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Summary of reviewsComplex Balnear Covasna is a well-regarded destination thanks to its prime central location within the resort, making it easy for guests to explore the city's main attractions and the nearby central park. The hotel's setting is characterized by fresh air and a quiet, welcoming atmosphere, which enhances the overall experience for visitors. The accessibility to various activities and exploration opportunities due to its central positioning adds to its appeal.
The breakfast experience at the hotel is highly appreciated, described by guests as very good, varied and on par with four-star standards. Catering to a wide range of tastes, including those with dietary restrictions or vegan preferences, the breakfast menu is noted for its diversity and freshness. Guests consistently highlight the simple yet tasty and fresh selections with the quality of the breakfast being a standout feature of their stay.
Cleanliness is a strong point at Complex Balnear Covasna with many guests praising the rooms and bathrooms for their very clean and well-maintained state. The overall orderliness and comfort of the accommodations are frequently remarked upon, contributing to a positive experience for guests. Although there are occasional complaints about issues such as stained bed linen or unpleasant smells, the general sentiment remains positive regarding the hotel's cleaning standards.
The staff at Complex Balnear Covasna receives exceptional praise for their friendliness and professionalism. Described as polite, attentive and very friendly, the staff leaves a lasting positive impression on guests. The reception team, including the front desk personnel, is particularly noted for their helpfulness and warm demeanors, while the restaurant staff similarly earns high marks for their service, greatly enhancing the dining experience.
Guests also enjoy the recreational facilities, particularly the quality and size of the indoor and outdoor pools, along with the jacuzzi. The large heated swimming pool is a highlight with many describing their time spent there as wonderful and super. The SPA center, inclusive of a sauna and jacuzzi, is also well-regarded and contributes to the relaxing atmosphere at the hotel, despite minor criticisms of the facilities showing their age. The pool area, accessible for a small fee, is especially popular with families, providing fun for children and adding to the overall enjoyment of the stay.
While there are some areas for improvement, especially concerning the size and modernity of rooms, the overall experience at Complex Balnear Covasna is positive, driven by its excellent location, cleanliness, friendly staff and enjoyable breakfast and recreational facilities. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Twin Room with Balneo Therapy Offer This room with a private bathroom with a shower, a flat-screen TV with cable channels and a minibar. It also features free toiletries and carpeted floors.
Please note that this Twin Room with Balneo Therapy Offer, requires a referral ticket from the family doctor.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with cable channels, a minibar, a wardrobe and a carpeted floor. The unit has 1 bed.
Economy Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with cable channels, a minibar, a wardrobe and a carpeted floor. The unit has 1 bed.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a minibar, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a minibar, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Superior Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features a minibar, a wardrobe, tumble dryer, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Complex Balnear Covasna boasts a prime central location within the resort, positioning guests in close proximity to the city's main attractions and immediate vicinity of the central park, which features mineral water springs. The environment is characterized by fresh air and a quiet, welcoming atmosphere. Rooms and food receive positive remarks, enhancing the overall experience. The hotel's central positioning offers numerous possibilities for activities and exploration, making it a conveniently located and well-received destination.
Breakfast
Complex Balnear Covasna offers a commendable breakfast experience that has received positive feedback from numerous guests. Described as very good and varied, the breakfast caters to a wide array of tastes, including those with dietary restrictions or vegan preferences. The diversity and freshness of the breakfast menu were highlighted with several guests noting it as a pleasant surprise and on par with four-star standards.
The breakfast options are diverse and plentiful, ensuring that everyone finds something to enjoy. Guests particularly appreciated the quality, describing it as simple yet good with tasty and fresh selections. Exceptional variety and good quality were common themes in the reviews with some singling out the coffee as a delightful component of the meal.
Despite few mentions of a weak breakfast experience, the overall consensus points to a satisfying and enjoyable start to the day at Complex Balnear Covasna.
Rooms
The reviews for Complex Balnear Covasna present a mixed picture of the hotel's rooms. On a positive note, several guests appreciated the cleanliness of the rooms and bathrooms, highlighting that room cleaning was consistently good. There were also mentions of upgraded rooms without extra charges, which added a pleasant surprise to some stays. Some guests found the bathroom equipment to be excellent and praised the diverse breakfast offered by the hotel.
However, many reviews pointed out several areas for improvement. The rooms are frequently described as very small, cramped and without air conditioning, which some found uncomfortable. There is a general consensus that the furniture is outdated with instances of broken wardrobes, torn curtains and a lack of hairdryers contributing to a sense of disrepair. A few reviewers noted a heavy or unpleasant smell in both the rooms and hallways. Moreover, the rooms only have single beds, often pushed against separate walls and the overall décor, including the doors, needs modernization. There were also issues with low Wi-Fi signal, limited power sockets and minor malfunctions in the bathroom such as absent shower supports and subpar shower cabins. Overall, while cleanliness is a strong point for the hotel, significant updates to the room amenities and infrastructure are needed.
Cleanliness
Complex Balnear Covasna receives consistent praise for its cleanliness. Guests frequently describe the rooms as clean, properly equipped and very nice. Many reviewers highlight the orderliness and comfort of the accommodations with terms like very clean room and clean and comfortable rooms appearing repeatedly. Visitors also appreciate the overall cleanliness of the hotel, noting that everything was well-maintained. The bathrooms are particularly mentioned as being outstanding, further enhancing the guests' positive experiences. However, there are occasional mentions of issues such as stained bed linen, dirty carpets and unpleasant smells. Despite these occasional complaints, the general sentiment leans heavily towards satisfaction with the cleanliness and upkeep of the rooms and facilities.
Staff
Complex Balnear Covasna is particularly distinguished by its exceptional staff, whose friendly and kind nature leaves a lasting positive impression on guests. The staff is consistently described as polite, attentive and very friendly. The staff's availability and attentiveness ensure that guests' needs are promptly addressed, creating a welcoming environment throughout the hotel. The reception team, including the front desk ladies, stands out for their helpfulness and warm smiles. The restaurant staff similarly earns high praise for their friendliness and professionalism, contributing to a pleasant dining experience. Guests commonly highlight the excellent service they receive across all areas of the hotel, emphasizing the consistent friendliness and dignified politeness of every staff member they encounter.
Pool
At Complex Balnear Covasna, guests seem to have a generally positive experience with the hotel's swimming facilities. The indoor and outdoor pools, along with the jacuzzi, receive high praise for their quality and size with multiple mentions of the large heated swimming pool. Many guests describe the pool as wonderful and super, highlighting their enjoyable time spent there. Although one review noted slimy water, the majority found the pools to be in good condition, despite the facilities being somewhat old.
The SPA center, which includes a sauna and jacuzzi, appears to be well-regarded and satisfactory for most visitors. Access to the pool is exclusive to guests staying at Caprioara with a fee of 25 Ron per person for a two-hour session, which seems reasonable for the amenities provided. Families particularly enjoy the pool, often mentioning that it is a source of fun for children.
Aside from the pool, reviews also commend the hotel's coffee and its friendly staff, enhancing the overall experience at the resort. Despite some minor criticisms, the recreational facilities, including the pool and spa, foster a pleasant and relaxing atmosphere for guests at Complex Balnear Covasna.
Yes, Complex Balnear Covasna has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Complex Balnear Covasna.
No, Complex Balnear Covasna doesn't allow dogs.
Yes, parking facilities are available at Complex Balnear Covasna.