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Summary of reviewsPosada Quetzalin is celebrated for its prime location, offering a harmonious blend of convenience and tranquility. Situated 10 to 15 minutes' walk from Cuetzalan's center, guests can enjoy easy access to cultural and historical sites while appreciating the serene atmosphere and picturesque views. The slight uphill walk adds a touch of charm, enhancing the exploration experience of this quaint town.
Guests praise the delightful breakfast experience, highlighting its taste, value, and the stunning terrace views. The on-site restaurant serves a variety of dishes and offers unlimited coffee, enhancing the dining experience with the attentive service from the kind and accommodating staff. Visitors appreciate the pet-friendly policy, which avoids additional costs, enhancing the overall appeal of Posada Quetzalin.
The charming blend of comfort and rustic elegance in the rooms provides a spacious, clean, and cozy ambiance, with exceptional panoramic views. Despite some minor issues like outdated mattresses and occasional maintenance concerns, the exceptional hospitality and friendly staff significantly contribute to a memorable stay.
Cleanliness receives notable commendation, with the majority of reviews highlighting the meticulous upkeep of rooms and facilities and the outstanding service provided by the attentive staff. The location near the city center combined with a tranquil, vegetative setting adds to the hotel's attractiveness.
While the staff of Posada Quetzalin consistently receive high praise for their kindness and dedication, the wifi service at the hotel shows mixed reviews. Most guests experience satisfactory connectivity, though some have noted signal issues in certain areas. Additionally, while beds are generally cozy, feedback regarding old mattresses and hard pillows suggests areas for improvement.
Overall, Posada Quetzalin offers a pleasant and memorable experience, combining excellent location, delightful dining, and exceptional staff service, making it an appealing choice for relaxation and exploration. Show more
Read review summaries for all categories
Categories
Guest House with Parking
This guesthouse offers both free parking and free private parking, catering to different parking preferences without extra cost.
Small Guest House
This guesthouse offers a charming and cozy environment. Its personalized service and intimate setting provide a relaxing experience for guests.
Guest House Taking Steps Towards Sustainability
Dog Friendly Guest House
4-Star Guest House
Room Types
Twin RoomThe spacious twin room features a seating area, a dining area, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.
Triple RoomThis triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit has 3 beds.
Quadruple RoomThis quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 4 beds.
Triple RoomThis triple room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Double RoomThe spacious double room features private bathroom equipped with a bath and a shower. The unit offers 1 bed.
Double RoomThe spacious double room has a private bathroom fitted with a bath and a shower. This double room offers a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
Location
Posada Quetzalin boasts a prime location that garners much appreciation from its guests. Situated approximately 10 to 15 minutes' walk from the heart of Cuetzalan, this hotel combines convenience with tranquility, providing easy access to the city center while maintaining a peaceful ambiance away from the hustle and bustle. Guests often highlight the picturesque views offered from the property, contributing to a serene experience. The hotel's location not only allows for leisurely strolls to key cultural and historical sites but also provides a unique opportunity to explore the quaint town of Cuetzalan and its vibrant atmosphere.
Though the walk involves an uphill stretch, many embrace this as part of the charm, with some noting it adds an element of fun and mild exercise. The proximity to significant town attractions, such as the city center, the archeological site, and the botanical garden of Youhualichan, further enhances the hotel's appeal. Moreover, the combination of good location, warm hospitality, and comfortable amenities makes Posada Quetzalin an excellent choice for travelers seeking both relaxation and exploration in this magical setting.
Breakfast
Posada Quetzalin offers a delightful breakfast experience that guests often praise for both its taste and value. Breakfast at the hotel is served with an incredible view from the terrace, providing an unforgettable start to the day. The on-site restaurant is known for its excellent breakfast packages, priced at an accessible 100 pesos, and includes a variety of dishes such as fruit, pastries, enchiladas, and eggs, topped off with unlimited free coffee throughout the day.
The staff at Posada Quetzalin are frequently lauded for their kind and attentive service, enhancing the dining experience and making guests feel well-looked after. The breakfast offerings are consistently described as tasty and sufficient, featuring fresh fruit, local coffee, and other natural products, all contributing to a well-balanced meal. While some reviews mention a delay in service, the overall consensus is that the breakfast is very good and offers great value for money.
Guests appreciate that the hotel is pet-friendly, allowing them to enjoy their stay without added costs for their furry companions. Posada Quetzalin's location near the center further adds to its appeal, making it a convenient option for visitors exploring the area. Overall, the combination of delicious food, friendly service, and beautiful views makes breakfast at Posada Quetzalin a memorable and worthwhile experience.
Rooms
Posada Quetzalin offers a charming blend of comfort and rustic elegance, making it an inviting choice for travelers. Guests consistently laud the rooms for their spacious, clean, and cozy ambiance. The views from the rooms are particularly impressive, with many visitors praising the breathtaking panoramas they experienced. The facilities are well-maintained and exude a welcoming atmosphere, akin to staying in a tree house. Guests also appreciate the strategic location, which enhances the overall allure of the place.
However, some aspects could use improvement. Issues such as an outdated mattress, limited bathroom privacy, and occasional damp smells have been noted. Additionally, some rooms lack advertised amenities, and there are minor maintenance concerns, like mold in certain areas. Despite these drawbacks, the friendly and attentive staff contribute significantly to the enjoyable stay, with exceptional hospitality frequently highlighted. Overall, Posada Quetzalin provides a pleasant and memorable stay with its commendable blend of comfort and scenic beauty.
Beds
Posada Quetzalin offers a mixed experience when it comes to the beds in their rooms. Guests appreciate the cozy and comfortable atmosphere, often describing their beds as fine or pleasant for sleeping. Some guests have enjoyed a great bed, highlighting it as a positive feature during their stay. However, there's noticeable feedback regarding the mattresses, with several guests noting they are quite old and hard, suggesting replacements might enhance comfort. Although some beds received praise for comfort, others were considered smaller than standard. Pillows, too, have been mentioned as hard and high, leading to discomfort. While the staff's attention and kindness are well-regarded, addressing these mixed bed reviews could certainly improve the overall guest experience.
Cleanliness
Posada Quetzalin receives notable praise for its cleanliness and attentive staff, making it a welcoming spot for travelers. The majority of reviews highlight the impeccable upkeep of the rooms and facilities, noting them as spacious and comfortable, with a special mention of the bathrooms' excellent finishes. Guests frequently commend the friendly and helpful nature of the owners and staff, describing the level of service as outstanding.
Despite a couple of isolated criticisms about cleanliness lapses, such as an unclean towel or brief cleaning sessions, the overall feedback remains overwhelmingly positive. The combination of cleanliness, spaciousness, and the attentive staff creates a peaceful and pleasant environment for guests. Conveniently located near the city center, Posada Quetzalin also offers a serene setting surrounded by vegetation, making it an attractive option for travelers seeking both ease of access and a tranquil atmosphere.
Staff
Posada Quetzalin receives high praise for its exceptional and attentive staff, whose kindness and warmth create a welcoming atmosphere for guests. Consistently described as friendly, helpful, and accommodating, the team leaves a lasting impression on visitors. Guests highlight that the staff go above and beyond to make them feel at home, providing solutions promptly and maintaining a hospitable environment throughout their stay. Attention to detail, such as maintaining cleanliness and arranging beautiful floral displays, is also appreciated by those who visit. Whether it’s the welcoming smile of Mrs. Lupita or the professionalism of the gentleman at the reception, the staff at Posada Quetzalin are noted for their exceptional hospitality. The friendly service, combined with the hotel's excellent location, creates a memorable experience, leaving many eager to return.
Wi-Fi
Guests at Posada Quetzalin have varied experiences with the hotel's wifi services. Many visitors note that the wifi works well and the service generally has no problems, offering guests a satisfactory level of internet availability. However, it is apparent that the internet strength could use some improvement, as several guests mention that the signal wasn't strong enough, with issues regarding connectivity in certain areas such as the rooms and on devices like the TV. While some guests experienced disconnections, many found their overall stay went smoothly. The hotel provides wifi access for guests, indicating an effort to maintain internet accessibility throughout the property, despite some inconsistencies in performance.
No, Posada Quetzalin doesn't have any pool.
No, a spa isn't available at Posada Quetzalin.
Yes, Posada Quetzalin welcomes dogs.
Yes, parking facilities are available at Posada Quetzalin.