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Summary of reviewsRegency Inn & Suites is highly regarded for its strategic and serene location, offering easy access to downtown hubs, shops and restaurants, while being near Highway 401. Its prime spot is noted for its convenience, making it an attractive and affordable choice. This pet-friendly accommodation offers peaceful surroundings ideal for walks and easy access to amenities like fast food joints and gas stations. The hotel’s clean and modern appeal, complete with renovated rooms and helpful staff, cements its reputation as a hidden gem.
Though the hotel does not serve breakfast, guests appreciate the complimentary coffee and the proximity to nearby breakfast options like McDonald's. Despite the absence of an in-house breakfast, the hotel's other amenities, including a hot tub, microwave, fridge and freezer, fulfill guest expectations.
The rooms at Regency Inn & Suites stand out for their spaciousness and modern renovations, featuring clean, comfortable beds and updated furnishings. Guests enjoy amenities like big TVs, rain head showers and jacuzzi tubs, along with practical touches such as fridges, microwaves and coffee makers. The overall environment is described as peaceful, adding to the appeal for both short and extended stays.
Cleanliness is largely praised with many guests noting the hotel's clean, spacious and relaxing atmosphere. Newly renovated rooms contribute to a fresh, modern vibe. However, some reviews indicate a need for more thorough cleaning and attention to maintenance issues like peeling wallpaper and stained carpets.
The staff at Regency Inn & Suites receives high marks for their friendly and helpful nature. Reviewers frequently highlight the accommodating reception team, the manager’s attentiveness and the overall hassle-free experience provided during check-in and throughout the stay.
The hotel's free wifi generally satisfies guests, offering reliable and strong coverage suitable for various activities. However, a few reviews note intermittent connectivity issues, especially during the evenings.
Parking at the hotel is a significant plus with ample free spaces conveniently located near rooms. It accommodates larger vehicles and trailers, although there are suggestions for better lighting and repaving to enhance the area.
Lastly, the hotel's pet-friendly policy receives enthusiastic approval from guests. The facility welcomes various pets and provides convenient areas for walking and exercise, earning positive remarks from those traveling with animals.
In summary, Regency Inn & Suites is well-regarded for its location, modern amenities, friendly staff and pet-friendly environment. Some minor areas for improvement include housekeeping thoroughness and parking lot maintenance, but overall it offers a comfortable, modern and peaceful retreat for various travelers. Show more
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Categories
Hotel with Parking
This hotel features a spacious car park free of charge and offers free on-site private parking for guest convenience.
Hotel for Honeymoon
Dog Friendly Hotel
Small Hotel
Room Types
Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Deluxe Suite with Spa BathThis suite's special features are the hot tub and the fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
King Suite with Spa BathThis suite's special features are the hot tub and the fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
Nestled in a prime spot, Regency Inn & Suites impresses guests with its convenient proximity to downtown hubs, shops and restaurants. Its location, lauded as excellent and perfect, sits quietly close to Highway 401, ensuring easy access without the noise intrusion. Guests find it a great value for money, highlighting the location's advantageous pricing. The inn is conveniently peaceful, ideal for dog walking and pet-friendly travelers appreciate the accommodation. Its accessibility off main highways and clear signage make it easy to find, perfect for short stays with many nearby amenities including fast food joints, gas stations and the Trans Canada Highway. The surrounding area enhances the stay with its beauty and the hotel itself is clean, featuring modern, renovated rooms and commendable staff. Overall, the geographical benefits coupled with the aesthetic appeal make Regency Inn & Suites a sought-after hidden gem for various travel needs.
Breakfast
Regency Inn & Suites does not provide breakfast as part of the accommodation. However, guests mention that there is complimentary coffee available for those needing a morning boost. The location of the hotel is praised for its proximity to restaurants with some guests noting the convenience of having a McDonald's nearby for breakfast needs. There were a few mentions of breakfast being available in other forms, like a continental breakfast that came in a box, but it did not meet expectations. Despite the lack of breakfast options, the hotel’s other amenities such as the hot tub, microwave, fridge and freezer tend to meet guest satisfaction.
Rooms
Regency Inn & Suites boasts large, well-appointed rooms that have undergone considerable renovation, resulting in modern and updated interiors. Cleanliness is a consistent highlight with numerous reviews emphasizing that rooms are very clean and smell good. Spaciousness is another frequent compliment, making the rooms comfortable for guests whether they are staying for a night or an extended period.
The decor and furnishings have been updated with some guests noting beautifully renovated bathrooms and lovely makeovers. Features such as big TVs, rain head showers and jacuzzi tubs add to the luxurious feel. Practical amenities like fridges, microwaves and coffee makers are also standard in many rooms, catering to guests' convenience.
Rooms are not only stylish but also comfortable with guests mentioning that beds are clean and comfy and the overall environment is peaceful. The staff receives occasional praise for being flexible and welcoming, contributing to a positive overall experience.
Though the exterior may seem unassuming, the interiors are a pleasant surprise—well-maintained and cozy, even for those traveling with pets. While some ongoing renovations are noted, the improvements are well-received, rendering Regency Inn & Suites a clean, comfortable and modern choice for travelers.
Beds
The reviews for the beds at Regency Inn & Suites are quite varied but tend to tilt toward the positive side. Many guests found the beds to be clean and comfortable with phrases like "very comfortable beds" and "great bed" highlighted across multiple reviews. The bed linens and duvets also received positive mentions for their comfort and quality with guests appreciating the clean and modern feel of the rooms.
However, not all feedback was glowing. Some guests found the mattresses either too soft or of poor quality with occasional complaints about beds being noisy, moving around or feeling lopsided. Issues such as stained linens and sagging mattresses were noted, which detracted from the overall experience for a few visitors.
Despite these concerns, many reviews still praised the beds for being comfortable and the rooms for being cozy and clean, making it a generally well-rated aspect of the stay at Regency Inn & Suites.
Cleanliness
Regency Inn & Suites has received mixed reviews regarding its cleanliness, but numerous guests have highlighted several positive aspects. Many reviews praised the hotel for its clean and comfortable beds, noting that the rooms were very clean, spacious and relaxing. Guests frequently mentioned that the property is beautifully maintained with a clean, modern and peaceful atmosphere. Several rooms have been recently renovated, contributing to a fresh, updated look that many guests appreciated. The stylish decor and furnishings also received commendations, making the space great for a relaxing stay.
On the downside, there were some criticisms regarding the thoroughness of the room cleaning and certain maintenance issues. While many rooms were described as spotless and modern, some guests encountered problems such as dirty showers, peeling wallpaper and stained carpets. There were also a few mentions of areas needing deeper cleaning and specific instances of unclean conditions like dirty socks found under desks and garbage under beds. Additionally, some guests reported maintenance issues like a hanging deadbolt and musty odors in communal areas.
In summary, visitors have found Regency Inn & Suites to be generally clean and comfortable, particularly appreciating newly renovated rooms and updated furnishings. However, some areas seem to require more attention to maintain consistent cleanliness and improvements in housekeeping and maintenance could further enhance the guest experience.
Staff
The Regency Inn & Suites prides itself on its outstanding service, consistently praised by guests for its friendly and helpful staff. Reviewers frequently mention the reception team as being very accommodating and going the extra mile with many singling out specific staff members like Elli and the front desk lady as particularly exceptional in their roles. The property management team comes across as efficient and attentive, ensuring guests' needs are promptly met.
Guests found the check-in process to be smooth and straightforward with several noting that they appreciated the staff's efforts in making the experience hassle-free, even in situations that required special arrangements such as late arrivals. The manager and owners also received commendation for their friendliness and willingness to assist.
Overall, the staff at Regency Inn & Suites are characterized by their friendliness, kind demeanor and proactive service, making a significant positive impact on the guests' stay at the property.
Wi-Fi
The wifi at Regency Inn & Suites offers a mix of experiences with many guests noting its reliability and good quality. Visitors appreciate the strong coverage and capacity, making it suitable for various online activities, including streaming local cable and major sporting events. However, some guests did experience intermittent connectivity, especially in the evenings and a few mentioned issues with the wifi range. Despite these occasional setbacks, the overall feedback indicates that the wifi generally meets the needs of those looking to stay connected during their visit.
Parking
Guests at the Regency Inn & Suites appreciate the ample parking provided with spaces conveniently located next to or right in front of their rooms, making it particularly easy for unloading luggage. There are plenty of spots available, including enough room for larger trailers, which adds to the convenience for travelers with more sizeable vehicles. Additionally, the parking is offered free of charge, an added bonus appreciated by many.
However, some aspects of the parking situation need improvement. Guests have noted that the lot could use better lighting and navigating the area can occasionally be challenging. There's also a need for repaving to enhance the overall appearance and functionality. Finally, the missing or broken signboard makes locating the hotel more difficult than it should be. Despite these drawbacks, the overall convenience and availability of parking remain strong points for visitors.
Dog Friendly
Regency Inn & Suites garners praise for its dog-friendly facilities, making it an appealing choice for pet owners. Many guests have appreciated the accommodation of various pets, including golden retrievers, small dogs and even cats. The inn makes dogs feel welcome without any issues and its pet-friendly policy has been highlighted multiple times in reviews.
Beyond merely permitting pets, Regency Inn & Suites also provides excellent amenities for them. Guests mention the convenience of having a good spot for dog walking and the added bonus of a nearby field to run their dogs. This combination of comfort and pet friendliness seems to make it a modern, clean and peaceful retreat for those traveling with their furry friends.
Overall, the policy of accepting dogs and providing spaces for them to exercise enhances the guest experience, ensuring that both humans and their pets enjoy a comfortable stay.
No, Regency Inn & Suites doesn't have any pool.
No, a spa isn't available at Regency Inn & Suites.
Yes, Regency Inn & Suites welcomes dogs.
Yes, parking facilities are available at Regency Inn & Suites.