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Summary of reviewsThe Jacobean Hotel receives praise from guests for several key aspects, making it a favorable choice for a variety of visitors. It's conveniently located near Warwick University, Coventry city center, Birmingham Airport and the NEC, making it an ideal base for both business and leisure travelers. Guests appreciate the ample parking, easy access to public transportation and the hotel's proximity to scenic walking routes, further enhancing its appeal. The location is noted for its peaceful setting despite being on a main road, offering quiet stays with excellent navigation options into Coventry or around the Midlands.
Breakfast at The Jacobean Hotel frequently stands out for its wide variety, especially the full English breakfast, which guests find excellently prepared and hearty. The inclusion of vegan and gluten-free options caters to various dietary needs, contributing to a generally positive dining experience. Although there are occasional shortages and service hiccups, breakfast remains a highlight for many.
Dinner receives commendations for the quality and taste of the food with well-prepared meals and reasonable pricing. The restaurant atmosphere is pleasant, often likened to a local pub with a friendly ambiance. Some guests noted limited healthy options and high-traffic service issues, but overall, dinner leaves a positive impression.
Opinions on the rooms are mixed with many guests noting spaciousness, cleanliness and comfortable beds. Unique and quirky decor is appreciated, but there are also consistent reports of dated furnishings needing refurbishment. Cleanliness varies with some guests enjoying well-maintained rooms while others encounter dust and wear.
Staff at The Jacobean Hotel are frequently praised for their friendliness, helpfulness and professionalism, playing a crucial role in creating a welcoming atmosphere. Housekeeping is noted for efficiency and the dining staff enhance the dining experience with their attentive service. The hotel's dog-friendly policy also adds to the welcoming environment.
Free WiFi is generally appreciated for its good connectivity, although some guests experience inconsistency in different areas of the hotel.
The Jacobean Hotel proves to be family-friendly with comfortable family rooms and amenities that cater to both adults and children. The big beer garden and ground floor access are particularly favored, despite occasional noise from children.
Beds receive mixed reviews with many guests finding them comfortable and clean, but some note issues with firmness and outdated mattresses.
As a three-star establishment, The Jacobean Hotel is considered good value for money, offering comfortable stays and commendable service despite some areas showing signs of wear.
Accessibility features such as ground-floor rooms, accessible bathrooms and compliance with regulations make the hotel suitable for guests with disabilities, contributing to a generally comfortable and inclusive experience.
In summary, The Jacobean Hotel provides a well-located, budget-friendly option with notable strengths in location, dining and customer service, while some areas such as room conditions and consistency in cleanliness could benefit from improvement. Show more
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Categories
Family Friendly Hotel
Offers dedicated family rooms equipped with a double and a single bed, providing ample space for families, and is also pet-friendly.
Dog Friendly Hotel
The Jacobean Hotel is pet-friendly. No specific details about pet amenities are provided, but it is listed as a pet-friendly option.
Hotel with EV Charging Stations
Accessible Hotel
3-Star Hotel
Room Types
Single RoomThis en suite room is situated at the back of the hotel and features free Wi-Fi. The room also offers a TV, tea and coffee making facilities, and a trouser press.
Twin RoomThis room features free Wi-Fi and a large bathroom. Tea and coffee making facilities are also provided. This room comes with trouser press.
Family RoomThis room features free Wi-Fi and a large bathroom. Tea and coffee making facilities are also provided. This room comes with trouser press.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Double RoomThis room features 2 floors with open plan bath and shower facilities, 49-inch flat-screen TV and a Juliet balcony.
Please note that pet is not allowed to this room.
Guest Reviews
7.4
Good
Location
The Jacobean Hotel's location receives high praise from guests for its convenience and accessibility. Many travelers highlight its proximity to key areas like Warwick University, Coventry city center, Birmingham Airport and the NEC, making it an ideal base for various trips, whether for business or leisure. The hotel's easy access to public transport, including a bus stop right outside, adds to its appeal.
Guests also appreciate the ample parking, which enhances its accessibility for those driving in. The hotel's peaceful setting, despite being on a main road, ensures a quiet stay and its vicinity to walking routes along the river and park areas offers pleasant recreational options.
Overall, the consistent positive feedback on its location underscores its suitability for a range of needs, from visiting family and attending events to exploring nearby attractions like the Cotswolds. The hotel's position ensures easy navigation, whether heading into Coventry or out to the Midlands, complemented by good value for money and friendly service.
Breakfast
The Jacobean Hotel offers a breakfast experience that garners largely positive feedback from its guests, highlighted by a wide variety of options tailored to different dietary needs. The full English breakfast is a consistent favorite, often praised for its excellent preparation and hearty portions. Guests appreciate the inclusion of vegan and gluten-free options, ensuring that dietary restrictions are accommodated without compromising quality. The breakfast menu is extensive and offers good value for money, often described as delicious, freshly cooked and flavourful. The service, while sometimes slow, is generally friendly and accommodating, enhancing the overall dining experience.
However, some reviews note occasional shortages of breakfast items and instances where the breakfast did not meet expectations in terms of value and variety. Moreover, the absence of breakfast service on certain occasions due to staffing issues or operational decisions has been a point of disappointment for some guests. Despite these drawbacks, when available, the breakfast at The Jacobean Hotel is largely regarded as a highlight, offering a great start to the day in a lovely dining setting.
Dinner
Visitors to The Jacobean Hotel have generally praised the dinner experience, highlighting the quality and taste of the food served. Guests frequently noted the delicious and well-prepared meals with comments such as "food was excellent" and "dinner was delicious in the restaurant" standing out in particular. Many enjoyed the generous portion sizes and reasonable pricing, adding to the overall satisfaction. The pork steak served on Valentine's Day received specific acclaim for its exquisite taste.
The restaurant atmosphere added positively to the dining experience with some guests describing it as lovely and boasting a friendly ambiance reminiscent of a local pub. The service, especially in the bar, was noted to be prompt and attentive and the extensive drink choices were another appreciated feature.
However, some reviews mentioned a limited and sometimes strange evening menu with a lack of healthy options. There were also issues with service during high-traffic times, such as during events like weddings, leading to seating problems despite previous reservations. Breakfast, in contrast to dinner, frequently received criticism for its quality, indicating a notable disparity between the two meal services.
Overall, dinner at The Jacobean Hotel tends to leave guests satisfied with its tasty, well-priced dishes and welcoming environment, although there are areas worthy of improvement, especially regarding breakfast offerings.
Rooms
The Jacobean Hotel offers varied experiences when it comes to room quality, depending on which accommodations guests receive. Many guests found their rooms to be very spacious, clean and equipped with comfortable beds. Positive reviews frequently highlight the unique and sometimes quirky decor, which includes modern and tasteful decorations that can make rooms feel special and cozy. Some rooms boast stunning views and large windows that allow ample natural light, adding to the pleasant stay.
However, the rooms have some recurring issues. A significant portion of guests mentioned that the rooms are very dated, requiring a refurbishment and modernisation to meet contemporary standards. Specific complaints include tired and peeling wallpaper, old carpets and general wear and tear which detract from the hotel's charm. Cleanliness is another area with mixed feedback—while many rooms are described as clean and well-maintained, others report dust, unclean bathrooms and lingering smells from previous occupants, including smoke and pet odors.
Amenities within the rooms also receive mixed responses. While some rooms are well-equipped with all necessary conveniences, there are reports of insufficient electric sockets, lack of consistent lighting and absent items like drinking glasses or multiple chairs for double rooms. Some rooms are also described as dark, damp and warm, which affects the comfort levels of guests.
Located conveniently, the hotel provides a decent value for money considering its spacious rooms and certain unique touches. However, potential visitors should manage their expectations regarding the room conditions, which range from well-maintained and charming to outdated and in need of a revamp.
Beds
The Jacobean Hotel offers a variety of experiences regarding bed comfort. Many guests found the beds to be comfortable with some describing them as very comfy and conducive to a good night's sleep. Cleanliness of the beds and bedding also received positive remarks. Large, king-sized beds were often highlighted for their size and comfort, adding an extra touch of luxury to the stay.
However, there were several mentions of issues with mattresses, ranging from being too firm or too soft, to being outdated and in need of replacement. A few guests experienced beds that sagged in the middle, had squeaky springs or were generally uncomfortable. Pillows also came under some critique for being thin and uncomfortable. Despite these mixed reviews, the general consensus leaned slightly more towards positive experiences with the beds at the hotel.
Cleanliness
The Jacobean Hotel presents a mixed picture when it comes to cleanliness. Many guests complimented the rooms for being spacious, tidy and exceptionally clean, often highlighting that the bed linen and towels were good and some rooms were recently renovated. Reviews frequently described the rooms as very clean with a pleasant fresh smell and common areas also received positive feedback for their cleanliness.
However, some inconsistencies were noted with certain areas needing more attention. There were reports of dust accumulation on fixtures, cobwebs on ceiling sprinklers and occasional sightings of black mold on window frames. A few guests mentioned that the decor appeared shabby and tired with some rooms suffering from dust, mold and poor maintenance.
Bathrooms generally received positive remarks for being clean and modern, although occasional lapses were noted, such as dirty shower curtains and unclean tiles. More critical reviews pointed out issues like unclean carpets, stained curtains and damp patches, indicating that while some areas are well-maintained, others require more thorough cleaning and refurbishment.
Overall, while many guests found their rooms to be clean and comfortable, others felt the hotel could benefit from a more consistent approach to cleanliness and upkeep maintenance.
Staff
Visitors to The Jacobean Hotel commonly praise the staff for their exceptional friendliness, helpfulness and professionalism. From check-in to check-out, the reception staff stand out for their welcoming and accommodating nature, making guests feel at ease upon arrival. Housekeeping maintains a reputation for being both pleasant and efficient, ensuring rooms are kept clean and comfortable.
Guests frequently note the staff's attentiveness and willingness to assist with any requests or issues, including providing directions and carrying bags. The dining experience is also highlighted with the restaurant staff described as friendly and the food being both tasty and reasonably priced.
While the rooms may require some updating in terms of decor, the high standard of customer care and the consistently amiable demeanor of the staff largely overshadow this. Many reviews speak of staff going above and beyond to enhance the stay, demonstrating a robust commitment to excellent service. Their genuine enthusiasm and happy disposition are appreciated, making for a notably pleasant atmosphere.
The hotel is also noted for being dog-friendly, which adds to the welcoming environment. Overall, the staff at The Jacobean Hotel play a pivotal role in creating a positive and enjoyable experience for guests, earning high marks across the board for their superb service.
Wi-Fi
The Jacobean Hotel offers free WiFi and there are noteworthy positive comments about the WiFi connection working well throughout the hotel with guests frequently praising the excellent and fast WiFi signal. Good connectivity is often mentioned and free internet access is available in the rooms. However, some reviews noted inconsistency in service. Reports of limited WiFi, poor signal and slow speeds suggest that the experience may vary across different areas within the hotel. In particular, some guests experienced no WiFi service or weak, unusable connections in their rooms. While in-room 4G service was also unreliable for some, the overall feedback indicates that while the WiFi can be excellent, it might not be equally strong in all areas of the hotel.
Family
The Jacobean Hotel appears to be a suitable option for families looking to enjoy a pleasant stay. Many guests highlight the availability of family rooms, which are described as incredible value for money and adequate for their needs. The hotel seems to be especially family-friendly with amenities designed to accommodate both adults and children.
The big beer garden is frequently mentioned as a favorable spot, enhanced by the friendly staff who contribute to a welcoming atmosphere. Immediate room availability and convenient ground floor access are other noted advantages, especially beneficial for families with elderly members or those looking for ease of movement.
Despite some feedback about the need for room updates and occasional noise from kids running around, most reviews suggest that families felt welcome and safe throughout their stay. The hotel's proximity to family activities and its family-oriented setup make it a handy choice for those traveling with children. The family business ambiance adds a personal touch that many seemed to appreciate.
3 Star
The Jacobean Hotel presents itself as a three-star establishment that offers a good value for the money. Guests frequently mention it is affordably priced, making it an accessible option for those looking for budget accommodations. Many reviewers appreciate that it provides a great value for a three-star hotel with some even suggesting it offers four-star service at budget hotel prices.
The hotel is described as old but maintained with a level of freshness. While several guests found the rooms comfortable, there were mentions of areas that appeared tired and in need of some tender loving care. Despite these minor issues, the overall sentiment is that the experience matches the price point.
Customer service at the hotel is highlighted positively with staff efforts going beyond the core of their responsibilities. This makes the stay particularly welcoming for families.
However, not all feedback is positive. Some guests were disappointed, noting that the hotel did not meet their expectations or match the modern look depicted in photographs. A few reviews suggested that there might be better options available nearby, referring to the Jacobean Hotel as a dive in need of revitalization.
In summary, The Jacobean Hotel is a modestly priced, three-star hotel that provides a comfortable stay with commendable service, albeit with some areas showing signs of wear.
Accessible
The Jacobean Hotel offers a range of accessibility features that cater to guests with disabilities. The hotel conveniently provides easy access to the city center and ensures essential assistance for wheelchair users. Guests have appreciated the accessible bathrooms and the availability of ground-floor rooms, which are specifically designed for disabled individuals and elderly guests. The hotel is also compliance with accessibility regulations, featuring wide doorways and lifts to enhance mobility throughout the premises. Located on a main road, the hotel’s location remains surprisingly tranquil. Though there are occasional issues with parking and the absence of double glazing, overall, the Jacobean Hotel is recognized as accessible for everyone, providing a comfortable and inclusive stay.
Dog Friendly
The Jacobean Hotel offers a welcoming atmosphere for guests traveling with dogs. Pets are gladly accepted at no additional cost, making it a convenient choice for pet owners. The hotel features pet-friendly rooms and a comprehensive pet policy that ensures a comfortable stay for furry companions. Guests have appreciated the option to bring their dogs along, noting that their pets were warmly welcomed. Free treats for dogs further enhance the experience, adding a thoughtful touch. While a few reviews mention a faint smell of dogs in the rooms, the overall consensus highlights the hotel's commitment to being a friendly and accommodating venue for pets.
No, The Jacobean Hotel doesn't have any pool.
No, a spa isn't available at The Jacobean Hotel.
Yes, The Jacobean Hotel welcomes dogs.
No, parking facilities aren't available at The Jacobean Hotel.