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Summary of reviewsDisney Hotel Cheyenne stands out as a popular choice for visitors to Disneyland Paris, largely due to its strategic location and themed environment. Nestled within walking distance of Disney Village and the park itself, the hotel offers guests exceptional convenience and ease of access. The efficient and frequent shuttle service adds to the ease of commuting, making it simple for guests to return for breaks and to take advantage of early park access. The Western town theme provides an immersive and charming setting that aligns perfectly with the Disneyland spirit.
The breakfast offerings are well-regarded for their quality and variety with a mix of continental and hot options, including kid-favorite Mickey Mouse-shaped Belgian waffles. The availability of allergy-friendly and vegetarian choices enhances the dining experience, although guests often note the high cost and long queues during peak times. Despite some drawbacks, such as the price and waiting time, the breakfast is generally praised for its completeness and taste.
Dinner at the hotel receives mixed reviews. The buffet is frequently highlighted for its delicious options and wide variety, but the high cost is a common concern. Some guests find the quality and variety do not justify the prices, occasionally encountering limited and lukewarm dishes. Despite this, many still enjoy the convenience and range of dining options available at the hotel, including alternatives like the Saloon bar and on-site Starbucks.
The rooms are praised for their cleanliness, theme and comfortable beds, creating a cozy and charming ambiance. Spacious and family-friendly, the rooms cater well to guests’ needs, although some find them small for larger groups. Issues such as outdated furnishings, noisy air conditioning, plumbing problems and lack of modern amenities are noted. Sound insulation appears to be a recurring problem as well. Nonetheless, the general charm and comfort of the rooms, combined with the hotel's proximity to Disneyland, are appreciated by many.
The cleaning staff generally receive high marks for maintaining clean and comfortable rooms, though some inconsistencies and signs of wear and tear are mentioned. Public areas and common spaces sometimes fall short in terms of cleanliness, but the overall ambiance and theme often leave a positive impression on guests.
The hotel staff are frequently commended for their friendliness, helpfulness and professionalism, contributing significantly to a welcoming atmosphere. Multilingual capabilities and efficient service are noted, although there are occasional mentions of unavailability during nighttime and indifference from certain employees.
WiFi access presents a varied experience with some guests enjoying good connectivity in public spaces, while others face challenges with lack of room access and occasional unreliability. The provision of complimentary WiFi is appreciated, but there is room for improvement in consistency and availability throughout the hotel.
Parking facilities are well-received with ample and designated spots, including electric car chargers. While some guests occasionally struggle to find parking during peak times, the general process is convenient and appreciated, especially with the added benefit of a shuttle service to Disneyland Paris.
Disney Hotel Cheyenne shines as a family-friendly destination with themed rooms and engaging features like pony rides and character meetings making it particularly appealing for children. The hotel's proximity to the park and train station, along with family-oriented amenities and a welcoming staff, make it an excellent choice for families visiting Disneyland.
Overall, Disney Hotel Cheyenne offers a charming and convenient stay with thematic appeal and generally good service, despite some areas in need of improvement.
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