Hotel Best Costa Ballena
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Summary of reviewsHotel Best Costa Ballena is celebrated for its prime beachfront location in the peaceful town of Costa Ballena. With direct access to a beautiful sandy beach just a short stroll away, visitors appreciate the serene surroundings and magnificent ocean views. The modern facilities, including multiple pools and spacious rooms, along with the hotel's proximity to nearby towns, enhance the overall travel experience, making it perfect for those seeking relaxation and exploring the region.
Breakfast at the hotel receives high acclaim for its diverse and high-quality offerings with freshly prepared omelets and pastries being standout features. Although some guests mention the need for improvements in coffee quality and a broader selection of fruits, the consensus remains overwhelmingly positive with the breakfast buffet providing a robust start to the day.
Dinner experiences are predominantly positive, highlighting the variety and quality of the buffet and themed dinner nights. Guests appreciate the well-stocked and replenished options, despite some noting repetition after a few days. Crowding and the quality of certain dishes received criticism, but overall, the dining experience is considered enjoyable, especially for families.
The rooms are praised for their spaciousness, modern amenities and cleanliness. Guests enjoy the comfortable beds, large bathrooms and lovely terraces, although soundproofing could be enhanced. The cleanliness of the hotel is consistently lauded with meticulous upkeep of both rooms and common areas contributing to a welcoming atmosphere.
The staff at Hotel Best Costa Ballena is frequently commended for their professionalism and friendliness. From attentive service at reception to the engaging entertainment team, the staff's dedication enhances guests' experiences. While some noted occasional lapses, the overall sentiment towards the staff remains very positive.
Though the WiFi received mixed feedback with some guests experiencing strong connectivity and others facing issues, the gym facilities are generally well-received for being well-equipped and maintained despite some minor drawbacks.
The pool facilities are a highlight, offering a variety of options including infinity pools with stunning views and engaging children's areas. The cleanliness and organization around the pool areas are highly praised, making them a favored feature among guests.
Parking is generally convenient with ample space and easy access, although peak times can present challenges. The availability of EV charging stations is a notable advantage for eco-conscious travelers.
Hotel Best Costa Ballena is also particularly family-friendly with numerous activities and facilities designed to entertain both children and adults, ensuring a memorable family vacation.
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Breakfast at the hotel receives high acclaim for its diverse and high-quality offerings with freshly prepared omelets and pastries being standout features. Although some guests mention the need for improvements in coffee quality and a broader selection of fruits, the consensus remains overwhelmingly positive with the breakfast buffet providing a robust start to the day.
Dinner experiences are predominantly positive, highlighting the variety and quality of the buffet and themed dinner nights. Guests appreciate the well-stocked and replenished options, despite some noting repetition after a few days. Crowding and the quality of certain dishes received criticism, but overall, the dining experience is considered enjoyable, especially for families.
The rooms are praised for their spaciousness, modern amenities and cleanliness. Guests enjoy the comfortable beds, large bathrooms and lovely terraces, although soundproofing could be enhanced. The cleanliness of the hotel is consistently lauded with meticulous upkeep of both rooms and common areas contributing to a welcoming atmosphere.
The staff at Hotel Best Costa Ballena is frequently commended for their professionalism and friendliness. From attentive service at reception to the engaging entertainment team, the staff's dedication enhances guests' experiences. While some noted occasional lapses, the overall sentiment towards the staff remains very positive.
Though the WiFi received mixed feedback with some guests experiencing strong connectivity and others facing issues, the gym facilities are generally well-received for being well-equipped and maintained despite some minor drawbacks.
The pool facilities are a highlight, offering a variety of options including infinity pools with stunning views and engaging children's areas. The cleanliness and organization around the pool areas are highly praised, making them a favored feature among guests.
Parking is generally convenient with ample space and easy access, although peak times can present challenges. The availability of EV charging stations is a notable advantage for eco-conscious travelers.
Hotel Best Costa Ballena is also particularly family-friendly with numerous activities and facilities designed to entertain both children and adults, ensuring a memorable family vacation.
Hotel near Golf Courses
Positioned within the Urbanización Costa Ballena, this hotel benefits from excellent proximity to the Costa Ballena Ocean Golf Club. Its location makes it a highly convenient base for golfers visiting the area.
Family Friendly Hotel
The hotel features multiple swimming pools and offers direct access to the beach, catering to families seeking water-based activities. Its large facilities and cleaning services enhance the family experience.
Hotel with Swimming Pool
This hotel provides a comfortable stay with good access to the beach and well-maintained swimming pools. The overall facilities and services cater to both relaxation and activity, making it suitable for various types of travelers.
Indoor Pool Children's Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
This hotel offers parking to its guests. It is located in Costa Ballena.
EV charging stations
Accessible Hotel
This hotel has been described as perfectly adapted for people with reduced mobility with easy access to all pools, including an infinity pool for superior rooms. Ramps at the pool entrances and facilities specifically enabled for wheelchair users enhance the overall accessibility. The hotel's layout, covering rooms, pool areas and the restaurant.
Hotel with Gym
The hotel provides a well-equipped gym for guests looking to maintain their fitness routine. This makes it suitable for travelers prioritizing exercise during their stay.
Hotel with EV Charging Stations
Hotel Best Costa Ballena provides an electric vehicle charging station. A car park with EV charging station is available for guests.
4-Star Hotel
This 4-star hotel features 3 outdoor swimming pools, a wellness and fitness center, and a kids' club. It offers amenities suitable for families, including a play area, games room, and evening entertainment. The hotel is located near the beach and a golf course.
Hotel with Outdoor Pool
This hotel offers three outdoor swimming pools, including a pirate-themed pool equipped with water slides. It also features a free water park area, providing multiple options for guests to enjoy aquatic activities and relaxation by the pool.
Hotel with Panoramic View Pool
Located in Costa Ballena, Chipiona, this hotel boasts multiple outdoor swimming pools surrounded by gardens. It also features an exclusive infinity pool for premium clients, providing a luxurious experience with stunning views.
Hotel with Children's Pool
This hotel features a large children's pool equipped with castles, slides, and other interactive games. Guests also benefit from free water park access where the children's pool includes water slides and hosts water games.
Hotel with Indoor Pool
This hotel excels with multiple sophisticated indoor pool facilities. It features a large recreational pool in its wellness area equipped with massage benches, waterfalls, cannons, side massages, and air beds, capable of accommodating up to 45 users. Additionally, there is a covered infinity pool that offers magnificent views of the Atlantic Ocean and includes air and water massage benches. The spa also provides a Jacuzzi and sauna, enhancing the overall indoor aquatic experience.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Guest Reviews
Hotel Best Costa Ballena boasts a prime beachfront location in the serene town of Costa Ballena. Guests frequently highlight the hotel's excellent position with direct and easy access to a stunning, clean and expansive sandy beach just a few meters away. The proximity to the coast is consistently praised, making the beach easily reachable within a two-minute walk from the hotel premises.
Visitors appreciate the peaceful and quiet surroundings, ideal for relaxation and leisurely walks. Moreover, the setting is described as magnificent and tranquil, perfect for unwinding with beautiful ocean views and a picturesque seaside promenade.
Despite the hotel's somewhat remote setting from shops, restaurants and entertainment options, its proximity to key nearby towns like Rota, Chipiona and Sanlúcar provides ample opportunity for exploration. Parking is generally convenient, enhancing the overall travel experience for those with vehicles.
The hotel features modern facilities, including multiple pools, spacious rooms and well-maintained amenities, which contribute to a comfortable stay. The beachfront location is especially noted as a huge plus for families, offering direct access to the beach from a garden path and ensuring a hassle-free beach outing.
Overall, Hotel Best Costa Ballena's idyllic oceanfront placement, stunning natural surroundings and well-kept facilities make it an excellent choice for a beach getaway focused on tranquility and ease of access to the sea.
Hotel Best Costa Ballena receives high praise for its breakfast offerings, which guests describe as fantastic, excellent and very complete with a wide variety of dishes. The buffet showcases an impressive assortment, meeting the needs of many with its diverse and high-quality options. Freshly prepared omelets and tasty pastries stand out as highlights and there are dedicated sections catering to food intolerances, ensuring inclusivity.
Despite the widespread acclaim, a few guests note areas for improvement, such as the quality of the coffee and a broader selection of fruits. Some also mention occasional overcrowding and noise in the dining area. Nonetheless, the overall sentiment toward the breakfast experience is overwhelmingly positive with many appreciating its plentiful and varied nature.
For those keen on a robust start to their day, the breakfast at Hotel Best Costa Ballena promises to satisfy with its broad array of tasty options and attentive service.
The dinner experience at Hotel Best Costa Ballena presents a mixed but generally positive picture with a focus on the variety and quality of the buffet. Guests frequently praise the extensive and diverse options available, noting that the buffet is well-stocked and continually replenished. Themed dinner nights also receive commendations for their creativity and execution, offering something new each evening. The presentation of meals is frequently highlighted as excellent, especially at the grill and premium restaurants, which guests found to be exceptional in both food quality and service.
However, there are consistent mentions of the repetitive nature of the food, particularly for those staying multiple nights. Some guests feel that after a few days, the options start to feel monotonous. There are also remarks about the inconsistent quality of certain dishes and the overall dining experience not meeting the expectations of a 4-star hotel. Specific criticisms include lukewarm dishes, a lack of variety in fruit and subpar international cuisine.
Crowding is another common issue with frequent mentions of long lines and noisy dining rooms. The dinner service, although generally decent, could be better organized and some guests expressed a preference for more flexible dining hours. Additionally, there were occasional reports of undercooked meat and poor-quality cold cuts, as well as the need to pay extra for drinks even with full board.
Despite some areas needing improvement, such as the variety at the buffet and the quality of certain dishes, the overall consensus is that the food at Hotel Best Costa Ballena is enjoyable and well-presented with highlights being the thematic dinner nights and attentive staff service. The hotel is particularly well-suited for families with many activities available to entertain both kids and adults.
The rooms at Hotel Best Costa Ballena receive high praise for their spaciousness, cleanliness and modern amenities. Guests repeatedly mention the generous size of the rooms, noting they are perfect for short stays or extended visits. The rooms feature comfortable, large beds and are equipped with ample storage, making them ideal for couples and families alike. Terraces attached to the rooms offer beautiful views and many guests appreciate the quiet and peaceful ambiance, despite occasional noise around the children’s play area.
The bathrooms are another highlight, often described as large and well-maintained, though some mention small faults like inadequate drainage and missing amenities. Rooms are generally very clean, though a few guests noted lapses in the housekeeping service. The modern décor and furnishings add to the overall comfort and the hotel’s facilities, including access to swimming pools, are well-received. While soundproofing could be improved, the rooms' overall spaciousness and comfort significantly contribute to a pleasant stay.
'Hotel Best Costa Ballena' appears to offer a largely positive experience for guests when it comes to the beds. Reviewers frequently describe the beds as very comfortable and even highlight specific features like big, super comfortable beds and beautiful king size bedding. The spacious rooms often contain large beds that many find to be spectacularly comfortable. There are mentions of oversized and 270 cm width beds, which add to the sense of luxury and comfort.
However, a handful of guests reported mixed experiences; some found the mattresses and pillows to be less comfortable, describing them as too soft or lacking support. A few noted that the queen-size beds might be too narrow for two adults and some expected more comfortable mattresses. Despite these occasional critiques, the prevailing sentiment is that the beds contribute significantly to a restful stay with many attributing their good night's sleep to the comfortable bed and bedding. Overall, the hotel seems to provide a generally satisfying bed experience, essential for a relaxing vacation.
The reviews for Hotel Best Costa Ballena shine a spotlight on its remarkable cleanliness. Guests frequently praised the spotless condition of the rooms, describing them as clean, tidy and even spotless. The general cleaning of the hotel, including common areas and facilities, repeatedly received high marks with words like "impeccable," "astonishing," and "excellent" often used to convey the unwavering standards of hygiene maintained throughout the property.
Additionally, the expansive hotel grounds, pools and surrounding spaces were noted for their exceptional upkeep, adding to the overall positive experience. The cleaning service was not only efficient but also consistently good with the housekeeping staff garnering particular acclaim for their friendliness and attention to detail. Several reviews emphasized that the hotel felt very new, well-maintained and comfortable, enhancing the sense of a meticulously cared-for environment.
Moreover, many found the hotel to be not just very clean but also well-organized and bright, contributing to a welcoming atmosphere. Despite a few mentions of room cleanliness needing minor improvements, the consensus indicates a high level of satisfaction with cleanliness standards, revealing a dedication that ensures all guests enjoy a pristine and comfortable stay.
Hotel Best Costa Ballena has garnered high praise for its attentive and professional staff. Guests frequently highlighted the warm and friendly demeanor of the entire team, from receptionists to housekeeping, waitstaff and the animation team. Special mentions were given to individuals such as Fran and Francisco, who left lasting impressions with their exceptional service.
The staff's dedication to customer satisfaction was a recurrent theme with many guests noting their willingness to resolve any issues swiftly and efficiently. Smiles and a welcoming attitude seemed to be the norm, creating a positive and pleasant atmosphere throughout the hotel.
Cleaning staff, in particular, received commendations for their thoroughness and friendliness, ensuring a comfortable stay for all guests. The entertainment team was also lauded for its enthusiastic and engaging activities, particularly for families with children.
While most feedback was overwhelmingly positive, a few guests did experience less satisfactory interactions, pointing out occasional lapses in responsiveness or language barriers. However, these instances appeared to be exceptions rather than the rule.
Overall, the staff's kindness, professionalism and eagerness to assist contributed significantly to the positive experiences reported by many visitors, making Hotel Best Costa Ballena a recommended destination for those seeking excellent service and a friendly environment.
Hotel Best Costa Ballena has received a mix of feedback regarding its WiFi service. Many guests appreciated the consistently strong and reliable WiFi in their rooms with some noting that the free WiFi worked great throughout the hotel. There were also mentions of well-functioning WiFi in all areas and good connectivity overall. Some guests heralded the WiFi as spectacular, particularly appreciating its performance in most parts of the hotel.
However, not all experiences were positive. There were several mentions of weak or poor WiFi, particularly outside the rooms and at the infinity pool. Occasional connection drops and slow speeds were noted by some guests, who felt that the WiFi strength could be improved. Issues with TV signal and connectivity were also pointed out, impacting the ability to watch TV in some cases.
In summary, while many guests enjoyed reliable and strong WiFi, improvements could be made to ensure a more consistent experience throughout all areas of the hotel.
Hotel Best Costa Ballena features a gym that many guests found to be excellent and well-equipped, especially for a hotel gym. The facilities are described as above average, providing good fitness options and amenities such as water coolers and towels for workouts. Several guests appreciated the completeness and quality of the gym equipment with some even using it daily.
However, there are some minor concerns reported, including the gym being small and experiencing occasional issues like a broken machine and limited equipment. Additionally, the gym closes at 8 pm, which some guests felt was too early, especially during summer. Despite these few drawbacks, the overall sentiment towards the gym at Hotel Best Costa Ballena is positive.
Hotel Best Costa Ballena boasts an array of exceptional pool facilities that cater to all ages and preferences. With a variety of pools, including indoor, outdoor, infinity and heated options, guests can enjoy a diverse aquatic experience. The infinity pool, in particular, received high praise for its breathtaking views and serene atmosphere.
Families will appreciate the well-maintained children's pools, which come equipped with fun slides and ample space for play. The entertainment staff enhances the pool experience with activities like foam parties, aqua gym and pool volleyball, ensuring that both kids and adults have a great time.
The spacious pool areas are consistently clean, providing plenty of sunbeds and umbrellas for relaxation. Guests also highlighted the thoughtful organization and safety measures in place around the pools. Although some noted that the pool floors could be slippery, the overall maintenance and cleanliness were deemed excellent.
In summary, the pool facilities at Hotel Best Costa Ballena are a standout feature, offering something for everyone. From the spectacular infinity pool to the engaging children's areas, the pools provide a perfect blend of relaxation and fun for a memorable stay.
The reviews for Hotel Best Costa Ballena highlight the parking situation primarily in a positive light. Many guests appreciated the availability of free parking in front of the hotel and found it generally easy to park nearby. The spacious parking area was frequently mentioned, indicating that finding a spot was not typically a hassle, especially outside high season. Additionally, convenient and easily accessible parking options were noted, making the overall experience stress-free for many.
However, some reviews did mention challenges, particularly during peak times when parking became problematic and occasionally expensive. A few guests found the cost of daily parking to be high and parking spaces harder to come by. Despite these occasional issues, the overall sentiment suggests that parking at Hotel Best Costa Ballena is convenient and ample for most visitors.
The close proximity and easy access to the beach were also highlighted, adding to the convenience of staying at the hotel. Overall, parking is a minimal concern for most guests, contributing to a positive experience during their stay.
Hotel Best Costa Ballena is equipped with EV charging stations, a noteworthy convenience for guests driving electric vehicles. The hotel provides free EV charging areas, ensuring that these facilities are easily available for those needing to recharge their vehicles during their stay. The presence of both indoor and outdoor charging points offers flexibility and added comfort. Overall, the availability of these amenities aligns well with the needs of modern travelers and adds to the hotel's appeal as a destination accommodating eco-friendly transportation.
Hotel Best Costa Ballena offers an impressive range of activities and facilities that cater specifically to families, making it an ideal choice for a family vacation. Guests frequently commend the hotel for its family-friendly atmosphere with every detail designed with children and families in mind. Various amenities such as children's pools, play areas and a dedicated kids' club with attentive staff ensure that children are entertained throughout their stay. The mini disco and organized children's activities are particularly popular among the young guests.
Parents can also relax knowing the hotel provides a safe and engaging environment for their kids. The hotel's well-maintained gardens and multiple playgrounds offer plenty of space for little ones to explore and play. Meanwhile, families appreciate the wide variety of leisure activities available for both children and adults, ensuring that there is always something to do for everyone.
The family rooms are noted for their comfort, although some guests suggest they could be a bit larger. Despite this, the overall experience is highly satisfying with many families choosing to return year after year. Hotel Best Costa Ballena is frequently described as perfect for a family stay with excellent facilities for children and commendable entertainment options. It remains a well-recommended choice for those travelling with kids, promising an unforgettable and enjoyable holiday for all ages.
Hotel Best Costa Ballena is an attractive choice for golf enthusiasts. Notably, the hotel is conveniently located within walking distance from a golf course. This makes it an ideal spot for those looking to combine a relaxing stay with easy access to golfing activities. The proximity to the golf course has been positively highlighted, making it a recommended destination for golfers seeking a nearby venue for their sport.
Hotel Best Costa Ballena is a clean and comfortable establishment that provides a range of family-friendly facilities and activities. The hotel is well-received for its exceptional service and cleanliness. Many guests have praised the staff, noting their hospitality and efficiency, which enhances the overall guest experience.
However, there are some areas where the hotel has room for improvement. Many guests have expressed that the quality of food falls short of expectations for a four-star hotel with instances of frozen and ready meals being highlighted as particularly disappointing. Some guests have also pointed out that the bar and cafeteria services could be improved to better meet the standards of a four-star rating.
The design of certain amenities, such as the shower in the hotel rooms, has been noted as poor by some guests and there are suggestions that basic amenities should be more upscale to meet four-star expectations, such as the inclusion of memory foam pillows.
Despite these criticisms, the hotel remains a popular choice for family vacations, thanks to its variety of child-friendly areas and activities. Its reasonable pricing and the quality of some facilities suggest that with a few tweaks, Hotel Best Costa Ballena could even be considered on par with five-star hotels. Recommendations include enhancing the quality of food and entertainment, as well as improving staff multilingual capabilities to truly meet and exceed the expectations of a four-star experience.
Hotel Best Costa Ballena stands out as highly accessible for guests with disabilities, offering an array of features that ensure a comfortable stay. The hotel has been described as perfectly adapted for people with reduced mobility with easy access to all pools, including an infinity pool for superior rooms. Ramps at the pool entrances and facilities specifically enabled for wheelchair users enhance the overall accessibility. The hotel's layout, covering rooms, pool areas and the restaurant, is praised for being very accessible.
Guests appreciate the focus on providing wheelchair access and suitable facilities for the physically challenged. The rooms are noted for their ease of access and comfort, making them ideal for disabled guests. Additionally, the hotel offers wheelchairs for guests who might need them, further showcasing their commitment to accessibility.
One of the key highlights is the excellent access and proximity to the beach, allowing guests to enjoy the seaside with ease. The hotel also boasts a well-equipped gym and accessible children's pool, adding to the convenience for families.
Despite a few minor drawbacks, such as occasional queues at the pool bar and limited neighborhood facilities, the overall consensus is that Hotel Best Costa Ballena delivers on accessibility. Its thoughtful design and available amenities ensure that guests with disabilities can enjoy a relaxed and stress-free vacation.
The children’s pool at Hotel Best Costa Ballena receives glowing remarks from guests and stands out as a particularly attractive feature for families. It’s described as a fun and engaging area, complete with exciting elements like slides and a pirate ship, making it a hit with the kids. Reviewers emphasize the pool’s exceptional quality and cleanliness, noting it as a safe and enjoyable space specifically designed for young guests.
Parents appreciate the constant surveillance around the kids' pool, ensuring safety while their little ones have fun. The heated pools, both indoor and outdoor, add to the comfort, allowing children to enjoy swimming year-round. The children's pool area is praised not just for its fun features but also for its maintenance and cleanliness.
Beyond the pool, the hotel offers a variety of children’s facilities and play areas, including a mini-club and tailored entertainment activities. The array of pools and water features, including an infinity pool and specialized kiddie pools, contribute to the overall family-friendly atmosphere.
In summary, the children's pool at Hotel Best Costa Ballena is highly recommended for its joyful and secure environment, making it an ideal destination for families seeking perfect vacation experiences.
Hotel Best Costa Ballena boasts an impressive variety of outdoor pools that have garnered much praise from guests. The expansive pool area includes multiple clean and well-maintained pools, ensuring there is plenty of space for all visitors. Guests particularly enjoy the large central pool and the serene infinity pool, which is perfect for a tranquil swim. The rooftop pool is a highlight, offering a magnificent sunset view, while the children's swimming pool and activity pool keep younger guests entertained.
Many reviewers commend the hotel's beautiful pool design and ample sunbathing spots. Sunbeds are plentiful and comfortable, allowing guests to relax by the pools. Cleanliness is a consistent theme with the outdoor pools always well-maintained. The heated outdoor pool is specifically recommended, providing a pleasant swimming experience even on cooler days.
Overall, the pool facilities at Hotel Best Costa Ballena impress visitors with their variety, cleanliness and inviting atmosphere. Whether seeking relaxation or family-friendly fun, the outdoor pools cater to all needs, making them a standout feature of the hotel.
Hotel Best Costa Ballena boasts a commendable heated indoor pool that guests have praised for its warmth and accessibility. The indoor swimming pool is available at no additional cost, making it a valuable amenity, especially during colder moments. The pool's size and the fact that it is covered make it suitable for year-round use, adding to the overall comfort and satisfaction of visitors. Guests frequently highlight the pool's pleasant temperature and recommend it strongly, noting that its availability enhances their stay at the hotel.
Location Show Map
Location
Visitors appreciate the peaceful and quiet surroundings, ideal for relaxation and leisurely walks. Moreover, the setting is described as magnificent and tranquil, perfect for unwinding with beautiful ocean views and a picturesque seaside promenade.
Despite the hotel's somewhat remote setting from shops, restaurants and entertainment options, its proximity to key nearby towns like Rota, Chipiona and Sanlúcar provides ample opportunity for exploration. Parking is generally convenient, enhancing the overall travel experience for those with vehicles.
The hotel features modern facilities, including multiple pools, spacious rooms and well-maintained amenities, which contribute to a comfortable stay. The beachfront location is especially noted as a huge plus for families, offering direct access to the beach from a garden path and ensuring a hassle-free beach outing.
Overall, Hotel Best Costa Ballena's idyllic oceanfront placement, stunning natural surroundings and well-kept facilities make it an excellent choice for a beach getaway focused on tranquility and ease of access to the sea.
Breakfast
Despite the widespread acclaim, a few guests note areas for improvement, such as the quality of the coffee and a broader selection of fruits. Some also mention occasional overcrowding and noise in the dining area. Nonetheless, the overall sentiment toward the breakfast experience is overwhelmingly positive with many appreciating its plentiful and varied nature.
For those keen on a robust start to their day, the breakfast at Hotel Best Costa Ballena promises to satisfy with its broad array of tasty options and attentive service.
Dinner
However, there are consistent mentions of the repetitive nature of the food, particularly for those staying multiple nights. Some guests feel that after a few days, the options start to feel monotonous. There are also remarks about the inconsistent quality of certain dishes and the overall dining experience not meeting the expectations of a 4-star hotel. Specific criticisms include lukewarm dishes, a lack of variety in fruit and subpar international cuisine.
Crowding is another common issue with frequent mentions of long lines and noisy dining rooms. The dinner service, although generally decent, could be better organized and some guests expressed a preference for more flexible dining hours. Additionally, there were occasional reports of undercooked meat and poor-quality cold cuts, as well as the need to pay extra for drinks even with full board.
Despite some areas needing improvement, such as the variety at the buffet and the quality of certain dishes, the overall consensus is that the food at Hotel Best Costa Ballena is enjoyable and well-presented with highlights being the thematic dinner nights and attentive staff service. The hotel is particularly well-suited for families with many activities available to entertain both kids and adults.
Rooms
The bathrooms are another highlight, often described as large and well-maintained, though some mention small faults like inadequate drainage and missing amenities. Rooms are generally very clean, though a few guests noted lapses in the housekeeping service. The modern décor and furnishings add to the overall comfort and the hotel’s facilities, including access to swimming pools, are well-received. While soundproofing could be improved, the rooms' overall spaciousness and comfort significantly contribute to a pleasant stay.
Beds
However, a handful of guests reported mixed experiences; some found the mattresses and pillows to be less comfortable, describing them as too soft or lacking support. A few noted that the queen-size beds might be too narrow for two adults and some expected more comfortable mattresses. Despite these occasional critiques, the prevailing sentiment is that the beds contribute significantly to a restful stay with many attributing their good night's sleep to the comfortable bed and bedding. Overall, the hotel seems to provide a generally satisfying bed experience, essential for a relaxing vacation.
Cleanliness
Additionally, the expansive hotel grounds, pools and surrounding spaces were noted for their exceptional upkeep, adding to the overall positive experience. The cleaning service was not only efficient but also consistently good with the housekeeping staff garnering particular acclaim for their friendliness and attention to detail. Several reviews emphasized that the hotel felt very new, well-maintained and comfortable, enhancing the sense of a meticulously cared-for environment.
Moreover, many found the hotel to be not just very clean but also well-organized and bright, contributing to a welcoming atmosphere. Despite a few mentions of room cleanliness needing minor improvements, the consensus indicates a high level of satisfaction with cleanliness standards, revealing a dedication that ensures all guests enjoy a pristine and comfortable stay.
Staff
The staff's dedication to customer satisfaction was a recurrent theme with many guests noting their willingness to resolve any issues swiftly and efficiently. Smiles and a welcoming attitude seemed to be the norm, creating a positive and pleasant atmosphere throughout the hotel.
Cleaning staff, in particular, received commendations for their thoroughness and friendliness, ensuring a comfortable stay for all guests. The entertainment team was also lauded for its enthusiastic and engaging activities, particularly for families with children.
While most feedback was overwhelmingly positive, a few guests did experience less satisfactory interactions, pointing out occasional lapses in responsiveness or language barriers. However, these instances appeared to be exceptions rather than the rule.
Overall, the staff's kindness, professionalism and eagerness to assist contributed significantly to the positive experiences reported by many visitors, making Hotel Best Costa Ballena a recommended destination for those seeking excellent service and a friendly environment.
Wi-Fi
However, not all experiences were positive. There were several mentions of weak or poor WiFi, particularly outside the rooms and at the infinity pool. Occasional connection drops and slow speeds were noted by some guests, who felt that the WiFi strength could be improved. Issues with TV signal and connectivity were also pointed out, impacting the ability to watch TV in some cases.
In summary, while many guests enjoyed reliable and strong WiFi, improvements could be made to ensure a more consistent experience throughout all areas of the hotel.
Gym
However, there are some minor concerns reported, including the gym being small and experiencing occasional issues like a broken machine and limited equipment. Additionally, the gym closes at 8 pm, which some guests felt was too early, especially during summer. Despite these few drawbacks, the overall sentiment towards the gym at Hotel Best Costa Ballena is positive.
Pool
Families will appreciate the well-maintained children's pools, which come equipped with fun slides and ample space for play. The entertainment staff enhances the pool experience with activities like foam parties, aqua gym and pool volleyball, ensuring that both kids and adults have a great time.
The spacious pool areas are consistently clean, providing plenty of sunbeds and umbrellas for relaxation. Guests also highlighted the thoughtful organization and safety measures in place around the pools. Although some noted that the pool floors could be slippery, the overall maintenance and cleanliness were deemed excellent.
In summary, the pool facilities at Hotel Best Costa Ballena are a standout feature, offering something for everyone. From the spectacular infinity pool to the engaging children's areas, the pools provide a perfect blend of relaxation and fun for a memorable stay.
Parking
However, some reviews did mention challenges, particularly during peak times when parking became problematic and occasionally expensive. A few guests found the cost of daily parking to be high and parking spaces harder to come by. Despite these occasional issues, the overall sentiment suggests that parking at Hotel Best Costa Ballena is convenient and ample for most visitors.
The close proximity and easy access to the beach were also highlighted, adding to the convenience of staying at the hotel. Overall, parking is a minimal concern for most guests, contributing to a positive experience during their stay.
EV charging stations
Family
Parents can also relax knowing the hotel provides a safe and engaging environment for their kids. The hotel's well-maintained gardens and multiple playgrounds offer plenty of space for little ones to explore and play. Meanwhile, families appreciate the wide variety of leisure activities available for both children and adults, ensuring that there is always something to do for everyone.
The family rooms are noted for their comfort, although some guests suggest they could be a bit larger. Despite this, the overall experience is highly satisfying with many families choosing to return year after year. Hotel Best Costa Ballena is frequently described as perfect for a family stay with excellent facilities for children and commendable entertainment options. It remains a well-recommended choice for those travelling with kids, promising an unforgettable and enjoyable holiday for all ages.
Golf
4 Star
However, there are some areas where the hotel has room for improvement. Many guests have expressed that the quality of food falls short of expectations for a four-star hotel with instances of frozen and ready meals being highlighted as particularly disappointing. Some guests have also pointed out that the bar and cafeteria services could be improved to better meet the standards of a four-star rating.
The design of certain amenities, such as the shower in the hotel rooms, has been noted as poor by some guests and there are suggestions that basic amenities should be more upscale to meet four-star expectations, such as the inclusion of memory foam pillows.
Despite these criticisms, the hotel remains a popular choice for family vacations, thanks to its variety of child-friendly areas and activities. Its reasonable pricing and the quality of some facilities suggest that with a few tweaks, Hotel Best Costa Ballena could even be considered on par with five-star hotels. Recommendations include enhancing the quality of food and entertainment, as well as improving staff multilingual capabilities to truly meet and exceed the expectations of a four-star experience.
Accessible
Guests appreciate the focus on providing wheelchair access and suitable facilities for the physically challenged. The rooms are noted for their ease of access and comfort, making them ideal for disabled guests. Additionally, the hotel offers wheelchairs for guests who might need them, further showcasing their commitment to accessibility.
One of the key highlights is the excellent access and proximity to the beach, allowing guests to enjoy the seaside with ease. The hotel also boasts a well-equipped gym and accessible children's pool, adding to the convenience for families.
Despite a few minor drawbacks, such as occasional queues at the pool bar and limited neighborhood facilities, the overall consensus is that Hotel Best Costa Ballena delivers on accessibility. Its thoughtful design and available amenities ensure that guests with disabilities can enjoy a relaxed and stress-free vacation.
Children's Pool
Parents appreciate the constant surveillance around the kids' pool, ensuring safety while their little ones have fun. The heated pools, both indoor and outdoor, add to the comfort, allowing children to enjoy swimming year-round. The children's pool area is praised not just for its fun features but also for its maintenance and cleanliness.
Beyond the pool, the hotel offers a variety of children’s facilities and play areas, including a mini-club and tailored entertainment activities. The array of pools and water features, including an infinity pool and specialized kiddie pools, contribute to the overall family-friendly atmosphere.
In summary, the children's pool at Hotel Best Costa Ballena is highly recommended for its joyful and secure environment, making it an ideal destination for families seeking perfect vacation experiences.
Outdoor Pool
Many reviewers commend the hotel's beautiful pool design and ample sunbathing spots. Sunbeds are plentiful and comfortable, allowing guests to relax by the pools. Cleanliness is a consistent theme with the outdoor pools always well-maintained. The heated outdoor pool is specifically recommended, providing a pleasant swimming experience even on cooler days.
Overall, the pool facilities at Hotel Best Costa Ballena impress visitors with their variety, cleanliness and inviting atmosphere. Whether seeking relaxation or family-friendly fun, the outdoor pools cater to all needs, making them a standout feature of the hotel.
Indoor Pool
Yes, Hotel Best Costa Ballena has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel Best Costa Ballena.
No, Hotel Best Costa Ballena doesn't allow dogs.
Yes, parking facilities are available at Hotel Best Costa Ballena.
Yes, Hotel Best Costa Ballena has a gym.
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