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Summary of reviewsHotel Vaway is a highly praised destination, particularly noted for its ideal location in the heart of Cuenca. Guests value its proximity to key attractions like the Cathedral and the historic center, which allows them to explore the vibrant surroundings easily. Despite its central setting, the hotel maintains a tranquil atmosphere, making it a perfect blend of city charm and peace. The spectacular views from the hotel’s restaurant and rooftop further enhance the dining and relaxation experience.
The breakfast at Hotel Vaway stands out as a highlight for many visitors. Served on a breathtaking rooftop terrace, the generous and varied breakfast offerings are frequently complimented. The delicious spread includes fresh fruit, yogurt, granola, eggs, and a selection of hot dishes, bringing guests a satisfying start to their day. The attentive service during breakfast further enhances guest satisfaction, making this meal a memorable part of their stay.
The modern, spacious, and clean rooms match the photos provided by the hotel, with comfortable beds and contemporary design receiving particular praise. While there are some minor issues such as noise due to lack of soundproofing and occasional reports of small rooms or limited storage, the overall comfort of the rooms is acknowledged.
Cleanliness throughout the hotel generally receives commendation. Bathrooms are noted for providing all necessary amenities and maintaining high cleanliness standards. Some reviews suggest areas for improvement, particularly in common areas and in addressing minor inconveniences like street noise and missing amenities such as a hair dryer.
The exceptional service provided by the hotel staff is consistently acknowledged, often highlighted as the hotel’s greatest strength. Staff members, including Jonathan at reception and Nicolas in the restaurant, receive special mentions for their outstanding service and attentiveness. The management and staff's commitment to going above and beyond to ensure guest satisfaction is widely appreciated, contributing significantly to the positive experiences of guests.
In summary, Hotel Vaway excels in providing a convenient, comfortable, and welcoming environment for its guests. With its prime location, delicious breakfast offerings, and exceptional staff service, it presents an attractive option for travelers seeking to experience the allure of Cuenca. Show more
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Categories
Dog Friendly Hotel
Hotel Vaway is listed as a pet-friendly option in Cuenca. Its central location near the Prohibido Centro Cultural may offer convenient walking areas for pets.
Small Hotel
This hotel provides a modern and comfortable stay. Its central location and excellent service make it a great choice for travelers.
3-Star Hotel
Located on Padre Aguirre in Cuenca, this hotel provides a comfortable stay with essential amenities. Its central location offers easy access to nearby attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and slippers. This triple room provides a private entrance and a flat-screen TV. The unit offers 3 beds.
Family Double RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and slippers. This family room has a private entrance, a wardrobe and a flat-screen TV. The unit has 2 beds.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and slippers. This twin room features a private entrance and a flat-screen TV. The unit has 2 beds.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a private entrance, a flat-screen TV and city views. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and slippers. This double room offers a private entrance, a flat-screen TV and a quiet street view. The unit offers 1 bed.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a private entrance, a wardrobe and a flat-screen TV. The unit has 1 bed.
Standard StudioProviding free toiletries, this studio includes a private bathroom with a shower and slippers. The studio's kitchen, which features kitchenware, is available for cooking and storing food. The studio is equipped with a flat-screen TV, a private entrance, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Junior SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
Suite with Spa BathThis suite's standout features are the hot tub and spa bath. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
Nestled in the heart of Cuenca, Hotel Vaway boasts a coveted location that guests consistently appreciate. Situated just steps away from the Cathedral, the hotel provides easy access to the historic center, making it an ideal base for sightseeing and exploration. Visitors repeatedly highlight the convenience of stepping out to enjoy the vibrant surroundings and cultural landmarks.
The location offers a perfect blend of city charm and tranquillity, as several guests note the quiet ambiance despite its central setting. The hotel staff garner praise for their attentive and friendly service, enhancing the overall experience for guests. Many visitors also commend the spectacular views available from the hotel restaurant and rooftop, providing an exquisite backdrop for dining and relaxation.
In addition to the excellent location, guests enjoy the ample, varied breakfasts that kickstart their day of adventure. Spacious rooms and well-maintained facilities complement the wonderful locale, ensuring a comfortable stay. Whether for business or leisure, Hotel Vaway stands out as a prime choice for those seeking the allure of Cuenca right at their doorstep.
Breakfast
Hotel Vaway offers a memorable breakfast experience, largely praised for its delicious, varied, and generous offerings, all enjoyed on a stunning rooftop terrace. Guests consistently highlight the breakfast as a standout feature, featuring a delightful spread that includes fresh fruit, yogurt, granola, eggs, assorted hot dishes, toast, and croissants with jam and butter. The service is noteworthy, with attentive staff contributing to the overall satisfaction of the guests. Though some visitors express a desire for self-service or buffet options with a wider variety, the à la carte menu provides a selection of ten different dishes, ensuring an array of choices to cater to different tastes.
The scenic rooftop setting amplifies the dining experience with its superb views, enhancing the appeal of the included breakfast. Guests appreciate the creative and well-presented dishes, noting that the breakfast not only meets but often exceeds expectations. Overall, the breakfast at Hotel Vaway is well-regarded for combining delicious food, exceptional service, and a breathtaking location, offering a perfect start to the day.
Rooms
Hotel Vaway offers a mixed experience when it comes to accommodation. Guests frequently mention that rooms are modern, spacious, and clean, matching the photos provided by the hotel. Comfort is emphasized, with many guests praising the quality of the beds and the overall design of the rooms, which features modern amenities. However, several reviews point out that certain aspects of the rooms could be improved. Noise seems to be a recurrent issue due to lack of soundproofing and the layout that opens to a central courtyard, leading to echoing voices and street sounds. Some rooms are described as small, and storage space for clothing appears to be limited according to some guests.
There were occasional reports of minor inconveniences, such as having to request extra towels and the temporary lack of hot water, which was promptly fixed. While some rooms lack desirable views or have issues with smells, others delight with features like a top-notch jacuzzi. Breakfast can be enjoyed in-room, and guests appreciate the variety of dishes available. Overall, while Hotel Vaway delivers on comfort and modernity, improvements in soundproofing and view quality would enhance the guest experience.
Cleanliness
Hotel Vaway, conveniently located in the bustling city center, generally receives commendation for its cleanliness, especially noted as impeccable in some aspects. The bathrooms stand out, providing all necessary amenities for personal hygiene, and the rooms are clean. However, there are occasional mentions of a need for more attention to detail in certain areas and a desire for improved cleaning of the internal facilities. The common areas could benefit from enhanced cleanliness standards. While the staff, including Stephen and another young lady, offer a pleasant welcome, some guests express concerns about a lack of customer service training, particularly at the reception. Additional feedback points to minor inconveniences such as uncomfortable pillows, street noise, and missing amenities like a hair dryer. Overall, Hotel Vaway seems to uphold satisfactory cleanliness, contributing to a generally pleasant stay for guests.
Staff
Visitors to Hotel Vaway consistently praise the exceptional service provided by the hotel staff, highlighting their friendliness and attentiveness. The team is noted for going above and beyond to ensure guest satisfaction, with the management setting a commendable standard of service. Special mentions are frequently given to individuals like Jonathan at reception, who is described as particularly exceptional, and Steven, whose attentiveness to guest needs is highly appreciated. The reception staff receives high praise for their excellent and attentive service, making check-ins seamless and welcoming. Guests also express gratitude for Nicolas, a waiter at the hotel’s restaurant, who consistently offers outstanding care and attention. Overall, the staff is considered the hotel’s greatest asset, consistently enhancing the guest experience through their warm and supportive approach. Despite some comments mentioning a need for increased engagement in greetings, the consensus remains overwhelmingly positive regarding the attention and care from the personnel.
No, Hotel Vaway doesn't have any pool.
No, a spa isn't available at Hotel Vaway.
Yes, Hotel Vaway welcomes dogs.
Yes, parking facilities are available at Hotel Vaway.