DoubleTree by Hilton Putrajaya Lakeside presents an inviting blend of tranquility and convenience, nestled beside the picturesque Putrajaya Lake. Guests consistently praise the serene lakeside location, beautiful architecture and lush green surroundings, which provide a resort-like escape just 25 to 30 minutes from the airport. The spacious and classy design, coupled with ample trees and nature, enhances its peaceful ambiance, making it an ideal retreat for both family vacations and business travelers.
The hotel’s breakfast offerings are a highlight, featuring a diverse and delicious spread that caters to various dietary preferences. Positive reviews commend the expansive variety, quality of food and helpful staff, which together create a superb dining experience. Dinner services, particularly at the Makan Kitchen, are also well-received for their excellent variety and superb taste, despite occasional criticisms about the price and specific dishes.
Guests are highly appreciative of the hotel’s rooms, which are often described as clean, comfortable and well-maintained. The modern decor and spacious layouts, especially the executive and family rooms, receive frequent praise. Although some minor maintenance issues are noted, the overall sentiment emphasizes the comfort and enjoyment of the accommodations.
Cleanliness across the hotel generally receives favorable feedback with many guests acknowledging the tidy rooms and pleasant environment. However, there are some reports of maintenance lapses, such as unclean bathrooms and occasional moldy smells, which indicate areas needing improvement.
The staff at DoubleTree by Hilton Putrajaya Lakeside are widely celebrated for their exceptional friendliness, helpfulness and professionalism. Many guests highlight the warm and accommodating nature of the staff, enhancing the overall guest experience through attentive service and positive interactions.
Wi-Fi service, while fast and reliable in certain areas, is criticized for not being complimentary in all rooms, which can be an inconvenience. The necessity to be a Hilton Honors member for free access and the occasional weak connections also detract from the otherwise modern amenities.
The gym receives positive remarks for being well-equipped and clean, adding to the hotel's array of good facilities. Meanwhile, the multiple swimming pools, including engaging splash pools for kids and an infinity pool, are frequently commended for their variety and enjoyable atmosphere, despite some needing better maintenance.
Parking is convenient in terms of space and security, though the lack of complimentary parking is a common grievance. The additional charges and the need for ticket validation add complexity to the otherwise ample parking arrangements.
Overall, DoubleTree by Hilton Putrajaya Lakeside is highly recommended for its peaceful location, excellent facilities and high-class ambiance, providing a delightful experience for both leisure and business guests. Despite minor issues, the hotel's many strengths, including its inviting pool areas, comfortable rooms, delicious dining options and outstanding staff, ensure a pleasant and memorable stay.
Dorsett Putrajaya enjoys a highly praised strategic location in the heart of Putrajaya, offering convenient access to various notable attractions and facilities. Its vicinity to major government buildings, Masjid Besi (Iron Mosque) and Putrajaya Lake makes it ideal for both leisure and business travelers. Guests particularly appreciate the lively nearby food truck area and the Ramadhan bazaar, ensuring easy access to diverse and tasty meals. With easy access to public transportation and scenic walks by the lake, the hotel's location stands out as a significant advantage.
The breakfast at Dorsett Putrajaya receives positive feedback, praised for its variety and quality, described as delicious and satisfying with a wide selection of local and international dishes. The live baking station and warm croissants are guest favorites. Despite occasional criticisms regarding price and food quality, the breakfast is largely seen as a highlight of the stay.
For dinner, the hotel offers a variety of dining options that are well-regarded. The dinner buffet and on-site restaurant serve tasty meals at reasonable prices. Food trucks nearby provide additional convenient dining choices. Although there are rare complaints about food quality, the overall dining experience is positive.
Guest feedback on the rooms highlights their spaciousness, comfort and cleanliness. Many appreciate the functional amenities and pleasant views, particularly from rooms facing the lake. The hotel's attention to Muslim travelers, providing essentials like sajadah and Quran, is also noted. However, some guests mention maintenance issues and occasional cleanliness concerns.
Cleanliness generally receives positive feedback with many guests praising the clean rooms, bathrooms and pool areas. However, there are areas needing improvement, including corridor hygiene and more thorough cleaning practices to address issues like bugs and unpleasant odors.
The hotel's staff are frequently commended for their friendliness and professionalism. The majority of guests find the service warm and efficient with specific mentions of staff going above and beyond. Nevertheless, there are inconsistencies with occasional reports of poor responsiveness and unfriendly behavior.
WiFi at Dorsett Putrajaya has mixed reviews. While some guests find the connectivity reliable, others face frequent disconnections and poor service, impacting the overall experience. The availability of a Coway water dispenser on each floor is a noted convenience.
The gym is maintained well but described as small and limited in equipment. Guests suggest improvements such as providing small towels and ensuring consistent access to the facility.
The pool area offers stunning views and clean facilities, enjoyed especially during sunset. Though there are maintenance concerns and dissatisfaction with usage restrictions, many guests, especially children, find the pool a significant attraction.
Parking is free, but guests face challenges due to its limited and cramped nature. The basement parking has tight turns and is sometimes dirty and access from the parking area to the hotel lobby is inconvenient. Improving the parking infrastructure is necessary.
Overall, Dorsett Putrajaya is a well-rounded hotel offering an excellent location, comfortable rooms and a generally positive dining experience, making it a recommended choice for visitors to Putrajaya.
PULSE GRANDE Hotel Putrajaya, situated amidst stunning green surroundings and strategically located near key landmarks and shopping hubs, provides a serene and accessible base for exploring Putrajaya. With its elevated position offering breathtaking views, guests find it an ideal escape from Kuala Lumpur's bustling city life. The hotel's spacious and clean rooms, adorned with Bali-style outdoor decorations and the lush gardens enhance the overall tranquility.
Guests have varying opinions about the hotel's breakfast and dinner offerings. Many commend the breakfast buffet for its wide variety and delicious taste, particularly the Asian options like nasi lemak and chicken curry. However, some visitors point out the limited variety and occasional lapses in taste and presentation. Dinner experiences are similarly mixed with praise for specific dishes and the candlelight dinner setup, but critiques about limited options and slow service.
The hotel rooms are generally noted for their spaciousness, comfort and cleanliness with luxurious touches and great views. Issues with some rooms being outdated and cleanliness concerns are mentioned but do not overshadow the overall positive feedback on room comfort.
Cleanliness gets mixed reviews with numerous guests praising the hotel's fragrant and clean environment, while others report issues such as dirty bathtubs, dusty rooms and lack of thorough maintenance in specific areas.
The hotel's staff receive overwhelmingly positive reviews for their friendliness, helpfulness and professional service, which significantly enhances the guest experience. Despite occasional isolated incidents of unprofessional behavior, the majority of interactions reflect high levels of satisfaction.
Wi-Fi at the hotel generally meets expectations with good connectivity, although some guests experience slow speeds and difficulties in certain areas of the hotel. The pool area is well-loved for its cleanliness, stunning views and safety measures, making it a great spot for relaxation and enjoyment despite minor concerns about accessibility and safety for children.
Parking at the hotel presents some challenges due to its distance from the lobby and limited spaces during peak times. However, the reliable buggy service provided by the hotel mitigates this inconvenience.
PULSE GRANDE Hotel Putrajaya proves to be an excellent retreat for families with a variety of activities and amenities tailored for children, including a kids' club, playground and pool. The welcoming staff and family-friendly environment make it a favorable choice for family vacations.
Beds receive mixed feedback with many guests finding them exceptionally comfortable and spacious, while some note issues with cleanliness and maintenance.
Overall, PULSE GRANDE Hotel Putrajaya is a highly recommended choice for both leisure and business travelers seeking a serene, comfortable and strategically located stay in Putrajaya.