The Best Western Buffalo Ridge Inn Near Mt Rushmore is lauded for its excellent location, nestled in the scenic town of Custer. The hotel serves as an ideal base for exploring key attractions in the Black Hills area, including Mount Rushmore, Custer State Park, and the Jewel Cave National Monument. Its proximity to downtown Custer allows easy access to dining and entertainment while maintaining a serene atmosphere. Guests appreciate the welcoming environment and friendly staff, highlighting the hotel's value for money and strategic siting.
A standout feature praised by many guests is the breakfast service, which offers a diverse and plentiful selection each morning, including fresh hot options and excellent coffee. The breakfast staff are commended for their friendliness, contributing to a positive dining experience. While there are occasional criticisms regarding specific items, such as eggs and coffee, the overall feedback is positive, with some guests opting to explore local cafés instead.
The rooms provide a mixed experience; many guests enjoy the spacious, clean, and comfortable accommodations, with special mention of the cozy beds. However, some older rooms show signs of aging, being described as noisy or having an unpleasant odor. Despite this, newer rooms offer a pleasant and tidy atmosphere, enhancing the stay.
Cleanliness is consistently noted as a strong point, with guests praising the hotel's well-maintained and hygienic condition. This extends to the entire property, creating an inviting atmosphere supported by a courteous and accommodating staff who enhance the overall experience.
The indoor pool facilities further enrich the guest experience with their well-kept and spacious environment. The pool's heated, indoor setting appeals to visitors, providing a relaxing experience regardless of the weather. Although a few find the pool temperature slightly cool, its overall quality and maintenance are appreciated, adding value to the stay.
Beds receive mixed feedback, with some guests finding them very comfortable, while others experience variance in firmness. However, the quality of the bedding and the additional breakfast service contribute positively to the overall accommodations.
In summary, the Best Western Buffalo Ridge Inn Near Mt Rushmore combines a favorable location, commendable breakfast offerings, cleanliness, a reliable indoor pool, and friendly staff to create a satisfying and pleasant experience for visitors exploring the Black Hills region.
The 'Baymont by Wyndham Keystone Near Mt. Rushmore' boasts an exceptional location that is a standout feature for many guests. Situated just minutes from Mount Rushmore, the hotel offers breathtaking views of the Black Hills and easy access to downtown Keystone with its shops, restaurants and attractions. Its central location allows for effortless trips to popular tourist spots like Crazy Horse Memorial and Custer State Park, making it a convenient base for exploring the region's natural and historic wonders.
When it comes to breakfast, opinions are varied. Guests praised the good, delicious offerings including items like biscuits, gravy and breakfast burritos, especially appreciating the included breakfast and the dining area's view of Mt. Rushmore. However, there were drawbacks such as limited offerings, lack of variety and issues with cleanliness and overcrowding. The pandemic-induced shift to grab-and-go options also disappointed some visitors who had expected a hot breakfast.
Room reviews reveal significant concerns. Many found the rooms to be small and outdated with mixed reports about cleanliness. While some appreciated the amenities and quiet atmosphere, issues with dirty carpets, maintenance problems and unmet expectations regarding room appearances were prevalent. The lack of cleaning during stays and poor room service contributed to a general dissatisfaction.
Cleanliness across the hotel received mixed feedback as well. While some guests found their rooms and public areas clean and comfortable, others reported issues including dirty carpets, musty odors and more serious cleanliness concerns in both private and common areas like the pool and dining space.
The staff at Baymont by Wyndham is generally well-regarded for their friendliness and helpfulness, especially at the front desk. While there were occasional reports of unhelpful service, the majority of guests praised the staff for their professionalism and readiness to provide assistance.
WiFi services garnered a mixed response. Many guests found the WiFi to be fast and reliable, yet others experienced slow or inconsistent connections, indicating a need for improved reliability.
The fitness amenities were minimal and not well-maintained, as guests frequently noted issues with the limited equipment like the non-functional treadmill and bicycle.
Feedback on the pool area was mixed. Guests appreciated the spacious and comfortable indoor pool and hot tub, but issues such as inconsistent heating, noise and cleanliness problems were highlighted. Maintenance issues like broken amenities and occasional closures detracted from the overall experience.
For families, the hotel is considered a good option, thanks to its great location and child-friendly amenities like the pool. However, small room sizes can pose a challenge for larger families. Despite this, many families found the hotel to be a pleasant place to stay with helpful staff providing tips for local activities.
Beds generally received positive feedback for being comfortable and providing a good rest, although there were some isolated complaints about bed quality.
The three-star rating reflects a satisfactory experience at an affordable price. While the hotel provides basic amenities and meets most guests' expectations, areas like dining and maintenance could benefit from improvement. Overall, the Baymont by Wyndham Keystone Near Mt. Rushmore offers a decent stay for budget-conscious travelers with its unbeatable location being a key highlight.