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Summary of reviewsThe Radisson Hotel Cincinnati Riverfront is highly valued for its conveniently accessible location, making it an ideal base for exploring both Cincinnati and Northern Kentucky. Guests particularly appreciate its proximity to downtown Cincinnati, which provides easy access to entertainment, dining and sporting venues, such as stadiums and the riverfront. The views from the rooms and the hotel’s restaurant, especially the nighttime city skyline, receive frequent praise. Despite occasional noise from interstates, the central location and practical amenities like easy parking and spacious rooms offer significant advantages to travelers.
The breakfast experience at the Radisson is generally positive with guests complimenting the quality, deliciousness and convenience of having breakfast delivered to the room. The friendly and pleasant staff enhance the dining atmosphere. However, some guests feel the breakfast is overpriced and are disappointed that it is not included in the room rate. Many still find it worth the cost, praising the food and service quality.
Dining at the hotel is notably highlighted by the revolving restaurant on the 18th floor, admired for its impressive views and fine dining experience. Delicious food, especially in the downstairs restaurant and excellent service from the waitstaff are commonly noted. Though reservations may be necessary and some find it pricey, the overall dining options significantly enhance the guest experience.
Guests appreciate the spaciousness and comfort of the rooms, particularly the scenic views of Cincinnati and the river. However, there are areas in need of improvement with recurring complaints about outdated and worn-out conditions, cleanliness issues and non-functioning amenities. Overall, the rooms offer comfort and impressive views but suffer from maintenance and cleanliness problems.
Cleanliness at the hotel appears inconsistent. While some note clean and well-kept rooms, numerous reviews highlight various cleanliness issues, ranging from dirty carpets and bathrooms to stained bedding and unpleasant odors. These issues significantly detract from the overall experience despite efforts by some staff members.
The hotel staff receives mixed reviews but is largely seen in a positive light. Many employees are noted for their friendliness, helpfulness and exceptional service. Notable mentions go to individuals like Jessica at the front desk, Miranda at the bar and manager Mike. However, some guests encounter variability in service quality with a few staff described as curt or unprofessional.
The hotel's amenities include practical items in the rooms such as microwaves, irons, ironing boards and charging stations. However, the wifi service receives criticism for being inconsistent and slow, particularly in rooms on higher floors.
The pool is a mixed bag; appreciated for being large and clean, it is popular among kids and teens. However, issues such as cold water despite claims of it being heated, cleanliness problems and maintenance needs are common concerns.
Parking at the Radisson offers convenience with easy access and free parking as a notable advantage. Guests, however, express concerns about safety, limited parking spaces and additional charges, suggesting room for improvement in this area.
The hotel is family-friendly with guests enjoying the lovely river and city views, the revolving restaurant and the pool, making it a good choice for family gatherings and small getaways. Minor issues, such as balcony doors not locking and long check-in times, are noted but do not significantly detract from the overall positive experience.
Finally, the beds receive mixed reviews with many guests finding them comfortable and conducive to good sleep, while others report discomfort and cleanliness issues.
In conclusion, while the Radisson Hotel Cincinnati Riverfront offers many appealing features, especially its location, dining options and family-friendly environment, areas such as room maintenance, cleanliness and wifi service need improvement to enhance the overall guest experience. Show more
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Categories
Hotel near Golf Courses
This hotel is near golf courses and facilities.
3-Star Hotel
This hotel stands out due to its riverfront location and comprehensive amenities, including an on-site restaurant and bar. The rooms offer comfortable accommodations with scenic views, enhancing the overall guest experience. Its proximity to local attractions and business centers adds to its appeal.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Queen Room with Two Queen Beds and Balcony - Accessible/Non smokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Premium King Room with Balcony and City View - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Queen Guest Room with Two Queen Beds with Balcony - Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
King Room with Balcony - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a wardrobe, a carpeted floor, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Queen Room with Two Queen Beds and Balcony - Accessible/Roll-in Shower/Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Premium Queen Room with Two Queen Beds, Balcony and City View - Non-SmokingThis quadruple room has a balcony and a tea/coffee maker.
King Suite with Whirlpool - Non smokingThis suite features air conditioning, a tea and coffee maker and a flat-screen TV.
Guest Reviews
6.8
Rated
Location
The Radisson Hotel Cincinnati Riverfront boasts a convenient and accessible location that guests find ideal for various purposes. Its proximity to downtown Cincinnati allows for easy access to entertainment, dining and sporting venues, such as stadiums and the riverfront. The hotel is well-situated near major highways, making it a breeze to navigate to and from different parts of the city. Guests often rave about the stunning views from the rooms and the restaurant, especially the city skyline at night. Although some reviews mention noise due to its closeness to interstates, the majority appreciate its central position and the convenience of nearby facilities and attractions. The hotel also offers practical amenities such as easy parking and clean, spacious rooms. Overall, its strategic location is a significant advantage for travelers looking to explore both Cincinnati and Northern Kentucky.
Breakfast
The breakfast experience at the Radisson Hotel Cincinnati Riverfront receives praise for its quality with multiple guests describing it as great, delicious and outstanding. The option to have breakfast delivered to the room is appreciated for its convenience with mentions of good coffee, friendly staff and a pleasant dining atmosphere.
However, a recurring point of contention is that breakfast is not complimentary and is considered overpriced by some guests. There is no free breakfast included in the room rate, which leaves a few guests disappointed, especially when compared to other hotels that offer complimentary breakfast. Despite the additional cost, many guests find the breakfast to be worth it, highlighting the delicious offerings, particularly the eggs. The availability of breakfast vouchers as compensation for inconveniences is noted, showing some effort to address guest concerns.
Overall, the feedback portrays a mixed but generally positive view of the breakfast, emphasizing the excellent quality of the food and service but balancing it with dissatisfaction about its cost and lack of inclusivity in the room rate.
Dinner
The Radisson Hotel Cincinnati Riverfront boasts a dining experience that leaves a lasting impression on its guests. The highlight of the hotel is undoubtedly the revolving restaurant on the 18th floor, offering spectacular views and an exquisite fine dining experience. Many guests rave about the delectable food and unique ambiance, making it a must-visit. The downstairs restaurant also receives high praise for its delicious offerings and outstanding service, especially from the waitstaff.
Room service is considered reliable and convenient with some noting it as fairly affordable. However, potential diners should be aware that reservations are often necessary for the top-floor restaurant and it may not always be open. Additionally, a few guests mentioned that the restaurant could be pricey and the menu not particularly child-friendly.
Overall, the dining options at the Radisson Hotel Cincinnati Riverfront are impressive with special mentions of the fantastic food, both on the 18th floor and the fifth and the memorable dining atmosphere. Despite minor inconveniences such as occasional booking issues and the high cost, the culinary experience here is highly regarded and contributes significantly to the enjoyment of staying at the hotel.
Rooms
Guest reviews for the Radisson Hotel Cincinnati Riverfront present a mix of positive and negative experiences, particularly focused on the rooms. Visitors frequently appreciated the spaciousness and comfort of the beds, highlighting the scenic views of Cincinnati and the river as major positives. Many rooms were described as large and offering good layouts with some guests noting that their rooms were clean.
However, the reviews also indicate significant areas in need of improvement. A recurring theme was the outdated and run-down condition of the rooms, including worn-out furniture, broken fixtures and stained carpets. Cleanliness issues were prevalent with complaints ranging from dirty bathrooms and stained bedding to rooms that smelled of smoke or mold. Noise from the nearby highway and loud hallways at night were also frequent complaints.
Several guests had issues with non-functioning amenities such as air conditioning units and refrigerators and found the room sizes smaller than expected. Despite attempts at remodeling, the overall feeling was that the property still felt old and could benefit from more thorough updates.
Overall, while the hotel offers some comfortable and well-laid-out rooms with impressive views, numerous maintenance and cleanliness issues detract from the overall experience.
Beds
Guest reviews of the Radisson Hotel Cincinnati Riverfront reveal mixed experiences with the beds provided. Many guests highlighted the comfort of the beds, describing them as comfortable, extremely comfortable and clean. Words like comfy and cozy were frequently mentioned, suggesting that numerous visitors found their sleep experience pleasant. Some even mentioned having the best sleep they had in a while.
However, there was a notable portion of reviews that expressed dissatisfaction. Complaints included beds being too hard or uncomfortable with some guests noting issues like beds leaning to one side, feeling like sleeping on concrete or even beds being broken. Additional reports mentioned potentially unhygienic conditions, such as bed stains, old and worn-out pillows and musty-smelling pillows and blankets. Though some guests found the mattresses firm and comfortable, others wished for softer beds.
Overall, while many guests enjoyed a comfortable stay at the Radisson Hotel Cincinnati Riverfront, a good number had concerns over bed quality and cleanliness.
Cleanliness
The cleanliness of the Radisson Hotel Cincinnati Riverfront appears to be a significant concern for many guests. While there are some positive mentions, such as clean pillows and bedding and a handful of guests noting that their room was clean or even immaculate, the majority of reviews highlight various cleanliness issues. Guests frequently reported dirty rooms, carpets and bathrooms with mold in showers and tiles. There were specific complaints about unwashed bedding, stained lampshades and musty or unpleasant odors throughout the building, including strong smells of marijuana.
Several reviews also mentioned unsightly and unhygienic conditions such as blood stains on bed linens, dust, crumbs and clumps of hair in bathrooms. Other issues included dirty tubs with soap scum, remnants of previous guests and dirty pool areas. Broken fixtures, outdated furnishings and carpets in need of a deep clean were also common criticisms.
Overall, it seems the hotel struggles with consistent maintenance and upkeep and these cleanliness issues significantly detracted from the guest experience despite some staff efforts and amenities.
Staff
At the Radisson Hotel Cincinnati Riverfront, guests have mixed experiences with the staff, but many reviews highlight positive encounters. Friendly and helpful interactions are frequently mentioned with several employees leaving a notable impression. Jessica at the front desk, Miranda at the bar and Betty the clerk, are noted for their exceptional service, making guests feel welcomed and cared for. Manager Mike is particularly praised for going above and beyond his duties, contributing to a positive stay for many visitors.
However, experiences are occasionally marred by inconsistencies; some front desk staff are described as bubbly and welcoming, while others come off as curt or unfriendly. While many guests appreciate the politeness and helpfulness of the staff at all levels, others encounter employees who seem disgruntled or unprofessional. Instances of staff appearing unwelcoming or indifferent, particularly during check-in, are noted as areas needing improvement.
Overall, the Radisson Hotel Cincinnati Riverfront's staff largely receive commendations for their friendliness and assistance, although some variability in service quality suggests that experiences can vary depending on the individual staff members on duty. Despite this, the majority of guests seem to find the service satisfactory and often excellent, adding a positive dimension to their stay.
Wi-Fi
The Radisson Hotel Cincinnati Riverfront boasts a scenic view of the city that guests find to be the standout feature of the property. With well-appointed rooms that come with practical amenities such as a microwave, iron, ironing board, charging stations and wifi, the hotel promises convenience and comfort.
However, guests have highlighted issues with the wifi service. The wifi connection is reportedly inconsistent and often slow with some mentioning that it does not work at all in certain areas, including rooms on higher floors. Despite claims of having one of the best wifi connections, it appears that only certain areas, like the lobby, offer reliable internet access. Therefore, while the hotel excels in providing a picturesque urban vista and essential in-room amenities, it could benefit from enhancements in its wifi service to ensure a consistently positive experience for all visitors.
Pool
The pool at the Radisson Hotel Cincinnati Riverfront has proven to be a mixed experience for guests. Many appreciated the nice, large and clean pool area, highlighting it as a great and refreshing feature of the property. It seems to be a hit with kids and teens, who found it enjoyable and a fun part of their stay. The presence of poolside towels was also noted positively.
However, there were several concerns. A recurring issue is the temperature with numerous reviews mentioning the pool being freezing cold, despite it being described as heated. The size was also a point of contention with some guests feeling it was too small given the hotel's capacity. Cleanliness was another problem area, as some reported dirt, hair and even a roach in the pool area, as well as a strong chlorine smell. Furthermore, the pool's maintenance needs attention with mentions of broken lights and the need for repairs and upgrades. The pool area was occasionally described as chilly and there were reports of it being closed without prior notice, which disappointed several guests.
Overall, the pool can be an enjoyable amenity at the Radisson Hotel Cincinnati Riverfront, especially for younger visitors, but there are clear areas where improvements are needed to enhance guest experience.
Parking
The Radisson Hotel Cincinnati Riverfront garnered mixed feedback regarding its parking facilities. Guests appreciated the easy access and convenience of parking with some highlighting the benefit of underground and below-ground parking options. The availability of free parking was particularly noted as a positive aspect by several reviewers. Visitors also found the shuttle service to nearby stadiums to be highly convenient.
However, some voiced concerns about the safety of the parking area, describing it as not safe and sketchy. Reports of limited parking spaces, especially near the entrance and the presence of potholes were also mentioned. The issue of paying extra fees for parking was a recurring theme with many considering the $7 per day charge excessive. Additionally, difficulties were noted with navigating the parking area due to the layout and frozen ramps.
Overall, while the hotel's parking offers some convenient features, attention to safety and clearer communication regarding fees could enhance the guest experience.
Family
The Radisson Hotel Cincinnati Riverfront offers a pleasant experience for families, making it a recommended choice for family vacations and gatherings. Guests appreciated the lovely view of the river and Cincinnati, which added a special touch to their stay. The revolving restaurant was particularly popular with grandchildren, providing a memorable dining experience. The hotel is conveniently located with a small park across the street that was an excellent place for kids to play.
Celebrations such as birthdays were well accommodated and many families felt right at home. Despite a 35-minute wait to check in, the overall experience was positive with comfortable rooms that met the needs of families celebrating events like a 6-year-old’s Birthday Bash or a teen’s 14th birthday. However, there were a few concerns, such as balcony doors that wouldn’t lock, which caused some anxiety for parents with small children and long waits during check-in could lead to boredom among kids in line.
The hotel’s pool was a big hit, particularly with teenagers and overall, families reported having a great time, making it a reliable choice for a small family getaway. While one family mentioned being given a handicapped room that didn't feel entirely family-friendly, the majority of the feedback highlights the hotel as a convenient and enjoyable venue for family activities and gatherings.
3 Star
Nestled in a prime location with easy access to downtown and major attractions, the Radisson Hotel Cincinnati Riverfront manages to meet its three-star rating. The hotel's affordability and adequate amenities are suitable for those not seeking luxury. However, the property appears heavily dated with noticeable signs of wear and a need for renovation. Common areas and rooms are often described as outdated and in need of a refresh with specific mentions of old washrooms, stained carpets and small elevators. Cleanliness seems to be a recurring issue with reports of unpleasant smells and unclean conditions. Despite these drawbacks, the rates are reasonable, making it a viable option for budget-conscious travelers who are content with basic three-star services and accommodations.
Business
The Radisson Hotel Cincinnati Riverfront proves to be a mixed bag for business travelers. The hotel offers spacious accommodations and maintains a business-focused approach, making it suitable for professional stays. Business meeting arrangements are well organized and the process for check-in and check-out is straightforward, adding convenience for guests on tight schedules.
However, it falls short in a few aspects crucial for business travelers. The absence of a business center is noticeable and some amenities could use improvement. Breakfast, while serviceable, is notably pricey and parking costs add up. There were also instances of guests having to change rooms late at night, which could disrupt a busy itinerary. Additionally, interactions at the front desk may fluctuate in warmth, especially when dealing with third-party bookings.
Despite these drawbacks, the night balcony view offers a pleasant respite from the busy day, providing a scenic view to unwind. Suitable for business meetings and stays, the Radisson Hotel Cincinnati Riverfront could enhance its appeal with a few strategic improvements.
Accessible
The Radisson Hotel Cincinnati Riverfront offers notable accessibility features, making it a viable option for guests with disabilities. The hotel includes handicapped accessible rooms and ADA accessible bathrooms, ensuring compliance with accessibility standards. Guests found the accessible entrance convenient and appreciated the availability of an accessible shuttle. The staff received praise for their accommodating and professional demeanor, contributing positively to the overall experience. However, some reviews highlighted issues such as rooms being past their prime and occasional cleanliness concerns. Elevator noises were also mentioned as a minor inconvenience. While the accessibility features are a strong point, some areas of the hotel might benefit from improvements to enhance the overall stay for guests with disabilities.
Indoor Pool
The Radisson Hotel Cincinnati Riverfront features an indoor pool that receives mixed reviews from guests. Many appreciate the pool as a great feature of the property, describing it as clean and refreshing. It is also noted as a good option for kids, providing a nice amenity for families. However, several guests found the pool to be colder than expected, impacting their enjoyment. Despite some concerns about temperature, the indoor pool is generally well-maintained with some guests highlighting the cleanliness and the overall positive experience. The pool area itself is described as nice, although some visitors felt it was a bit chilly.
Yes, Radisson Hotel Cincinnati Riverfront has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Radisson Hotel Cincinnati Riverfront.
No, Radisson Hotel Cincinnati Riverfront doesn't allow dogs.
Yes, parking facilities are available at Radisson Hotel Cincinnati Riverfront.
Yes, Radisson Hotel Cincinnati Riverfront has a gym.