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Summary of reviewsBest Western The Westerly Hotel is consistently praised for its strategic and central location in Courtenay, offering easy access to a variety of amenities, restaurants, shopping, and vibrant city attractions, with convenient pathways for exploring both urban and natural sites. Visitors often commend the hotel for its exceptional cleanliness and comfort, with spacious, well-maintained rooms featuring modern amenities like fridges and microwaves, ensuring a relaxing stay in a peaceful environment.
The hotel’s breakfast offerings stand out, with a wide array of classic and gluten-free options served in an appealing setting, complemented by attentive staff. Guests also enjoy the on-site dining options, where the Canoe Pub and pizzeria are highlighted for their delicious food and superb service, making dining a pleasant experience without the need to leave the premises.
Families find the hotel accommodating with spacious rooms, a delightful games room for children, and a fun pool area, along with dining flexibility to cater to dietary needs. The exceptional comfort of the beds, adorned with quality linens and ample pillows, ensures restful nights for all visitors.
The exemplary service provided by the hotel staff, known for their friendly and accommodating demeanor, further enhances the guest experience, making them feel welcome from check-in to dining.
Guests appreciate the convenience of the parking facilities, including underground options and free parking, although some note that availability can be limited during peak occupancy.
Overall, Best Western The Westerly Hotel delivers a consistently positive and satisfying stay, marked by its outstanding location, impeccable cleanliness, friendly staff, and a comfortable, family-friendly environment. Show more
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Dog Friendly Hotel
The hotel welcomes dogs in designated Double Queen Balcony rooms. Dogs may not be left unattended in rooms. Cats are not allowed.
Hotel with Parking
This hotel provides free parking for its guests, including accessible parking options. An electric car charging station is also on site.
EV charging stations
Accessible Hotel
This hotel offers wheelchair-accessible elevators and parking. It also features walk-in showers in its renovated guest rooms. The hotel's central location in Comox Valley provides convenient access to various attractions.
4-Star Hotel
This hotel offers standard amenities with reliable service, making it a comfortable and convenient option. Its features are well-suited for a quality stay.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
King Room with Roll-In Shower - Disability AccessThis room offers a private walk out balcony, 50" Smart TV, and work station. A roll-in shower is available in the private bathroom.
Queen Room with Balcony - Disability AccessThis room features a private balcony, work station, and 50" Smart TV. Free local calls are available.
Queen Room with Two Queen Beds and Balcony - Pet FriendlyThis room features a private balcony, work station and 50" Smart TV. The rate also includes free local calls.
King Room with BalconyThe spacious double room offers air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Queen Room with Two Queen Beds and BalconyThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
King Room with Roll-In Shower - Mobility Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
The Best Western The Westerly Hotel stands out for its exceptional location, drawing praise from guests for its central position in Courtenay. The hotel is conveniently near a range of amenities, making it a prime choice for travelers who value accessibility. Its proximity to downtown is highlighted as a major advantage, offering easy access to a variety of good restaurants, shopping, and vibrant city attractions. The location is also suitable for business travelers, positioned close to essential services and facilities such as restaurants and pubs.
Guests appreciate the convenience of walking to key points of interest, including the picturesque river trail, ferry port at Little River, and the airport. The hotel’s central spot lends itself well to those looking to explore Courtenay, whether on foot or by car, with effortless access to Mt. Washington for skiing enthusiasts. The surrounding area allows for pleasant strolls and serves travelers interested in both the city's amenities and natural beauty.
Cleanliness and quietness complement the excellent location, with cozy rooms providing a comfortable stay. The hotel’s staff are noted for their friendliness and helpfulness, adding to the positive experience of visitors. Whether traveling for leisure or business, guests repeatedly underscore the benefits of the hotel’s strategic location, contributing to a satisfying and convenient stay.
Breakfast
The breakfast experience at Best Western The Westerly Hotel consistently impresses guests. Many highlight the exceptional quality and variety of the breakfast offerings, with numerous reviews praising the remarkable selection of classic breakfast foods. The buffet is frequently described as excellent, offering options to satisfy various dietary needs, including gluten-free choices. Guests appreciate the included breakfast feature as a staple of their stay, often mentioning the plentiful and delicious options available. The breakfast room provides an attractive setting, adding to the overall positive experience. Apart from the diverse and well-prepared breakfast menu, the friendly and attentive staff further enhance the dining experience. While some guests noted the overall older condition of the hotel, the breakfast remains a standout aspect, often cited as a favorite part of their visit.
Dinner
The dining options at Best Western The Westerly Hotel promise a satisfying culinary journey for their guests. With a restaurant and pub conveniently located on-site, visitors have access to a wide range of dining experiences without needing to leave the premises. The Canoe Pub, a beloved spot among guests, offers a vibrant atmosphere and has garnered praise for its excellent food, particularly their pizza and seafood pasta. Dining at the hotel's pizzeria is highlighted as an exceptional experience, adding to the variety of flavors available. Guests frequently mention the delicious food and excellent service, which contribute to a pleasant overall dining experience. The restaurant is noted for its reasonably priced meals and added perks, such as a $7.00 coupon for a prime rib dinner. Overall, the hotel's dining facilities offer great options and are well-appreciated for their culinary quality and service.
Rooms
Nestled in a vibrant location, Best Western The Westerly Hotel stands out for its consistently clean and comfortable rooms, ideal for guests seeking a relaxing stay. Many visitors appreciate the spaciousness of the rooms, which are well-equipped with amenities like fridges and microwaves, adding convenience for those opting for in-room dining. The beds receive frequent praise for their comfort, ensuring a restful night in quiet surroundings, while thoughtful touches like clean remote controls and quick towel service underscore the attention to detail. Rooms are well-maintained with modern features, allowing guests to enjoy their stay without any lingering smells. The presence of functional amenities is particularly beneficial after a day exploring the nearby attractions, and some units offer charming balconies with mountain views, providing a picturesque backdrop. Despite a few mentions of dated decor, the hotel delivers on cleanliness and comfort, making it a top choice for travelers.
Beds
Nestled in a central location, Best Western The Westerly Hotel is noted for providing a consistently comfortable sleeping experience. Guests frequently highlight the comfort of the beds, often describing them as very or super comfy, adding praise for the clean and welcoming rooms. With plenty of pillows and great linens, the beds provide a restful night's sleep. Visitors appreciate the quality of the mattresses, indicating they facilitate a satisfying and relaxing stay. The combination of comfortable beds and a pristine environment contributes significantly to positive guest evaluations. Overall, the hotel excels in providing guests with a cozy and inviting retreat.
Cleanliness
The reviews for the Best Western The Westerly Hotel frequently highlight its impressive cleanliness. Guests consistently mention that both the rooms and the hotel itself are kept very clean, with no lingering smells to detract from the experience. Rooms are described as clean, spacious, and modern, providing a comfortable stay. Visitors appreciate not only the tidiness but also the quiet and relaxing atmosphere, especially after a day of exploring. The hotel's staff also receive praise for their helpfulness and quick response, adding to the overall positive impression. While some note that the hotel is somewhat dated, the focus remains largely on the superb cleanliness and the comfort it provides. The presence of indigenous art and a convenient location further contribute to a pleasant stay. Overall, cleanliness is a prominent and consistent strength of this hotel, ensuring guest satisfaction.
Staff
Visitors to the Best Western The Westerly Hotel consistently commend the exceptional service delivered by the staff. Guests frequently describe the team as friendly, helpful, and accommodating, creating a welcoming atmosphere from reception through to the restaurant and pub areas. The front desk staff, in particular, are highlighted for their professional demeanor and informative assistance, showing a keen awareness of the local area which enhances the guest experience. Individuals such as Mathew at the front desk receive specific praise for delivering excellent customer service, alongside other team members who contribute to the hotel's warm and inviting ambiance. Overall, the staff's helpfulness and courteousness stand out, making them a key asset to the property's positive reputation among visitors.
Parking
Best Western The Westerly Hotel seems to offer a generally positive parking experience for its guests. Many reviewers highlight the convenience and easy access to parking, particularly noting the available underground options. The parking is often described as adequate, and the free parking is a noted perk that adds value to a stay at the hotel. Although some reviews mention that the parking can be limited, especially when the hotel is fully booked, most visitors find the parking spaces satisfactory for their needs. The availability of parking spaces and the ease of access via an elevator contribute to a hassle-free experience, complementing the hotel’s clean and quiet atmosphere.
Family
Best Western The Westerly Hotel proves to be a welcoming destination for families, offering amenities that cater to visitors of all ages. Families feel comfortable and well-accommodated, whether attending a family event or on a holiday with young children. The spacious rooms, such as those with two queen beds, provide ample space for families of four, ensuring a relaxing stay.
The games room emerges as a favorite among kids, adding to the hotel's appeal as a child-friendly venue. Guests consistently remark on the pleasant experiences their children have, with mentions of a fun pool area that enhances the overall family experience. Dining at the hotel is particularly convenient for families; it offers gluten-free options and shows flexibility in accommodating extra family members during meals. The quality of food and service is appreciated, especially in meeting the diverse dietary needs of young guests.
Overall, Best Western The Westerly Hotel is highlighted as a suitable choice for families seeking comfort, entertainment, and accommodating services in their travels.
No, Best Western The Westerly Hotel doesn't have any pool.
No, a spa isn't available at Best Western The Westerly Hotel.
Yes, Best Western The Westerly Hotel welcomes dogs.
Yes, parking facilities are available at Best Western The Westerly Hotel.