Citadines DPulze Cyberjaya
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Summary of reviewsCitadines DPulze Cyberjaya is celebrated for its prime location, strategically positioned in the heart of Cyberjaya and directly connected to the DPulze Shopping Mall. This seamless integration offers guests unrivaled convenience with immediate access to a plethora of restaurants, shops, supermarkets and entertainment options, making it an ideal choice for both leisure and business travelers. Additionally, its proximity to key industrial areas, Putrajaya and the airport enhances its appeal.
The rooms at the hotel are frequently praised for their spaciousness and comfort, featuring living and dining areas equipped with full kitchenettes and appliances such as washers, dryers, fridges and microwaves. These amenities make it especially suitable for families and guests planning longer stays. Guests appreciate the clean, modern interior designs, which create a cozy and welcoming ambiance.
Staff at Citadines DPulze Cyberjaya are commended for their exceptional service, friendliness and professionalism. Many guests describe their interactions with the staff as warm and welcoming, noting the team's readiness to help and prompt responses to requests. Specific individuals are often highlighted for their cheerful and helpful attitudes, contributing significantly to the overall positive experience of guests.
The hotel's connection to a shopping mall adds further convenience, providing accessible dining and shopping options directly. This combined with the affordability and practicality of the flat-rate parking—despite initial navigation challenges—contributes to a hassle-free stay.
While the cleanliness of the hotel receives mixed reviews, many guests do highlight the well-maintained facilities and the spotless condition of the living areas and bathrooms. However, there are noted inconsistencies in housekeeping with complaints about dusty floors, dirty carpets and occasional sightings of pests.
The fitness center and rooftop pool are notable features of the hotel, providing guests with good gym equipment and beautiful pool views. However, the gym’s occasional closures and maintenance issues, as well as the need to book pool time in advance, are areas that could be improved.
WiFi accessibility at the hotel generally receives positive reviews for its speed and stability, though some guests report occasional connectivity issues. The beds are widely recognized for their comfort, but some guests mention problems with pillow softness and cleanliness.
In conclusion, Citadines DPulze Cyberjaya offers a blend of comfort, convenience and good service, making it a solid choice for a variety of guests. However, addressing certain areas such as breakfast variety, consistent room maintenance and clearer parking and accessibility signage could further enhance the overall guest experience.
Categories
The rooms at the hotel are frequently praised for their spaciousness and comfort, featuring living and dining areas equipped with full kitchenettes and appliances such as washers, dryers, fridges and microwaves. These amenities make it especially suitable for families and guests planning longer stays. Guests appreciate the clean, modern interior designs, which create a cozy and welcoming ambiance.
Staff at Citadines DPulze Cyberjaya are commended for their exceptional service, friendliness and professionalism. Many guests describe their interactions with the staff as warm and welcoming, noting the team's readiness to help and prompt responses to requests. Specific individuals are often highlighted for their cheerful and helpful attitudes, contributing significantly to the overall positive experience of guests.
The hotel's connection to a shopping mall adds further convenience, providing accessible dining and shopping options directly. This combined with the affordability and practicality of the flat-rate parking—despite initial navigation challenges—contributes to a hassle-free stay.
While the cleanliness of the hotel receives mixed reviews, many guests do highlight the well-maintained facilities and the spotless condition of the living areas and bathrooms. However, there are noted inconsistencies in housekeeping with complaints about dusty floors, dirty carpets and occasional sightings of pests.
The fitness center and rooftop pool are notable features of the hotel, providing guests with good gym equipment and beautiful pool views. However, the gym’s occasional closures and maintenance issues, as well as the need to book pool time in advance, are areas that could be improved.
WiFi accessibility at the hotel generally receives positive reviews for its speed and stability, though some guests report occasional connectivity issues. The beds are widely recognized for their comfort, but some guests mention problems with pillow softness and cleanliness.
In conclusion, Citadines DPulze Cyberjaya offers a blend of comfort, convenience and good service, making it a solid choice for a variety of guests. However, addressing certain areas such as breakfast variety, consistent room maintenance and clearer parking and accessibility signage could further enhance the overall guest experience.
Dog Friendly Aparthotel
This aparthotel welcomes two pets under 10 kg and cats. It provides sleeping mats, pet towels, and bowls. Vaccination records are required, and aggressive pets are not permitted, ensuring a safe environment for all guests and their companions.
Aparthotel with Swimming Pool
This aparthotel features an outdoor pool and a health club. It also offers modern, luxurious accommodations with free WiFi, making it suitable for both leisure and business travelers.
Rooftop Pool Panoramic View Pool Outdoor Pool
Aparthotel with Free Wi-Fi
This aparthotel offers modern and luxurious accommodations with free Wi-Fi access in all guestrooms. It is well-regarded for its design and considerate room features, making it a top choice for both business and leisure travelers seeking reliable internet connectivity.
Accessible Aparthotel
This aparthotel offers a range of accessibility features including being wheelchair friendly with ramps, no door sills or thresholds, and an accessible lift. It also provides accessible toilets, accessible showers, accessible vanities, and lowered view ports in doors. Accessible parking is available, and wheelchairs can be provided upon early request.
Aparthotel with Gym
This aparthotel includes a fitness centre, providing guests with convenient access to exercise equipment. The units also have kitchen facilities for extended stays.
4-Star Aparthotel
This 4-star aparthotel is praised for its sleek design, modern amenities, and convenient location next to DPulze Mall. It offers well-appointed rooms, complimentary WiFi, a rooftop infinity pool, a fitness center, and excellent service.
Aparthotel with Outdoor Pool
Citadines DPulze Cyberjaya offers a year-round outdoor swimming pool and is connected to a shopping center, providing convenience and recreation. The pool area is described as large and awesome by guests.
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Panoramic View Pool
Aparthotel with Rooftop Pool
Guest Reviews
Situated in the heart of Cyberjaya, Citadines DPulze Cyberjaya boasts an exceptionally convenient location, seamlessly integrated with the DPulze Shopping Mall. This strategic positioning offers guests unparalleled access to a variety of amenities, including numerous restaurants, shops, supermarkets and entertainment options. The hotel's direct connection to the mall allows for easy shopping and dining experiences right at your doorstep, making it a hassle-free choice for both leisure and business travelers. Additionally, its close proximity to key industrial areas, Putrajaya and the airport further enhances its appeal. The location is praised for being central and quiet, allowing for a comfortable and accessible stay.
Breakfast at Citadines DPulze Cyberjaya has garnered varied opinions from guests with a notable number expressing concerns and areas needing improvement. The breakfast is typically simple and delivered in a box to guests' rooms, which some found unsatisfactory. A common complaint is the lack of variety and proper presentation, as breakfasts often include basic items like fried rice, fried noodles or spaghetti with no buffet option available. Some guests also experienced issues such as receiving the wrong meal, late delivery and occasional quality mishaps like food being cold or tasteless.
However, a few positive remarks are made about the convenience and taste of the provided meals, though these are in the minority. On the whole, guests felt that breakfast offerings could be significantly enhanced, suggesting improvements like healthier options, better coffee and more culturally relevant meals such as nasi lemak with hot teh tarik. Additionally, a clearer communication system regarding breakfast orders could help in managing expectations and reducing disappointments. Overall, while the provided breakfast is basic and convenient, there's considerable room for enhancement to meet guest expectations better.
At Citadines DPulze Cyberjaya, guest experiences of the rooms highlight a blend of positives and areas for improvement. Many guests appreciate the spaciousness and comfort, often noting the generous size of the rooms which comfortably host families, featuring amenities such as living and dining areas. The inclusion of kitchen facilities with full kitchenettes, which come with appliances like washers, dryers, fridges, microwaves and basic cooking equipment, is frequently mentioned as a standout feature, perfect for longer stays.
The clean and modern interior designs create a cozy and welcoming ambiance, benefiting guests looking for both convenience and homeliness. Guests consistently find the rooms to be comfortable, boasting a comfortable bed and often a large, cozy sofa. When it comes to cleanliness, many rooms are praised for being very neat and fresh with all necessary amenities thoughtfully provided.
However, some reviews suggest variability in room cleanliness and maintenance. Issues such as dust and dirt under furnishings, worn-out carpets and musty smells have been reported. Instances of unclean rooms, including specific complaints about dusty environments and the presence of pests, suggest that housekeeping standards can sometimes be inconsistent. Additionally, minor maintenance issues such as clogged toilets, leaky air conditioning units and loose fittings have also been highlighted.
The connection to a shopping mall adds to the location’s convenience, offering easy access to eateries and shopping, which many guests find beneficial.
In conclusion, while Citadines DPulze Cyberjaya offers spacious and well-equipped rooms suitable for families and longer stays, attention to consistent cleanliness and maintenance could enhance the overall guest experience.
The reviews for Citadines DPulze Cyberjaya highlight a variety of sentiments about their beds and bedding with a notable emphasis on both comfort and cleanliness. Many guests appreciated the comfortable beds and soft, high-quality bed linens, specifically praising the fresh and cozy bed sheets and comforters. However, there are also frequent mentions of issues regarding pillows with several guests finding them too soft, flat or in need of replacement. The cleanliness of the bedding also came up as a recurrent concern with some guests noting stains and a musty smell on bed sheets and pillowcases. Room cleanliness and maintenance seemed inconsistent, as a few guests mentioned dirty or outdated linens and observed dust and dirt under the beds. Despite the mixed reviews on pillows and cleanliness, the comfort of the beds themselves was generally acknowledged in a positive light. However, addressing the concerns about pillows and ensuring cleaner, well-maintained bedding could enhance the overall guest experience.
The cleanliness of Citadines DPulze Cyberjaya has received mixed reviews from guests, reflecting both positive and negative aspects.
On the brighter side, many guests have praised the clean rooms and public areas, often highlighting the neat and tidy environment. The living rooms and bathrooms, in particular, often received compliments for their spotless conditions. A number of guests appreciated the clean and well-maintained facilities, cozy and comfortable rooms and the hotel’s adjacent location to a shopping mall. The friendliness and helpfulness of the staff in maintaining cleanliness did not go unnoticed, contributing to a generally pleasant stay for some visitors.
However, several reviews pointed out significant areas of concern. Inconsistent room cleaning, late housekeeping services and various cleanliness issues were a recurring theme. Complaints about dirty carpets, dusty floors and grimy toilets were common, along with a musty smell in the rooms and hallways. Some guests found leftover items like old tissues and used cotton swabs in their rooms and there were mentions of stained towels and bedsheets.
Specific issues such as clogged bathrooms, moldy smells and even sightings of cockroaches have been noted. The condition and cleanliness of the carpets were frequently criticized for being old, worn out and inadequately vacuumed. The overall state of some rooms left guests questioning the hotel's adherence to their stated standards of cleanliness.
In summary, while there are areas where Citadines DPulze Cyberjaya excels in cleanliness and guest satisfaction, there are notable inconsistencies and room for improvement. The positive reviews highlight well-maintained, clean environments with helpful staff, but the repeated issues with housekeeping and room upkeep need to be addressed to meet all guests' expectations fully.
The staff at Citadines DPulze Cyberjaya frequently receive high praise for their exceptional service and friendly demeanor. Guests often describe the reception as warm and welcoming with staff members who are both courteous and professional. They highlight the diligence and kindness of the team, mentioning that they are always willing to help and respond quickly to requests. Specific individuals, such as Nora and Dave, are noted for their cheerful and helpful attitudes.
However, there are a few mentions of areas for improvement, such as some cleaners being seen idly in the corridors and occasional noise during off-work hours. Despite these minor setbacks, the overall consensus is that the staff is accommodating, efficient and makes the guests feel welcome and comfortable. Many guests appreciate the pleasant interactions with the staff, from the front desk to room service, emphasizing their friendliness and eagerness to assist.
Technicians are also commended for their promptness in addressing issues, contributing to the overall positive guest experience. The hotel management is recognized for being responsive and willing to offer solutions, which further enhances the guests' satisfaction. Given the numerous mentions of helpful and friendly staff, it’s clear that the team at Citadines DPulze Cyberjaya is dedicated to providing a memorable and enjoyable stay.
Citadines DPulze Cyberjaya offers a mixed experience when it comes to WiFi accessibility. Many guests have highlighted the positive aspects of the WiFi, noting good speeds and strong, stable signals, which facilitate smooth internet usage and productive work experiences, especially with the availability of proper desks. The hotel's WiFi is generally described as speedy and strong, making it satisfactory for most usage needs. However, there are some inconsistencies reported with a number of guests mentioning weak and unstable connections, as well as poor connectivity and coverage issues. While some found the WiFi to be the worst they've ever experienced, others experienced average to good performance. For those relying heavily on consistent internet access, these disparities could be a point to consider.
Citadines DPulze Cyberjaya offers a fitness center that has received mixed feedback from guests regarding its availability and condition. While some appreciated the good gym equipment and found the gym to be better and more equipped than expected, others noted ongoing issues with its functionality. The gym is conveniently located next to the pool, enhancing the overall fitness experience for guests when both facilities are operational. However, numerous guests reported that the gym was either closed, under renovation or undergoing maintenance during their stay, leading to disappointment. Despite these setbacks, the presence of a fitness center and rooftop pool remains a notable feature of the hotel, though there's room for upgrades and improvements to enhance guest satisfaction.
Citadines DPulze Cyberjaya offers a variety of guest experiences regarding its swimming pool. Many guests enjoyed the rooftop pool, praising its beautiful views and clean, well-maintained condition. However, the pool area can sometimes be crowded, which is an issue given its small size. The absence of a dedicated kid's pool and the need to book pool time in advance were noted as drawbacks, particularly for families. Additionally, there were occasional reports of the pool being closed for maintenance or renovations and some concerns about water cleanliness. Despite these issues, the pool remains a notable feature for many visitors due to its decent maintenance and scenic placement.
Citadines DPulze Cyberjaya offers a mix of impressions when it comes to parking. On the positive side, guests often highlight the convenience and ample availability of parking spaces. The parking areas are described as well-lit, safe and providing a sense of security. The flat rate charges for parking, which allow for unlimited entry and exit, also receive positive feedback for their affordability and practicality.
However, several guests mention challenges finding the parking area, especially for first-time visitors. The pathways can be confusing and the signage is noted to be inadequate or unclear, sometimes leading guests to the shopping mall instead of the hotel lobby. Additionally, the shared aspect of the parking lot with the neighboring mall adds to the complexity.
Despite these hurdles, many guests appreciate the ample parking space and the overall convenience once they become familiar with the system. The shared but affordable parking arrangement, combined with the accessibility of spaces, ensures a satisfactory experience for those who plan accordingly.
Citadines DPulze Cyberjaya has garnered mixed reviews with regards to its four-star rating. Some guests question whether it meets the standards typically associated with a four-star establishment, suggesting it might be more accurately rated as a three-star hotel. Despite these concerns, the hotel's strategic location is frequently praised for its proximity to shopping centers and a variety of food outlets.
Reviewers note that the space offered is comparable and suitable for families and longer stays. The hotel's facilities receive high marks with descriptors such as superb and perfect highlighting the quality guests experience. Additionally, the value for money is appreciated with some visitors stating that the hotel has surpassed their expectations in this regard.
Citadines DPulze Cyberjaya benefits from its direct connection to the DPulze Mall, providing guests with convenient access to shopping and dining options. However, there are noted challenges regarding parking access. There is no designated parking slot for hotel guests and the lack of signage for both parking and the lobby entrance can make navigation difficult. Despite these issues, the hotel's security door near the lobby offers an easily accessible entry point for guests. Enhanced directional signage within the mall would improve the overall accessibility experience.
The outdoor pool at Citadines DPulze Cyberjaya receives positive feedback for its appealing design and pleasant views. Guests appreciate its rooftop location, which offers a nice vantage point and a decent atmosphere for relaxation. The pool is well-maintained and described as clean, contributing to an enjoyable swimming experience. Although the pool on level 8 is not suitable for children, there is an alternative pool available, though it is designated for apartment residents and not hotel guests. Despite some comments on its small size, the overall sentiment towards the pool remains favorable. Additionally, guests have mentioned the convenience of having a gym and being close to a swimming complex.
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Location
Breakfast
However, a few positive remarks are made about the convenience and taste of the provided meals, though these are in the minority. On the whole, guests felt that breakfast offerings could be significantly enhanced, suggesting improvements like healthier options, better coffee and more culturally relevant meals such as nasi lemak with hot teh tarik. Additionally, a clearer communication system regarding breakfast orders could help in managing expectations and reducing disappointments. Overall, while the provided breakfast is basic and convenient, there's considerable room for enhancement to meet guest expectations better.
Rooms
The clean and modern interior designs create a cozy and welcoming ambiance, benefiting guests looking for both convenience and homeliness. Guests consistently find the rooms to be comfortable, boasting a comfortable bed and often a large, cozy sofa. When it comes to cleanliness, many rooms are praised for being very neat and fresh with all necessary amenities thoughtfully provided.
However, some reviews suggest variability in room cleanliness and maintenance. Issues such as dust and dirt under furnishings, worn-out carpets and musty smells have been reported. Instances of unclean rooms, including specific complaints about dusty environments and the presence of pests, suggest that housekeeping standards can sometimes be inconsistent. Additionally, minor maintenance issues such as clogged toilets, leaky air conditioning units and loose fittings have also been highlighted.
The connection to a shopping mall adds to the location’s convenience, offering easy access to eateries and shopping, which many guests find beneficial.
In conclusion, while Citadines DPulze Cyberjaya offers spacious and well-equipped rooms suitable for families and longer stays, attention to consistent cleanliness and maintenance could enhance the overall guest experience.
Beds
Cleanliness
On the brighter side, many guests have praised the clean rooms and public areas, often highlighting the neat and tidy environment. The living rooms and bathrooms, in particular, often received compliments for their spotless conditions. A number of guests appreciated the clean and well-maintained facilities, cozy and comfortable rooms and the hotel’s adjacent location to a shopping mall. The friendliness and helpfulness of the staff in maintaining cleanliness did not go unnoticed, contributing to a generally pleasant stay for some visitors.
However, several reviews pointed out significant areas of concern. Inconsistent room cleaning, late housekeeping services and various cleanliness issues were a recurring theme. Complaints about dirty carpets, dusty floors and grimy toilets were common, along with a musty smell in the rooms and hallways. Some guests found leftover items like old tissues and used cotton swabs in their rooms and there were mentions of stained towels and bedsheets.
Specific issues such as clogged bathrooms, moldy smells and even sightings of cockroaches have been noted. The condition and cleanliness of the carpets were frequently criticized for being old, worn out and inadequately vacuumed. The overall state of some rooms left guests questioning the hotel's adherence to their stated standards of cleanliness.
In summary, while there are areas where Citadines DPulze Cyberjaya excels in cleanliness and guest satisfaction, there are notable inconsistencies and room for improvement. The positive reviews highlight well-maintained, clean environments with helpful staff, but the repeated issues with housekeeping and room upkeep need to be addressed to meet all guests' expectations fully.
Staff
However, there are a few mentions of areas for improvement, such as some cleaners being seen idly in the corridors and occasional noise during off-work hours. Despite these minor setbacks, the overall consensus is that the staff is accommodating, efficient and makes the guests feel welcome and comfortable. Many guests appreciate the pleasant interactions with the staff, from the front desk to room service, emphasizing their friendliness and eagerness to assist.
Technicians are also commended for their promptness in addressing issues, contributing to the overall positive guest experience. The hotel management is recognized for being responsive and willing to offer solutions, which further enhances the guests' satisfaction. Given the numerous mentions of helpful and friendly staff, it’s clear that the team at Citadines DPulze Cyberjaya is dedicated to providing a memorable and enjoyable stay.
Wi-Fi
Gym
Pool
Parking
However, several guests mention challenges finding the parking area, especially for first-time visitors. The pathways can be confusing and the signage is noted to be inadequate or unclear, sometimes leading guests to the shopping mall instead of the hotel lobby. Additionally, the shared aspect of the parking lot with the neighboring mall adds to the complexity.
Despite these hurdles, many guests appreciate the ample parking space and the overall convenience once they become familiar with the system. The shared but affordable parking arrangement, combined with the accessibility of spaces, ensures a satisfactory experience for those who plan accordingly.
4 Star
Reviewers note that the space offered is comparable and suitable for families and longer stays. The hotel's facilities receive high marks with descriptors such as superb and perfect highlighting the quality guests experience. Additionally, the value for money is appreciated with some visitors stating that the hotel has surpassed their expectations in this regard.
Accessible
Outdoor Pool
Yes, Citadines DPulze Cyberjaya has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Citadines DPulze Cyberjaya.
Yes, Citadines DPulze Cyberjaya welcomes dogs.
No, parking facilities aren't available at Citadines DPulze Cyberjaya.
Yes, Citadines DPulze Cyberjaya has a gym.
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