ibis Rugby East

Crick 52.35295400, -1.16033400 , Parklands, Crick (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe 'ibis Rugby East' receives largely positive reviews across various categories, establishing it as an excellent choice for travelers. Guests consistently commend the hotel’s convenient location, especially for those needing quick access to the M1 motorway. Despite its proximity to major roads, the hotel maintains a peaceful atmosphere, making it suitable for both business stopovers and family visits.

Breakfast at the hotel is highly praised for its wide and generous selection of fresh and tasty options, including a well-received full English breakfast. Although there are occasional logistical challenges and minor quality inconsistencies, the overall breakfast experience is satisfying and appetizing.

Guest reviews highlight some areas for improvement in the dinner service with mixed feedback regarding meal quality and variety. While certain dishes like pizza and lamb shank receive positive notes, the overall menu would benefit from healthier options and better preparation consistency.

Room quality at ibis Rugby East stands out for cleanliness, comfort and modern amenities. Guests often describe the rooms as spacious, well-decorated and equipped with large, comfortable beds. Despite minor issues such as limited storage and the absence of a second bedside table, the rooms are favorably viewed as comfortable and suitable for short stays.

Cleanliness is a notable strength with the entire establishment maintaining high standards, from the rooms to the common areas. The hotel also offers ample, secure parking, appreciated for its accessibility and convenience.

The hotel staff is frequently lauded for their friendliness, helpfulness and exceptional customer service. Specific individuals, including staff members like Fedicka and Freddie and Manager Yann, receive special mention for their supportive and attentive service, significantly enhancing the guest experience.

In summary, 'ibis Rugby East' reliably provides a comfortable, clean and convenient stay with commendable staff service, appealing breakfast options and accommodating facilities, making it a favored choice for many travelers.
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3-Star Hotel

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Guest Reviews
7.5
Good
Location
The 'ibis Rugby East' boasts a convenient and excellent location, particularly favored by guests for easy access to the M1 motorway at Junction 18. Its proximity to major roads ensures minimal travel disruption, making it an ideal spot for those continuing their journey the next day or visiting family in the area. Despite being near a main road, rooms and common areas maintain a peaceful atmosphere free from traffic noise.

Clean and modern facilities are complemented by friendly and attentive staff, adding to the overall pleasant stay. The hotel's situation makes it suitable for various types of travelers, including business stopovers and specific events like karting. While a few guests noted that the location feels slightly secluded, it meets the needs of those looking for a straightforward and accessible stay in the region.

Breakfast
The breakfast experience at Ibis Rugby East is generally well-received with several standout positive aspects. Guests frequently comment on the good facilities and the wide selection of food available. Many praise the breakfast for being very good, well-presented and offering a hot and plentiful full English choice. The buffet is described as generous with a fabulous range of choices, enough to suit any palate. Some reviews liken the breakfast to being as excellent as a homely meal, highlighting its freshness and taste.

However, there are a few areas that could use improvement. Some guests found the breakfast to be chaotic, noting that they had to wait for staff to clear tables. A few mentioned that while the breakfast was good when it arrived, it was sometimes lukewarm and not always consistently replenished. Additionally, a small number of guests felt that certain items were of low quality or lacked sufficient flavor.

Overall, despite a few logistical hiccups and occasional quality issues, the breakfast at Ibis Rugby East usually satisfies with its array of delicious and fresh options, making it a solid start to the day for travelers.

Dinner
The dinner experience at ibis Rugby East has been a mixed bag according to guest reviews. While diners found the restaurant to be very clean and enjoyed the bar service, many felt that the evening menu left much to be desired. A number of guests highlighted that the food was often overpriced, either over or undercooked and lacked quality. Basic and unflavourable microwave dinners, combined with limited choices and poor preparation, were recurrent themes. However, some specific dishes like pizza were mentioned favorably and the lamb shank received a good review despite inconsistencies with the sides. There were also occasional accolades for the value for money and the quality of certain meals. Guests suggested that the restaurant would benefit from offering healthier options, including more vegetables and a variety of well-prepared dishes. Overall, while there are some positives, improvements in menu variety and food quality are necessary to enhance the dinner experience.

Rooms
The guest reviews of ibis Rugby East emphasize several positive aspects of the hotel's rooms. They highlight the comfort and cleanliness with many depicting the rooms as modern, spacious and well-decorated. Guests found the rooms to be of a decent size, often mentioning the large, comfortable beds and adequate storage facilities. The ambiance of the rooms was described as relaxing, complemented by modern amenities and quality accommodation suitable for overnight stays.

Visitors appreciated the newly decorated rooms, noting that they were extremely clean. Several reviews pointed out the convenience of easy parking, which added to the overall positive experience. The hotel staff received praise for being friendly and helpful, contributing to the pleasant atmosphere of the stay. Some guests did mention minor inconveniences such as the absence of a second bedside table and insufficient storage for two guests. However, these were outweighed by the prevailing sentiment of cleanliness, comfort and modernity.

Overall, the reviews suggest that ibis Rugby East provides a comfortable and satisfactory lodging experience with spacious and clean rooms, making it a suitable choice for travelers.

Beds
Guests at ibis Rugby East generally find the beds comfortable, often highlighting them as exceptionally cozy and extra-large. Many visitors have mentioned the beds as some of the most comfortable they've experienced in a hotel. However, there are occasional mentions of issues such as mattresses sinking in the middle or being too firm for some. Despite these mixed reviews on firmness, the overall sentiment leans towards a positive experience with comfortable bedding. Visitors also appreciate the helpful staff and great breakfast, adding to a pleasant stay.

Cleanliness
Ibis Rugby East earns high praise for its cleanliness and convenience, consistently described as spotlessly clean and very clean. Guests appreciate the modernity and comfort of the establishment, noting the clean, cozy and well-sized rooms that offer a comfortable stay. The hotel features easy access to parking and friendly staff, enhancing the overall experience with attentive service. Many find the cleanliness of the bathrooms, rooms and overall building to be commendable. The spacious and fresh-feeling rooms add to the appeal and guests often find the accommodation so satisfying that they express intentions to book again. While the hotel may be seen as basic by some and needing minor updates, these aspects are outweighed by the general standard of cleanliness and comfort provided.

Staff
At ibis Rugby East, the staff leave a lasting impression with their warm and welcoming demeanor. Described consistently as friendly, helpful and incredibly supportive, they contribute significantly to the overall pleasant atmosphere of the hotel. Guests speak highly of specific individuals like Fedicka and Freddie, who went above and beyond to address issues promptly, showcasing the exceptional customer service the hotel is known for. Manager Yann also garners praise for outstanding service, reflecting a well-led team.

Despite occasional mentions of inexperience or being overworked, the staff's positive attitude and genuine kindness never waver. Their cheerfulness and willingness to assist guests elevate the experience, ensuring visitors feel valued and well-cared-for during their stay. Whether assisting with room changes or simply being approachable, the dedication of the ibis Rugby East team stands out, underscoring the hotel's reputation for excellent hospitality.

Parking
The parking situation at ibis Rugby East has generally been well-received by guests. Descriptions frequently highlight the ample and spacious parking areas available around the property, making it easy for visitors to find a spot. The car park is noted as being large enough to accommodate buses and its proximity to the motorway is convenient for travelers. Some guests have mentioned the cleanliness and security features, such as security cameras, as positive aspects. While the parking bays may feel tight for some, the overall feedback emphasizes the availability and accessibility of parking spaces, contributing to a hassle-free experience for guests. On rare occasions, there have been instances where the parking was full upon arrival, but such comments are few and far between.


No, ibis Rugby East doesn't have any pool.

No, a spa isn't available at ibis Rugby East.

Yes, ibis Rugby East welcomes dogs.

Yes, parking facilities are available at ibis Rugby East.

No, ibis Rugby East doesn't have a gym.

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