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Summary of reviewsThe DoubleTree by Hilton Dallas Near the Galleria is consistently lauded for its prime location, exceptional service and cleanliness. Situated near key attractions, dining, shopping areas and the airport, the hotel is convenient for both business and leisure travelers. Despite its proximity to major highways, it provides a quiet and peaceful retreat, which guests highly appreciate.
The breakfast offerings receive favorable feedback for their quality and variety with many guests enjoying the comprehensive buffet and attentive service. However, some express that the breakfast should be complimentary given its perceived high cost. Nevertheless, those who experienced the breakfast generally found it to be a significant perk.
Rooms at the hotel are often described as spacious, clean and comfortable with many praising the thoughtful design and amenities. Guests appreciate the comfortable beds and the well-maintained property. Although a few reviews mention specific issues like the absence of refrigerators and microwaves, occasional maintenance concerns and some inconsistencies in room cleanliness, the overall impression is positive.
The hotel's cleanliness stands out with guests frequently noting the super clean conditions of both the rooms and common areas. The friendly and accommodating staff further enhance the welcoming atmosphere with specific employees receiving special mentions for their exceptional service.
Feedback on the pool facilities is mixed. While some guests found the pool small and inadequately maintained, others were disappointed with its occasional unavailability. The pool's location and the lack of indoor options are also points of contention.
In summary, the DoubleTree by Hilton Dallas Near the Galleria is highly regarded for its strategic location, excellent service and overall cleanliness. Although there are areas for improvement, particularly regarding breakfast costs and pool facilities, the hotel remains a preferred choice for many travelers due to its comfort and welcoming environment. Show more
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Categories
Family Friendly Hotel
Listed as a family-friendly option conveniently located near the Galleria Dallas. Provides comfortable accommodations and amenities suitable for families visiting the area.
Hotel with Free Wi-Fi
DoubleTree by Hilton Dallas Near the Galleria offers complimentary Wi-Fi. Its location and amenities are complemented by reliable internet access.
3-Star Hotel
Near the Galleria, this DoubleTree offers comfortable accommodations and signature warm cookies upon arrival. It provides a convenient location for shopping and dining.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingA TV with premium cable channels is featured in this room. Tea and coffee-making facilities are also provided.
Queen Room - Non-SmokingA TV with premium cable channels is featured in this room. Tea and coffee-making facilities are also provided.
Executive King Room - Non-SmokingA TV with premium cable channels is featured in this room. Tea and coffee-making facilities are also provided.
Executive Queen Room with Two Queen BedsA TV with premium cable channels is featured in this room. Tea and coffee-making facilities are also provided.
One-Bedroom SuiteThe suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This suite is air-conditioned and has a seating area with a flat-screen TV, a safe deposit box and heating.
Two-Bedroom King Corner Suite- Non-SmokingThe suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV, a seating area, a safe deposit box and heating.
Queen Room - Mobility and Hearing Access/Non-SmokingThe spacious double room features air conditioning, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Mobility Queen Room with Roll In Shower - Mobility AccessibleThe unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Located near key attractions and essential amenities, the DoubleTree by Hilton Dallas Near the Galleria receives high praise for its location. Guests appreciate its proximity to family event venues, downtown, shopping areas and the airport, making it incredibly convenient for various travel needs. The hotel’s easy access to the interstate and freeway ensures smooth commutes. Despite being close to major highways, the area remains quiet, providing a peaceful retreat.
Visitors highlight the convenience of nearby restaurants and stores, enhancing the overall stay experience. The property itself is noted for its cleanliness and well-maintained surroundings. Friendly staff and exceptional service further elevate the guest experience, contributing to a welcoming atmosphere.
Whether traveling for business or leisure, this hotel’s strategic location proves beneficial, offering both serenity and accessibility. Overall, the DoubleTree by Hilton Dallas Near the Galleria combines great location with excellent service, making it a preferred choice for many travelers.
Breakfast
The breakfast experience at DoubleTree by Hilton Dallas Near the Galleria generally receives favorable feedback from guests. Many praise the quality and variety, describing it as very good, amazing and excellent. A recurring highlight is the breakfast buffet which offers a great spread of hot and cold food options with some appreciating the added service of coffee refills and attentive staff. Guests who had access to free breakfast with their suite also felt it was a significant perk.
However, some guests feel that breakfast should be complimentary, especially given its cost, which is deemed pricy by several reviewers. For some, the lack of complimentary breakfast or a standard continental option was a downside with specific mentions of the $17 charge per person being steep. A minority of guests expressed disappointment with the quality, citing bland food or basic and uninspired offerings.
Despite these concerns, the positive remarks on the breakfast spread and service make it a noted feature for many visitors, even if it comes with additional cost.
Rooms
Guests staying at the DoubleTree by Hilton Dallas Near the Galleria often highlight the spaciousness and cleanliness of the rooms. Many appreciate the comfortable beds, well-maintained property and thoughtful room design, including the spacious bathrooms with separate sink areas. The lobby's aesthetic appeal and complimentary cookies receive positive mentions and the hotel's location is noted as convenient.
However, some reviews indicate issues such as the lack of a refrigerator and microwave in rooms, occasional problems with room assignments and maintenance concerns around room temperature. A few guests were disappointed with the cleanliness of certain areas, pointing out signs of superficial cleaning and dated furniture. Additionally, some rooms were perceived as small and inadequately lit. Despite these drawbacks, many found the rooms met their expectations in terms of comfort and cleanliness.
Beds
Visitors to 'DoubleTree by Hilton Dallas Near the Galleria' have mixed feelings about the beds. Many guests praise the comfort level, frequently noting that the beds and pillows are very comfortable, often describing them as comfy or very comfortable. However, there are a few dissenting opinions with some finding the beds too hard or uncomfortable. A handful of reviews mention issues with the pillows being too soft or even having one that was super squishy. Despite these occasional criticisms, the general consensus leans towards a positive experience regarding the bed comfort at this hotel. Additionally, the consistent cleanliness and friendly staff further enhance the overall stay for most guests.
Cleanliness
The DoubleTree by Hilton Dallas Near the Galleria receives high marks for its impressive cleanliness and well-maintained facilities. Guest reviews frequently highlight the property's cleanliness, noting that both the building and rooms are super clean inside and out. Visitors appreciated the clean and spacious accommodations, as well as the inviting and cozy atmosphere. The hotel's cleanliness is reinforced by consistently positive remarks about the cleanliness of the rooms and overall property, where everything is described as well-kept and up to par.
Beyond just being clean, the hotel also garners praise for its beautiful and comfortable environment, creating a pleasant experience for guests. The staff is recognized for being friendly and accommodating, contributing to the hotel's welcoming atmosphere. While there are mentions of minor cosmetic issues and some inconsistency regarding the pool's availability, the overwhelmingly positive feedback places the emphasis on a clean and enjoyable stay.
Staff
At DoubleTree by Hilton Dallas Near the Galleria, the staff consistently receive high praise from guests. The reviews highlight the staff's kindness, attentiveness and excellent customer service. Numerous guests mentioned that the staff were friendly, accommodating and went out of their way to ensure a pleasant stay. Specific employees like Renee at the front desk and Ryan the bartender were singled out for being particularly amazing. Management was also noted for their excellent service. Overall, the staff at this hotel create a welcoming and helpful environment that leaves a lasting positive impression on guests.
Pool
The pool situation at DoubleTree by Hilton Dallas Near the Galleria has generated mixed feedback. While some guests found the pool to be small and neglected, suggesting that it could benefit from better maintenance, others mentioned that the pool is located outdoors. Unfortunately, there were also instances when the pool was either closed or not operational, disappointing some visitors who specifically chose this hotel for its swimming amenities. The pool is described as somewhat hidden with no real tables to sit at and some guests would have preferred an indoor pool option. Overall, there are areas for improvement in the pool facilities to meet guests' expectations.
Yes, DoubleTree by Hilton Dallas Near the Galleria has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Dallas Near the Galleria.
Yes, DoubleTree by Hilton Dallas Near the Galleria welcomes dogs.
No, parking facilities aren't available at DoubleTree by Hilton Dallas Near the Galleria.
Yes, DoubleTree by Hilton Dallas Near the Galleria has a gym.