Holiday Inn Cuernavaca by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Cuernavaca by IHG, enjoys an excellent location that makes it easy for guests to explore local attractions and facilities. Many guests praise its proximity to their needs, clean environment, comfortable beds and warm main pool, which contribute to an ideal setting for both relaxation and convenience. This pet-friendly hotel, despite its smaller size, offers ample amenities for an enjoyable stay.
The breakfast buffet receives positive feedback for its quality, taste and generous portions, particularly on Sundays. However, some guests feel that the variety could be expanded, especially for vegan and vegetarian options and that the price is somewhat high. Dinner options are also well-received for excellent taste and quality, although occasional long wait times and high prices are noted.
The rooms offer a mixed experience; while many appreciate the comfortable beds, cleanliness and cozy atmosphere, others feel they are outdated and could benefit from renovations. Maintenance issues, such as outdated carpets and occasional lack of amenities, are pointed out, yet the well-maintained gardens and reasonable pricing are often seen as compensatory factors.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the super clean rooms and common areas. The attentive staff further enhances the experience, ensuring a well-kept environment. The staff's attentiveness, warmth and friendliness from valet parking to reception and dining receive much appreciation for their courteous and helpful demeanor.
The swimming pool is a highlight for many guests, praised for its consistently warm temperature and inviting environment. Despite some occasional crowding and cleanliness concerns, the pool, surrounded by beautiful gardens, offers a relaxing setting for families.
The hotel is a recommended option for family vacations with well-kept gardens, clean pools and a friendly atmosphere. While there are some comments on the hotel being less family-friendly than before, it remains a good choice for family stays.
Overall, the comfortable beds are frequently mentioned as enhancing the stay, providing a good rest thanks to the quality of mattresses and pillows. Some minor issues with uncomfortable pillows are noted, but the overall experience is one of a cozy and restful stay at the Holiday Inn Cuernavaca.
Categories
The breakfast buffet receives positive feedback for its quality, taste and generous portions, particularly on Sundays. However, some guests feel that the variety could be expanded, especially for vegan and vegetarian options and that the price is somewhat high. Dinner options are also well-received for excellent taste and quality, although occasional long wait times and high prices are noted.
The rooms offer a mixed experience; while many appreciate the comfortable beds, cleanliness and cozy atmosphere, others feel they are outdated and could benefit from renovations. Maintenance issues, such as outdated carpets and occasional lack of amenities, are pointed out, yet the well-maintained gardens and reasonable pricing are often seen as compensatory factors.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the super clean rooms and common areas. The attentive staff further enhances the experience, ensuring a well-kept environment. The staff's attentiveness, warmth and friendliness from valet parking to reception and dining receive much appreciation for their courteous and helpful demeanor.
The swimming pool is a highlight for many guests, praised for its consistently warm temperature and inviting environment. Despite some occasional crowding and cleanliness concerns, the pool, surrounded by beautiful gardens, offers a relaxing setting for families.
The hotel is a recommended option for family vacations with well-kept gardens, clean pools and a friendly atmosphere. While there are some comments on the hotel being less family-friendly than before, it remains a good choice for family stays.
Overall, the comfortable beds are frequently mentioned as enhancing the stay, providing a good rest thanks to the quality of mattresses and pillows. Some minor issues with uncomfortable pillows are noted, but the overall experience is one of a cozy and restful stay at the Holiday Inn Cuernavaca.
Family Friendly Resort
As a resort, this hotel typically offers a range of amenities suitable for families, such as swimming pools and potentially kids' clubs or activities. The availability of family-friendly services ensures a comfortable and enjoyable stay for guests of all ages.
Dog Friendly Resort
As a part of the IHG group, this Holiday Inn welcomes pets and provides standard amenities suitable for a comfortable stay. Its location and reliable service make it a practical choice for travelers with dogs.
Resort with Swimming Pool
The hotel offers a reliable and comfortable stay with a pool suitable for families and leisure travelers. The familiar brand and amenities ensure a pleasant experience.
Outdoor Pool
Business Resort
Featuring modern rooms and ample meeting space, the Holiday Inn is designed to meet the needs of business guests. It includes amenities such as high-speed internet, a business center, and on-site dining, ensuring a comfortable and productive stay.
Resort with Parking
This hotel offers convenient parking facilities for guests, in addition to its resort amenities. Its location and included parking enhance its appeal.
Accessible Resort
This hotel is noted as being wheelchair accessible. It also features a toilet for disabled guests. Guest reviews specifically mention the hotel being comfortable and wheelchair accessible.
Resort with Gym
This hotel provides a gym for guests.
3-Star Resort
This resort offers a blend of comfort and convenience, suitable for both leisure and business travelers. Its amenities and services provide a reliable and comfortable stay.
Resort with Outdoor Pool
This resort has an outdoor pool.
Resort for Honeymoon
Guest Reviews
The Holiday Inn Cuernavaca by IHG, benefits from an excellent location, making it a top choice for many visitors. Guests frequently highlight its proximity to their needs, whether it’s visiting relatives nearby or accessing local restaurants and facilities with ease. The hotel is ideal for both relaxation and convenience, providing a perfect stay for a weekend getaway. Its cleanliness, comfortable beds and warm main pool are noteworthy features that enhance the overall experience. Additionally, the friendly and attentive staff contribute positively to the stay, as does the fact that the hotel is pet-friendly. Despite being a smaller hotel, it offers enough amenities to ensure guests have an enjoyable time.
Holiday Inn Cuernavaca by IHG, offers a breakfast buffet that generally receives positive feedback from guests. Many visitors highlighted the quality and delicious taste of the breakfast, emphasizing the variety and generous portions available. The buffet is particularly praised for its excellence, especially on Sundays. In addition, guests appreciate the friendly and attentive staff that enhance the dining experience.
However, some guests felt that despite the good quality, the buffet lacked diversity in specific options, such as vegan and vegetarian dishes and desserts were limited to cakes. A notable concern among reviewers is the cost of the breakfast with several commenting that the price is excessive relative to the offerings.
Overall, while the breakfast buffet at Holiday Inn Cuernavaca is often described as excellent and tasty, there is room for improvement in terms of variety and pricing to fully satisfy all guests' expectations.
At Holiday Inn Cuernavaca by IHG, guests can expect the dinner offerings at the hotel's restaurant to be very tasty and delicious. Many reviews highlight the excellent food quality, noting the complete and appreciated menu provided. Cleanliness in the rooms and the pleasant facilities complement the dining experience. However, some guests have pointed out issues like long waiting times and high prices. There have also been comments on the food quality not being as good as in the past and a suggestion to expand the breakfast menu. Overall, the culinary experience appears to lean positively with a recognized need for some enhancements.
Holiday Inn Cuernavaca by IHG, offers a mixed experience for its guests, particularly when it comes to its rooms. Many visitors appreciate the comfortable beds, cleanliness and overall cozy atmosphere. The rooms are often described as very beautiful and some guests praise the spacious bathrooms and good room size.
However, the hotel is not without its drawbacks. Several guests pointed out that the rooms feel old and in need of renovation with carpets that seem outdated and sometimes dirty. The rooms can also feel small and lack adequate lighting and some found the ceilings uncomfortably low.
Maintenance issues were noted, particularly with the showers and a few guests mentioned the lack of certain amenities, such as hairdryers. Despite these criticisms, the overall comfort level of the rooms received positive remarks.
While the hotel does feel a bit outdated, the reasonable pricing and well-maintained gardens offer some compensation for the less favorable aspects of the rooms.
Holiday Inn Cuernavaca offers a sleep experience that largely favors comfort. Most guests praise the beds for being wonderfully comfortable, noting that both the mattresses and pillows contribute to a very good rest. Despite some mentions of uncomfortable pillows or beds, the consensus leans heavily towards a cozy and restful experience. Rooms are described as cozy and spacious, enhancing the appeal of the comfortable beds and ensuring a pleasant stay.
Holiday Inn Cuernavaca by IHG, garners praise for its high standards of cleanliness throughout the property. Guests consistently highlight that everything is super clean, including the rooms and common areas, which are meticulously maintained. The comfortable and clean rooms, complemented by kind and attentive staff, enhance the overall pleasant experience. Cleanliness extends beyond the rooms to the restaurant service, contributing to a well-kept environment that guests appreciate.
While the general feedback emphasizes cleanliness, some reviews point to areas needing improvement, such as the carpets in the rooms and occasional issues with pool cleanliness. However, these instances seem to be exceptions rather than the rule, as the facilities are generally in good condition and well-maintained. Guests also enjoy the comfortable beds and the good quality of food offered. Despite minor drawbacks, the hotel’s overall commitment to cleanliness and attentive service stands out, making it a reliable choice for a stay in Cuernavaca.
Holiday Inn Cuernavaca by IHG, boasts a beautiful setting and wonderful beds, but the standout feature is without a doubt the staff. Guests consistently highlight the attentiveness, warmth and friendliness of the team. From valet parking to reception, boutique and restaurant, every interaction is marked by super friendly and skilled service. The room service is commendable and the clean, spacious rooms in the first tower contribute to a comfortable stay. While the staff occasionally appears overwhelmed, they remain incredibly courteous and helpful, always eager to meet guests' requests. Regularly included buffet breakfasts add an extra touch to the overall positive experience. Overall, excellent service from a dedicated and attentive team sets this hotel apart.
The swimming pool at Holiday Inn Cuernavaca is a major attraction, often praised for its consistently warm temperature, making it perfect for families with young children. Guests appreciate the pool's inviting environment, the surrounding gardens and the serene atmosphere conducive to relaxation. The heated pool is frequently highlighted as delightful and ideal for extended swims. However, some reviews mention that the pool can occasionally feel small, especially when many families are present and there have been instances of cleanliness issues. Overall, the hotel seems to have struck a good balance with its warm pool, extended hours and related amenities, ensuring guests enjoy a pleasant stay. Additionally, the varied and delicious food menu available by the poolside adds to the experience.
Holiday Inn Cuernavaca by IHG, is a great choice for a family vacation. The hotel's well-maintained gardens and beautifully clean pools and jacuzzi add to its welcoming atmosphere. Guests repeatedly praise the friendliness of the staff and the quality of the facilities, which include comfortable accommodations and enjoyable dining options with a varied and delicious food menu. Many families appreciate the hotel's attention to detail and cleanliness, making it a relaxing and enjoyable place to stay. Despite some recent comments that it might not be as family-friendly as before, it remains a good option for family stays, even allowing pets to join in the fun.
Location Show Map
Location
Breakfast
However, some guests felt that despite the good quality, the buffet lacked diversity in specific options, such as vegan and vegetarian dishes and desserts were limited to cakes. A notable concern among reviewers is the cost of the breakfast with several commenting that the price is excessive relative to the offerings.
Overall, while the breakfast buffet at Holiday Inn Cuernavaca is often described as excellent and tasty, there is room for improvement in terms of variety and pricing to fully satisfy all guests' expectations.
Dinner
Rooms
However, the hotel is not without its drawbacks. Several guests pointed out that the rooms feel old and in need of renovation with carpets that seem outdated and sometimes dirty. The rooms can also feel small and lack adequate lighting and some found the ceilings uncomfortably low.
Maintenance issues were noted, particularly with the showers and a few guests mentioned the lack of certain amenities, such as hairdryers. Despite these criticisms, the overall comfort level of the rooms received positive remarks.
While the hotel does feel a bit outdated, the reasonable pricing and well-maintained gardens offer some compensation for the less favorable aspects of the rooms.
Beds
Cleanliness
While the general feedback emphasizes cleanliness, some reviews point to areas needing improvement, such as the carpets in the rooms and occasional issues with pool cleanliness. However, these instances seem to be exceptions rather than the rule, as the facilities are generally in good condition and well-maintained. Guests also enjoy the comfortable beds and the good quality of food offered. Despite minor drawbacks, the hotel’s overall commitment to cleanliness and attentive service stands out, making it a reliable choice for a stay in Cuernavaca.
Staff
Pool
Family
Yes, Holiday Inn Cuernavaca by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Cuernavaca by IHG.
Yes, Holiday Inn Cuernavaca by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Cuernavaca by IHG.
Yes, Holiday Inn Cuernavaca by IHG has a gym.
Location Show Map
More Options
