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Summary of reviewsHotel Sierra Luz, located in the enchanting Sierra de Aracena, receives high praise for its stunning setting and convenient location in Cortegana. Guests appreciate the serene atmosphere that provides a peaceful retreat, while still offering easy access to local sites and amenities. The hotel is especially popular for its spacious and comfortable rooms, which are often noted for their cleanliness and practicality, complete with delightful views from balconies or terraces.
The staff at Hotel Sierra Luz are frequently commended for their friendliness and attentiveness, contributing to a welcoming and hospitable environment. Despite the occasional need for more staff due to multitasking roles, the team’s dedication to customer service significantly enhances the guest experience. The breakfast and dinner options at the hotel are generally well-received. While the breakfast offers a simple but good value experience, the dinner menu is praised for delicious dishes using quality products, providing excellent value for money.
The hotel also features an indoor pool, providing a refreshing escape during warmer days, although it faces some issues with maintenance and temperature regulation. Guests value the additional amenities, such as secure parking and close proximity to Cortegana’s town center. While the dining selection and breakfast may face minor limitations, the overall sentiment remains positive towards the culinary offerings.
Cleanliness of the hotel is largely appreciated, although a few guests have noted areas needing attention. Most guests find the accommodations comfortable and the beds conducive to a restful night’s sleep, with a small number of mixed reviews regarding mattress firmness and size.
Overall, Hotel Sierra Luz is celebrated for its charming environment, excellent service, and reasonable pricing, making it an attractive choice for travelers seeking comfort and a picturesque setting. Show more
Read review summaries for all categories
Categories
Accessible Hotel
Awarded for 'Accessibility and Tourist Inclusivity', this hotel features infrastructure adapted for people with reduced mobility. It includes a sensory garden for visually impaired guests, an accessible indoor swimming pool, and a rehabilitation and physiotherapy center, ensuring a comfortable and inclusive stay.
Small Hotel
Located in Cortegana, this hotel offers a cozy retreat with a focus on local charm. Its intimate setting and regional character make it a delightful choice for those seeking a small, atmospheric hotel.
Hotel with EV Charging Stations
This hotel is listed as having electric vehicle charging stations available for guests.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Pool Lap Lanes
Business Hotel
Cheap Hotel
3-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Room Types
Double or Twin RoomThis bright, air-conditioned room features a flat-screen TV and a private bathroom with a hairdryer. It offers views of the Sierra de Aracena y Picos de Arocha Nature Reserve.
Triple RoomThis bright, air-conditioned room features a flat-screen TV and a private bathroom with a hairdryer.
VillaThis air-conditioned bungalow has 4 twin bedrooms and 2 bathrooms. There is a lounge with a fireplace and flat-screen TV, and a kitchenette.
Up to 4 extra beds can be added to this bungalow.
Guest Reviews
8.2
Very Good
Location
Nestled in the scenic Sierra de Aracena, Hotel Sierra Luz enjoys an enviable location in the charming town of Cortegana. The guests repeatedly praise the hotel for its beautiful setting and stunning views, making it a hidden gem worth discovering. Its central location allows visitors to easily explore the quaint village by foot, while also providing convenient access to other picturesque towns in the region by car.
The tranquility surrounding the hotel is often highlighted by guests, offering a peaceful retreat from busier tourist routes. Despite its quiet ambiance, the hotel's proximity to the town center means guests can enjoy the convenience of nearby amenities without the need for frequent car use. For those arriving by motorcycle, the hotel offers dedicated parking in a closed area, ensuring both security and ease of access.
Inside the hotel, visitors commend the spacious and comfortable rooms, ensuring a restful stay. The cleanliness and accessibility of the facilities enhance the overall guest experience, along with the welcoming staff who ensure a smooth and pleasant visit. While the hotel excels in location and service, guests note the breakfast as a particularly good value, and appreciate its availability at an excellent price-to-quality ratio.
Overall, Hotel Sierra Luz presents itself as a charming base for exploring the beauty of the Sierra de Aracena, providing both comfort and convenience in a picturesque setting.
Breakfast
Nestled in a prime location within the old town, Hotel Sierra Luz offers guests the allure of a simple yet satisfying breakfast experience. The rustic charm of the hotel's cafeteria is enhanced by delightful espresso and delectable cakes, capturing the essence of a cozy morning ritual. Despite its minimalist approach, the breakfast provides a commendable value for those seeking quality without splurging. However, the process is sometimes slow due to limited staff, which affects the warmth of the meal. While self-service is an option, a single staff member multitasking with reception duties often results in delays. The breakfast options are somewhat modest, with choices like toast and coffee, missing items such as ham or a varied buffet spread. Although not included in the room booking, the breakfast strikes a balance between price and quality, catering especially to travelers wanting an economical yet reasonably good start to their day.
Dinner
At Hotel Sierra Luz, guests generally have high praise for the dining experience available. The hotel restaurant is frequently noted for serving delicious food with homemade qualities using good products. Patrons appreciate the great value for money, reflecting positively on both the quality and pricing of meals. The extensive menu, including enticing local dishes, contributes to a fantastic dining offering complemented by excellent service from the waiters. Guests enjoy the ability to relax in the café or bar where meals are reasonably priced and can be conveniently charged to their rooms. Although there was an occasional negative mention about a specific dish and a service incident, overall, the dining at Hotel Sierra Luz is recognized for its exquisite food in a very quiet area, making it a commendable choice for travelers seeking both comfort and culinary delights.
Rooms
Hotel Sierra Luz impresses guests with its remarkably spacious and comfortable accommodations. Visitors consistently praise the rooms for their generous size, allowing easy movement and adding to the overall comfort of the stay. The bathrooms also receive high marks for their ample dimensions, offering practicality and ease. Cleanliness is a hallmark of the hotel, with rooms being spotless and well-maintained, ensuring a pleasant environment for relaxation.
Guests frequently commend the comfort of the beds and the overall functionality of both the rooms and bathrooms. Many reviews highlight additional features, such as balconies or terraces, enhancing the living space and offering delightful views. The quiet location near the town center ensures a peaceful experience, with tranquility being a common theme—sometimes even marked by the gentle sounds of birds in the morning.
Hotel Sierra Luz is not only appreciated for its spacious accommodations but also for the quality service and friendliness of its staff. Good value for money adds to the appeal, making it a preferred choice for visitors looking for a comfortable stay. The hotel's dining options complement the experience, with excellent meals enhancing guests' enjoyment. Overall, this establishment combines size, comfort, and a welcoming atmosphere, urging many visitors to consider returning in the future.
Beds
Hotel Sierra Luz receives mixed feedback regarding its beds, with a majority of positive comments highlighting their comfort. Guests frequently mention the beds as being very comfortable, noting the quality of both the mattresses and bedding. However, some concerns are raised about the size of the beds and the softness of the mattresses. There are mentions of maintenance issues, with a few guests pointing out sagging mattresses and the need for improved cleanliness due to an isolated incident with bedbugs. Despite these concerns, the general sentiment leans positive, with many guests appreciating a restful night's sleep in the hotel's beds.
Cleanliness
Hotel Sierra Luz stands out for offering clean and comfortable accommodations, where guests frequently praise the spacious and spotless rooms. The beds receive high marks for comfort, contributing to a satisfactory stay. The hotel, while noted to have older facilities, maintains a notably clean environment, and the attention to cleanliness is generally appreciated. Although some guests observed areas needing improvement, specifically dust accumulation and occasional oversight like hairs under the bed, the overall impressions lean towards a well-kept establishment. The hotel offers a good price-to-performance ratio, complemented by attentive service. Additional features like good parking and minimal noise further enhance the guest experience, making it a reliable choice for visitors seeking comfort and cleanliness at a reasonable price.
Staff
Hotel Sierra Luz receives high praise for its staff, who are consistently described as friendly, attentive, and kind. Guests often highlight the excellent customer service, with specific mentions of staff members like Carolina, Norberto, Isa, and Pepi, who go above and beyond to make stays more enjoyable. Travellers appreciate the helpfulness of the team, whether in managing day-to-day needs, answering questions, or even tending to personal matters like caring for a sick child. The hotel's staff are noted for creating a warm, family-like atmosphere that guests find comforting.
Despite the positive feedback, a few reviews suggest a need for more staff, as some employees juggle multiple roles, such as managing both the café and reception. However, this does not seem to detract significantly from the overall guest experience, which is largely positive. The staff's kindness and commitment to customer service play an integral part in elevating the overall experience at Hotel Sierra Luz, contributing to a welcoming and hospitable environment that guests greatly appreciate.
Pool
Hotel Sierra Luz offers a noteworthy pool experience that provides guests with the opportunity to cool off during hot weather. The indoor pool, while generally praised for its ability to offer refreshing relief, does face some inconsistencies regarding its advertised heating capabilities. The facility offers attractive amenities such as easy parking and a convenient setting within a restaurant that features both a garden and a sun terrace. Despite the occasional closures due to maintenance and reports of neglect in cleanliness and maintenance of the pool area and changing rooms, the pool area remains a highlight for many, thanks to its pleasant setting. However, guests should be aware that the pool might not be operational during colder months. Overall, it presents a serene escape for those looking to enjoy a swim in a charming environment surrounded by other appealing hotel facilities.
Yes, Hotel Sierra Luz has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes.
No, a spa isn't available at Hotel Sierra Luz.
No, Hotel Sierra Luz doesn't allow dogs.
No, parking facilities aren't available at Hotel Sierra Luz.