AC Hotel By Marriott Dallas By The Galleria

Dallas 32.92874200, -96.81705000 , 5460 James Temple Drive (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe AC Hotel By Marriott Dallas By The Galleria garners strong positive reviews for several standout features, most notably its location, cleanliness, rooms and staff.

Guests consistently praise the hotel's excellent location, directly across from the upscale Galleria Mall, renowned for its shopping and dining options. The ease of access from the highway further enhances its appeal, making it a convenient and practical choice for travelers. In addition to its prime location, the hotel's modern decor, large, clean and comfortable rooms and an elegant atmosphere contribute to a luxurious stay. Parking is another noted advantage, offering practicality despite some concerns about fees.

Cleanliness is a hallmark of the AC Hotel with visitors frequently commending the well-maintained, quiet and sophisticated environment that extends to both rooms and public areas, including the gym. The property exudes modernity and offers a high standard of comfort and security, further enriched by a friendly and helpful staff. Guests particularly appreciate the accommodating and polite front desk team, often mentioned by name, adding a personal touch to their positive experiences.

The hotel's rooms continue the trend of high praise, noted for their spaciousness, contemporary design and overall comfort. Cleanliness and modern amenities like SMART TVs contribute to an attractive, cozy environment, solidifying guest satisfaction.

In the area of breakfast, while many find it to be a pleasant experience in a clean and friendly setting, some suggest there is room for improvement regarding variety and price. Adjustments to cater to diverse tastes without excessive charges may enhance guest expectations.

Parking, while generally convenient with its direct access, has received mixed feedback. Issues such as crowded spaces and additional fees are noted, but overall, it remains a manageable aspect for most visitors.

In summary, the AC Hotel By Marriott Dallas By The Galleria is highly favored for its strategic location, top-notch cleanliness, modern and comfortable rooms and exceptional staff service, making it a popular choice among travelers despite minor areas for improvement.
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Hotel with EV Charging Stations
This hotel provides EV charging stations. It offers modern accommodations and is conveniently located near the Galleria.

Hotel with Outdoor Pool
AC Hotel By Marriott Dallas By The Galleria is mentioned as offering day passes for its pool.

Hotel with Heated Pool
Located within the chic confines of the AC Hotel By Marriott Dallas By The Galleria, a heated outdoor pool invites guests to immerse in relaxation. This inviting feature offers a year-round retreat from the busy city life, providing a tranquil corner in this urban setting. The pool has been thoughtfully designed to offer comfort, making it a must-visit spot for guests seeking a refreshing respite.

Further enhancing the experience, towels are readily available for guests, reflecting the hotel's commitment to seamless service. This convenience allows guests to fully enjoy the soothing warmth of the heated pool without a worry. With its calming waters and thoughtful amenities, the outdoor pool at the AC Hotel By Marriott Dallas By The Galleria indeed serves as a refreshing haven amidst the city's vibrant rhythm.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
King Room with Sofa Bed This room has air conditioning and a flat-screen TV.

Queen Room with Two Queen Beds Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

King Room with Sofa Bed - Pool View Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

2 Queen Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Guest room, King, Sofa bed, City view Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

King Room with Sofa Bed and Adapted Tub - Mobility Accessible The unit has 2 beds.

King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible The unit has 2 beds.

King Room with Sofa Bed and Roll-in Shower - Mobility Accessible The unit offers 2 beds.

King Room with Sofa Bed - Hearing Accessible The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
The 'AC Hotel By Marriott Dallas By The Galleria' receives high praise for its excellent location with numerous guests highlighting its proximity to the Galleria Mall, an upscale shopping destination with many dining options. Visitors appreciate the convenience of being directly across the street or within walking distance from the mall, making it an ideal spot for both shopping and dining. The hotel's location offers easy access, being right off the highway, which guests found convenient and practical for travel. Aside from the prime location, guests also commend the hotel's cleanliness, modern decor and elegant atmosphere. The rooms are described as large, clean and comfortable, contributing to a luxurious stay. Parking at the hotel was also noted as advantageous. Overall, the combination of a fantastic location with high-quality accommodations makes it a popular choice for travelers.

Breakfast
The breakfast experience at AC Hotel By Marriott Dallas By The Galleria seems to be a mixed bag based on guest reviews. Many guests appreciated the pleasant environment and found the breakfast to be good with some highlighting its authenticity to European style. Cleanliness and friendly staff also received positive mentions.

However, certain areas for improvement were highlighted. The lack of variety was a common concern with the same items being served every day. Some guests felt more options should be offered, suggesting additions like pastries and cold cuts. Pricing was another point of contention; several guests remarked that the breakfast was too expensive for what it offered with some noting discrepancies in the cost listed on Booking.com and the actual charge at the hotel.

Overall, while the breakfast was satisfactory for many, there is room for enhancement to meet guests' expectations fully.

Rooms
The rooms at AC Hotel By Marriott Dallas By The Galleria receive high praise for their cleanliness, modern design and spaciousness. Guests frequently note the well-serviced nature and attractive appearance of the rooms, highlighting their contemporary and functional setup. The comfort provided by the rooms, specifically the comfortable beds and pleasant ambiance, contributes to a high level of guest satisfaction. Amenities such as SMART TVs add to the overall positive experience. While a few reviews mention that the rooms have a sterile feel, the majority appreciate the updated, super clean and cozy environment that the hotel offers. Overall, the hotel rooms are described as large, beautiful and modern, providing a high standard of comfort and convenience.

Cleanliness
The AC Hotel By Marriott Dallas By The Galleria consistently impresses guests with its high standards of cleanliness and modern amenities. Visitors frequently note that the property is clean, quiet and well-maintained, contributing to an overall sense of comfort and security. The hotel exudes modernity and sophistication with some describing it as very clean and fancy. Guests appreciate that the rooms and public areas, including the gym, are always nice and clean. While there were minor complaints about the pool area's cleanliness and some bathrooms not meeting expectations, the general consensus is that the cleanliness of the hotel is top-notch. The pleasant atmosphere is complemented by a friendly and helpful staff, further enhancing the positive experience.

Staff
The staff at AC Hotel By Marriott Dallas By The Galleria consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the friendly and welcoming demeanor of the staff, often noting their attentiveness and politeness. Specific mentions of staff members like Kaelin and Paul indicate that the hotel hires exceptional individuals who leave lasting impressions on visitors. The front desk staff is particularly commended for their quick and accommodating responses to any issues, including offering room changes when necessary. Overall, the staff's consistent smiles and excellent service play a significant role in enhancing the guest experience.

Parking
At the AC Hotel By Marriott Dallas By The Galleria, guests have shared a mixed bag of experiences regarding parking. The convenience of a connected parking garage that provides direct access to the building has been highlighted as a major positive, making it easy to get in and out of the hotel. Some guests faced challenges such as crowded spaces at certain times and the lack of complimentary parking was a common point of contention. The additional daily parking fee, often considered excessive and not always disclosed upfront, has also been a recurrent theme. Despite these drawbacks, the parking situation appears manageable for most visitors.


Yes, AC Hotel By Marriott Dallas By The Galleria has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at AC Hotel By Marriott Dallas By The Galleria.

No, AC Hotel By Marriott Dallas By The Galleria doesn't allow dogs.

Yes, parking facilities are available at AC Hotel By Marriott Dallas By The Galleria.

Yes, AC Hotel By Marriott Dallas By The Galleria has a gym.

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