Radisson Hotel Cuernavaca

Cuernavaca 18.80266100, -99.19247200 , Avenida Francisco I. Madero 25 (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Radisson Hotel Cuernavaca generally receives favorable reviews, highlighted by a selection of positive aspects that appeal to a wide range of guests. Its location, while slightly remote, is appreciated for its convenience to local venues and its peaceful, relaxing setting. Guests often praise the hotel's proximity to highways and airports, making it ideal for those traveling by car and attending nearby events.

The breakfast experience is mixed, but many guests enjoy the variety and quality of the buffet, with Sunday brunch being particularly notable. The dinner service, in contrast, is frequently commended for its delicious and well-priced offerings, complemented by attentive and friendly restaurant staff. Although some suggest expanding the menu and buffet variety, the overall dining experience is well-received.

The hotel rooms receive mixed feedback. Many guests appreciate their comfort, spaciousness, and the serene garden views. However, some note a need for better maintenance and upgrades, particularly regarding amenities and cleanliness. Despite these drawbacks, the hotel’s lush garden setting contributes significantly to the pleasant atmosphere.

Cleanliness across the hotel garners varied feedback. While many guests find the environment aesthetic and well-maintained, others encounter issues that suggest room for improvement in certain areas. The majority highlight the hotel's immaculate public spaces and gardens, which leave a positive impression.

Staff at the Radisson Hotel Cuernavaca are consistently praised for their friendliness and helpfulness, enhancing the guest experience. The restaurant and bar staff, in particular, receive high marks for their warmth and efficiency. Although there are occasional reports of less favorable interactions at reception, the overall sentiment is positive, reflecting a high level of service.

The hotel's pool facilities stand out as a significant attraction, with multiple heated pools offering warmth and comfort regardless of the weather. Families, in particular, find the pool area delightful. While a few minor issues related to cleanliness and service around the pools are noted, the facilities largely contribute to a satisfying stay for guests.

For families, the Radisson Hotel Cuernavaca is a welcoming destination, offering spacious, pet-friendly accommodations, pristine pools, and lush gardens that create an inviting setting for relaxation and enjoyment. Its reputation as a family-friendly venue is further enhanced by its appeal as a charming location for weddings.

Additionally, the hotel is consistently praised for the comfort of its beds, with many guests highlighting the quality of the mattresses and pillows as a key factor in achieving a restful night's sleep.

Overall, the Radisson Hotel Cuernavaca offers a comfortable, scenic, and family-friendly experience, with attentive service and well-regarded amenities, making it an appealing choice for those visiting the area.
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Categories
Hotel with Spa
Offers spa services and comfortable accommodations, providing a convenient option for travelers.

Family Friendly Hotel
Radisson Hotels generally offer amenities suitable for families, such as spacious rooms, on-site dining, and possibly a swimming pool. The Radisson brand is known for providing a comfortable and reliable experience.

Business Hotel
The Radisson is a solid choice for business travelers with its well-equipped business center and meeting rooms. Its central location in Cuernavaca provides easy access to corporate offices and local attractions.

Hotel with Parking
The hotel offers on-site parking for guests. This parking option adds to the convenience of staying at the hotel, especially for those traveling with vehicles.

Accessible Hotel
This hotel provides specific 'King Suite - Disability Access/Non Smoking' and '2 Queen Beds, Nonsmoking, Accessible' room types. It offers general wheelchair access throughout the property, features a lift, and includes accessible parking.

4-Star Hotel
Located on Avenida Francisco I. Madero, this hotel offers modern amenities and comfortable rooms suitable for both business and leisure travelers. It provides a high standard of service expected from the Radisson brand.

Hotel with Heated Pool
This hotel features multiple heated pools, ensuring warmth and comfort regardless of the weather, including a kids' pool, and offers a spa and fitness center.

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Children's Pool    Outdoor Pool  


Hotel with Gym

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
King Room - Non-Smoking The double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

King Studio Suite - Non-Smoking This suite has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds and Garden View - Non-Smoking This quadruple room has a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Double Room with Two Double Beds The family room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit offers 2 beds.

King Suite - Disability Access/Non Smoking The suite provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
The Radisson Hotel Cuernavaca offers a location that appeals to guests attending events or looking to stay near specific venues. Situated on the outskirts of Cuernavaca, it provides easy access to the highway and local airport, making it a convenient choice for those traveling with a car. Guests appreciate its proximity to places like Quinta Punta de Agua, finding it an ideal base when attending nearby commitments. Although the hotel is a bit remote and requires a drive to reach the city center or popular attractions, the setting is noted for its relaxing environment. Some guests caution about the area being less lively and not well-lit at night, while others emphasize the hotel's cleanliness, friendly staff, and on-site amenities like a restaurant and pool, adding to the overall comfort of their stay.

Breakfast
When it comes to breakfast at the Radisson Hotel Cuernavaca, guests have mixed feelings. On the positive side, many appreciate the variety and quality of the breakfast buffet, with reports of it being very good, well-seasoned, and complete. The brunch offered on Sundays seems to be notably satisfying, with diners enjoying delicious meals. However, there are areas for improvement as some guests feel that the buffet, although varied, can be quite expensive for what it offers. Issues such as limited options later in the morning and the lack of communication about breakfast not being included in the room cost have also been mentioned. Overall, while there are highlights in terms of taste and service, there are still aspects where the breakfast experience could be enhanced.

Dinner
The Radisson Hotel Cuernavaca offers an overall positive dining experience for its guests. The restaurant is frequently praised for its delicious and well-priced food, adding an enjoyable culinary aspect to this beautiful hotel. Reviewers often highlight the very good quality of the dishes, describing the food as tasty and pleasant. The restaurant service is well-regarded, complementing the dining experience with attentive staff. However, there are some points of contention: while the menu is generally described as good, some guests feel it is limited and suggest expanding the dinner options. Additionally, opinions on the dinner buffet are mixed, with some mentioning a lack of variety and higher prices. Despite these few criticisms, the dining experience at Radisson Hotel Cuernavaca is generally well-received.

Rooms
At the Radisson Hotel Cuernavaca, guests have mixed opinions about the quality of the rooms. Many reviews highlight the comfort and spaciousness of the accommodations, mentioning that the rooms are cozy with a pleasant sense of openness thanks to features like double-height ceilings. The hotel's serene garden setting adds an extra touch of tranquility, contributing to a comfortable atmosphere for guests. Additionally, the staff are noted for their friendliness, making the overall experience more enjoyable.

However, there are several areas that need improvement. Some guests feel that the rooms appear unfinished and require better maintenance and renovation to match the hotel's external beauty. Issues such as inconsistent water temperature, noise levels, and inadequate cleaning — including dust-filled windows and stained floors — have been reported by visitors. The amenities, such as small televisions and hard mattresses, fall short of expectations for some guests. While the overall impression is marred by these drawbacks, the hotel's scenic garden and inviting atmosphere provide a comforting environment for those staying there.

Beds
Radisson Hotel Cuernavaca has received praise from guests for the exceptional comfort of its beds. Many reviewers highlight the beds as a standout feature, noting their comfortable mattresses and cozy pillows that contribute to a restful night's sleep. Although there are varying opinions, the majority suggest that the beds are supportive and conducive to relaxation. While some guests mentioned particular issues with the beds, such as discomfort or poor condition, these remarks are less common compared to the overall favorable feedback. Additionally, the hotel is commended for its spacious rooms, cleanliness, and delightful culinary offerings, adding to the overall positive experience for visitors.

Cleanliness
Radisson Hotel Cuernavaca presents a mixed picture when it comes to cleanliness according to guest reviews. Many visitors find the hotel aesthetically pleasing, remarking on its nice, clean, and beautiful environment, complemented by well-maintained gardens and super clean facilities. Several guests praise the state of the rooms, highlighting them as immaculate, spacious, and comfortable. The hotel staff receives positive remarks for their attentiveness to maintaining clean service areas.

However, some reviews mention significant cleanliness issues that suggest areas for improvement. A few guests encountered dusty windows, cobwebs, and spider infestations in their rooms, while others noted stained, old towels and neglected floors. Issues with basic amenities, such as yellow tap water and dirty toilets, were also reported. Insects and unpleasant smells further detracted from some visitors' experiences, hinting at a need for more rigorous cleaning and possibly fumigation. Despite these criticisms, the hotel's beautiful gardens, comfortable facilities, and generally positive response on room cleanliness offer a balance to the contrasting feedback.

Staff
Radisson Hotel Cuernavaca showcases a commendable staff presence, often praised for their friendliness and helpfulness. Guests frequently highlight the warmth and attentiveness of the restaurant and bar team, noting exceptional service and efficient assistance, including quick taxi requests from the reception. The general sentiment reflects a high level of service throughout the hotel, with the staff consistently being described as kind, cooperative, and attentive in resolving any issues. In particular, the dining experience is complemented by excellent service, with guests appreciating the friendly and warm approach of the staff. However, some reports suggest that interactions at the reception might vary, with a few experiences described as less favorable. Overall, the prevailing impression of the staff at Radisson Hotel Cuernavaca is one of positivity, marked by helpful and friendly service that enhances the guest experience.

Pool
Radisson Hotel Cuernavaca offers a delightful pool experience that guests appreciate for its warmth and cleanliness. The hotel features multiple pools, including two that are heated, making them particularly enjoyable for families and children. The consistently warm temperature of the pools is a standout feature that ensures comfort no matter the weather. The facilities surrounding the pools are generally well-maintained, contributing to an inviting atmosphere that guests enjoy during their stay.

Despite the charm of the heated pools, some areas could benefit from more attention to cleanliness, particularly around the pool area and the water quality in one of the pools, which has received comments regarding its maintenance. Additionally, guests mention that the pool area could be better serviced by the restaurant, suggesting potential for improvement in providing convenient dining options for those soaking up the recreational areas.

Overall, the heated pools are a highlight of the hotel's offerings, promising a pleasurable swim and relaxation spot. With room for enhancement in certain areas, particularly in cleanliness and service, the hotel's pool facilities remain a pleasant aspect of the visitor experience.

Family
Radisson Hotel Cuernavaca stands out as a welcoming destination for families seeking a relaxing getaway. The hotel prides itself on spacious and well-maintained facilities that offer a perfect setting for family time. Its lush gardens and warm, pristine pool create an inviting atmosphere, making it a popular choice for parents with children. Families will find the hotel exceedingly family-friendly, with an environment that caters to both relaxation and exploration. In addition to its scenic beauty, the hotel offers the convenience of pet-friendly accommodations, further enhancing its appeal for family visits. The pleasant surroundings and excellent facilities also make it an ideal venue for nearby weddings, contributing to its reputation as a charming paradise nestled in a small town.


Yes, Radisson Hotel Cuernavaca has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Radisson Hotel Cuernavaca.

No, Radisson Hotel Cuernavaca doesn't allow dogs.

Yes, parking facilities are available at Radisson Hotel Cuernavaca.

Yes, Radisson Hotel Cuernavaca has a gym.

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