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Summary of reviewsMontenero Resort & Spa is widely recognized for its idyllic location, offering guests a perfect retreat with breathtaking views of the High Tatras and immediate access to the Koziniec ski slope. The serene and family-friendly atmosphere provides a mix of tranquility and recreational activities, with easy access to nearby attractions like Zakopane. Guests appreciate the clean rooms and friendly, attentive service that contribute to a relaxing stay.
The breakfast experience is largely praised for its excellent variety and quality, presenting a rich selection of delicious dishes against a backdrop of picturesque mountain views. Dinner also receives positive feedback for its quality, though the lack of lunch services necessitates dining out for midday meals. The rooms are noted for their cleanliness and spaciousness, with comfortably furnished accommodations largely meeting guest expectations, despite occasional calls for better maintenance and updates.
The resort's cleanliness, particularly of the rooms and restaurant, is generally well-received, though some areas like the pool and occasional maintenance issues indicate room for improvement. The staff at Montenero Resort & Spa is commended for their exceptional hospitality and dedication, enhancing the overall guest experience with their friendly and helpful demeanor. The proactive and attentive nature of the staff, including the engaging presence of the owners, ensures guests feel well cared for.
The spa experience at the resort is limited, with some facilities often out of service, leading to guest disappointment. Similarly, while the outdoor swimming pool is visually appealing, the cold water and limited amenities detract from its potential enjoyment. On a more positive note, the resort offers convenient and spacious parking facilities, appreciated by guests for their accessibility and free availability.
Overall, Montenero Resort & Spa impresses with its stunning location, quality breakfasts, and hospitable staff, although there are areas such as spa amenities and bedding comfort that could benefit from enhancements to fully meet guest expectations. Show more
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Categories
Resort with Parking
Free parking is provided at this resort. The availability of on-site parking adds to the convenience for guests traveling by car.
Resort with Outdoor Pool
The resort offers a seasonal outdoor pool, as well as a children's pool, making it suitable for families. Additional amenities include a sauna and an outdoor tennis court.
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Accessible Resort
Room Types
Double or Twin Room with Mountain ViewA bright classic room with an LCD TV and a bathroom. A double bed consists of 2 single beds joined together.
Family Room with Mountain ViewIt consists of two bedrooms, a bathroom and a balcony. It features slanted ceilings. A double bed consists of 2 single beds joined together.
Apartment with Mountain ViewA double bed consists of 2 single beds joined together.
Quadruple Room with Mountain ViewA double bed consists of 2 single beds joined together.
Standard Double or Twin RoomThe twin/double room offers a wardrobe and heating, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Quadruple RoomThe quadruple room offers a wardrobe and heating, as well as a private bathroom featuring a hairdryer. The unit offers 4 beds.
Family StudioThe studio offers a wardrobe, heating, as well as a private bathroom featuring a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a picturesque setting, Montenero Resort & Spa is ideally positioned for those eager to immerse themselves in the natural beauty and outdoor activities the area offers. With its close proximity to the Koziniec ski slope, it serves as a prime base for skiers, ensuring hassle-free access to the lifts and slopes. The hotel boasts stunning panoramic views of the High Tatras, making it a desirable retreat for mountain lovers. Guests rave about the serene and peaceful surroundings, which provide a much-needed escape from city life. The tranquil atmosphere is complemented by clean rooms and friendly, attentive service, enhancing the overall experience. The location is family-friendly as well as perfect for couples, offering various recreational amenities such as table tennis and billiards. While the hotel's environment is generally pleasant, access to nearby Zakopane ensures that guests can conveniently enjoy a mix of seclusion and local attractions. Indulging in a delicious breakfast while taking in the breathtaking mountain vistas creates an unforgettable start to each day at this superbly situated resort.
Breakfast
Montenero Resort&Spa in the heart of a scenic location offers a breakfast experience that's largely celebrated by guests for its excellence and diversity. Numerous patrons commend the breakfast for its rich selection and the abundance of tasty dishes available, describing it as delicious and irresistible. Freshness and variety are frequently highlighted, with a buffet-style presentation that includes, at minimum, one hot dish. While a small percentage found the breakfast offerings to be average or monotonous, the majority appreciate the consistent high quality and abundant options. A few reviews mention some room for improvement, like the timeliness of service or a broader selection of desserts. However, the overall consensus leans towards satisfaction, with many commending the nutritious and elegantly presented meals. The delightful breakfast experience is accentuated by picturesque views of the surrounding mountains, enhancing the overall dining experience at Montenero Resort&Spa.
Dinner
Montenero Resort&Spa offers a dining experience that guests frequently praise for its quality and variety, particularly during breakfast and dinner. Breakfasts at the hotel are highlighted for their good selection, and dinners are described as delicious and varied, providing a pleasant culinary experience. Guests appreciate that dinner is included in the price, albeit noting the lack of choice for evening meals. However, it's important to point out that the availability is limited to breakfast and dinner, as the restaurant does not serve lunch. For those seeking lunch options, guests should be prepared to explore local eateries, as the hotel does not have a café or provide lunch services, making it necessary to have a car to find dining options outside the resort. Despite these limitations, the overall impression of the food provided is positive, with emphasis on the varied and quality meals served during breakfast and dinner hours.
Rooms
At Montenero Resort & Spa, guests frequently highlight the cleanliness and spaciousness of the rooms as key attributes. Many appreciate the comfortably furnished accommodations, describing them as meeting expectations with well-equipped amenities, including some rooms offering a refrigerator and kettle. Several guests noted the comfortable beds and were pleased with the overall cleanliness of both the rooms and bathrooms.
However, some areas for improvement were pointed out, such as the need for better maintenance, minor renovations, and refreshing updates in certain areas. While the general room sizes are spacious, there were occasional mentions of smaller rooms, some without balconies, and insufficient lighting. Despite these concerns, many found the accommodations suited for a pleasant stay, though certain aspects like room allocation and specific features could occasionally vary from expectations.
Beds
Montenero Resort&Spa offers bedding that receives mixed feedback from its guests. Many reviews highlight the comfort of the beds, suggesting that a good night's sleep is possible for some visitors. However, there are also frequent mentions of beds being creaky, with issues such as squeaking and discomfort reported by several guests. Some guests encountered mattresses that were either too soft or prone to slipping apart, impacting their overall comfort. In addition, though less commonly mentioned, some guests found the conditions of the bedding less than satisfactory, with reports of dirty sheets marked by spots from flies. While comfort is achievable, the overall guest experience with the beds varies.
Cleanliness
Montenero Resort & Spa offers spacious and nicely decorated rooms that many guests find clean and comfortable, with some expressing delight with their overall stay. Positive notes frequently mention the cleanliness of the rooms and the restaurant, highlighting how they contribute to a pleasant and welcoming environment. However, the hotel's maintenance could benefit from more attention, as some reviews point to issues such as stained bedding, dirty mirrors, and mold in the bathrooms. While some guests appreciated the clean bathrooms and rooms, others found areas like the pool and balconies lacking in cleanliness. The overall impression suggests that while the hotel has strong potential due to its size and decor, consistent and thorough cleaning practices would enhance the guest experience significantly.
Staff
Montenero Resort&Spa has gained a reputation for its exceptional hospitality, with numerous guests praising the dedication and warmth of the staff. Visitors frequently encounter friendly and helpful personnel who consistently ensure a high level of service throughout their stay. Whether it's the staff continuously replenishing the buffet or accommodating guests' needs with a smile, the team delivers pleasant and attentive service, enhancing the overall experience.
Notably, the hotel's owners are described as professional and remarkably attentive to guest well-being, contributing to the welcoming atmosphere. Their commitment to personal service is evident, creating an amiable environment where guests feel truly taken care of. Mr. Wladyslaw, in particular, stands out for his dedication to providing personalized service, ensuring each guest's needs are met with care and attention.
The staff's willingness to address concerns, such as commenting on hot water issues, further demonstrates their proactive and accommodating approach. Their consistent friendliness and readiness to help make for a comforting and enjoyable stay. Amidst the professional service and warm interactions, the resort's setting also offers exceptional views, adding to the overall charm of Montenero Resort&Spa.
Spa
Montenero Resort&Spa presents itself as a retreat for relaxation with its spa offerings, yet guest experiences reveal some limitations. Visitors find the spa facilities frequently out of service, including the sauna and jacuzzis, leading to an overall disappointment. Although the swimming pool is operational, it does not meet expectations, described as cold and lacking in enticing features such as heating or lighting. The promise of a complete spa experience falters due to inconsistent amenities, leaving guests with fewer options for unwinding. The overall condition of certain aspects, including worn-out items like pillows, signifies a need for maintenance and improvement to fully deliver on its luxurious promise.
Pool
At Montenero Resort & Spa, visitors can experience the captivating view of a mountain panorama from their rooms, enhancing the overall ambiance of their stay. The resort features a large outdoor swimming pool that provides ample space for relaxation and further complements the stunning natural scenery. However, guests have noted that the pool's water tends to be quite cold, which might not be suitable for those looking to enjoy a swim. The resort offers facilities like a sauna, contributing to the wellness experience, though the pool itself seems to require some attention and maintenance. A few reviews remark on the lack of loungers and chairs by the pool, which can limit comfort for those wishing to linger poolside. Overall, while the pool has great potential and aesthetic appeal, it may benefit from enhancements to improve guest satisfaction further.
Parking
Montenero Resort&Spa generally receives positive feedback regarding its parking facilities, which are described as spacious and ample with the added benefit of being free. Guests appreciate that parking is conveniently available next to the hotel, making accessibility straightforward upon arrival. While some visitors mention that the parking area can be a bit small, it seems that finding a spot is typically not an issue. However, it's worth noting that there are occasional challenges later in the evening when it comes to locating an available space. Additionally, guests recommend being equipped with navigation tools, as access to the hotel can be tricky without clear signage along the road. For drivers of larger vehicles, the driveway might present slight difficulties, particularly at night. There is also a suggestion for the addition of an outdoor socket in the parking area. Overall, the parking amenities at Montenero Resort&Spa are well-received, providing comfort and convenience for travelers.
Yes, Montenero Resort&Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Montenero Resort&Spa.
Yes, Montenero Resort&Spa welcomes dogs.
Yes, parking facilities are available at Montenero Resort&Spa.