Hotel with Heated PoolSummary of reviews related to the 'Heated Pool' categoryThe reviews about the heated pool at Hotel Santa Cruz Plaza reflect a mix of satisfaction and areas for improvement. Guests generally appreciate the presence of the heated indoor/outdoor pool with some describing it as enchanting, wonderful and well-maintained. The pool provides a good temperature and the availability of a sauna adds to the overall positive experience. Many guests highlight the pleasant experience and good service in the heated pool area, contributing to their overall satisfaction.
However, there are consistent mentions of the need for renovations and maintenance. Some guests noted that the water in the heated pool was cold and others pointed out issues with the heating system, mentioning significant temperature differences. Additionally, a high chlorine level was noted by several reviewers, which detracted from their experience. The limited capacity of the indoor pool requiring prior reservation was another minor concern.
Despite these criticisms, the heated pool remains a valued feature of the hotel, often paired positively with the quality of the food and overall ambiance of the place.
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