decor and infrastructure less desirable. For those prioritizing location and hospitality, it remains a viable option, but potential visitors should weigh the mixed aspects carefully.
Embassy Suites by Hilton Dallas Near the Galleria generally garners positive reviews for its cleanliness. Guests frequently note the rooms as being very clean, with many appreciating their fresh and pleasant atmosphere. The hotel's staff is regularly praised for maintaining these high standards of cleanliness and ensuring that rooms are restocked each morning. Reviewers also mention that the property is well-maintained and easy to access, further enhancing the experience. While some guests have reported issues such as mold, water pressure, and stained linens, these seem to be less common and irregular occurrences. On the whole, the hotel is lauded for its overall cleanliness and professionalism, creating a welcoming environment for its visitors.
The staff at Embassy Suites by Hilton Dallas Near the Galleria appears to consistently provide an exceptional level of service to their guests. Reviews frequently highlight the friendliness and helpfulness of the team, from the front desk personnel to the clean-up crew, creating a welcoming and supportive atmosphere. Several guests have mentioned specific staff members like Symone and Jordan, who have left a lasting impression through their professionalism, kindness, and attentiveness to guest inquiries. Overall, the staff is described as accommodating, knowledgeable about the area, and capable of efficiently resolving any issues, making the overall experience pleasant and seamless for guests. Despite one mention of a negative encounter, the predominant sentiment is overwhelmingly positive.
The pool area at Embassy Suites by Hilton Dallas Near the Galleria offers an enjoyable experience, especially for families with children. With a depth of up to four feet, it provides a safe environment that is particularly appreciated by those with younger kids. Guests have expressed their enjoyment of the amenities, often describing the pool and hot tub as desirable features. The indoor pool, when heated, adds an element of fun and relaxation to the stay. However, there have been mixed experiences regarding the pool's temperature, with some noting it to be on the colder side, and the occasional report of maintenance issues such as cleanliness and availability. Despite these challenges, the pool remains a feature many appreciate and enjoy during their visit.
Guests of Embassy Suites by Hilton Dallas Near the Galleria have expressed disappointment regarding the additional parking charges at the hotel. Many feel that paying for parking on top of their stay is unnecessary and should be a courtesy to those choosing to visit. Some guests were surprised by the parking fees, as the cost was not clearly communicated during the booking process. The charge, approximately $19.99 to $22.50, is considered excessive by several reviewers, contributing to the perception that the hotel values income from parking over guest satisfaction. Overall, travelers suggest clearer communication and reconsideration of parking charges to enhance the guest experience.
Embassy Suites by Hilton Dallas Near the Galleria consistently impresses guests with its exceptional level of service and facilities. Visitors often describe their experience as superb, noting the hotel's commitment to providing top-notch hospitality that leaves guests with a memorable visit. The accommodations are frequently rated with high scores, often achieving 9.00/10 or even five stars, reflecting the superior quality of the amenities and the well-maintained environment. The consistently exceptional reviews emphasize the hotel's dedication to excellence, making it a preferred choice for those seeking a comfortable and rewarding stay near the Galleria in Dallas.
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Location
Breakfast
The breakfast area itself receives commendations for being clean and well-maintained, with attentive staff working diligently to ensure a pleasant dining experience. Guests appreciated the variety of food choices, calling it both hot and fresh, and some even described it as the best and most outstanding breakfast they have had at a hotel. While most reviews are positive, a few mentioned less satisfactory experiences, citing issues such as watery oatmeal and a lack of some desired items like meat or a pancake and waffle station.
Overall, the majority of guests seem to leave satisfied, often remarking on the substantial value added by the complimentary breakfast and the friendly service that accompanies it. The hotel's great location further enhances the appeal, complementing the breakfast experience with convenience for travelers.
Rooms
The staff is frequently commended for being friendly and accommodating, contributing to a positive experience for many guests. Additional perks such as the happy hour and breakfast are well-received, and the location of the hotel is appealing for visitors.
However, some issues have been reported with the hotel rooms. The property suffers from thin walls, leading to disturbances from neighboring rooms and lobby noise. There are reports of small bathrooms, outdated furniture, and worn-out carpets, indicating signs of aging. Some guests have encountered problems with cleanliness, musty odors, and dated appearances. The lighting in the rooms is described as dark, which might not suit everyone's preferences.
Overall, while the hotel offers spacious and comfortable accommodations, some guests might find the aged elements of the decor and infrastructure less desirable. For those prioritizing location and hospitality, it remains a viable option, but potential visitors should weigh the mixed aspects carefully.
Cleanliness
Staff
Pool
Parking
4 Star
Yes, Embassy Suites by Hilton Dallas Near the Galleria has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Dallas Near the Galleria.
Yes, Embassy Suites by Hilton Dallas Near the Galleria welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Dallas Near the Galleria.
Yes, Embassy Suites by Hilton Dallas Near the Galleria has a gym.
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