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Summary of reviewsCh Hostal Victoria in Cuenca is highly praised for its exceptional central location, ideal for exploring both the historic and commercial areas on foot. Guests frequently highlight its proximity to shops, bars, restaurants and main tourist attractions, making it a convenient and vibrant spot for exploration. The strategic placement and good value for money make it suitable for both short and extended stays.
Guests appreciate the comfort and functionality of the spacious, clean rooms, which come equipped with amenities such as microwaves, coffee makers and refrigerators. The modern decor and thoughtful touches like coffee capsules further enhance the stay. Despite some minor maintenance issues and occasional noise from adjacent nightlife, many find the overall comfort and cleanliness satisfactory.
The cleanliness of Ch Hostal Victoria is generally well-regarded with several reviews commending the spotless rooms and efficient cleaning staff. However, there are occasional lapses in basic maintenance, like unclean floors and outdated amenities, indicating room for improvement in maintaining a consistently high standard.
The staff at Ch Hostal Victoria are frequently mentioned as a standout feature. Guests describe them as highly attentive, friendly and responsive, providing clear communication and helpful local information despite the lack of a physical reception desk. Staff members, such as Fernanda and Adrián, are particularly praised for their professionalism and courtesy.
Breakfast amenities include convenient coffee capsules and occasional Nesquik packets, along with a shared refrigerator and reception service, contributing to a pleasant start to the day. While there are mixed reviews about the overall breakfast quality, most guests appreciate these thoughtful details.
Wi-Fi connectivity is a notable area of concern with many reporting weak signals and poor connection quality, indicating a need for significant improvement.
Parking receives mixed reviews; while many appreciate the convenience of nearby public and private parking options, some find the narrow garage challenging for larger vehicles and street parking can be difficult to secure.
The hostel's vibrant nightlife location offers easy access to a variety of entertainment options, including bars and nightclubs. While this is a highlight for some, it also brings significant street noise, which may be a drawback for light sleepers.
The beds receive mixed feedback: many find them comfortable and spacious, while others criticize the hardness and age of the mattresses and the noisy nature of the beds.
Additionally, the hostel is pet-friendly, allowing guests to bring their dogs for a nominal fee, which is well-received by those traveling with pets.
In summary, Ch Hostal Victoria offers a central, comfortable and pet-friendly stay with excellent staff and good amenities, though areas like Wi-Fi, noise insulation and maintenance could benefit from attention. Show more
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Categories
Dog Friendly Guest House
This hostal is tagged as pet-friendly.
Guest House near Nightlife Spots
Located on Mateo Miguel Ayllon, this guest house provides access to the city center. Its location provides convenient access to various shops, restaurants and nightlife.
Guest House with Parking
This guesthouse, categorized as a hotel in search results, offers private parking for a supplement, requiring a reservation. It provides a dedicated parking solution for guests.
Guest House for Honeymoon
Guest House with Free Wi-Fi
Cheap Guest House
Small Guest House
Room Types
Twin RoomThis comfortable room has a balcony and comes with 1 double or 2 single beds, plasma TV and private bathroom with spa shower. They have city or inner courtyard view.
SuiteThis suite has a large double bed, city view and a seating area with a sofa and TV. There is a private bathroom.
Large Double RoomThis room comes with a single or a double bed, private bathroom and inner courtyard view.
Deluxe Double RoomThis double room comes with a double bed and private bathroom. It has a city view.
Single RoomThe single room provides air conditioning and heating, as well as a private bathroom featuring a shower. This single room features a flat-screen TV. The unit offers 1 bed.
Economy Single RoomThe single room offers heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Double RoomThe double room features air conditioning and heating, as well as a private bathroom boasting a shower. This double room offers a TV. The unit has 1 bed.
Standard Queen RoomThe double room provides air conditioning, heating, as well as a private bathroom featuring a shower. This double room offers a flat-screen TV. The unit offers 1 bed.
Queen Room with Sofa BedThe double room features air conditioning, a sofa, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Ch Hostal Victoria in Cuenca is praised overwhelmingly for its exceptional location. Guests frequently highlight its central positioning, making it perfect for exploring both the historic part and downtown on foot. Its proximity to the main street filled with shops, bars, restaurants and a vibrant atmosphere has been highly appreciated. Moreover, the hostel is noted for its convenience with easy access to public transportation and parking nearby.
The accommodation stands out for its strategic placement, providing an excellent base to discover the city's main tourist attractions and landmarks. Many reviewers enjoyed the ease of visiting Cuenca's famous old town and the city's commercial areas without the need to commute.
Guests also found the hostel's balance of location and price attractive, describing it as an ideal spot for both short visits and longer stays, offering great value for money. The facilities were often deemed clean and practical, adding to the overall positive experience.
Breakfast
Guests staying at Ch Hostal Victoria appreciate the convenience of coffee capsules provided for breakfast, along with occasional Nesquik packets. The option to have breakfast on-site, coupled with the availability of a shared refrigerator and reception service, adds to the overall pleasant experience. Despite a few negative mentions regarding the toaster and overall breakfast quality, guests are generally satisfied with the thoughtful breakfast details and the efforts made by the hostal to ensure a comfortable stay. The excellent location of the hostal also enhances the positive aspects of the provided breakfast amenities.
Rooms
Ch Hostal Victoria receives mixed feedback about its rooms with many positive remarks highlighting its comfort and functionality. Guests frequently describe the rooms as spacious, clean and well-maintained. The beds are often mentioned as comfortable and the rooms come equipped with useful amenities such as microwaves, coffee makers and refrigerators.
The modern decor and thoughtful touches, like coffee capsules, are well-appreciated, along with the large wardrobes and detailed room features. The private bathrooms are generally spacious and clean, though some reviews point out minor maintenance issues. A few guests appreciate the quietness of the rooms facing inner courtyards, while others mention noise from adjacent nightlife venues.
Negative feedback includes reports of small and cramped rooms, occasional maintenance problems such as broken fixtures and issues with noise from neighboring rooms or the street. Some guests mention the room's lack of windows or insufficient soundproofing. Overall, Ch Hostal Victoria offers a comfortable and convenient stay with a generally good value for money, particularly appreciated for its cleanliness and spaciousness.
Beds
Guest reviews for the beds at Ch Hostal Victoria present a mixed experience. On the positive side, many guests found the beds to be comfortable, spacious and clean. Several reviews highlight that the beds were described as "super comfortable" and guests appreciated the availability of multiple pillows and cushions. The main beds in particular received praise for their comfort with some noting that the beds were "big and very comfortable."
However, there were notable criticisms as well. Some guests mentioned that the mattresses were hard, old and uncomfortable with springs poking through. The noisy nature of some beds was a frequent complaint with beds creaking or making excessive noise upon movement. Additionally, pillows were a point of contention with some guests finding them either too hard, too soft or flat. A few reviews noted that some beds were small and short with mattresses that were either larger or smaller than the bed frames, adding to the discomfort.
Overall, while the comfort and spaciousness of some beds stood out positively, issues with bed noise, mattress condition and pillow comfort were significant drawbacks for other guests.
Cleanliness
Ch Hostal Victoria receives mixed feedback regarding its cleanliness. On the positive side, many guests commend the hostel for being very clean, tidy and well-maintained. Several reviews emphasize that the rooms are spotless and cozy with a few noting the friendly and efficient cleaning staff. The facilities are often described as immaculate, contributing to an overall sense of cleanliness and comfort.
However, there are notable concerns highlighting areas where the hostel falls short. Guests have pointed out issues such as unclean floors, stained walls and showers and occasional lapses in basic maintenance like emptying trash cans and replacing towels. Some rooms reportedly had residual dirt from previous occupants and there were complaints about outdated and damaged amenities. These negative experiences suggest that while the hostel generally maintains a good standard of cleanliness, it sometimes fails in the finer details and consistency of service.
Overall, Ch Hostal Victoria offers a generally clean environment, but there are specific areas that need attention to ensure a uniformly high standard of cleanliness for all guests.
Staff
The reviews of 'Ch Hostal Victoria' highlight the staff as a standout feature of the establishment. Guests consistently describe the staff as highly attentive, friendly and responsive. Communication, often conducted over the phone or via WhatsApp, is noted as being clear and efficient, facilitating smooth check-ins and providing useful local information. While there is no physical reception desk, the remote assistance is praised for its professionalism and courtesy. Staff members, particularly those mentioned by name such as Fernanda and Adrián, are commended for their kindness and willingness to help, whether in providing recommendations or addressing guest concerns promptly. Despite occasional gaps in physical presence, the overall treatment and attention from the staff are described as excellent, offering a supportive and welcoming experience for guests.
Wi-Fi
The Wi-Fi situation at Ch Hostal Victoria appears to be inconsistent with many guests reporting issues with connectivity. The majority of reviews highlight weak signals, poor connection quality and difficulty accessing the internet in their rooms. Some guests noted that the Wi-Fi only worked in the hallway or had intermittent and unstable connections. There were also mentions of the Wi-Fi being unreliable and almost non-existent in certain rooms. However, a few reviews did mention the Wi-Fi working well and connecting properly, indicating that experiences with the internet may vary depending on the specific room or location within the hostal. Overall, while there are some positive notes, the general feedback suggests that the Wi-Fi needs significant improvement to meet guests' expectations.
Parking
Ch Hostal Victoria receives mixed reviews regarding its parking facilities. Many guests appreciate the convenience of having free or affordable parking close to the hostel with some mentioning accessible, spacious and nearby public parking areas. For a modest fee, private parking within the building is available, which several guests find convenient and comfortable. The parking fee is quite reasonable, at approximately 10 euros per day.
However, the parking situation can be challenging for some, especially those with larger vehicles, as the garage is described as narrow and difficult to maneuver. It is also noted that parking spots can be limited and finding a spot on the street can be complicated. For those not opting for the paid parking, spaces are scarce and some reviews indicate the difficulty of parking in the blue zone.
Prior communication from the host provides useful information about parking options, which many guests found helpful. Despite the challenges, the hostel's central location and the availability of various parking options—including managed and reserved spaces—mean that with a bit of planning, visitors can secure a spot without much hassle.
Nightlife
'Ch Hostal Victoria' is strategically located in a lively area with a bustling nightlife scene. Guests can enjoy a diverse selection of bars, pubs and nightclubs right on their doorstep, offering a good atmosphere and music into the early hours of the morning. For those seeking vibrant nightlife, this location provides easy access to numerous entertainment options, including the nearby Pub Bogart, a popular spot directly across the street.
However, the central location also comes with its fair share of noise. Many reviews mention significant noise from the street, bars and nightclubs, which often continues until 4 or 5 in the morning, making it challenging for light sleepers. The noise issue is exacerbated by insufficient window insulation, leading to disturbances from conversations, music and general street activity.
While the nightlife is a highlight, guests looking for a quieter stay or those troubled by street noise might find this location less ideal. The hostel does offer additional amenities like pet-friendly options, decent overall cleanliness and parking, though the garage is noted to be small. Despite the noise, the central location ensures easy access to local shops, restaurants and tapas bars, making it a convenient spot for both exploration and late-night entertainment.
Dog Friendly
Ch Hostal Victoria is a pet-friendly establishment where guests often highlight the ability to bring their dogs. The area around the hotel is notably dog-friendly, enhancing the experience for those traveling with pets. Many have appreciated the hotel's cleanliness even while accommodating pets. A nominal fee of 10€ is required for bringing a pet. Overall, the hostal has received positive reviews from guests who were able to travel with their pets with some mentioning plans to return due to their satisfaction. The comfortable beds and welcoming environment for pets contribute to the positive feedback.
No, Ch Hostal Victoria doesn't have any pool.
No, a spa isn't available at Ch Hostal Victoria.
Yes, Ch Hostal Victoria welcomes dogs.
Yes, parking facilities are available at Ch Hostal Victoria.